Bluetooth Off; No Readings - Dexcom G5 User Manual

Bluetooth Off

App
Notification
App
Receiver

No Readings

App
Receiver
Dexcom G5 Mobile System User Guide
Home Screen, Rate of Change Arrows, and Errors
(Continued from previous page)
N/A; Bluetooth is always on.
(Continued on next page)
App:
Turn Bluetooth on.
Wait up to 3 hours while the system
autocorrects.
Check transmitter—is it properly inserted
into sensor pod?
Tap error for more information.
No Alarm, Alerts, or readings until fixed.
Use BG meter for readings.
If not corrected after 3 hours, contact
Technical Support:
• TechSupport@dexcom.com
• Toll free: 1.888.738.3646
• Toll call: 1.858.200.0200
(See Chapter 17).
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