General Troubleshooting; Printer Does Not Power On; Printer Resets Or Powers Off Frequently - Xerox VersaLink B71 Series User Manual

Troubleshooting

General Troubleshooting

This section contains procedures to help you locate and resolve problems. Resolve some problems by simply
restarting the printer.
P R I N T E R D O E S N O T P O W E R O N
P P R R O O B B A A B B L L E E C C A A U U S S E E S S
The power switch is not switched on.
The power cord is not plugged into the outlet correctly.
The power cord is not secured in place correctly.
Something is wrong with the outlet connected to the
printer.
The printer is connected to an outlet with a voltage or
frequency that does not match the printer
specifications.
C C a a u u t t i i o o n n : :
Plug the three-wire cord with grounding prong directly into a grounded AC outlet.
P R I N T E R R E S E T S O R P O W E R S O F F F R E Q U E N T LY
P P R R O O B B A A B B L L E E C C A A U U S S E E S S
The power cord is not plugged into the outlet correctly.
The power cord is not secured in place correctly.
A system error occurred.
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S S O O L L U U T T I I O O N N S S
• Open the front door, then and check that the power
switch is in the On position.
• At the printer control panel, press the P P o o w w e e r r / / W W a a k k e e
button. For details, refer to
Power off the printer, then plug the power cord into the
outlet securely. Use the bracket provided with the
printer to secure the power cord in place.
Use the bracket provided with the printer to secure the
power cord in place.
• Plug another electrical appliance into the outlet
and check if it operates properly.
• Try a different outlet.
Use a power source with the specifications listed in the
Electrical Specifications.
S S O O L L U U T T I I O O N N S S
Power off the printer, confirm that the power cord is
plugged in correctly to the printer and the outlet, then
power on the printer.
Use the bracket provided with the printer to secure the
power cord in place.
Power off the printer, then power on again. Print the
Error History Report. For details, refer to
Error History Report. If the error persists, contact your
Xerox representative.
Xerox ® VersaLink ® B71XX Series Multifunction Printer User Guide
Powering On the Printer.
Printing the