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DEC 600 Installation And Service Manual

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DEC Network Integration Server 600
Installation and Service Manual
Order Number: EK-A0543-IN.001
This manual shows how to install and test the DEC Network Integration
Server 600 hardware system. It includes problem solving procedures and
describes how to remove and replace DEC Network Integration Server 600
components. It also contains important safety information.
It must be read by service personnel who install the DEC Network
Integration Server 600 and perform problem solving procedures.
Revision Information:
This is a new manual.

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Summary of Contents for DEC 600

  • Page 1 Installation and Service Manual Order Number: EK-A0543-IN.001 This manual shows how to install and test the DEC Network Integration Server 600 hardware system. It includes problem solving procedures and describes how to remove and replace DEC Network Integration Server 600 components.
  • Page 2 The postpaid READER’S COMMENTS form on the last page of this document requests the user’s critical evaluation to assist in preparing future documentation. The following are trademarks of Digital Equipment Corporation: DDCMP, DEC, DECnet, DECNIS, DECrouter, DECUS, DECvoice, DECwriter, DNA, MASSBUS, MicroVAX, Packetnet, PDP, Q-bus, Q22-bus, RSTS, RSX, ULTRIX, UNIBUS, VAX, VAXcluster, VMS, VT, and the DIGITAL Logo.

  • Page 3: Table Of Contents

    Access ......... . 1–3 Position of the DECNIS 600 ......1.3.5 1–3...
  • Page 4 Monitor the System Displays and LEDs ....4–4 Loading the DECNIS 600 ......4–10 What to Do if Things Go Wrong .
  • Page 5 6 Installing Upgraded Processor or Memory Cards Tasks ..........6–1 Preparation .
  • Page 6 10–20 10.5.1 Check DECNIS 600 Unit ......10–20 Check the Processor Card ......
  • Page 7 10.7.3 Remove Network Interface Cards ..... 10–50 10.7.4 Check Network Interface Cards ..... . . 10–52 Replace Network Interface Card .
  • Page 8 11.2.4 Final Checks ........11–16 11.3 Fans .
  • Page 9 Module LED States ....... . A–7 DECNIS 600 Physical Dimensions ..... B–1 B–5...
  • Page 10 B–2 B–3 DECNIS 600 Weight Specifications ....B–4 Power Module Output ......

  • Page 11: How To Use This Manual

    How to Use This Manual This manual describes how to install and service the DEC Network Integration Server 600 (DECNIS 600) hardware. Required Skills All procedures described in this manual must be performed by a service person. A service person must have experience of installing and servicing network hardware, and be trained so that they are aware of: •...
  • Page 12 Chapter 7 shows how to remove Network Interface Cards from the system. – Chapter 8 shows how to remove the DECNIS 600 unit. • Part III contains information that you need for solving DECNIS 600 hardware problems: – Chapter 9 describes how to identify a problem. –...

  • Page 13: Network Interface Card Problems

    Associated Documentation Product Documentation The DECNIS 600 hardware documentation set consists of this manual and the following documents: • DEC Network Integration Server 600 Configuration Card This card includes system identification information and contacts. It also specifies the load host(s) for the DECNIS 600.

  • Page 14: Safety Symbols

    Terminology DECNIS 600 DEC Network Integration Server 600. Light Emitting Diodes. This abbreviation is used to describe the indicators on the DECNIS 600. Network Interface Card. Safety Symbols Figure 1 shows the safety symbols used in this manual.

  • Page 15: Safety Symbology

    Symbol Description Danger – High Current Do not wear metal objects. Warning The maximum weight of the DECNIS 600 40 kg is 40 kg (88 lb). At least two people are (88 lb) required to lift the system. Caution – Rotating Fans...

  • Page 17: Part I Installing The System

    Part I Installing the System Part I contains all of the information that you need to install the DECNIS 600: • Chapter 1 describes the preparations you need to make before installing the DECNIS 600 unit. • Chapter 2 shows how to install the DECNIS 600.

  • Page 19: Preparing To Install The System

    4. Check the contents of the kit. 5. Check that you have the necessary tools available. 6. Check that two or more people are available to lift the DECNIS 600 from its packaging and into the rack. 1.2 Planning a Site...

  • Page 20: Rack Requirements

    For example, the unit can be installed in the Digital H9A00 rack. If you use the DECNIS 600 support brackets that are supplied as part of the kit, the front and rear mounting rails on your rack or cabinet must be at least 47.63 cm (18.75 in) and no more than 80 cm (31.5 in) apart.

  • Page 21: Access

    If possible, remove the rear door. If the rear of the rack is against a wall, make sure that you can gain access from the front of the rack. 1.3.5 Position of the DECNIS 600 The DECNIS 600 can be installed in any position in the rack that satisfies the following requirements: •...
  • Page 22 Figure 1–1 Kit Contents Template Documentation Cables Network Interface Cards and loopback connectors Support brackets DECNIS 600 unit Note: Some DECNIS 600 configurations may be supplied with the Network Interface Cards already installed LKG-5635-91I 1–4 Preparing to Install the System...

  • Page 23: Tools

    A 3 mm ( in) flat blade screwdriver 1.6 People At least two people are required to lift the DECNIS 600 from its packaging and into the rack. The maximum weight of the DECNIS 600 with each slot occupied is 40 kg (88 lb).

  • Page 25: Installing The Dec Network Integration Server

    Installing the DEC Network Integration Server 600 This chapter describes how to unpack the DECNIS 600 and install it in a rack. 2.1 Tasks Sections 2.2 to 2.6 show you how to: 1. Mark the position of the system in the rack 2.

  • Page 26: Mark A Position In The Rack

    4. For the support brackets, repeat the procedure on the other 3 rails. For the DECNIS 600 unit, repeat the procedure on the other front rail only LKG–5636–91I 2–2 Installing the DEC Network Integration Server 600...

  • Page 27: Install The Clip Nuts

    Push clip nuts on to marked holes LKG–5637–91I If the nuts and screws supplied with the DECNIS 600 are not suitable for your rack, use appropriate fittings. Make sure that these are installed in the correct position before installing the unit.

  • Page 28: Install The Support Brackets

    1. Extend the support brackets to the depth of the rack (80 cm (31.5 in) maximum) Front of rack 2. Attach the side supports to the equipment rack. Do not tighten the screws LKG–5638–91I 2–4 Installing the DEC Network Integration Server 600...
  • Page 29 4. Finally, tighten all screws LKG–5639–91I The DECNIS 600 support brackets are designed to provide support for the DECNIS 600 unit and should remain in the rack after the installation is complete. Installing the DEC Network Integration Server 600 2–5...
  • Page 30 If the DECNIS 600 support brackets do not fit your rack, you can use brackets or shelving supplied with your rack. However, make sure that: • The rack brackets or shelves do not extend underneath the DECNIS 600 unit and block the vents on the bottom of the unit: LKG–5640–91I...
  • Page 31 • The rack brackets or shelves do not cover the sides of the DECNIS 600: LKG–6119–92I Installing the DEC Network Integration Server 600 2–7...

  • Page 32: Lift The System Into The Rack

    Entrambe devono essere certe di poter sollevare la propria parte di peso. Aviso El peso máximo del DECNIS 600 es de 40 kg, por lo que son necesarias al menos dos personas para levantar el sistema. 2–8 Installing the DEC Network Integration Server 600...
  • Page 33 Aviso O peso máximo do DECNIS 600 é de 40 kg (88 lb). São necessárias, no mínimo, duas pessoas para levantar o sistema. Cada pessoa deve estar apta a levantar a sua parte do peso do sistema. Waarschuwing Het maximumgewicht van de DECNIS 600 is 40 kg (88 lb). Er zijn minimaal twee personen nodig om het systeem op te tillen.
  • Page 34 2–10 Installing the DEC Network Integration Server 600...
  • Page 35 Rack Support brackets LKG-5678-91I Installing the DEC Network Integration Server 600 2–11...

  • Page 36: Attach The Screws

    2.6 Attach the Screws 1. Attach screws 2. Tighten screws LKG–5641–91I 2–12 Installing the DEC Network Integration Server 600...

  • Page 37: What To Do Next

    2.7 What to Do Next If your DECNIS 600 system is supplied with its Network Interface Cards already installed, you should now: 1. Follow the instructions on each of the Cabling Instructions and Specifications cards provided for the Network Interface Cards. The cards show how to install a distribution panel (if one is included as part of the Network Interface Card kit) and attach the communications cables.

  • Page 39: Tasks

    This chapter shows how to install a Network Interface Card into the DECNIS 600 when it is powered down. Some DECNIS 600 configurations are supplied with the Network Interface Cards already installed. If your system arrives with all cards installed, follow the procedures in Sections 3.7 to 3.10 only.

  • Page 40: Preparation

    For this reason, Digital recommends that Network Interface Cards remain in the same slot wherever possible. Management of the DECNIS 600 may be made easier if Network Interface Cards of the same type are grouped together. Management of several network systems may also be made easier if the organization of line configurations are...

  • Page 41: Check The System Is Switched Off

    3.3 Check the System Is Switched Off Set power switch to 0 (OFF) LKG–5642–91I Installing the Network Interface Cards 3–3...

  • Page 42: Attach The Static Protection Equipment

    3.4 Attach the Static Protection Equipment 2. Attach clip to DECNIS 600 (unpainted section) 4. Attach clip to DECNIS 600 (unpainted section) 1. Place mat on work surface 3. Put on wrist strap LKG–5643–91I 3–4 Installing the Network Interface Cards...

