Contents This Reference Guide describes how to set up and install the PostBase Fusion, the proper use as well as cleaning and main- tenance of the PostBase Fusion mailing system. Functions that are only available for particular system configurations are marked by an additional note, e.g.
Contents About this Reference Guide _____________________________________2 1 For your safety ________________________________________________8 2 PostBase Fusion mailing system – Short profile ___________________10 Things worth knowing about the PostBase Fusion _____________10 PostBase Fusion postage meter __________________________13 PostBase Fusion Feeder (optional) _________________________15 PostBase Fusion Feeder plus (optional) ______________________17...
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PostBase Fusion 5.1.1 Selecting a rate using a shortcut __________________________ 54 5.1.2 Setting mailing data _____________________________________ 55 5.1.3 Setting the weight ______________________________________ 56 5.1.3.1 Weighing a mail piece __________________________________ 56 Differential weighing (optional) _____________________________ 58 5.1.3.2 5.1.3.3 Entering the weight manually _____________________________ 60 5.1.4...
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Contents Seal Only (PostBase Fusion with feeder) _________________________92 Stamping incoming mail ________________________________93 10 Manage shortcuts ____________________________________________95 10.1 Creating and saving rate shortcuts ________________________95 10.2 Renaming a shortcut ____________________________________96 10.3 Changing the weight ____________________________________97 10.4 Deleting a shortcut _____________________________________98 10.5 Resetting shortcuts to default _____________________________98 11 Managing printed text and QR codes ____________________________99 11.1...
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16.2 Possible causes and remedy ____________________________ 157 16.3 Remedying a letter jam ________________________________ 168 Inserting the letter guide at the ramp (PostBase Fusion Feeder) ______ 170 16.4 Correcting the moistening felt position on the rocker (Sealer) 16.5 ____ 171 16.6...
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Contents The Security Device (PSD) _____________________________________ 190 License ____________________________________________________192 Security Declaration for data usage _______________________________194 United States Patents __________________________________________194 FCC Compliance Statement ____________________________________195 Index _______________________________________________________196 Service _____________________________________________________205...
• PostBase Fusion is a digital mailing system with ink-jet print technology for metering mail. • The PostBase Fusion mailing system is intended only for use in enclosed offices or office-like environments. Observe the operating conditions specified in the “Technical Data” section.
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General safety instructions • Set up and install the PostBase Fusion mailing system as described in the “Installation and commissioning” section. • Never transport the PostBase Fusion mailing system by attachments such as weigh- ing platform, label compartment, display or drawer.
PostBase Fusion PostBase Fusion mailing system – Short profile Things worth knowing about the PostBase Fusion PostBase Fusion is the perfect mailing solution for small to mid-sized volumes. Easy to use and intuitive with a large, motorized tilting 5" color touchscreen.
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Cost Accounts and Meter Operators. Additional functions The PostBase Fusion mailing system offers a range of con- venient additional functions. Among these are: – The space saving integrated scale quickly and reliably determines the weight of mail pieces necessary for rate calculation.
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– PostBase Fusion Feeder plus. The Advanced Auto- feeder with Sealer. – PostBase Fusion Dynamic Scale allows you to process mixed mail. The dynamic scale (suitable for mail pieces up to 2 lb) measures weight and format of each mail piece and transfers both values to the postage meter.
PostBase Fusion mailing system – Short profile PostBase Fusion postage meter Scale with weighing platform Stylus for touch screen operation (is inserted on the right of the Touch screen display housing) (motor adjustable) (motor adjustable) Access flap to print system...
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PostBase Fusion Postage meter – rear view USB port (External scale connection) Ethernet / LAN port PC connection (not used) Emergency release for ink cartridge CAN BUS Type plate Power connection Power connection (Feeder connection) (on the bottom side) (on the bottom side)
PostBase Fusion mailing system – Short profile PostBase Fusion Feeder (optional) Flap with viewing pane, below Open flap: – Sealant tank Press key – LED status indicator Roller transport Safety sign Release button (move roller transport upward) Pendulum Sensor for...
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PostBase Fusion Feeder – rear view Termination plug (plugged in the factory) Power connection Type plate Catches (lugs) for coupling CAN BUS (connection to Tray with with the postage meter housing postage meter) sealer sponge...
PostBase Fusion mailing system – Short profile PostBase Fusion Feeder plus (optional) Flap with viewing pane, below Open flap: – Sealant tank Press key – LED status indicator Roller transport Light barrier (letter detection) Release button (move roller transport upward)
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PostBase Fusion Feeder plus – rear view Tray with sponge Termination plug (plugged in the factory) Ramp connection Power connection Connection cable CAN BUS (connection to postage meter) Catches (lugs) for coupling with the postage meter housing...
Installation and commissioning Installation and commissioning This chapter describes how to set up and install the PostBase Fusion mailing system in the following versions – with hand feed tray (basic model) – with the “Hand-feed Sealer” – with the “PostBase Fusion Feeder”.
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PostBase Fusion Scope of delivery PostBase Fusion postage meter Standard configuration Standard configuration: (2 boxes) 1 PostBase Fusion postage meter 2 Weighing platform 3 Ink cartridges (packaged) 4 Hand feed tray 5 Power cable 6 Ethernet cable 7 Catch tray and stop...
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Installation and commissioning Optional, only if ordered separately 1 Feeder (automatic feeder with sealer) PostBase Fusion Feeder (2 boxes) 2 Power cable 3 Bottle of SEALIT (sealing fluid) 4 Replacement sponge holder with sponge 5 Ramp 6 Pendulum Drop Stacker...
PostBase Fusion Step 2: Assembling the PostBase Fusion Installation site The installation site for the PostBase Fusion mailing system must meet the following requirements: – Firm, level, low vibration and horizontal base, which offers sufficient space for the mailing system in the ordered configuration.
