Dexcom G5 User Manual page 360

Device What you see
Receiver
Receiver
Dexcom G5 Mobile System User Guide
Troubleshooting
(Continued from previous page)
Problem
Loading screen
displays
unexpectedly.
System check
results (xxxxx
displays as a
code).
(Continued on next page)
What you do
Wait a few minutes for
System Check screen.
See next two rows for
System Check Passed and
System Check Error Found
instructions.
If loading screen displays
for more than 3 minutes,
contact Technical Support
(see Chapter 19).
Do nothing.
Receiver is able to continue
to work and recover from an
error.
Tap OK to confirm Alert.
If the same code displays
repeatedly, write down
the error code and contact
Technical Support (see
Chapter 19).
Use BG meter for BG reading
until resolved.
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