No Alarm/Alerts; Troubleshooting - Dexcom G5 User Manual

19.3 Troubleshooting

No Alarm/Alerts

Device
App
Receiver
Dexcom G5 Mobile System User Guide
Troubleshooting
What you see Problem
Not receiving
Alarm/Alerts
What you do
See Chapter 11.
Check each alert is
turned on in Settings >
Alerts.
Smart device settings:
• Open the app to
ensure it's running.
• Check that Do Not
Disturb is off.
• Check that app
notifications are
allowed in your
device settings.
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