Display Issues; Miscellaneous Issues - Pitney Bowes DA80F Service Manual

4.8 Display
Issues
4.9
Miscellaneous
Issues
DA80F/DA95F AddressRight™ Printers Service Manual (SV61962 Rev. A)
Table 4-10 Display Issues
Symptom Possible Cause
LCD out of adjustment Adjust the potentiometer on the
Blank LCD display
OR
LCD display shows
solid black boxes
OR
Cable loose at the dis-
LCD display shows
play or Main Board
solid line of errone-
Bad keyboard/LCD
ous characters
display board
Bad Print Head Board
Bad Main Board
Power supply problem Check J23 (provides power to board
Table 4-11 Miscellaneous Issues
Symptom Possible Cause
Invalid Zip Code or
No Barcode
more data following
Zip Code in job setup
Invalid Code or more
No Planet Code
data following the
Printed
PLANET Code.
No power to AC inlet
Nothing happens
of printer
when power is
switched on
J23 on Main Board
disconnected
Fuse blown in Power
Supply
Troubleshooting/Diagnostics • 4
Solution
back of keyboard/LCD board until
the LCD display is legible (see sec-
tion 6.2)
Check that P25 cable to LCD dis-
play is secured at both ends
Replace the keyboard/LCD board
(see section 5.2 for WF81 or section
5.29 for WF96)
Replace blown print head board
(see section 5.15 for WF81 or sec-
tion 5.36 for WF96)
Replace main board (see section
5.30 for WF81 or section 5.36 for
WF96)
from power supply). Replace power
supply if necessary (see section
5.20 for WF81 or section 5.41 for
WF96)
Solution
Check Zip Code and correct, re-
move any data following the Zip
Code. (See Appendix E for valid
DPBC format)
Check Planet Code and correct, re-
move any data following the PLAN-
ET Code. (See Appendix E for valid
PLANET code format)
Check power cord and AC outlet to
which it is plugged in
Connect J23 (provides power to
board from power supply)
Replace power supply - no service
replaceable parts inside (see sec-
tion 5.20 for WF81 or section 5.41
for WF96)
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