Dexcom G5 User Manual page 361

Device What you see
Receiver
App
Dexcom G5 Mobile System User Guide
Troubleshooting
(Continued from previous page)
Problem
Repeated
hardware error
(xxxxx displays
as a code).
No Bluetooth .
What you do
This locks your screen.
Write down error code.
Contact Dexcom Technical
Support (see Chapter 19).
Check BG value using BG
meter.
No Alarm/Alerts or readings
until fixed. Use BG meter.
See Chapter 5.
Go to smart device's Settings .
Make sure Bluetooth is On.
If problem persists,
please contact device's
manufacturer.
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