  • Page 43: Remove The Slot Cover

    3.5 Remove the Slot Cover 1. Loosen screws 2. Remove from unit 3. Store slot cover for future use LKG–5644–91I Installing the Network Interface Cards 3–5...

  • Page 44: Install The Card Into The System

    3.6 Install the Card into the System 1. Check that the NIC switch is down (disabled) 2. Move the handles outwards and position the card in the slot 3. Check that the guide pins are in line with the pin holes on the unit LKG–5645–91I 3–6 Installing the Network Interface Cards...
  • Page 45 4. GENTLY slide the card into the unit, locating the pins in the holes 5. Move handles inward to seat card into unit 6. Secure screws. Do not overtighten Max. torque = 4.95 cm kg (4.3 in lb) Note: If there is any resistance, gently remove the card and locate its position again LKG–5646-91I...

  • Page 46: Install The Distribution Panel

    3.7 Install the Distribution Panel If a distribution panel is included as part of the Network Interface Card kit, install the panel in the rack before you install the communications cables. The Cabling Instructions and Specifications card for the Network Interface Card describes how to install the distribution panel.

  • Page 47: Enable The Network Interface Card

    3.9 Enable the Network Interface Card Move the switch up LKG–5647–91I The Network Interface Card switch enables the card so that it is automatically powered up and tested when the DECNIS 600 is powered up. Installing the Network Interface Cards 3–9...

  • Page 48: What To Do Next

    • Store any removed slot covers for future use. Each slot in the DECNIS 600 must either contain a card or be covered with a slot cover so that the system cooling fans and temperature sensors can operate correctly. 3–10 Installing the Network Interface Cards...

  • Page 49: Tasks

    4. Monitor the system displays and LEDs 4.2 Check the Network Interface Card Installations Before you power up the DECNIS 600, check that: 1. The Network Interface Cards are installed correctly and enabled. 2. The communications cables are installed correctly. Refer to the Cabling Instructions and Specifications card for details of how to install the cables.

  • Page 50: Power Up The System

    4.3 Power Up the System 1. Set power switch to 0 (OFF) 2. Insert power cord into unit 3. Insert power cord into outlet 4. Set power switch to 1 (ON) 5. Tie back power cord to horizontal crossbars LKG-5648-91I 4–2 Testing the Installed System...

  • Page 51: Monitor The Power Module Leds

    4.4 Monitor the Power Module LEDs OVERVOLTAGE LED (Red) OVERCURRENT LED (Yellow) MODULE OK LED (Green) LKG–5649–91I The MODULE OK LED should light approximately one second after power up. Check Table 4–1 for the state displayed by the LEDs and then take the corresponding action.

  • Page 52: Power Module Led States

    Power down the DECNIS 600 and follow the procedures in Chapter 9. 4.5 Monitor the System Displays and LEDs On power up, the DECNIS 600 automatically tests each module and then tests the operation of the installed system: 1. Module self-test The DECNIS 600 activates a module self-test on each card that is installed and enabled.
  • Page 53 The progress of these tests is shown on the system displays located on the processor card and on the card LEDs: Processor card Memory card System self-test display HOTSWAP LEDs System FAULT LEDs operation READY LEDs display LKG–5651–91I Testing the Installed System 4–5...
  • Page 54 On power up, testing takes place in the following order: 1. The READY LEDs on the processor card and Network Interface Cards flash on and off (one flash per second), indicating that the cards are running module self-test: Processor card Memory card READY LEDs flashing...
  • Page 55 2. As soon as the memory card has passed module self-test and its READY LED remains lit, the Network Interface Cards interact with it as part of their module self-test. At this point, their READY LEDs flicker (8 flashes per second): READY LEDs flickering LKG–5653–91I...
  • Page 56 3. The DECNIS 600 then tests the whole system, including all Network Interface Cards that pass module self-test. The displays on the processor card show that the system self-test is in progress: READY LEDs lit READY LEDs lit Pattern runs up...
  • Page 57 4. When testing is complete, the system self-test display shows the value 0 to indicate that no faults were found and the system operation display shows the progress of load operations (see Section 4.6): READY LEDs lit READY LEDs lit System self-test display...

  • Page 58: Loading The Decnis 600

    4.6 Loading the DECNIS 600 If the system testing is successful, the DECNIS 600 automatically sends a load request over its circuits. The system operation (lower) display on the processor card shows the progress of the load. For example, the following sequence of codes is shown on the system operation...

  • Page 59: Problems At Power Up

    1. Complete the DEC Network Integration Server 600 Configuration card and the Network Interface Card configuration cards. 2. If the software is not installed, follow the procedures on the DEC Network Integration Server Installation card to install the software. Testing the Installed System 4–11...
  • Page 61 • Chapter 6 shows how to install a processor card or memory card. • Chapter 7 shows how to remove Network Interface Cards from the system. • Chapter 8 shows how to remove the DECNIS 600 unit.
  • Page 63 Interface Card in the same slot. Note Before you hotswap a Network Interface Card, consult the documentation for the software you are using with the DECNIS 600. The hotswap procedure may affect the state of the Network Interface Card software.

  • Page 64: Tasks

    5.1 Tasks Follow the procedures in Sections 5.2 to 5.9 to: 1. Prepare to install the Network Interface Card 2. Attach the static protection equipment 3. Remove the slot cover that covers the system slot 4. Install the card in the system 5.

  • Page 65: Tools

    For this reason, Digital recommends that Network Interface Cards remain in the same slot wherever possible. Management of the DECNIS 600 may be made easier if Network Interface Cards of the same type are grouped together. Management of several network systems may also be made easier if the organization of line configurations are...

  • Page 66: Attach The Static Protection Equipment

    5.3 Attach the Static Protection Equipment 2. Attach clip to DECNIS 600 (unpainted section) 4. Attach clip to DECNIS 600 (unpainted section) 1. Place mat on work surface 3. Put on wrist strap LKG–5643–91I 5–4 Adding Network Interface Cards to a Running System...

  • Page 67: Remove The Slot Cover

    5.4 Remove the Slot Cover 1. Loosen screws 2. Remove from unit 3. Store slot cover for future use LKG–5644–91I Adding Network Interface Cards to a Running System 5–5...

  • Page 68: Install The Card Into The System

    5.5 Install the Card into the System Remove the Network Interface Card from its antistatic packaging and complete the steps shown in the diagrams on the following pages. Danger—High Current Do not wear metal objects. Danger—Courants Élévés Ne portez pas d’objets métalliques. Gefahr—Hohe Stromstärken Tragen Sie keine Metall-Gegenstände an Händen und Armen.
  • Page 69 Perigo—Corrente Elevada Não usar objectos metálicos. Gevaar—Hoge Stroom Draag geen metalen voorwerpen. Fare—Stærkstrøm Pas på metalobjekter. Vaara: voimakas sähkövirta Älä käytä metalliesineitä. Fare—Sterkstrøm Ta av eventuelle metallgjenstander. Fara—högström Bär inga metallföremål. Adding Network Interface Cards to a Running System 5–7...
  • Page 70 1. Check that the NIC switch is down (disabled) 2. Move the handles outwards and position the card in the slot 3. Check that the guide pins are in line with the pin holes on the unit LKG–5645–91I 5–8 Adding Network Interface Cards to a Running System...
  • Page 71 4. GENTLY slide the card into the unit, locating the pins in the holes 5. Move handles inward to seat card into unit 6. Secure screws. Do not overtighten Max. torque = 4.95 cm kg (4.3 in lb) Note: If there is any resistance, gently remove the card and locate its position again LKG–5646-91I...

  • Page 72: Install The Distribution Panel

    5.6 Install the Distribution Panel If a distribution panel is included as part of the Network Interface Card kit, install the panel in the rack before you install the communications cables. The Cabling Instructions and Specifications card for the Network Interface Card describes how to install the distribution panel.

  • Page 73: Enable The Network Interface Card

    5.8 Enable the Network Interface Card Move the switch up LKG–5647–91I When you enable the Network Interface Card, a module self-test is activated. This test detects any faults on the Network Interface Card and checks that the Network Interface Card can interact with the running system. The module self-test can also be used to provide loopback testing on a Network Interface Card.

  • Page 74: Monitor The Network Interface Card Leds

    5.9 Monitor the Network Interface Card LEDs HOTSWAP LED (Yellow) FAULT LED (Yellow) READY LED (Green) LKG–5659-91I The progress and results of the module self-test are shown on the Network Interface Card LEDs: 1. The READY LED flashes (one flash per second). This indicates that the module self-test is in progress.

  • Page 75: Network Interface Card States

    Figure 5–1 Network Interface Card States LEDS State Action Either: – The card is not installed correctly No LED lit – There is a fault on the card or the slot Follow the procedures in Section 5.10. Testing in The module self-test is running on the progress card (1 flash per second).

  • Page 76: Network Interface Card Installation Problems

    Check that the Network Interface Card is installed correctly. Interface Card The Network Interface Card must be inserted into the DECNIS 600 and the handles moved inwards so that the card is seated in the correct position. See Section 5.5. Follow the procedures in Section 10.10.

  • Page 77: What To Do Next

    • Store any removed slot covers for future use. Each slot in the DECNIS 600 must either contain a card or be covered by a slot cover so that the system cooling fans and temperature sensors can operate correctly.