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Assembling the Drop Stacker Instead of the catch tray, the optional high capacity FP Drop Stacker can be placed to the right of the postage meter. For details on setting up the Drop Stacker, refer to the installation instructions supplied with the Drop Stacker.
PostBase Fusion Step 3: Assembling the hand-feed sealer (optional) The sealer is positioned to the left of the post- age meter instead of the hand feed tray. The catches on the right side of the sealer and slots (on the left side of the bottom side of the...
Step 4: Connecting the PostBase Fusion Caution! If the PostBase Fusion was previ- ously in a cold environment (i.e. below 50 °F / 10 °C): Wait at least two hours after unpack- ing before connecting the postage meter.
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Warning! Danger from electrical voltage if improperly connected. • Use the supplied power and connection cables or cables that have been approved by FP. Make sure that the cables are not damaged. • Only connect the PostBase Fusion to a grounded single-phase power outlet.
“The basics of operation” chapter. The PostBase Fusion will guide you step-by- step through the installation procedure. Sim- ply follow the instructions on the display. • Have the R-PIN ready (received separately from the rest of the delivery).
PostBase Fusion Connectivity settings Default settings for an Ethernet connection are stored for connecting to the FP infrastruc- ture. Establishing the connection should run seamlessly with these settings. To test the connection to the FP infrastruc- ture with this default setting: •...
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Note: Do not touch the cover flap of the print system or otherwise obstruct the automatic opening. PostBase Fusion moves the print system to the change position and then opens the cover flap. The screen sequence in the display shows the sequence of the cartridges change.
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PostBase Fusion Please note! The ink contains small quantities of harmful substances that can cause irritation to the eyes, skin and respiratory tract and trigger allergic reactions. If swallowed, the ink can be harmful to your health. • Avoid eye and skin contact with the ink.
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• Repeat these steps to insert the second ink cartridge. • Close the printing system flap: Push the flap down at the PostBase Fusion logo until the lock snaps into place. Be patient: PostBase Fusion will now pre- pare the cartridges for use.
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PostBase Fusion PostBase Fusion displays the “Full cartridge” Icon: icon in the menu bar. Full cartridge Load postage / Contact data center In order to print postage, the PostBase Fusion must have available funds. To download postage, this requires a con- nection to the data center.
Turning off the postage meter • Press the ON/OFF button for three sec- onds. 3 seconds The PostBase Fusion will complete any cur- rent actions, return the display to its home position, and then turn itself off. Setting up the feeder...
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PostBase Fusion with catches (each on the right housing side) and slots (each on the underside at the left) and are secured in position relative to each other in this way. • Lift the feeder slightly, align it to the ramp and lower it carefully.
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Be extremely careful when handling fluids. When filling the tank, make sure that no live parts become wet. However, if this does occur: Immediately disconnect the power plug. Have the PostBase Fusion mailing system checked by the Customer Support before using it again.
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PostBase Fusion The sealant tank is located under the trans- parent flap. To open the flap: • Press the key. • Remove the sealant tank from the housing. • Unscrew sealant tank screw cover.
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Installation and commissioning • Fill the sealant tank with SEALIT sealing fluid. • Replace sealant tank screw cover and tighten. • Turn sealant tank upside down in a non- dangerous area (e.g. over a sink) to check if the cover is well sealed. •...
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The LED lighting on the postage meter lights up and the system starts up. You can follow the running startup procedure in the display. Upon system startup, PostBase Fusion acti- vates the connected system components – the LED status indicator (sealing function ON/OFF) on the feeder starts to light up.
The basics of operation The basics of operation In this chapter, you will learn the basic functions of the PostBase Fusion mailing sys- tem and how to use the touch screen. Turning the PostBase Fusion on / off The PostBase Fusion mailing system can remain connected to the network at all times and is therefore always quickly ready for operation.
Disconnecting the PostBase Fusion from mains Caution! Make sure to always turn the PostBase Fusion off with the ON/OFF button before disconnecting the PostBase Fusion power cables. Never pull the power plug or separate the power supply in any other way before the printing system has reached its sealed position.
4.3.1 The touch screen The touch screen of the PostBase Fusion mailing system reacts to pressure (resis- tive display). With this type of touch screen, it does not matter whether you use your finger, fingernail, pen or gloves.
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PostBase Fusion Operating scrollbars • Press the slider and move it in the desired direction. You can also tap the arrows to scroll up or down the list. Slider Scrollbar Scrolling through lists In menus and selection lists, dots symbolize the number of available screens (pages).
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The basics of operation Buttons Buttons stand out from the background due to their color. Depending on their function, they can assume different states: Button is active (it can be tapped). Button is active (it can be tapped). This color is used for buttons with special functions, such as shortcuts.
Operation philosophy To select a function / setting, tap the button. Depending on the function selected, PostBase Fusion then opens a selection list, a setting menu or a menu with additional selection options. You can also simply “swipe” the selection list...
The basics of operation 4.3.3 The menu bar Menu bar (example) The highlighted area on the left of the window is the menu bar. In the menu bar, you can see important Volume status information at a glance, such as the Network connection volume of the sound signals, the type of (here: LAN)
PostBase Fusion 4.3.5 Selection lists Selection lists (e.g. for adverts, printed text or QR codes) offer all available settings. The current setting is highlighted in color (light blue with a dark blue bar). Use the arrows to scroll through the list.
Button assigned according to function (not available here) 4.3.7 On-screen keyboard PostBase Fusion opens the on-screen key- Text field (here: 5 lines for text as an advertising imprint) board to enter text, numbers and special characters, e.g. for an individual text as...
