Dexcom G5 User Manual page 363

Device What you see
App
Receiver
Dexcom G5 Mobile System User Guide
Troubleshooting
(Continued from previous page)
Problem
System didn't
accept recent
calibration.
What you do
No Alarm/Alerts or readings
until fixed. Use BG meter.
For more information:
• See Chapter 7
• Tap error
Wait 15 minutes.
Enter 1 calibration.
If error screen still appears
enter 1 more BG meter
value.
Wait 15 minutes.
If no sensor glucose readings
appear on the display, the
sensor needs to be replaced.
Contact Technical Support
to report error (see Chapter
19).
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