Pitney Bowes DA80F Service Manual page 46

4 • Troubleshooting/Diagnostics
4.7 Printing
Issues
4-20
Table 4-9 Printing Issues
Symptom Possible Cause
Print is Skewed Feeder ramp not set cor-
rectly
Side guides not set cor-
rectly
Takeaway Rollers not set
correctly [on DA95F]
Check setup of the Entry
Rollers.
Roller is running along
the edge of the media
Number of lines of ad-
Addresses
dress varies. No Form
"walking" to
Feed used for address
next piece
termination.
Incorrect address setup
Thickness and Takeaway
Rollers [on DA95F]
Envelope thickness ad-
Ink streaking
justment incorrect
on Media
The print cartridge is dirty Clean the cartridge
Print head needs purging
Print heads not level to
deck (floor)
Exit idler rollers dirty
DA80F/DA95F AddressRight™ Printers Service Manual (SV61962 Rev. A)
Solution
Adjust ramp so it is centered with
respect to material (see standard
printer setup on page 4-1)
Adjust fence to within 1/16" of mate-
rial. Check that fence is square
with respect to material (assuming
material is rectangle). See standard
printer setup on page 4-1.
Adjust rollers to appropriate tension
and location using thickness adjust-
ment (see Operator Guide)
Redo the setup of the Entry Rollers
(see Operator Guide).
Move print head bank to different
area over media.
Check Line Termination CR-
CR,LF=LF. Address Termination
should be Form Feed.
Count carriage returns and line feeds
of address field; should match ad-
dress setup
Adjust rollers to appropriate tension
using thickness adjustment (see
Operator Guide)
Adjust lever to raise print head
Run "Purge Print Head" from Main
Menu.
Level print heads (see section 6.4 for
WF81 and section 6.5 for WF96)
Clean rollers with water to remove ink