PostBase Fusion The buttons for switching the assignment are each adjusted to the current situation: Enters capital letters. Hold down for “Caps Lock”. “Caps Lock” is active. Switch off “Caps Lock”. Switches to numbers, punctuation and special characters. Scrolls (between the available special characters and digits).
• Press and hold the desired function (raise / lower) until the display is in the desired position. When turning off the unit, PostBase Fusion lowers the display to its home position. When the unit is turned on, the display returns to the set position.
PostBase Fusion Adjusting the display brightness You can adjust the brightness to your preferences to ensure good legibility of the display texts and best rendering of the contrasts. Simply press the sensitive areas to the left and right of the icon on the display frame.
The basics of operation Inserting labels Caution! We recommend to use only labels that have been approved by FP. The manufacturer FP has established reliability, safety and applicability. The manufacturer cannot assess the reliability, safety and applicability for products not approved by FP, and therefore not vouch for such products.
The Drop Stacker, which is available from FP as an optional additional component for the PostBase Fusion mailing system, is placed instead of the catch tray to the right of the postage meter. Retrofitting the PostBase Fusion with the Drop Stacker is also very easy.
Setting the meter imprint Setting the meter imprint Advert imprint Advert imprint Date Postage Postal Class Serial number of the postage meter 2D Data matrix This chapter describes the required settings for metering and additional possible advertising imprints: – Postage / USPS rates (see chapter 5.1) –...
PostBase Fusion Postage / USPS rates PostBase Fusion sets the postage, i.e. the price for the postal product using the chosen mailing data (destination, type, mail piece dimensions, and additional Extra Services if applicable), in conjunction with the displayed weight.
5.1.2 Setting mailing data In the Home screen: • Tap the postage button. PostBase Fusion opens the rate selection (Product Calculation menu). Selecting mailing data PostBase Fusion requests all necessary information on the mail piece in turn. • Tap each of the desired settings.
This prevents incorrect weighing that would result in incorrect rating. • Place the mail piece on the weighing platform. PostBase Fusion emits a tone when the scale has determined the weight of the mail piece.
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Setting the meter imprint The weight determined by the scale is set. PostBase Fusion sets the postage based on the weight displayed and the mailing data selected. Set weight You can weigh your mail pieces both in the Home screen and in the product menu using...
You simply place a stack of letters on the scale and remove one letter at a time. PostBase Fusion measures the change in weight and determines the appropri- ate postage. You can meter each letter immediately or weigh all letters from the stack and sort them by postage.
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• PostBase Fusion determines the weight change and calculates the postage. When you clear the weighing platform, PostBase Fusion asks if you want to use the last weight determined. • Confirm with Y to determine the postage for the last letter of the stack.
PostBase Fusion 5.1.3.3 Entering the weight manually PostBase Fusion allows you to manually enter the weight for certain products. If the weight can be entered manually, the “Manual weight input” function is available in the product menu. You need this function, for example, for mail pieces with a weight that exceeds the weight capacity of the built-in scale (5, 10 or 15 lb.).
Special features with regard to rate selection 5.1.4.1 Rate chaining Thanks to the rate chaining feature, PostBase Fusion can automatically switch to a suitable rate setting when the weight limit for certain products is exceeded. To deter- mine the zone for products with rates dependent on distance, PostBase Fusion may prompt you to enter the destination ZIP code when first switching rates.
The system clock automatically sets the date for metering on the current date for the meter imprint. You can advance the date based on the actual date of depositing of the mail. PostBase Fusion does not allow unauthorized entries, e.g. a meter date that is too far ahead or backdating.
Setting the meter imprint Advertising imprints When metering, PostBase Fusion can print up to two advertising imprints of your choice on the mail pieces. Advertising imprints may include: – Graphical adverts – Text – Information encrypted as QR code. You can print the advertisement in any order.
PostBase Fusion Imprint offset PostBase Fusion prints the meter imprint at a fixed offset from the right mail piece edge. You can increase this offset and thus shift the meter imprint to the left by adjusting the imprint offset. If an imprint offset is set, it appears together with an icon in the Home screen.
PRODUCT additional services list. • Choose T EST PRINT PRODUCT PostBase Fusion prompts you for a test print. Print test print on a label • Tap L to print the test print on a label. ABEL PostBase Fusion generates the test print and prints it on a label.
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– The top edge is flush with the contact area. • Push the envelope in the direction of the arrow and release. PostBase Fusion generates the test print and then draws in the envelope and prints. Contact area You can read more about the topic “Feeding...
Metering Metering In this chapter, you will learn how to log on to PostBase Fusion as a user, set up a cost account to record postage, place letters on the hand feed tray, work with the feeder and the sealer and meter labels to be attached to mail pieces. Also, the counter functions available for metering are described.
• Tap the cost account button on the Home screen. Set cost account PostBase Fusion opens a selection list with all available cost accounts. The current cost account is highlighted in color (light blue with a dark blue bar). In this example it is “Cost Account 1”.
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Metering • Enter the character sequence that the cost account should contain. Upper/lower case have no influence on the search results. • Confirm with OK. The filtered list of cost accounts appears. The selection list only shows those cost accounts that contain this character sequence at any point in the name.
PostBase Fusion Feeding letters and metering 6.3.1 Hand feed tray On a PostBase Fusion with hand feed tray, you feed mail pieces individually. Please refer to the mail piece specifications on page 186. If the Home screen shows a postage, you can feed mail pieces for metering.
If the Home screen shows a postage value, you can feed mail pieces for metering. Please refer to the mail piece specifications on page 186. PostBase Fusion is ready for metering Moistening the envelope flap • Hold the letter with the open flap facing downward.