  • Page 79: Tasks

    Installing Upgraded Processor or Memory Cards This chapter describes how to remove the processor card and memory card and install new cards into the DECNIS 600 unit. 6.1 Tasks Complete the procedures in Sections 6.2 to 6.11 to: 1. Prepare for the installation 2.

  • Page 80: Preparation

    6.2 Preparation Remove the cardboard packaging from the processor card or the memory card. Note Do not remove the card from its antistatic packaging until you have completed the procedures in Section 6.4. The packaging protects the card from damage caused by static discharge. When you unpack the kit, keep all of the card packaging in case you need to remove and replace the card.

  • Page 81: Power Down The System

    6.3 Power Down the System 1. Set power switch to 0 (OFF) 2. Remove power cord from outlet 3. Remove power cord from unit LKG-5661–91I Installing Upgraded Processor or Memory Cards 6–3...

  • Page 82: Attach The Static Protection Equipment

    6.4 Attach the Static Protection Equipment 2. Attach clip to DECNIS 600 (unpainted section) 4. Attach clip to DECNIS 600 (unpainted section) 1. Place mat on work surface 3. Put on wrist strap LKG–5643–91I 6–4 Installing Upgraded Processor or Memory Cards...

  • Page 83: Remove The Protective Cover

    6.5 Remove the Protective Cover 1. Loosen screws 2. Remove cover LKG–5662-91I Installing Upgraded Processor or Memory Cards 6–5...

  • Page 84: Remove The Processor Card Or Memory Card

    Power down the DECNIS 600 before attempting these procedures. Atención Desconectar el DECNIS 600 antes de realizar estos procedimientos. Advarsel Slå av strømtilførselen til DECNIS 600 før du utfører disse oppgavene. Atenção Desligar o DECNIS 600 antes de efectuar estes procedimentos. Vorsicht Schalten Sie den DECNIS 600 ab, bevor Sie diese Arbeiten ausführen.
  • Page 85 HUOM: Sammuta virta DECNIS 600:sta ennen kuin ryhdyt näihin toimenpiteisiin. Voorzichtig Schakel de DECNIS 600 uit voordat u deze procedures probeert uit te voeren. Varning Slå av strömmen på DECNIS 600 innan dessa procedurer utförs. Advarsel Sluk for DECNIS 600 før disse operationer påbegyndes.
  • Page 86 1. Loosen screws 2. Gently pull handles outwards LKG–5663-91I 6–8 Installing Upgraded Processor or Memory Cards...
  • Page 87 3. Slide card out of unit 4. Reset handles 5. Replace card in antistatic packaging LKG–5664-91I Installing Upgraded Processor or Memory Cards 6–9...

  • Page 88: Install The New Processor Card Or Memory Card

    6.7 Install the New Processor Card or Memory Card 1. Move the handles outwards and GENTLY slide the card halfway into the slot 2. Check that the guide pins are in line with the pin holes on the unit LKG–5665-91I 6–10 Installing Upgraded Processor or Memory Cards...
  • Page 89 4. Move handles inward to seat card into unit 3. Gently slide the card into the unit, locating the pins in the holes 5. Secure screws Do not overtighten Max. torque = 4.95 cm kg (4.3 in lb) Note: If there is any resistance, gently remove the card and locate its position again LKG–5666-91I...

  • Page 90: Replace The Protective Cover

    6.8 Replace the Protective Cover 1. Replace cover 2. Secure screws Do not overtighten Max. torque = 4.95 cm kg (4.3 in lb) LKG–5667-91I 6–12 Installing Upgraded Processor or Memory Cards...

  • Page 91: Power Up The System

    6.9 Power Up the System 1. Insert power cord into unit 2. Insert power cord into outlet 3. Set power switch to 1 (ON) 4. Tie back power cord to horizontal crossbars LKG-5668–91I Installing Upgraded Processor or Memory Cards 6–13...

  • Page 92: Monitor The Card Leds

    Then, the memory card starts its module self-test and its READY LED flashes (one flash per second). The DECNIS 600 activates a module self-test on the processor card, memory card, and the Network Interface Cards each time that the system is powered...

  • Page 93: Processor Card And Memory Card Led States

    Check Figure 6–1 for the LED state displayed on the processor card and memory card and details of what to do next. Figure 6–1 Processor Card and Memory Card LED States LEDs State Action The module self-test was successful and the card is running.

  • Page 94: Monitor The System Displays

    LKG–5671-91I Appendix A describes the codes shown on the two system displays. If the displays indicate that there is a problem with the DECNIS 600 system, follow the procedures in Chapter 9 to identify and solve the problem. 6–16 Installing Upgraded Processor or Memory Cards...

  • Page 95: Module Leds

    LEDs show that there is power to the unit. See Section 4.4. Check that the card is installed correctly. The card must be inserted into the DECNIS 600 and the handles moved inwards so that the card is seated in the correct position. See Section 6.7.

  • Page 97: Tasks

    DECNIS 600 running system. Note If you want to hotswap a Network Interface Card, consult the documentation for the software you are using with the DECNIS 600 before you remove the card. The hotswap procedure may affect the Network Interface Card software.

  • Page 98: Attach The Static Protection Equipment

    7.3 Attach the Static Protection Equipment 2. Attach clip to DECNIS 600 (unpainted section) 4. Attach clip to DECNIS 600 (unpainted section) 1. Place mat on work surface 3. Put on wrist strap LKG–5643–91I 7–2 Removing Network Interface Cards...

  • Page 99: Disable The Network Interface Card

    7.4 Disable the Network Interface Card 1. Move the switch down Wait for HOTSWAP LED to light LKG–5672-91I 7.5 Detach the Communications Cables When the HOTSWAP LED is lit, you can remove all cables connected to the Network Interface Card ports. Follow the procedures on the Cabling Instructions and Specifications card for the Network Interface Card.

  • Page 100: Remove The Network Interface Card

    7.6 Remove the Network Interface Card 1. Loosen screws 2. Gently pull handles outwards LKG–5673-91I 7–4 Removing Network Interface Cards...
  • Page 101 3. Slide card out of unit 4. Reset handles 5. Replace card in antistatic packaging LKG–5674-91I Removing Network Interface Cards 7–5...

  • Page 102: Replace The Slot Cover

    7.7 Replace the Slot Cover 1. Position the slot cover over the slot 2. Check that the guide pins are in line with the pin holes on the unit 3. Secure screws Do not overtighten Max. torque = 4.95 cm kg (4.3 in lb) LKG–5675-91I 7–6 Removing Network Interface Cards...

  • Page 103: Tasks

    5. Replace the system in its packaging 8.2 Preparation The maximum weight of the DECNIS 600 is 40 kg (88 lb). At least two people are required to lift it out of the rack. Each person must be competent and satisfied that they are able to lift their share of the weight.

  • Page 104: Power Down The System

    8.3 Power Down the System 1. Set power switch to 0 (OFF) 2. Remove power cord from outlet 3. Remove power cord from unit LKG-5661–91I 8–2 Removing the System...

  • Page 105: Support The System And Remove The Screws

    8.4 Support the System and Remove the Screws 1. Check that the support brackets are installed in the rack Do not attempt to remove the system if the support brackets are not installed. 2. Loosen all screws then remove LKG–5677-91I Removing the System 8–3...

  • Page 106: Remove The System

    8.5 Remove the System Warning The maximum weight of the DEC Network Integration Server 600 is 40 kg (88 lb). At least two people are required to lift the system. Each person must be competent and satisfied that they are able to lift their share of the weight.

  • Page 107: Replace The System In Its Packaging

    8.6 Replace the System in its Packaging Warning The maximum weight of the DECNIS 600 is 40 kg (88 lb). At least two people are required to lift the system. Each person must be competent and satisfied that they are able to lift their share of the weight.

  • Page 109: Problem Solving

    Part III Problem Solving Part III contains information that you need for solving DECNIS 600 hardware problems: • Chapter 9 describes how to identify a problem. • Chapter 10 describes how to locate a faulty component in the system. •...

  • Page 111: Identifying The Problem

    Problem solving information for the DECNIS 600 is divided into hardware problems, Network Interface Card problems, software problems, and event messages: • This part of the manual describes how to identify and solve DECNIS 600 hardware problems. • The Problem Solving card for each Network Interface Card shows how to isolate Network Interface Card specific faults and check communication...

  • Page 112: How To Identify The Problem

    If the software is loaded, or was loaded when the problem occurred, check event messages. The DEC Network Integration Server Event Messages text file describes events logged by the DECNIS 600. The event message may indicate a fault with the DECNIS 600, for example, an overtemperature problem.
  • Page 113 Sections 9.2.1 to 9.2.3 to identify the problem and find out what to do next. If there are no LEDs lit on the DECNIS 600, or if you are not sure where the problem lies, power up the system and start at Section 9.2.1.

  • Page 114: Monitor The Power Module

    9.2.1 Monitor the Power Module There are three LEDs on the power module: OVERVOLTAGE LED (Red) OVERCURRENT LED (Yellow) MODULE OK LED (Green) LKG–5649–91I 9–4 Identifying the Problem...

  • Page 115: Power Module Problems

    If the MODULE OK LED is not lit, check Table 9–1 for the symptoms and take the corresponding action. Table 9–1 Power Module Problems Symptom Possible Problem Action DECNIS 600 does not power up. Power is not reaching the Go to No LEDs are lit on system. DECNIS 600. Section 10.2.

