Printer Resets Or Powers Off Frequently; Printer Does Not Print - Xerox AltaLink C81 Series User Manual

Troubleshooting
P P r r i i n n t t e e r r R R e e s s e e t t s s o o r r P P o o w w e e r r s s O O f f f f F F r r e e q q u u e e n n t t l l y y
Probable Causes
The power cord is not plugged into the outlet
correctly.
A system error occurred.
The printer is connected to an uninterruptible power
supply (UPS), extension cord, or power strip.
A network configuration problem exists.
The printer is connected to an outlet with a voltage
or frequency that does not match the printer
specifications.
P P r r i i n n t t e e r r D D o o e e s s N N o o t t P P r r i i n n t t
Probable Causes
The printer is in Power Saver mode.
The printer has an error.
The printer is out of paper.
A toner cartridge is empty.
A drum cartridge has reached end of life.
No control panel indicators are lighted.
The printer is busy.
278 Xerox ® AltaLink
User Guide
® C81XX Series Color Multifunction Printer
Solutions
Power off the printer. Confirm that the power cord is
plugged in correctly to the printer and the outlet,
then power on the printer.
Power off the printer, then power on again. If the
error persists, contact your Xerox representative.
Only use an extension cord designed to handle the
electrical current capacity of the printer. For details,
refer to Electrical Specifications.
Unplug the network cable. If the problem is not
resolved, contact your system administrator to
reconfigure your network installation.
Use a power source with the specifications listed in
Electrical Specifications.
Solutions
On the control panel, press the Power/Wake button.
If the Status LED is blinking amber, to clear the error,
follow the instructions on the control panel. If the
error persists, contact your Xerox representative.
Load paper into the tray.
Replace the empty toner cartridge.
Replace the drum cartridge.
Power off the printer, confirm that the power cord is
plugged in correctly to the printer and the outlet,
then power on the printer. If the error persists,
contact your Xerox representative.
• If the Status LED is flashing blue, a previous print
job could be the problem.
1 At your computer, use the printer properties to
delete all print jobs in the print queue.