Transmitter Error - Dexcom G5 User Manual

Transmitter Error

Device What you see
App
Receiver
App
Receiver
Dexcom G5 Mobile System User Guide
Troubleshooting
Problem
Transmitter not
working.
Sensor session
automatically
stopped.
Pairing failed.
(Continued on next page)
What you do
Contact Technical Support
(See Chapter 19).
No Alarm/Alerts or readings
until transmitter is replaced.
Use BG meter.
You won't get additional
alerts after confirming.
No Alarm/Alerts or readings
until transmitter is replaced.
Use BG meter.
For more information:
• Tap ? in app
• See Chapter 6
Make sure transmitter is
snapped into sensor pod.
Sensor may not be inserted
correctly. Insert a new sensor.
For a replacement, contact
Technical Support (see
Chapter 19).
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