Printer Resets Or Powers Off Frequently; Printer Does Not Print - Xerox VersaLink C505S User Manual

Troubleshooting

Printer Resets or Powers Off Frequently

Probable Causes
The power cord is not plugged into the outlet
correctly.
A system error occurred.
The printer is connected to an uninterruptible
power supply.
The printer is connected to a power strip shared
with other high-power devices.
The Auto Power Off feature is enabled to save
power.

Printer Does Not Print

Probable Causes
The printer is in Power Saver mode.
The printer has an error.
The printer is out of paper.
The incorrect paper is loaded for the print job.
The paper settings for the print job do not
match any paper loaded in the paper trays at
the printer.
A toner cartridge is empty.
8-2
Solutions
Power off the printer, confirm that the power
cord is plugged in correctly to the printer and
the outlet, then power on the printer.
Power off the printer, then power on again. For
details, refer to Printing the Error History
If the error persists, contact your Xerox repres-
entative.
Power off the printer, then connect the power
cord to a suitable outlet.
Plug the printer directly into the outlet or into
a power strip that is not shared with other
devices.
Increase the Auto Power Off timer setting or
disable the Auto Power Off feature. For details,
refer to the System Administrator Guide at
www.xerox.com/office/VLC505docs.
Solutions
On the control panel, press the Power/Wake
button.
If the Status LED is blinking amber, follow the
instructions on the control panel to clear the
error. If the error persists, contact your Xerox
representative.
Load paper into the tray.
Load the correct paper in the appropriate tray.
On the printer control panel, specify the correct
paper size, type and color.
From the print driver, select a paper tray con-
taining the correct paper.
Replace the empty toner cartridge.
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Xerox VersaLink C505 Multifunction Printer
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