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PostBase Fusion • Guide the letter through the sealer as shown in the image while turning slightly. This guides the glue on the flap edge below the moistening felt and moistens it. • Align the upper edge of the letter on the contact area in the direction of the arrow and release.
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Metering Large-sized mail pieces Preferably use both hands to feed large- sized mail pieces while moistening them. Once the postage meter has detected the let- ter, you should only lightly support the letter.
6.3.3 Feeder (optional) Equipped with the feeder, PostBase Fusion can feed letters and postcards from a stack and process them. Please refer to the mail piece specifications and the enve- lope specifications for automatic sealing on pages 186 to 187.
Metering Fold the letter guide down If the letter guide is in the way when feeding large-sized mail pieces, you can fold the letter guide down. • Carefully pull out the letter guide up to the stop. • Fold the letter guide down as shown in the illustration and place it onto the tabletop.
The selected setting is highlighted in color (light blue with a dark blue bar). • Apply the displayed setting by tapping OK. If “thick letters” is set, the PostBase Fusion speed is reduced to process letters. Remember to reset the setting back to for optimal processing speed.
Once the feeder has been set up (see chapters 6.3.3.1 to 6.3.3.3) and the desired meter imprint is set (see chapter 5), you can start processing. PostBase Fusion also offers the option to define a unit quantity before metering. Read more about it in chap- ter “Working with the batch counter”...
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After an interruption or if letters are already in the feeder: • In the Home screen, tap F EEDER PostBase Fusion opens the pop-up “Automatic Feeding”. • Start/continue processing with S TART Process single letters with the feeder in the same way.
Metering 6.3.3.5 Working with the batch counter With the batch counter, PostBase Fusion offers the option to define a unit quantity of the mail pieces you want to meter. This function helps you to prepare the finished mail pieces for mailing counted in a stack.
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PostBase Fusion The pop-up shows the set amount. • Place the prepared stack of letters. For more details on setting up the feeder and to place stacks of letters, refer to pages 74 to 78. Processing starts automatically. The letters...
Metering Metering labels Thanks to the integrated label feeder, PostBase Fusion can automatically feed and print self-adhesive metering labels to be attached to mail pieces. A detailed descrip- tion on how to insert labels is provided in chapter 4.7. Caution! We recommend that you only use the metering labels that can be ordered through FP or authorized FP dealer.
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PostBase Fusion PostBase Fusion prints the set number of meter labels. The pop-up shows the number of labels left to print. Interrupt label printing at any time with the button. Number of labels left to print...
If you have metered a postage which is too low, print a correction with the missing amount on the non-address side of the mail piece. Setting the CORRECTION imprint In the Home screen: • Tap the postage button. PostBase Fusion opens the rate selection menu (Product Calculation). • Tap the S option PECIALS (is shown at the end of the list).
Setting the REDATE imprint In the Home screen: • Tap the postage button. PostBase Fusion opens the rate selection menu (Product Calculation). • Tap the S option PECIALS (is shown at the end of the list).
Apart from the counter for meter imprints in the register and the local account count- ers, the PostBase Fusion features an item counter for meter imprints you can use as you like. The item counter counts all meter imprints. Test prints are not registered.
PostBase Fusion Displaying and printing registers The PostBase Fusion records information regarding postal registers and the last postage download. You can view and print the postal registers. • Open the M • Choose P OSTAL EGISTERS The P displays OSTAGE...
Funds must be available either as pre-paid or via ACH. If meter users are enabled, postage download may be restricted. In that case, please contact the system administrator. • Make sure PostBase Fusion is ready to connect to the data center (network con- nection via LAN cable or Wi-Fi).
• Choose S PECIAL UNCTIONS • Choose P RINT DVERT PostBase Fusion opens the “Print Only Set advertising imprints Counter Advert/Text” menu. The two advertising imprint buttons on the upper left show the print image for this spe- cial function. You can assign each one of...
Set imprint offset • Tap the S button. TART ALUE PostBase Fusion opens the menu for setting Start value the start value and direction of counting. • Enter the desired start value. You can choose any number between 1 and 999999.
PostBase Fusion Printing numbers When the “Print Numbers” screen shows the desired settings you can start printing. Proceed exactly as when metering: • Position an envelope / a postcard. • Start label printing. • Use the feeder. For detailed information on feeding letters, label printing and using the feeder, please read chapter 6.
In this way, you can count mail pieces and prepare your bulk mail for dispatch in counted stacks. You can also test letter transport with this feature. This special function is only available on PostBase Fusion systems with feeder.
With the special function “Seal Only”, you can seal and count letters without printing (up to 0.3" / 7 mm). This special function is only available on PostBase Fusion sys- tems with feeder. Please refer to the mail piece specifications on pages 186 to 187.
Special functions Stamping incoming mail With the “Received Mail” feature, PostBase Fusion can print a stamp with date and time onto you incoming mail. An advertising imprint is also possible. • Open the M • Choose S PECIAL UNCTIONS • Choose R ECEIVED PostBase Fusion opens the “Print Date of...
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• Position incoming mail with the side to be printed on facing up on the hand feed tray / the feeder. • Start label printing. PostBase Fusion prints the received mail stamp. For detailed information on feeding letters, label printing and using the feeder, please read chapter 6.
Manage shortcuts Manage shortcuts By default, PostBase Fusion offers you the most commonly used USPS products as rate shortcuts. You can create and store custom shortcuts, depending on the model, up to 20 shortcuts that will display directly on the Home screen.
10.2 Renaming a shortcut When a shortcut is saved, PostBase Fusion automatically creates a name. This name is generated from the selected mailing data and may in some cases not fit on the button. You can easily change the names of the shortcuts.
Changing the weight When saving a shortcut, PostBase Fusion will always save the currently displayed weight. You can change the weight for a shortcut. PostBase Fusion thus allows you to store the maximum weight permissible by the rate table. • Open the M •...
