Printer Resets Or Powers Off Frequently; Printer Does Not Print - Xerox VersaLink B615 User Manual

Troubleshooting

Printer Resets or Powers Off Frequently

Probable Causes
The power cord is not plugged into the outlet correctly.
A system error occurred.
The printer is connected to an uninterruptible power
supply.
The printer is connected to a power strip shared with
other high-power devices.
The Auto Power Off feature is enabled to save power.

Printer Does Not Print

Probable Causes
The printer is in Power Saver mode.
The printer has an error.
The printer is out of paper.
The incorrect paper is loaded for the print job.
The paper settings for the print job do not match any
paper loaded in the paper trays at the printer.
A toner cartridge is empty.
No control panel indicators are lighted.
The printer is busy.
8-2
Solutions
Power off the printer, confirm that the power cord is
plugged in correctly to the printer and the outlet, then
power on the printer.
Power off the printer, then power on again. For more
information, refer to Printing the Error History
If the error persists, contact your Xerox representative.
Power off the printer, then connect the power cord to a
suitable outlet.
Plug the printer directly into the outlet or into a power
strip that is not shared with other devices.
Increase the Auto Power Off timer setting or disable
the Auto Power Off feature. For more information, refer
to the System Administrator Guide at
fice/VLB605_VLB615docs.
Solutions
On the control panel, press the Power/Wake button.
If the Status LED is blinking amber, follow the instruc-
tions on the control panel to clear the error. If the error
persists, contact your Xerox representative.
Load paper into the tray.
Load the correct paper in the appropriate tray. At the
printer control panel, specify the correct paper size, type
and color.
From the print driver, select a paper tray containing the
correct paper.
Replace the empty toner cartridge.
Power off the printer, confirm that the power cord is
plugged in correctly to the printer and the outlet, then
power on the printer. If the error persists, contact your
Xerox representative.
• If the Status LED is flashing blue, a previous print job
could be the problem.
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B605/B615 Multifunction Printer
User Guide