  • Page 116: Monitor The Processor Card And Memory Card

    READY LED indicates that the testing has not detected any faults on the card. The system self-test display on the processor card indicates the progress and result of the DECNIS 600 diagnostic testing that is run when the system is powered up.

  • Page 117: Processor Card And Memory Card Problems

    Go to All Network Interface Cards module self-test. Section 10.7. waiting (flashing READY LEDs). System self-test (upper) display DECNIS 600 system fault. Go to shows value 2. Section 10.8. System self-test (upper) display At least one Network Interface Go to shows value 1.

  • Page 118: Monitor Network Interface Card Leds

    (Green) LKG–5659-91I As the DECNIS 600 runs its diagnostic tests and loads the software, the Network Interface Card LEDs flash and flicker. When testing is complete and the processor card shows that the software is loaded and running, the READY LED on each Network Interface Card should be lit constantly.

  • Page 119: Monitor The Software

    9.2.4 Monitor the Software If the DECNIS 600 displays do not indicate a fault with the unit but you have problems communicating with the DECNIS 600 from a host node, refer to Section 10.13 for details of what to do.

  • Page 121: Locating The Faulty Component

    Locating the Faulty Component Use this chapter in the following way: 1. Turn to the section that identifies the problem. (Chapter 9 helps you to identify the problem by listing possible symptoms.) 2. Follow the diagnostic flowcharts on the lefthand pages. Section 10.1 describes how to use the flowcharts.

  • Page 122: How To Use The Flowcharts

    10.1 How to Use the Flowcharts This chapter uses flowcharts to show the sequence of steps you take for locating the faulty component. These flowcharts use three types of boxes: 1. Reference box This box specifies the starting point and continuation point on a flowchart. Previous section or display state Section 10.4...
  • Page 123 2. Action box This box indicates what to do next. Action to take A letter here refers to Set power the notes on the opposite switch to 0 page (OFF) LKG-5522-91I 3. Question box This box prompts you to answer a question, and follow the appropriate path.

  • Page 124: System Does Not Power Up

    10.2 System Does Not Power Up 10.2.1 Check the Circuit Breaker DECNIS 600 does not power up Check circuit breaker switch Does the Monitor the DECNIS 600 DECNIS 600 power up? displays Does the Install a new switch reset to 0...
  • Page 125 Notes A. The power switch on the DECNIS 600 is also a circuit breaker. If the switch is set to 0 (OFF), set it to 1 (ON) to power up the system: Power switch (circuit breaker) LKG-5682-91I B. Refer to Section 9.2 for details of the LEDs and display codes shown on the DECNIS 600.

  • Page 126: Check The Power Outlet And Cable

    Use another power outlet power outlet faulty? Check plug fuse (if fitted) Check power cord Is the Replace power cord power cord faulty? Power up and Install a new monitor power module DECNIS 600 LKG-5525-91I 10–6 Locating the Faulty Component...
  • Page 127 A. Plug in another piece of electrical equipment (for example, a light) at the power outlet. If the outlet is faulty, use another power outlet for the DECNIS 600. If the DECNIS 600 is installed in a rack that provides a power outlet for the system, also check that: •...

  • Page 128: Overtemperature Problem

    System shutdown. No LEDs lit on system Check DECNIS 600 environment Does the Change environment fulfill environment specifications? Power up and monitor DECNIS 600 Does DECNIS 600 shut down again? Overtemperature problem solved Section 10.3.2 LKG-5526-91I 10–8 Locating the Faulty Component...
  • Page 129 The environment for the DECNIS 600 meets the specifications described in Appendix B. • The air vents on the DECNIS 600 are not covered or restricted. B. Refer to Appendix B for DECNIS 600 environmental and electrical information and Chapter 1 for DECNIS 600 site and rack information.

  • Page 130: Check The Fans

    10.3.2 Check the Fans Section 10.3.1 Set power switch to 0 (OFF) Install new fans Power up and monitor DECNIS 600 Does DECNIS 600 Overtemperature shut down problem solved again? Section 10.3.3 LKG-5527-91I 10–10 Locating the Faulty Component...
  • Page 131 • Complete the procedures in Section 11.3 to install new fans. C. Monitor the displays and LEDs on the DECNIS 600 (see Section 9.2) and, if the software is loaded, monitor event messages logged by the system. If there is still an overtemperature problem, the system logs overtemperature warning messages before shutting down.

  • Page 132: Check The Temperature Sensor

    10.3.3 Check the Temperature Sensor Section 10.3.2 Set power switch to 0 (OFF) Install a new temperature sensor Power up and monitor DECNIS 600 Does DECNIS 600 Overtemperature shut down problem solved again? Section 10.3.4 LKG-5528-91I 10–12 Locating the Faulty Component...
  • Page 133 B. The problem may be caused by a faulty temperature sensor. Follow the procedures in Section 11.4 to remove the sensor and install a new one. C. Monitor the displays and LEDs on the DECNIS 600 (see Section 9.2) and, if the software is loaded, monitor event messages logged by the system.

  • Page 134: Check The Power Module

    10.3.4 Check the Power Module Section 10.3.3 Set power switch to 0 (OFF) Install a new power module Power up and monitor DECNIS 600 Does DECNIS 600 Power module shut down problem solved again? Contact Digital Services LKG-5529-91I 10–14 Locating the Faulty Component...
  • Page 135 Section 11.1 to remove the power module and install a new one. C. Monitor the displays and LEDs on the DECNIS 600 (see Section 9.2) and, if the software is loaded, monitor event messages logged by the system. If there is still an overtemperature problem, the system logs overtemperature warning messages before shutting down.

  • Page 136: Power Module Overvoltage

    10.4 Power Module Overvoltage 10.4.1 Check Fan Tray and Power Module Overvoltage LED lit Check fan tray Overvoltage LED lit? Power down DECNIS 600 Install a new power module Power up and monitor DECNIS 600 Overvoltage Overvoltage problem solved LED lit? Section 10.4.2...
  • Page 137 Notes A. Check that the fan tray is installed correctly and that the screws are secure (see Section 11.2.3). B. There may be a problem with the power module. Follow the procedures in Section 11.1 to remove the power module and install a new power module. Locating the Faulty Component 10–17...

  • Page 138: Check Backplane Assembly

    10.4.2 Check Backplane Assembly Section 10.4.1 Power down DECNIS 600 Install a new backplane assembly Power up and monitor DECNIS 600 Overvoltage Overvoltage problem solved LED lit? Contact Digital Services LKG-5531-91I 10–18 Locating the Faulty Component...
  • Page 139 Notes A. Follow the procedures in Section 11.5 to remove the backplane assembly and install a new backplane assembly. Locating the Faulty Component 10–19...

  • Page 140: Power Module Overcurrent

    10.5 Power Module Overcurrent 10.5.1 Check DECNIS 600 Unit Overcurrent LED lit Power down DECNIS 600 Remove cards Power up DECNIS 600 Power down Overcurrent DECNIS 600 LED lit? Section 10.5.6 Power down DECNIS 600 Section 10.5.2 LKG-5532-91I 10–20 Locating the Faulty Component...
  • Page 141 Notes A. Complete the following: 1. Follow the procedures in Chapter 6 to remove the processor card and memory card. 2. Follow the procedures in Chapter 7 to remove the Network Interface Cards. If your system includes a Network Interface Card that is connected to a distribution panel, you do not need to remove the panel from the rack.

  • Page 142: Check The Processor Card

    10.5.2 Check the Processor Card Section 10.5.1 Install processor card into unit Power up DECNIS 600 Check slot Contact Overcurrent visible and connectors Digital Services LED lit? damage? Power down Install new DECNIS 600 processor card Section 10.5.3 Overcurrent Problem solved LED lit? Section 10.5.7...
  • Page 143 If the slot does not appear to be damaged, go to the next step on the flowchart. C. Follow the procedures in Chapter 6 to install a new processor card. Then power up the DECNIS 600 and monitor the displays. Locating the Faulty Component 10–23...

  • Page 144: Check The Memory Card

    10.5.3 Check the Memory Card Section 10.5.2 Install memory card into unit Power up DECNIS 600 Check slot Contact Overcurrent visible and connectors Digital Services LED lit? damage? Power down Install new DECNIS 600 memory card Section 10.5.4 Overcurrent Problem solved LED lit? Section 10.5.7...
  • Page 145 If the slot does not appear to be damaged, go to the next step on the flowchart. C. Follow the procedures in Chapter 6 to install a new memory card. Then power up the DECNIS 600 and monitor the displays. Locating the Faulty Component 10–25...

  • Page 146: Check The Network Interface Cards

    10.5.4 Check the Network Interface Cards Section 10.5.3 Power down Install a NIC DECNIS 600 Power up DECNIS 600 Overcurrent NICs installed LED lit? in unit? Check slot and connectors Contact visible Digital Services damage? Monitor DECNIS 600 Section 10.5.5...
  • Page 147 B. There may be a problem with the slot containing the card you installed last: 1. Power down the system. 2. Remove the Network Interface Card from the DECNIS 600 unit. 3. Look for damage to the slot. If it appears to be damaged, report the problem to Digital Services.