When shortcuts are reset, all shortcut storage spaces are emptied and the default shortcuts defined by the rate table are restored. • Open the M • Choose M ANAGE HORTCUTS • Choose R ESET TO EFAULTS After the confirmation prompt, PostBase Fusion resets all shortcuts.
Managing printed text and QR codes Managing printed text and QR codes PostBase Fusion can print custom text messages and QR codes, including an accom- panying message. There are 12 storage spaces available. In this chapter, you will learn how to generate, change and delete text messages and QR codes.
QR code in clear text. Note: Five short lines are available for this accompanying text. Once the line length has been fully used, PostBase Fusion will not allow you to enter anything further in this line. You insert line breaks manually.
• Choose P /QR-C RINTED • Choose C HANGE PostBase Fusion displays all of the saved texts / QR codes. • Tap on the text / QR code that you want to change. PostBase Fusion opens the on-screen key- board.
• Choose P /QR-C RINTED • Choose D ELETE PostBase Fusion displays all of the saved texts / QR codes. • Tap on the text / QR code that you want to delete. PostBase Fusion deletes the text and informs you that it has been deleted in a pop- up above it.
Local cost account administration Local cost account administration The PostBase Fusion mailing system has the ability to record and assign postal expenditures by cost account. To do so, cost accounts must be set up in the MyFP customer portal. After synchronizing with the customer portal (refer to chapter 13 for more information), the cost account function will have been added to your mailing system.
OCAL CCOUNTS • Choose R EPORT CCOUNT PostBase Fusion opens the selection list with all cost accounts. The current cost account is highlighted in color. • Tap on the cost account that you want to see usage data for. PostBase Fusion displays the usage data (value and number of mailings) for this cost account.
OCAL CCOUNTS • Choose R ESET TO PostBase Fusion opens the selection list with all cost accounts. The current cost account is highlighted in color. • Tap on the cost account for which you want usage data to be deleted.
OCAL CCOUNTS • Choose L DVERT TO CCOUNT PostBase Fusion opens the selection list with all cost accounts. The current cost account is highlighted in color. • Tap on the cost account that you want to match advertising imprints to.
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Local cost account administration The possible settings and their meaning: When setting up the cost accounts, the O DEFAULT SELECTED advertising imprints in the home screen remain unchanged. When setting the cost account, the advertis- DVERT OR ing imprints are switched off. No advert / Text / QR Code is printed here.
USPS. If no connection occurs within 72 hours, the system locks until a synchro- nization occurs per USPS regulations. PostBase Fusion automatically uploads data every evening as long as the system is not fully turned off and the connection (LAN or Wi-Fi) is available.
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OSTAL Note: PostBase Fusion automatically transmits this data daily after midnight (if PostBase Fusion is not turned off and a connection is available). After synchronization, it may take up to 15 minutes for the data to be updated at the...
NFORMATION PostBase Fusion displays the system infor- mation. 14.2 Contact Information All important information (phone / website) you need to contact FP can be found directly on your postage meter. • Open the M • Choose FP C ONTACT NFORMATION...
14.3 Access control / Administrator PIN You can protect the PostBase Fusion mailing system from unauthorized use with a PIN, the administrator PIN. If access control is enabled, PostBase Fusion requests a PIN to be entered when the system is turned on or wakes up from stand-by mode.
14.4 Low postage warning PostBase Fusion can provide support in monitoring your available postage. You only need to define the threshold at which PostBase Fusion should notify you when your postage is running low. Defining / adjusting the threshold • Open the M •...
Sound signals / Sound profiles There are several different tones and sounds that accompany the actions on your PostBase Fusion mailing system. You can limit the scope of the sound signals to certain events (messages, errors) or turn them off entirely.
PostBase Fusion 14.6 Color of the menu bar You can change the background color of the menu bar. PostBase Fusion offers you 12 colors to choose from. • Open the M • Choose C OLOR PostBase Fusion opens a setting menu with all available colors.
14.8 Standby time The PostBase Fusion mailing system will go to standby automatically if it is not used for some time. The standby time is the time between your last operation and the time PostBase Fusion automatically goes to standby.
If mail is metered after the last pick up or past the deposit time, you can set the “Auto Date Advance” to automatically advance the date at a predefined time. PostBase Fusion will then remind you every day at the defined time to set the metering date.
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– possible settings and their meaning: DVANCE Current Setting PostBase Fusion opens a window to set the metering date every day at the set auto advance time. The following options are available to you: – Apply the suggested date –...
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On Fridays, PostBase Fusion automatically offers the next Monday as a metering date. Only skip Sundays. UNDAYS Do not check whether the suggested metering date falls on a weekend. PostBase Fusion always suggests the next calendar day as metering date.
“Differential Weighing” option. • Open the M • Choose D IFFERENTIAL EIGHING PostBase Fusion opens the settings menu for weighing mode. The current setting is highlighted in color (light blue with a dark blue bar). • Tap the desired weighing mode:...
Network connection (Connectivity settings) To exchange data with FP servers (postage download, customer portal, updating rates and software, etc.) PostBase Fusion must be able to connect to the Internet. During setup and installation, setting up the network connection is part of the instal- lation procedure.
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LAN (Local Area Network) connection. Use this THERNET (default setting) setting if you want PostBase Fusion to use the wired connection to your local network / router. Icon in the menu bar: Use this setting if you want PostBase Fusion to connect to the local network / router wirelessly.
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ISABLED port DHCP. During manual configuration, you will need to enter the following parameters: – Static IP address for your PostBase Fusion – Subnet mask – Default gateway – IP address of the DNS server. Please contact your network administrator for details.
