Dexcom's Obligations Under The Limited Warranty - Dexcom G5 User Manual

6. Installation, maintenance, and service of products or services other than the CGM
system (which may be subject to a separate limited warranty), whether provided by
Dexcom or any other party; this includes your cell phone or smart device and your
connection to the Internet.
7. Equipment which has been taken apart physically or which has had any of its software
accessed in any unauthorized manner.
8. Water damage to transmitter.
a. Beyond specifications listed in Dexcom G5 Mobile user guide.
b. Your options to get the user guide:
i. Download or view: dexcom.com/guides
ii. Online request form to receive a free printed copy: dexcom.com/guides
iii. Request a free copy by mail
iv. Request a free copy by phone:
v. Located on dexcom.com
14.4 Dexcom's Obligations Under the Limited
Warranty
During the Warranty Period, Dexcom will replace, without charge to purchaser, any defective
Dexcom G5 Mobile transmitter.
To return, you must send the transmitter to an authorized Dexcom Technical Support
Department. Make sure you package the transmitter adequately for shipping.
The return package needs to include:
1. Transmitter
2. Sales receipt or comparable substitute proof of sale showing the date of purchase
3. Transmitter's serial number
4. Seller's name and address
Call Dexcom Technical Support Department for delivery information or help:
Toll free: 1.888.738.3646
Toll: 1.858.200.0200
Upon receipt, Dexcom will promptly replace the defective transmitter.
Dexcom G5 Mobile System User Guide
Warranty: The Fine Print
Toll free: 1.888.738.3646
Toll call: 1.858.200.0200
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