Troubleshoot Hardware Profile Activation - AB Sciex QTRAP 4500 LC/MS/MS system System User's Manual

Qtrap 4500 series
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Operating Instructions — Hardware Profiles and Projects
Note: For devices using serial communication, make sure that the serial
port selected matches the serial port to which the device is physically
connected. If a serial expansion cable is used, then the number selected in
the profile is the number on the cable plus two.
Note: The Alias field may also be referred to as the Name box and may be
found on another tab under Alias.
If the device uses Serial Port as a communication interface, in the COM Port
Number list, select the COM port to which the device is connected.
If the device uses Ethernet as a communication interface, type the IP
Address assigned to the device by the administrator or use the corresponding
Host Name for the address.
If the device uses GPIB Board as a communication interface, do not change
the settings for the GPIB board.
The rest of the preset values for the device are probably appropriate. Do not change
them. For information about the Configuration and Communication tabs, refer to
the Help.
10. To restore the device preset values, on the Communication tab, click Set Defaults.
11. To save the configuration, click OK.
12. Repeat
step 4
13. In the Create New Hardware Profile dialog, click OK.
14. To activate the hardware profile, in the Hardware Configuration Editor, click the
hardware profile.
15. Click Activate Profile.
The check mark turns green. If a red x is shown, then there is an issue with the
hardware profile activation. For more information, refer to
Profile
Activation.
Tip!
another hardware profile. Click a hardware profile and then click Activate
Profile. The other profile is deactivated automatically.
16. Click Close.

Troubleshoot Hardware Profile Activation

If a hardware profile fails to become active, a dialog appears indicating which device in the profile
failed. A failed profile may be due to communications errors.
1. Read the error message generated. Depending on the message, there may be an
issue with a device or how the communication is set up.
2. Verify that the device has power and is turned on.
3. Verify that the COM port assigned to the device is correct.
4500 Series of Instruments
44 of 138
to
step 11
for each device.
A hardware profile does not have to be deactivated before activating
Troubleshoot Hardware
System User Guide
RUO-IDV-05-0264-A

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