  • Page 148: Replace The Network Interface Card

    10.5.5 Replace the Network Interface Card Section 10.5.4 Power down DECNIS 600 Install a new NIC Power up Install the next DECNIS 600 NIC into unit Power down Overcurrent cards installed DECNIS 600 LED lit? in unit? Section 10.5.7 Problem...
  • Page 149 Notes A. The card that you last installed in the DECNIS 600 unit may be faulty. Follow the procedures in Chapter 5 to install a new Network Interface Card in the same slot. B. Install one of the Network Interface Cards back into its slot. Follow the procedures in Chapter 3.

  • Page 150: Check Power Module

    10.5.6 Check Power Module Section 10.5.1 Install a new power module Power up DECNIS 600 Overcurrent Problem solved LED lit? Power down DECNIS 600 Section 10.5.7 LKG-5537-91I 10–30 Locating the Faulty Component...
  • Page 151 Notes A. Power down the DECNIS 600 and follow the procedures in Section 11.1 to remove the power module and replace it with a new power module. B. Install the removed cards back into the DECNIS 600 unit: 1. Power down the DECNIS 600.

  • Page 152: Check The Backplane Assembly

    10.5.7 Check the Backplane Assembly Section 10.5.2, 10.5.3, 10.5.5, or 10.5.6 Install a new backplane assembly Power up DECNIS 600 Overcurrent Problem solved LED lit? Power down DECNIS 600 Contact Digital Services LKG-5538-91I 10–32 Locating the Faulty Component...
  • Page 153 B. Install any removed cards back into the system: 1. Power down the DECNIS 600. 2. Follow the procedures in Chapter 6 to install the processor card and the memory card.

  • Page 154: Processor Card Fault

    10.6 Processor Card Fault 10.6.1 Check Processor Card Processor card fails module self-test Power down DECNIS 600 Install a new processor card Power up and monitor DECNIS 600 Does Processor the processor card problem card fail module solved self-test? Section 10.6.2 LKG-5539-91I 10–34 Locating the Faulty Component...
  • Page 155 A. Follow the procedures in Chapter 6 to remove the processor card and install a new processor card. B. Monitor the system displays on the processor card. Section 9.2 describes the displays and codes shown when the DECNIS 600 is powered up. Locating the Faulty Component 10–35...

  • Page 156: Check Memory Card

    10.6.2 Check Memory Card Section 10.6.1 Power down DECNIS 600 Install a new memory card Power up and monitor DECNIS 600 Does the processor Memory card card fail module problem solved self-test? Section 10.6.3 LKG-5540-91I 10–36 Locating the Faulty Component...
  • Page 157 A. Follow the procedures in Chapter 6 to remove the memory card and install a new memory card. B. Monitor the system displays on the processor card. Section 9.2 describes the displays and codes shown when the DECNIS 600 is powered up. Locating the Faulty Component 10–37...

  • Page 158: Remove Network Interface Cards

    10.6.3 Remove Network Interface Cards Section 10.6.2 Power down DECNIS 600 Remove all NICs Power up and monitor DECNIS 600 Does the processor Section 10.6.6 card fail module self-test? Section 10.6.4 LKG-5541-91I 10–38 Locating the Faulty Component...
  • Page 159 Notes A. Follow the procedures in Chapter 7 to remove the Network Interface Cards. Note that if your system includes a Network Interface Card that is connected to a distribution panel, you do not need to remove the panel from the rack.

  • Page 160: Check Network Interface Cards

    10.6.4 Check Network Interface Cards Section 10.6.3 Install a NIC Power down into unit DECNIS 600 Power up and monitor DECNIS 600 Does the processor NICs in card fail module unit? self-test? Power down Monitor DECNIS 600 DECNIS 600 Section 10.6.5 LKG-5542-91I 10–40 Locating the Faulty Component...
  • Page 161 Chapter 3. Make sure that the card is enabled. B. Refer to Section 9.2 for details of the LEDs and display codes shown on the DECNIS 600. If the problem occurs again, it could be an intermittent fault. Contact Digital Services.

  • Page 162: Replace Network Interface Card

    10.6.5 Replace Network Interface Card Section 10.6.4 Install a new Power up and monitor DECNIS 600 Does Problem the processor card fail module solved self-test? Power down DECNIS 600 Contact Digital Services LKG-5543-91I 10–42 Locating the Faulty Component...
  • Page 163 Notes A. There may be a problem with the Network Interface Card you last installed. Follow the procedures in Chapter 7 to remove the card and Chapter 3 to install a new Network Interface Card. Locating the Faulty Component 10–43...

  • Page 164: Check Backplane Assembly

    10.6.6 Check Backplane Assembly Section 10.6.3 Power down DECNIS 600 Install a new backplane assembly Power up and monitor DECNIS 600 Does Replace the processor card fail module all NICs self-test? Contact Digital Services LKG-5544-91I 10–44 Locating the Faulty Component...
  • Page 165 B. Install the removed Network Interface Cards back into the unit. Follow the procedures in Chapter 5. Monitor the displays on the DECNIS 600. Section 9.2 describes the DECNIS 600 LEDs and the display codes shown on the unit. If the problem occurs again, contact Digital Services.

  • Page 166: Memory Card Fault

    10.7 Memory Card Fault 10.7.1 Check Memory Card FAULT LED lit on memory card Power down DECNIS 600 Install a new memory card Power up and monitor DECNIS 600 Does Memory the memory card problem card fail module solved self-test? Section 10.7.2...
  • Page 167 Notes A. Follow the procedures in Chapter 6 to remove the memory card and install a new memory card. B. Monitor the LEDs on the memory card (see Section 9.2). Locating the Faulty Component 10–47...

  • Page 168: Check Processor Card

    10.7.2 Check Processor Card Section 10.7.1 Power down DECNIS 600 Install a new processor card Power up and monitor DECNIS 600 Does the memory Processor card problem solved card fail module self-test? Section 10.7.3 LKG–5563–91I 10–48 Locating the Faulty Component...
  • Page 169 Notes A. Follow the procedures in Chapter 6 to remove the processor card and install a new processor card. B. Monitor the LEDs on the memory card (see Section 9.2). Locating the Faulty Component 10–49...

  • Page 170: Remove Network Interface Cards

    10.7.3 Remove Network Interface Cards Section 10.7.2 Power down DECNIS 600 Remove all NICs Power up and monitor DECNIS 600 Does the memory Section 10.7.6 card fail module self-test? Section 10.7.4 LKG–5564–91I 10–50 Locating the Faulty Component...
  • Page 171 Notes A. Follow the procedures in Chapter 7 to remove the Network Interface Cards. If your system includes a Network Interface Card that is connected to a distribution panel, you do not need to remove the panel from the rack. Locating the Faulty Component 10–51...

  • Page 172: Check Network Interface Cards

    10.7.4 Check Network Interface Cards Section 10.7.3 Install a NIC Power down into the unit DECNIS 600 Power up DECNIS 600 Does the memory NICs in card fail module unit? self-test? Power down Monitor DECNIS 600 DECNIS 600 Section 10.7.5 LKG–5565–91I...
  • Page 173 Chapter 3. Make sure that the card is enabled. B. Refer to Section 9.2 for details of the LEDs and display codes shown on the DECNIS 600. If the problem occurs again, it could be an intermittent fault. Contact Digital Services.

  • Page 174: Replace Network Interface Card

    10.7.5 Replace Network Interface Card Section 10.7.4 Install a new NIC Power up and monitor DECNIS 600 Does the memory Problem card fail module solved self-test? Power down DECNIS 600 Contact Digital Services LKG–5566–91I 10–54 Locating the Faulty Component...
  • Page 175 Notes A. There may be a problem with the Network Interface Card you last installed. Follow the procedures in Chapter 7 to remove the Network Interface Card and Chapter 3 to install a new Network Interface Card. Locating the Faulty Component 10–55...

  • Page 176: Check Backplane Assembly

    10.7.6 Check Backplane Assembly Section 10.7.3 Power down DECNIS 600 Install a new backplane assembly Power up and monitor DECNIS 600 Does the memory Replace NICs card fail module self-test? Contact Digital Services LKG–5567–91I 10–56 Locating the Faulty Component...
  • Page 177 B. Install the removed Network Interface Cards back into the unit. Follow the procedures in Chapter 5. Monitor the displays on the DECNIS 600. Section 9.2 describes the DECNIS 600 LEDs and the display codes shown on the unit. If the problem occurs again, contact Digital Services.

  • Page 178: System Fault

    10.8 System Fault 10.8.1 Check System Operation Display System self-test display shows value 2 Check system operation display Power down and power up DECNIS 600 System Check system self-test display operation shows display value 2? Is the same slot number...
  • Page 179 Note the number, and then go to the next step on the flowchart. B. Power down the DECNIS 600, power it up again, and then monitor the processor card displays. C. Monitor the displays on the DECNIS 600 (see Section 9.2). If the problem occurs again, it could indicate an intermittent fault on the DECNIS 600.

  • Page 180: Check Network Interface Card

    10.8.2 Check Network Interface Card Section 10.8.1 Power down unit and remove NIC Power up DECNIS 600 System Power down unit. self-test display Install card in another slot shows 2? Power up unit and check system displays Displayed value matches...
  • Page 181 Notes A. Follow the procedures in Chapter 7 to remove the Network Interface Card from the system, and place it on the antistatic mat. B. There may be a problem with the Network Interface Card. To isolate the fault, install the Network Interface Card in another slot (see Chapter 3). C.

