Dexcom G5 User Manual page 359

Device What you see
Receiver
Receiver
Receiver
Dexcom G5 Mobile System User Guide
Troubleshooting
(Continued from previous page)
Problem
Don't hear or
feel Alarm/Alerts
or notifications.
Receiver low
battery icon and
notification.
Unlock required
to act.
(Continued on next page)
What you do
Tap Test Now and follow
directions on screen (see
Chapter 11 for detailed
instructions) to test
speaker/vibrations.
If speaker/vibrations don't
work, you won't hear Alarm/
Alerts. Contact Technical
Support (available 24/7):
Use app until issue is fixed.
See Chapter 4.
Charge receiver .
This is a safety feature to
prevent accidental screen
taps when receiver is in a
pocket, bag, etc.
To continue, tap 1, then 2.
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