Having problems?
If it's the first time inserting a sensor, you may have questions or need help. If you do, please
contact your Technical Support (available 24/7) at:
• Email: TechSupport@dexcom.com
• Toll free: 1.888.738.3646
• Toll call: 1.858.200.0200
The next step is attaching your transmitter to the sensor pod.
6.6 Attaching Your Transmitter
Now that you have inserted your sensor, you need to attach your transmitter.
Since the transmitter is reusable, you don't need a new one every time you start a sensor
session. Keep your current session's transmitter box. The bottom label has important
information you may need after you've attached the transmitter. Once the transmitter has
been attached, you can't remove it until your session is over. Chapter 8 reviews when and
how to remove your transmitter.
Before attaching your transmitter, check you've entered the correct transmitter SN into
your display device. Chapter 5 covers entering the transmitter's SN during initial setup. See
Chapter 8 for pairing your transmitter after the startup wizard.
Attaching Transmitter
Step What you see
1
Dexcom G5 Mobile System User Guide
Starting a Sensor Session: Inserting Sensor, Attaching Transmitter, and Starting Your Session
What you do
Remove transmitter from box.
Keep box.
Save safety latch from sensor applicator (helps
remove transmitter once sensor session is over).
Get alcohol wipe.
(Continued on next page)
83
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