Paper Jams; Locating Paper Jams; Minimizing Paper Jams - Xerox VersaLink B615 User Manual

Troubleshooting

Paper Jams

Locating Paper Jams

Warning
Never touch a labeled area on or near the heat roller in the fuser. You can get burned. If a sheet of paper
is wrapped around the heat roller, do not try to remove it immediately. Power off the printer immediately
and wait 40 minutes for the fuser to cool. Try to remove the jam after the printer has cooled. If the error
persists, contact your Xerox representative.
Caution
Do not attempt to clear any paper jams using tools or instruments. This can permanently damage the
printer.
The following illustration shows where paper jams can occur along the paper path:
1. Tray 2
2. Optional Mailbox or Finisher
3. Fuser

Minimizing Paper Jams

The printer is designed to function with minimal paper jams using Xerox-supported paper. Other paper
types can cause jams. If supported paper is jamming frequently in one area, clean that area of the paper
path.
The following can cause paper jams:
• Selecting the incorrect paper type in the print driver
• Using damaged paper
• Using unsupported paper
• Loading paper incorrectly
• Overfilling the tray
8-6
4. Bypass Tray
5. Tray 1
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Xerox VersaLink
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B605/B615 Multifunction Printer
User Guide