Reference Information for Network Administrators PostBase Fusion requires a network connec- tion, with a minimum of 100 Mbit/sec, in order to able to download postal funds from a FP server. Ethernet cables of class CAT5E are recom- mended. For this it normally uses TCP/IP (v4 only) through an https connection using TLS v1.2...
14.14 Change ZIP / Re-authorization You must inform FP Mailing Solutions of the new location of your PostBase Fusion if you wish to operate the PostBase Fusion at another location (e.g. after a relocation). • Make sure PostBase Fusion has a network connection (LAN or Wi-Fi).
Warning! Electrical hazards due to short circuits. Be extremely careful when handling fluids. Take special care that no foreign objects penetrate the sys- tem’s interior. If this should happen, have the mailing system checked by FP Customer Service before using it again.
Over time, paper dust may deposit on the sensors of the mailing system and cause problems with the letter detection. In order to ensure faultless operation at all times, we recommend cleaning the sensors once a month. A special compressed air spray for cleaning the sensors is available from FP. Postage meter Feeder (optional)
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Maintenance and care On the postage meter Caution! Ink residue may be present on the drawer. Make sure you do not get ink on yourself, or stain your clothing and other objects. Place the drawer down on a base surface. •...
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PostBase Fusion On the feeder The sensor for the letter detection is freely Sensor for letter detection accessible. • Remove the dust from the sensor with a few puffs of the compressed air spray. • Press the release button. The roller transport moves upwards.
Maintenance and care 15.3 Cleaning the print system 15.3.1 Starting automatic print system cleaning You should start automatic print system cleaning only if the quality of the imprint is not good enough (e.g. blank spots in the imprint after longer periods out of use). Cleaning •...
The minerals contained in tap water could, however, leave residues in the print head. For best cleaning results, use FP contact cleaner and cleaning cloths contained in the clean & renew cleaning kit offered by FP.
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Maintenance and care • Hold the cartridge as shown in the picture. The nozzles must point downwards! • Slowly and carefully wipe the print head with the cloth in the direction of the arrow. Repeat this action several times. The water will blend with ink residues and clean the nozzles.
PostBase Fusion feeds the envelope and prints the Test Imprint consisting of a series of different plane and line patterns. Print Test Imprint on a label • Tap the L button. ABEL PostBase Fusion prints the Test Imprint on a label.
Maintenance and care Check print quality Make sure PostBase Fusion always pro- duces clean and legible meter imprints. • Check the print quality. There must not be any blurred or blank spots. This illustration shows a perfect imprint. When there are blurred or blank spots in the imprint: •...
PostBase Fusion 15.6 Changing the ink cartridges PostBase Fusion monitors the ink level of the cartridges and issues a message when it must be replaced. We recommend that you always have a new ink cartridge in stock. We advice to clean the contacts in the cartridge bracket at each cartridge replace- ment.
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Note: Do not lean on the flap of the print sys- tem or otherwise hinder it from opening auto- matically. The replacement procedure starts. PostBase Fusion moves the ink cartridges to the exchange position and opens the flap. • Follow the instructions on the display. The screen sequence demonstrates the procedure of changing the cartridge.
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FP ink cartridges are used. Caution! Insert the ink cartridge only after it has adapted to the ambient temperature of the PostBase Fusion (e.g. after storage in the basement or after transport in a cold vehicle). • Remove the new ink cartridges from the packaging.
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• Insert the second ink cartridge in the same way. • Close the flap of the print system: Push down the flap in the area of the PostBase Fusion logo until the latch catches. Calibration After changing the cartridges, PostBase calibrates the ink cartridges.
PostBase Fusion 15.7 Replacing the transport brush When imprints on thin letters or labels appear compressed, the transport brush needs to be replaced. Caution! As long as the print system is in printing position, the drawer is locked. Do not pull out the drawer by force. Wait until the print system moves into idle position, then remove the drawer.
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Maintenance and care • Unlock the drawer: Push the drawer latch lever upwards. • Pull the drawer to the front, out of the housing. • Place the drawer on an underlay. The flashing LEDs in the letter entrance area indicate the drawer is missing. Remove worn-out transport brush The transport brush is held in the brush carrier by two catches on the right side.
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PostBase Fusion • Slide the drawer in to the stop. Make sure that the drawer latches correctly on both sides.
• Touch the red circle with the stylus. • Follow the further instructions on the display: Touch each of the displayed calibration circles with the stylus. PostBase Fusion will continue its start routine. The touch screen is now calibrated.
Be extremely careful when handling fluids. If you fill the sealant tank, make sure not to dampen any parts connected to electronics. If this should happen, immediately pull the power plugs. Have the PostBase Fusion mailing system checked by the Customer Support before using it again.
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Maintenance and care • Remove sealant tank out of housing. • Unscrew sealant tank cover. • Fully empty sealant tank and, if necessary, clean it. • Fill the sealant tank with SEALIT sealing fluid.
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PostBase Fusion • Place sealant tank screw cover and tighten. • Turn sealant tank upside down in a non- dangerous area (e.g. over a sink) to check if the cover is well sealed. • Insert sealant tank into the housing with the cover downward.
Be extremely careful when handling the sealant tank and tray to prevent spilling any fluids. Make sure not to dampen any parts connected to electronics. If this should happen, immediately pull the power plugs. Have the PostBase Fusion mailing system checked by the Customer Support before using it again.
Be extremely careful when handling the sealant tank and tray to prevent spilling any fluids. Make sure not to dampen any parts connected to electronics. If this should happen, immediately pull the power plugs. Have the PostBase Fusion mailing system checked by the Customer Support before using it again.
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Maintenance and care • Open the flap by pressing the key. • Remove sealant tank out of the housing and put it at a safe place. At the rear of feeder: • Carefully pull the sealant tray out to the back.