  • Page 182: Check Memory Card

    10.8.3 Check Memory Card Section 10.8.1 or Section 10.8.2 Power down DECNIS 600 Install a new memory card Power up and monitor DECNIS 600 System Problem self-test display solved shows 2? Section 10.8.4 LKG-5547-91I 10–62 Locating the Faulty Component...
  • Page 183 Notes A. Follow the procedures in Chapter 6 to remove the memory card and install a new memory card. B. Monitor the system displays on the processor card. If the system self-test (upper) display shows the value 2, there is still a system fault. Locating the Faulty Component 10–63...

  • Page 184: Check Processor Card

    10.8.4 Check Processor Card Section 10.8.3 Power down DECNIS 600 Install a new processor card Power up and monitor DECNIS 600 System Problem self-test display solved shows 2? Section 10.8.5 LKG–5548–91I 10–64 Locating the Faulty Component...
  • Page 185 Notes A. Follow the procedures in Chapter 6 to remove the processor card and install a new processor card. B. Monitor the system displays on the processor card. If the system self-test (upper) display shows the value 2, there is still a system fault. Locating the Faulty Component 10–65...

  • Page 186: Check Backplane Assembly

    10.8.5 Check Backplane Assembly Section 10.8.4 Power down DECNIS 600 Install a new backplane assembly Power up and monitor DECNIS 600 System Problem self-test display solved shows 2? Contact Digital Services LKG–5549–91I 10–66 Locating the Faulty Component...
  • Page 187 Notes A. There may be a problem on the backplane assembly, for example, bent pins on the connectors. Follow the procedures in Section 11.5 to remove the backplane assembly and install a new one. B. Monitor the system displays on the processor card. If the system self-test (upper) display shows the value 2, there is still a system fault.

  • Page 188: Network Interface Card Fault

    10.9 Network Interface Card Fault 10.9.1 Check Cables and Ports NIC in FAULT state or ATTENTION state Check NIC communications cables and ports Replace faulty faulty cables or component ports? READY LED on NIC lit? Install a new NIC READY NIC problem LED on NIC solved...
  • Page 189 Notes A. Follow the procedures on the Problem Solving card for the Network Interface Card. B. The Cabling Instructions and Specifications card for the Network Interface Card shows how to install the communications cables and distribution panel (if used) for the Network Interface Card. C.

  • Page 190: Check Processor Card

    10.9.2 Check Processor Card Section 10.9.1 Power down DECNIS 600 Install a new processor card Power up and monitor DECNIS 600 Problem READY LED solved on NIC lit? Section 10.9.3 LKG–5551–91I 10–70 Locating the Faulty Component...
  • Page 191 Notes A. Follow the procedures in Chapter 6 to remove the processor card and install a new processor card. B. Section 9.2 describes the DECNIS 600 LEDs and the display codes shown on the unit. Locating the Faulty Component 10–71...

  • Page 192: Check Memory Card

    10.9.3 Check Memory Card Section 10.9.2 Power down DECNIS 600 Install a new memory card Power up and monitor DECNIS 600 Problem READY LED solved on NIC lit? Contact Digital Services LKG–5552–91I 10–72 Locating the Faulty Component...
  • Page 193 Notes A. Follow the procedures in Chapter 6 to remove the memory card and install a new memory card. B. Section 9.2 describes the DECNIS 600 LEDs and the display codes shown on the unit. Locating the Faulty Component 10–73...

  • Page 194: No Leds Lit On Network Interface Card

    No LEDs lit on NIC Check NIC installation Remove NIC and install it in another slot LEDs lit on NIC? Install a new NIC Monitor LEDs lit on DECNIS 600 NIC? displays Section 10.10.2 LKG–5553–91I 10–74 Locating the Faulty Component...
  • Page 195 • The Network Interface Card is installed correctly (see Chapter 3). • The DECNIS 600 is powered up (see Chapter 4). B. There may be a problem with the Network Interface Card or with its slot. To isolate the problem: 1.

  • Page 196: Check Processor Card

    10.10.2 Check Processor Card Section 10.10.1 Power down DECNIS 600 Install a new processor card Power up and monitor DECNIS 600 Monitor LEDs lit on DECNIS 600 NIC? displays Section 10.10.3 LKG–5554–91I 10–76 Locating the Faulty Component...
  • Page 197 Notes A. Follow the procedures in Chapter 6 to remove the processor card and install a new processor card. B. Section 9.2 describes the DECNIS 600 LEDs and the display codes shown on the unit. Locating the Faulty Component 10–77...

  • Page 198: Check Memory Card

    10.10.3 Check Memory Card Section 10.10.2 Power down DECNIS 600 Install a new memory card Power up and monitor DECNIS 600 Monitor LEDs lit on DECNIS 600 NIC? displays Contact Digital Services LKG–5555–91I 10–78 Locating the Faulty Component...
  • Page 199 Notes A. Follow the procedures in Chapter 6 to remove the memory card and install a new memory card. B. Section 9.2 describes the DECNIS 600 LEDs and the display codes shown on the unit. Locating the Faulty Component 10–79...

  • Page 200: Check Software Configuration

    10.11 Software Does Not Load 10.11.1 Check Software Configuration DECNIS 600 does not load Reset DECNIS 600 and monitor displays Does the software load? Perform software problem solving procedures Does Problem the software solved load? Section 10.11.2 LKG–5556–91I 10–80 Locating the Faulty Component...
  • Page 201 5 seconds. 4. Release the dump button. 5. Refer to Section 9.2 to monitor the DECNIS 600 displays. B. The DEC Network Integration Server Problem Solving manual includes procedures for this problem. Complete the procedures and, if the problem persists, continue at the next step in the flowchart opposite.

  • Page 202: Check Network Interface Cards And Cables

    10.11.2 Check Network Interface Cards and Cables Section 10.11.1 Check NIC, communications cables, and ports Any faulty Replace faulty component? component Does the software load? Contact Problem Digital Services solved LKG–5557–91I 10–82 Locating the Faulty Component...
  • Page 203 Refer to the DEC Network Integration Server 600 Configuration Card to identify the line over which the DECNIS 600 is loaded. Then follow the procedures on the Problem Solving card for the Network Interface Card associated with that line.

  • Page 204: No Circuits Available For Loading

    10.12 No Circuits Available for Loading 10.12.1 Monitor Network Interface Card LEDs System operation display shows value 0 Check NIC LEDs FAULT LEDs? Reset DECNIS 600 Does Problem the software solved load? Section 10.12.2 LKG–5558–91I 10–84 Locating the Faulty Component...
  • Page 205 Notes A. There could be a problem on the Network Interface Card used for loading the DECNIS 600. Check the LEDs on each Network Interface Card (see Section 9.2.3). B. Complete the following: 1. Set the power switch to 0 (OFF).

  • Page 206: Check Network Interface Cards And Cables

    10.12.2 Check Network Interface Cards and Cables Section 10.12.1 Check NIC, communications cables, and ports Any faulty Replace faulty component? component Does the software load? Contact Problem Digital Services solved LKG–5559–91I 10–86 Locating the Faulty Component...
  • Page 207 Refer to the DEC Network Integration Server 600 Configuration Card to identify the line over which the DECNIS 600 is loaded. Then follow the procedures on the Problem Solving card for the Network Interface Card associated with that line.

  • Page 208: Software Loads But No Communication With The Host System

    Software loads – no communication Perform software problem solving procedures Check communications cables and ports Replace faulty faulty cables or component ports? Issue NCL command from host node the command successful? DECNIS 600 reachable Section 10.13.2 LKG–5560–91I 10–88 Locating the Faulty Component...
  • Page 209 D. Enter the following NCL command at the host node: NCL> SHOW NODE server ALL ATTRIBUTES where server is the name for the DECNIS 600. If the attributes for the DECNIS 600 are displayed, the command is successful. Locating the Faulty Component 10–89...

  • Page 210: Check Network Interface Card

    10.13.2 Check Network Interface Card Section 10.13.1 Install a new NIC Issue NCL command DECNIS 600 the command reachable successful? Contact Digital Services LKG–5561–91I 10–90 Locating the Faulty Component...
  • Page 211 B. Enter the following NCL command at the host node: NCL> SHOW NODE server ALL ATTRIBUTES where server is the name for the DECNIS 600. If the attributes for the DECNIS 600 are displayed, the command is successful. Locating the Faulty Component 10–91...

  • Page 213: Removing And Replacing Faulty Components

    Removing and Replacing Faulty Components This chapter describes how to remove and replace the following faulty components: • Power module • Fan tray • Fans • Temperature sensor • Backplane assembly Removing and Replacing Faulty Components 11–1...
  • Page 214 Atención Desconectar el DECNIS 600 antes de realizar estos procedimientos. Atenção Desligar o DECNIS 600 antes de efectuar estes procedimentos. Voorzichtig Schakel de DECNIS 600 uit voordat u deze procedures probeert uit te voeren. 11–2 Removing and Replacing Faulty Components...
  • Page 215 Sluk for DECNIS 600 før disse operationer påbegyndes. HUOM: Sammuta virta DECNIS 600:sta ennen kuin ryhdyt näihin toimenpiteisiin. Advarsel Slå av strømtilførselen til DECNIS 600 før du utfører disse oppgavene. Varning Slå av strömmen på DECNIS 600 innan dessa procedurer utförs. Removing and Replacing Faulty Components 11–3...

