Calibration Error - Dexcom G5 User Manual

Calibration Error

Device What you see
BG Meter
App
Receiver
Dexcom G5 Mobile System User Guide
Troubleshooting
Problem
System will
not accept
calibration if
outside of the
40-400 mg/dL
range.
System didn't
accept recent
calibration (see
Sensor Glucose
Readings
troubleshooting
in Section 20.3
for a possible
reason).
(Continued on next page)
What you do
See Chapter 7.
Wait until your glucose is
between 40 and 400 mg/dL.
Calibrate only when your BG
meter values are between
40 and 400 mg/dL.
No Alarm/Alerts or readings
until fixed. Use BG meter.
System didn't accept recent
calibration. Calibrate again at
the specified time.
For more information:
• Tap error
• See Chapter 7
Receiver:
If you calibrate again and still
get this error, enter 1 more
BG meter value.
Wait 15 minutes.
If no sensor glucose readings
appear on the display, the
sensor needs to be replaced.
Contact Technical Support to
report error (see Chapter 19).
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