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PostBase Fusion • Lift the basket with the sponge out of the tray. • Clean sponge or replace with a new one. • Put a new sponge (with basket / sponge holder) into sealing fluid before inserting it, and let it soak completely. The flaps are...
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Maintenance and care • If necessary: Fill sealing fluid into sealant tank. Check for leakages. (For further information see chapter 15.9.1, page 141.) • Insert sealant tank into the housing with the cover downward. • Close the flap.
PostBase Fusion 15.9.4 Cleaning / changing the moistening brush • Switch the mailing system off. 3 seconds • Open the roller transport by pressing on the release button. The roller transport moves upward. Now you have access to the moistening brush beneath the roller support.
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Maintenance and care • Clean the brush or replace it with a new one. • Moisten a new brush before inserting it. • Hold the brush as shown in the figure: – The bristles must face down. – One leg of the leg spring is located in the brush groove and the other leg in the sword slot.
PostBase Fusion 15.10 Sealer (optional) 15.10.1 Cleaning The sealer should be cleaned once a month to remove glue residues. • Separate the sealer from the postage meter: Slightly lift the postage meter on the left side and pull the sealer away to the left.
We recommend using the SEALIT sealing Filler hole fluid. This special sealing fluid is available from FP or an authorized FP dealer. • Swing the filler hole lid aside. • Fill the sealer with SEALIT sealing fluid. • Check the fluid level. The fluid level in the sealer should roughly reach to the “max”...
PostBase Fusion 15.10.3 Replacing felts • Separate the sealer from the postage meter: Slightly lift the postage meter on the left side and pull the sealer away to the left. • Empty the fluid reservoir. Removing the rocker with moistening felt Rocker with moistening felt •...
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Maintenance and care Installing the absorption felt • Install a new absorption felt as shown in Positioning contour the illustration. The felt should be halfway in the sealer. • Bend the upper part of the felt to the right Absorption felt and push it beneath the letter receiving tray Letter receiving until it reaches the stop in the contour.
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PostBase Fusion Installing the rocker with moistening felt Leg spring The rocker features two clips that engage on the two bolts at the sealer. • Fit the new rocker such that one leg of the leg spring is located in the rocker groove and the other leg in the sealer slot.
On the MyFP customer portal, you can find additional help with the displayed diagnostics code. You can correct many minor errors and issues occurring during PostBase Fusion operation yourself. Please contact the Customer Service if you cannot remedy an error by means of the dis- play information and the hints given in this Reference Guide.
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On how to clear a letter jam, please see chapter 16.3. Letter jam. Letter transport fails to start. PostBase Fusion does not show the Home screen. Return to the Home screen and try again. Sensor does not recognize letter. Position the letter again.
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The weight is too low or the scale is overloaded. Use scale for mail pieces of the permitted weight range only (see pages 184 and 188). PostBase Fusion does not recognize the scale or the scale is defective. Contact Customer Service.
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(Strange) noises from within Upon weighing a mail piece, the ink cartridge the machine when weighing moves to the print position. PostBase Fusion is a mail piece. ready to meter a lot faster this way. These operating sounds when preparing the print system for metering and returning to the sealed position are normal and no errors.
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Wrong ink cartridge inserted. Observe the specifications (see page 185). Contacts of the print system are soiled. Use the FP ‘clean and renew’ cleaning kit for PostBase Fusion. Ink cartridge is defective. Contact Customer Service. Print system cleaning fails Ink cartridge heavily soiled or dried up.
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PostBase Fusion Issue Possible cause and remedy … with automatic feeding / sealing (PostBase Fusion Feeder) Envelopes are not sealed. Sealing is disabled. Set the switch to the “seal” position (see chapter 6.3.3.2). Sealant tank is empty or too low.
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Possible cause and remedy On how to clear a letter jam, please read chapter 16.3. Jam. PostBase Fusion signals a jam although no letters are in the letter path. The sensors (light barriers) are soiled. Clean the sensors (see chapter 15.2, page 126).
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(Sealer) Envelopes are not properly Stroke your hand firmly over the envelope’s flap sealed. area. Use SEALIT, sealing fluid available from FP or authorized FP dealer. Envelope flaps are not Felts are soiled / dried out. moistened properly.
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Issue Possible cause and remedy … during installation / commissioning Delivery is incomplete / Do not start operating the PostBase Fusion mailing damaged. system. Contact Customer Service. Blank display. Check whether the power cable is plugged in cor- rectly and that PostBase Fusion is turned on.
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A system error has occurred. Turn off PostBase Fusion (see page 39). background and text “System Failure …” If PostBase Fusion does not react to pressing the (blue screen / red screen). ON / OFF button: • Pull the power plug.
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Select a received mail stamp that prints both time and date. The set date is not the current date. PostBase Fusion can only print the time in combination with the current date. Lost PIN Select L PIN.
PostBase Fusion 16.3 Remedying a letter jam Caution! The drawer on the postage meter is locked while the print system is in the printing position. Do not attempt to open the drawer forcefully. Wait until the print system is back in the standby position. You can now pull out the drawer.
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Tips for troubleshooting On the feeder • Remove the letter stack from the ramp. • Press the release button. The roller trans- port moves upwards. On the postage meter • Unlock the drawer: Push the drawer latch lever upwards. • Pull the drawer to the front, out of the hous- ing.
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PostBase Fusion On the postage meter • Slide the drawer in to the stop. Make sure that the drawer latches correctly on both sides. The LEDs in the letter entrance area go out. • Confirm the error message(s).
Tips for troubleshooting 16.4 Inserting the letter guide at the ramp (PostBase Fusion Feeder) In case the letter guide slips completely out of the ramp when pulling it out, you can re-insert it as described below. • Hold the letter guide as shown in the figure.
