Applicator Troubleshooting - Dexcom G5 User Manual

Device
App
Receiver
Applicator
Picture
Dexcom G5 Mobile System User Guide
Troubleshooting
(Continued from previous page)
What you see
Problem
Safety lock
stuck
(Continued on next page)
Problem
No sensor
glucose
readings.
What you do
See Chapter 6.
• Pull safety lock straight out, away
from your body
• Follow direction of safety lock up
arrow
What you do
No Alarm/Alerts or
readings until sensor
session starts. Use BG
meter.
See Chapter 7.
Wait up to 2 hours.
System is counting
down to when you do
your initial calibration.
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