236: Flipper Module Rotate Error; 237: C1 Supply Out Or Missing; 238: C1 Supply Not Identified; 239: C1 Supply Not Supported - Entrust Datacard CR825 User Manual

Instant issuance system
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236: Flipper module rotate error

The flipper did not reach the required position.
1.
Open the printer access door.
2.
Press the K3 rear access door release to open the rear access door.
3.
Reach in and rotate the flipper module until the card is accessible.
4.
Remove the card through the rear access door.
5.
Close the rear access door and then close the printer access door.
Press the U
SER

237: C1 supply out or missing

The C1 ink ribbon is missing or out of material.
1.
Open the printer access door and remove the C1 ink ribbon cartridge.
2.
Replace the ink ribbon.
3.
Replace the ink ribbon cartridge.
4.
Close the printer access door.
Press the U
SER
H
& T
INTS
IPS
Refer to
"Replace the Ink Ribbon"

238: C1 supply not identified

The printer cannot use the C1 ink ribbon installed.
Use a supply designed for this printer.
Press the U
SER

239: C1 supply not supported

The printer model cannot use the C1 ink ribbon installed.
Use a supply designed for this printer model.
Press the U
SER
82
button to clear the message.
button on the printer to clear the message.
on
page 32
button on the printer to clear the message.
button on the printer to clear the message.
for more information.
Troubleshooting

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