Troubleshooting Sharing Status Issues
The Dexcom Sharing status bar is a useful tool. It can help identify if there is a problem
and Dexcom Share is not working. The following table provides troubleshooting tips for the
Sharing status bar.
Follower List - Add
Followers and lists
status of Followers
NOTE: Whether or not Dexcom Share is working and the Followers are receiving glucose
Alarm/Alerts, you must always refer to your Dexcom G5 Mobile display device(s) for your
sensor glucose readings and Alerts.
Dexcom G5 Mobile System User Guide
Sharing Is Caring
Figure 10. Dexcom Share Screen
On/Off Switch -
Turns sharing on
or off
Sharing Status
Bar - Status of
sharing your
sensor glucose
readings with your
Followers
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