  • Page 216: Power Module

    11.1 Power Module Complete the procedures in Sections 11.1.1 to 11.1.4 to remove and replace the power module. 11–4 Removing and Replacing Faulty Components...

  • Page 217: Power Down The System

    11.1.1 Power Down the System 1. Set power switch to 0 (OFF) 2. Remove power cord from outlet 3. Remove power cord from unit LKG-5661–91I Removing and Replacing Faulty Components 11–5...

  • Page 218: Attach The Static Protection Equipment

    11.1.2 Attach the Static Protection Equipment 2. Attach clip to DECNIS 600 (unpainted section) 4. Attach clip to DECNIS 600 (unpainted section) 1. Place mat on work surface 3. Put on wrist strap LKG–5643–91I 11–6 Removing and Replacing Faulty Components...

  • Page 219: Remove The Protective Cover

    11.1.3 Remove the Protective Cover 1. Loosen screws 2. Remove cover LKG–5662-91I Removing and Replacing Faulty Components 11–7...

  • Page 220: Remove The Power Module

    11.1.4 Remove the Power Module 1. Loosen screw 2. Remove power module from unit NOTE: The power module weighs 7 kg (15.4 lb) LKG–5685-91I 11–8 Removing and Replacing Faulty Components...

  • Page 221: Install A New Power Module

    11.1.5 Install a New Power Module 1. Slide the power module into the unit NOTE: The power module weighs 7 kg (15.4 lb) 2. Tighten screw LKG–5686-91I Removing and Replacing Faulty Components 11–9...

  • Page 222: Replace The Protective Cover

    Max. torque = 4.95 cm kg (4.3 in lb) LKG–5667-91I 11.1.7 Final Checks Before powering up the DECNIS 600 make sure that: • The protective cover for the power module is installed. • All cards are seated correctly and connected to the backplane assembly.

  • Page 223: Fan Tray

    11.2 Fan Tray Complete the procedures in Sections 11.2.1 to 11.2.4 to remove and replace the fan tray. Removing and Replacing Faulty Components 11–11...

  • Page 224: Power Down The System

    11.2.1 Power Down the System 1. Set power switch to 0 (OFF) 2. Remove power cord from outlet 3. Remove power cord from unit LKG-5661–91I 11–12 Removing and Replacing Faulty Components...

  • Page 225: Remove The Fan Tray

    11.2.2 Remove the Fan Tray Caution—Rotating Fans After powering down the DECNIS 600, wait at least 30 seconds before removing the fan tray. Attention—Ventilateurs Après avoir coupé l’alimentation du DECNIS 600, veuillez attendre au moins 30 secondes avant de retirer le plateau des ventilateurs.
  • Page 226 Vent minst 30 sekunder etter at strømmen er skrudd av, før du fjerner viftedekslet. Varning—roterande fläkt Efter det att strömmen slagits av på DECNIS 600, vänta minst 30 sekunder med att ta bort fläktbehållaren. 11–14 Removing and Replacing Faulty Components...
  • Page 227 1. Loosen screws 2. Remove fan tray LKG–5688–91I Removing and Replacing Faulty Components 11–15...

  • Page 228: Install The New Fan Tray

    3. Secure screws LKG–5689–91I 11.2.4 Final Checks Before powering up the DECNIS 600 make sure that: • The fan tray screws are secure. • The protective cover for the power module is installed. 11–16 Removing and Replacing Faulty Components...

  • Page 229: Fans

    11.3 Fans Complete the procedures in Sections 11.3.1 to 11.3.6 to remove and replace the fans. Removing and Replacing Faulty Components 11–17...

  • Page 230: Power Down The System

    11.3.1 Power Down the System 1. Set power switch to 0 (OFF) 2. Remove power cord from outlet 3. Remove power cord from unit LKG-5661–91I 11–18 Removing and Replacing Faulty Components...

  • Page 231: Remove The Fan Tray

    11.3.2 Remove the Fan Tray Caution—Rotating Fans After powering down the DECNIS 600, wait at least 30 seconds before removing the fan tray. Removing and Replacing Faulty Components 11–19...
  • Page 232 1. Loosen screws 2. Remove fan tray LKG–5688–91I 11–20 Removing and Replacing Faulty Components...

  • Page 233: Disconnect The Fans

    11.3.3 Disconnect the Fans 1. Disconnect the fan connectors Push down..then pull apart 2. Unscrew and remove the retaining plate LKG–5690-91I Removing and Replacing Faulty Components 11–21...

  • Page 234: Replace The Fans

    11.3.4 Replace the Fans 1. Remove both fans 2. Fit the new fans 3. Reconnect the beneath the connectors. retaining clips The left fan must connect to the left (L) connector and the right fan must connect to the (R) connector 4.

  • Page 235: Install The Fan Tray

    11.3.5 Install the Fan Tray 1. Slide fan tray into unit 2. Secure screws LKG–5691–91I Removing and Replacing Faulty Components 11–23...

  • Page 236: Final Checks

    11.3.6 Final Checks Before powering up the DECNIS 600 make sure that: • The fan tray screws are secure. • The protective cover for the power module is installed. 11.4 Temperature Sensor Complete the procedures in Sections 11.4.1 to 11.4.9 to remove and replace the temperature sensor in the DECNIS 600 unit.

  • Page 237: Power Down The System

    11.4.1 Power Down the System 1. Set power switch to 0 (OFF) 2. Remove power cord from outlet 3. Remove power cord from unit LKG-5661–91I Removing and Replacing Faulty Components 11–25...

  • Page 238: Attach The Static Protection Equipment

    11.4.2 Attach the Static Protection Equipment 2. Attach clip to DECNIS 600 (unpainted section) 4. Attach clip to DECNIS 600 (unpainted section) 1. Place mat on work surface 3. Put on wrist strap LKG–5643–91I 11–26 Removing and Replacing Faulty Components...

  • Page 239: Remove Network Interface Cards

    11.4.3 Remove Network Interface Cards Follow the procedures in Section 7.6 to remove the Network Interface Card in slots 6 to 9. Place each card in its antistatic packaging. 11.4.4 Disconnect the Temperature Sensor Temperature sensor Push down..and pull apart LKG-5692-91I Removing and Replacing Faulty Components 11–27...

  • Page 240: Remove The Temperature Sensor

    11.4.5 Remove the Temperature Sensor 1. Cut the tie wraps taking care not to cut wires 2. Remove the temperature sensor LKG-5676-91I 11–28 Removing and Replacing Faulty Components...

  • Page 241: Install The New Temperature Sensor

    11.4.6 Install the New Temperature Sensor 1. Insert the temperature sensor 2. Put new tie wraps on the temperature sensor LKG-5693-91I Removing and Replacing Faulty Components 11–29...

  • Page 242: Connect The New Temperature Sensor

    11.4.7 Connect the New Temperature Sensor Temperature sensor Push down..and push together LKG-5694-91I 11.4.8 Replace the Network Interface Cards Follow the procedures in Chapter 3 to install the Network Interface Cards in slots 6 to 9. 11–30 Removing and Replacing Faulty Components...

  • Page 243: Final Checks

    11.4.9 Final Checks Before powering up the system, make sure that: • All cards are seated correctly and connected to the backplane assembly. • All communications cables are installed correctly. Refer to the Cabling Instructions and Specifications card for details. 11.5 Backplane Complete the procedures in Sections 11.5.1 to 11.5.16 to remove and replace the backplane.

  • Page 244: Power Down The System

    11.5.1 Power Down the System 1. Set power switch to 0 (OFF) 2. Remove power cord from outlet 3. Remove power cord from unit LKG-5661–91I 11–32 Removing and Replacing Faulty Components...

  • Page 245: Attach The Static Protection Equipment

    11.5.2 Attach the Static Protection Equipment 2. Attach clip to DECNIS 600 (unpainted section) 4. Attach clip to DECNIS 600 (unpainted section) 1. Place mat on work surface 3. Put on wrist strap LKG–5643–91I Removing and Replacing Faulty Components 11–33...

  • Page 246: Remove The Protective Cover

    11.5.3 Remove the Protective Cover 1. Loosen screws 2. Remove cover LKG–5662-91I 11–34 Removing and Replacing Faulty Components...

  • Page 247: Remove The Power Module

    11.5.4 Remove the Power Module 1. Loosen screw 2. Remove power module from unit NOTE: The power module weighs 7 kg (15.4 lb) LKG–5685-91I Removing and Replacing Faulty Components 11–35...

  • Page 248: Remove The Cards

    11.5.5 Remove the Cards Using static protection equipment, remove all cards: 1. Follow the procedures in Chapter 6 to remove the processor card and the memory card. 2. Follow the procedures in Chapter 7 to remove the Network Interface Cards. 11–36 Removing and Replacing Faulty Components...

  • Page 249: Remove The Back Panel

    11.5.6 Remove the Back Panel 1. Remove all back panel screws 2. Remove back panel LKG–5695–91I Removing and Replacing Faulty Components 11–37...

  • Page 250: Disconnect The Temperature Sensor

    11.5.7 Disconnect the Temperature Sensor Temperature sensor Push down..and pull apart LKG-5650-91I 11–38 Removing and Replacing Faulty Components...

  • Page 251: Remove The Backplane Assembly

    11.5.8 Remove the Backplane Assembly 1. Loosen captive screws and remove fan connector 2. Support backplane and remove screws 3. Hold bar firmly and pull the backplane assembly STRAIGHT LKG–5696–91I Removing and Replacing Faulty Components 11–39...

