Transmitter Warranty Information - Dexcom G5 User Manual

14.3 Transmitter Warranty Information

Dexcom G5 Mobile Transmitter Limited Warranty
What's Covered and for How Long?
Dexcom, Inc. ("Dexcom") provides a limited warranty to the original purchaser that the
Dexcom G5 Mobile transmitter is free from defects in material and workmanship under
normal use for the period commencing on the date of first use by the original purchaser (the
"Date of First Use") and expiring three (3) months thereafter; provided, that, the Date of First
use occurs within five (5) months of the date of shipment (or disbursement) of the transmitter
to the original purchaser.
NOTE: If you received this transmitter as a replacement for an in-warranty transmitter, the
Limited Warranty for the original transmitter shall continue for the Warranty Period on the
original transmitter, but the replacement is not subject to any other warranty.
What's Not Covered?
This Limited Warranty is based on the Purchaser properly using the CGM system in a
timely manner and in accordance with the documentation provided by Dexcom. You are
not permitted to use the CGM system otherwise. You understand that misusing the CGM
system, improperly accessing it or the information it processes and transmits, "jailbreaking"
or "rooting" your CGM system or cell phone, and taking other unauthorized actions may put
you at risk, cause the CGM system to malfunction, is not permitted and voids your Limited
Warranty.
This Limited Warranty does not cover:
1. Defects or damage resulting from accident, misuse, abuse, neglect, unusual physical,
electrical or electromechanical stress, modification of any part of the product, or
cosmetic damage.
2. Equipment with the ID number removed or made illegible.
3. All surfaces and other externally exposed parts that are scratched or damaged due to
normal use.
4. Malfunctions resulting from the use of the transmitter in conjunction with accessories,
ancillary products, and peripheral equipment, whether hardware or software, not
furnished or approved by Dexcom.
5. Defects or damage from improper testing, operation, maintenance, installation, or
adjustment.
Dexcom G5 Mobile System User Guide
Warranty: The Fine Print
276