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PostBase Fusion • Hold the letter guide straight and slide in the direction of the arrow, against the resis- tance (from the latching hook). Latching hook As soon as the latching hook snaps into its guide groove, the letter guide has been inserted correctly.
Tips for troubleshooting 16.5 Correcting the moistening felt position on the rocker (Sealer) Rocker with moistening felt • Slightly tilt the rocker and pull it off in an obliquely upward direction. Caution! Always hold the leg spring on the pin with one hand while positioning the moist- ening felt.
Caution! When the postage meter or the PSD was in a cold environment (i.e. below 50 °F / 10 °C) before: Wait for at least two hours before connecting and commissioning the PostBase Fusion postage meter. The postage meter needs this time to adapt to the environmental conditions allowing any con- densed moisture to escape.
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Tips for troubleshooting • Push the white slider next to the power out- let on the PostBase Fusion in the direction of the arrow and hold it. The catch retracts and allows access to the PSD. • Remove the PSD out of its mounting.
• Take the stylus from its carrier behind the display. You will need the stylus to operate the cartridge mechanism. Disconnect the PostBase Fusion from the power • Turn PostBase Fusion off. The PostBase Fusion will complete any cur- rent actions, lowers the display and then switches off.
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• If necessary: Remove USB cable. The connections / interfaces of the PostBase Fusion postage meter are described in the figure on page 14. Remove letter catch tray • Lift the front of the postage meter about 2"...
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• Place postage meter upright again. Move ink cartridge to exchange position • Push the white slider next to the power outlet on the PostBase Fusion in the direction of the arrow and hold it. Opening for ink cartridge release...
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Tips for troubleshooting • Insert the stylus in the opening in the back of the postage meter. • Rotate the stylus counterclockwise to move the ink cartridge to the exchange position. When the flap of the print system opens, the ink cartridge has reached the exchange posi- tion.
Decommissioning and disposing of the mailing system To ultimately decommission the PostBase Fusion, you must correctly deactivate all postal services. PostBase Fusion will guide you through all required decommission- ing steps in a dialog. We are pleased to assist if required. Please contact the Cus- tomer Service.
PostBase Fusion mailing system Graphical symbols, safety signs and product safety labels are affixed to the PostBase Fusion mailing system. You will find the product safety labels on the type plates of the individual components. The following overview lists and explains them.
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The bar below the garbage can indicates that the product was marketed after August 13, 2005. For proper disposal and recycling of the PostBase Fusion mailing system, please contact the FP Customer Service. Interface for connection to a personal computer (PC).
Additionally, the meter imprint can contain custom adverts, i.e. logos or texts, or information as QR codes. MyFP MyFP is your gateway to FP products, services and sup- customer portal port for the PostBase range of mailing systems. On MyFP you can manage your account, mailing sys- tem, access additional services and order consumable supplies.
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A square data matrix (a pattern of small light and dark squares) that lets you transmit electronically readable information to the addressees of your mail. QR is short for Quick Response. PostBase Fusion supports generating and printing such QR codes and a plain text description as advertising imprints. Swiping Convenient method of operation using the touch screen, e.g.
PostBase Fusion Power consumption – Postage meter 65 W, Energy Star < 0.3 W (switched off) < 7 W (standby) – Feeder 80 W – Feeder plus 80 W Display TFT, 5", 800 × 480 pixels, backlit Touch panel (resistive) Print system –...
(Varies depending on envelope size / content, imprint length, machine state and operating mode.) Ink cartridges Ink cartridges FP ink cartridges for PostBase Fusion Operating and 59 °F to 95 °F (+15 °C to +35 °C) storage conditions Use in closed rooms only...
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PostBase Fusion Mail piece specifications Format PostBase Fusion (postage meter with hand feed tray) Fusion (postage meter with hand feed tray): (height × width) 3.5" × 5" up to 10" × 14" (89 mm × 127 mm up to 253 mm × 353 mm) PostBase Fusion with feeder: 4"...
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Appendix – Technical Data Envelope specifications for automatic sealing (PostBase Fusion Feeder) Material Envelopes must be suitable for sealing by machine. The flap must be at the envelope’s long side. Sealing area Sufficient closure can only achieved with continuous sealing area.
Consumable supplies: ink cartridges, labels, SEALIT fluid and cleaning kits are avail- able via the MyFP customer portal. Note: The full functioning of the PostBase Fusion mailing system at the time of deliv- ery can only be guaranteed when using genuine FP ink cartridges.
PostBase Fusion License This is a copy of the current LICENSE file inside the CVS repository. LICENSE ISSUES ============== The OpenSSL toolkit stays under a dual license, i.e. both the conditions of the OpenSSL License and the original SSLeay license apply to the toolkit.
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Appendix – License * This product includes cryptographic software written by Eric Young * (eay@cryptsoft.com). This product includes software written by Tim * Hudson (tjh@cryptsoft.com). Original SSLeay License ----------------------- /* Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) * All rights reserved. * This package is an SSL implementation written * by Eric Young (eay@cryptsoft.com).
The PostBase Fusion Mailing system is connected to the user’s local network through an Ethernet interface / Wi-Fi to share data with the FP Data Center using both the local network and a suitable available internet connection provided by the user.
Appendix – FCC Compliance Statement FCC Compliance Statement This device complies with FCC Part 15, Subpart B, Class B. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
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Service Service Every PostBase Fusion mailing system is thor- oughly checked before leaving the factory. Should any faults occur with your PostBase Fusion mailing system in spite of our extensive quality control, please contact FP Customer Service. FP Mailing Solutions Francotyp-Postalia, Inc.
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