Part 4: Everything Else G5; Chapter 14 - Warranty: The Fine Print; Introduction; Receiver Warranty Information - Dexcom G5 User Manual

Chapter 14
Everything Else G5:
Warranty: The Fine Print

14.1 Introduction

Sometimes stuff happens. Dexcom has you covered!
The following is our warranty information outlining what we do cover, what we don't, and
for how long. First the receiver's limited warranty information, then the transmitter's limited
warranty information.

14.2 Receiver Warranty Information

Dexcom G5 Mobile CGM Limited Warranty
What's Covered and for How Long?
Dexcom, Inc. ("Dexcom") provides a limited warranty to the original purchaser ("you" or
"Purchaser") that the Dexcom receiver (the "receiver") is free from defects in material
and workmanship under normal use ("Limited Warranty") for the period starting from the
shipment date and continuing for a year following the shipment date ("Warranty Period"):
Dexcom receiver: 1 year from shipment date
NOTE: If you received this receiver as a replacement for an in-warranty receiver, the Limited
Warranty for the original receiver shall continue for the Warranty Period on the original
receiver, but the replacement is not subject to any other warranty.
What's Not Covered?
This Limited Warranty is based on the Purchaser properly using the CGM system in
accordance with the documentation provided by Dexcom. You are not permitted to use
the CGM system otherwise. You understand that misusing the CGM system, improperly
accessing it or the information it processes and transmits, "jailbreaking" your CGM system or
cell phone, and taking other unauthorized actions may put you at risk, cause the CGM system
to malfunction, is not permitted and voids your Limited Warranty.
Dexcom G5 Mobile System User Guide
Warranty: The Fine Print
273