  • Page 252: Transfer The Fan Connector Plate

    11.5.9 Transfer the Fan Connector Plate Metal plate 2. Detach the metal plate and keep it for the new back- connector 1. Remove the plane assembly screws that hold the fan connector to the metal plate Metal plate Remove all packaging from the new backplane assembly and attach the metal plate to its fan connector...

  • Page 253: Install The Backplane Assembly

    11.5.10 Install the Backplane Assembly 1. Place the connector for the temperature sensor inside the unit 2. Fit the new backplane assembly 3. Insert the fan connector on the unit. Ensure that and secure the screws the 4 dowels are in line Do not overtighten with the dowel holes Max.

  • Page 254: Connect The Temperature Sensor

    11.5.11 Connect the Temperature Sensor 1. Connect the temperature sensor: Push down..then push together LKG-5680-91I 11–42 Removing and Replacing Faulty Components...

  • Page 255: Install The Cards

    11.5.12 Install the Cards Install the processor card, memory card, and Network Interface Cards: 1. Follow the procedures in Chapter 6 to install the processor card and memory card. 2. Follow the procedures in Chapter 3 to install the Network Interface Cards. Removing and Replacing Faulty Components 11–43...

  • Page 256: Install The Power Module

    11.5.13 Install the Power Module 1. Slide the power module into the unit NOTE: The power module weighs 7 kg (15.4 lb) 2. Tighten screw LKG–5686-91I 11–44 Removing and Replacing Faulty Components...

  • Page 257: Replace The Protective Cover

    11.5.14 Replace the Protective Cover 1. Replace cover 2. Secure screws Do not overtighten Max. torque = 4.95 cm kg (4.3 in lb) LKG–5667-91I Removing and Replacing Faulty Components 11–45...

  • Page 258: Replace The Back Panel

    11.5.15 Replace the Back Panel 1. Replace back panel 2. Secure screws Do not overtighten Max. torque = 9.10 cm kg (7.9 in lb) LKG–5699–91I 11–46 Removing and Replacing Faulty Components...

  • Page 259: Final Checks

    11.5.16 Final Checks Before powering up the system make sure that: • All communications cables are installed correctly. Refer to the Cabling Instructions and Specifications card for each Network Interface Card. • The protective cover for the power module is installed. •...

  • Page 261: Reference Information

    Part IV Reference Information Part IV contains DECNIS 600 reference information: • Appendix A describes the displays and codes shown on the DECNIS 600. • Appendix B specifies the electrical, environmental, and physical requirements of the DECNIS 600. • Appendix C describes DECNIS 600 specifications for installations in the United Kingdom.

  • Page 263: Power Module Leds

    Display Codes This appendix describes the DECNIS 600 LEDs and display codes: • LEDs on the power module • System displays on the processor card • LEDs on the Network Interface Cards, processor card, and memory card A.1 Power Module LEDs There are three LEDs on the power module.

  • Page 264: A.2 System Displays

    System operation display This display indicates the operating state of the DECNIS 600. Figure A–1 and Figure A–2 show the DECNIS 600 codes displayed on the system self-test display and the system operation display. If the displays indicate a problem, refer to Chapter 9.

  • Page 265: System Self-Test Display Codes

    There is a hardware fault on the system. The lower display shows the number of the slot that could be causing the problem. A memory card has not been installed in the system. The DECNIS 600 configuration must contain a memory card. LKG–5700–91I Display Codes A–3...

  • Page 266: System Operation Display Codes

    The upper display shows a system self-test display code. The value 2 in the lower display indicates that the DECNIS 600 has located a load host and is loading the software. This code is displayed while the load is taking place.
  • Page 267 The upper display shows a system self-test display code. The value 5 in the lower display indicates that the DECNIS 600 is requesting a dump to a specific dump host. A request is always made to the host that last loaded the software before it is broadcast on all circuits.

  • Page 268: A.3 Module Leds

    A.3 Module LEDs Figure A–3 shows the LED states that can be displayed on the cards. Note that the processor card and memory card LEDs do not have a HOTSWAP LED. If the card LEDs indicate a problem, follow the procedures in Chapter 9. A–6 Display Codes...

  • Page 269: Module Led States

    The module self-test has failed. Possible causes: FAULT – Fault on card – Cabling problem – Fault on DECNIS 600 unit The NIC is running, but not all ports on the card are usable. Possible causes: ATTENTION – Fault on NIC –...

  • Page 271: Electrical Information

    Electrical, Environmental, and Physical Information This appendix specifies the electrical, environmental, and physical specifications for the DECNIS 600. B.1 Electrical Information Table B–1 shows the electrical requirements for the DECNIS 600. Table B–1 Electrical Specifications Specification 120 V Range 240 V Range Nominal voltage 100–120 Vrms...

  • Page 272: Environmental Information

    1. Reduce the maximum temperature specification by 1.8°C for each 1000 m (1°F for each 1000 ft) above sea level. 2. If you store the DECNIS 600 for longer than 60 days, it should be in a place that meets the DECNIS 600 operating specifications. If you store the DECNIS 600 for less than 60 days, it should be in a place that is between 40 °C (...
  • Page 273 Acoustics Preliminary declared values for DECNIS 600 acoustics in accordance with ISO 9296 and ISO 7779 are: (bystander positions) Idle/Operating 5.8 bels 43 dBA Current values for specific configurations are available from Digital representatives. Schallemissionswerte Vorläufige Werteangaben nach ISO 9296 und ISO 7779/DIN45635-19:...

  • Page 274: Physical Information

    B.3 Physical Information Table B–3 shows the weight of DECNIS 600 components. Figures B–1 and B–2 show the dimensions of the DECNIS 600. Table B–3 DECNIS 600 Weight Specifications Component Weight DECNIS 600 unit 40 kg (88 lb) maximum including Network Interface Cards †...

  • Page 275: Decnis 600 Physical Dimensions

    Figure B–1 DECNIS 600 Physical Dimensions LKG-5704-91I Electrical, Environmental, and Physical Information B–5...

  • Page 276: Decnis 600 Frame Measurements

    Figure B–2 DECNIS 600 Frame Measurements Metric markings Imperial markings LKG-5705-91I B–6 Electrical, Environmental, and Physical Information...

  • Page 277: Safety Warning For Uk Installations Only

    United Kingdom Specifications This appendix is for use with DECNIS 600 installations in the United Kingdom (UK). It includes safety information for UK installations. C.1 Safety Warning for UK Installations Only There is a safety label on each Network Interface Card that has ports connecting the DECNIS 600 to a Wide Area Network (WAN).

  • Page 278: Direct Connection To A Digital Circuit (Ptt

    (PTT) If any other apparatus, including cable or wiring, is to be connected between the DECNIS 600 and the point of connection to any particular digital circuit, then all the other apparatus must conform as follows: 1. The overall transmission characteristics of all the other apparatus shall...

  • Page 279: Power Module Information For Babt Conformance

    Network Interface Cards that connect to a Wide Area Network (WAN). The creepage and clearance distances of x mm and y mm must be maintained between the Network Interface Card and the DECNIS 600 enclosure or any other component. United Kingdom Specifications C–3...

  • Page 280: Network Interface Card Clearance And Creepage Specifications

    6.4 (10.0)‡ †Voltage used or generated by other parts of the DECNIS 600 system. ‡Creepage distance where the DECNIS 600 is subject to conductive pollution or dry nonconductive pollution which could become conductive due to condensation. These distances can be checked by measuring between the adjacent parts as shown in Figure C–1.

  • Page 281: Network Interface Card Clearance And Creepage Distances

    Figure C–1 Network Interface Card Clearance and Creepage Distances y (creepage) components (clearance) LKG–5706–91I United Kingdom Specifications C–5...
  • Page 283 Dumping the System To dump the contents of the system to a load host, press the dump button on the processor card: Processor card Dump button LKG–5684-91I Dumping the System D–1...
  • Page 285 Index Acoustics, B–3 DECnet/OSI, xi Altitude, B–2 DEC Network Integration Server 600 Antistatic kit, 3–2, 5–3 See DECNIS 600 attaching, 3–4, 5–4 DECNIS 600 Atmospheric pressure, B–2 acoustic information, B–3 ATTENTION state, 4–11 configuration card, xiii dumping, D–1 environment, B–2 events, 9–2...
  • Page 286 Event messages, 9–2 Memory card FAULT LED, 4–7, 4–11 installing, 6–1 LEDs, 6–14 Fan connector plate, 11–40 module self-test, 6–14 Fans position, 6–2 installing, 11–22 removing, 6–6 removing, 11–21 Modem cabling, 1–1 replacing, 11–17 Module self-test, 4–6, 5–11 Fan tray description, 4–4 installing, 11–16 loopback, 5–11...
  • Page 287 Reboot (Cont.) information, 9–3 Position safety standards, 1–3 Safety information Power UK installations, C–1 off, 3–3 Safety symbols, xiv on, 4–2 Screwdrivers, 1–5, 3–2 rack requirements, 1–2 Screws Power cord attaching, 2–12 fault, 10–7 Service Person installing, 4–2 description, xi length, 1–2 Site preparation, 1–1 Power module...
  • Page 288 Ventilation, B–2 Vents, 2–7 See Wide Area Network Wide Area Network, xi Index–4...

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