Label And Envelope Misfeeds; Paper Jam Message Stays On; Jams During Automatic 2-Sided Printing - Xerox VersaLink B615 User Manual

Label and Envelope Misfeeds

Probable Causes
The label sheet is facing the wrong way in the tray.
Labels are missing, curled, or pulled away from the
backing sheet.
Envelopes are loaded incorrectly.
Envelopes are wrinkling.

Paper Jam Message Stays On

Note
Check for, and remove, torn pieces of paper in the paper path.
Probable Causes
Some paper remains jammed in the printer.
One of the printer doors is open.

Jams During Automatic 2-Sided Printing

Probable Causes
Using paper of the wrong size, thickness, or type.
Paper is loaded in the wrong tray.
® ®
Xerox VersaLink B605/B615 Multifunction Printer
User Guide
Solutions
• Load label sheets according to the instructions from
the manufacturer.
• Load labels in the tray, face up.
• For more information, refer to Labels.
Do not use any sheet where labels are missing, curled,
or pulled away from the backing sheet.
You can print envelopes from the Bypass Tray or Tray
1.
For more information, refer to Envelopes.
• The heat and pressure of the laser printing process
can cause wrinkling.
• Use supported envelopes. For more information, refer
to Guidelines for Printing
Note
When you load envelopes long-edge feed, ensure that
you specify landscape orientation in the print driver.
Solutions
Recheck the paper path and make sure that you have
removed all of the jammed paper.
Check the doors on the printer. Close any door that is
open.
Solutions
Use paper of the correct size, thickness, or type. For more
information, refer to Supported Paper Types and
Weights for Automatic 2-Sided
Ensure that paper is loaded into the correct tray. For
more information, refer to
Troubleshooting
Envelopes.
Printing.
Supported Paper.
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