Eqc Diagnostic Messages - Accumetrics VerifyNow User Manual

10.4

EQC Diagnostic Messages

EQC diagnostic messages will display at the conclusion of the EQC test. Figure 10-1
provides an example of a diagnostic message that displays when the EQC test does not
produce results within the expected range for a monitored parameter.
Figure 10-1 Example EQC Diagnostic Messages
2 Identify the
parameter(s)
name
To troubleshoot EQC diagnostic messages, first identify the parameter(s) flagged with an
arrow, then look up the parameter(s) in the following table. Table 10-5 lists diagnostic
messages and provides a brief description of the issue and instructions for resolution.
Table 10-5 Troubleshooting EQC Diagnostic Messages
Parameter Issue Description
O1 High optical signal
level
O2 Low optical signal
level
V1 Maximum vacuum
level
V2 Maximum leak rate
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Resolution
1) Visually inspect the EQC device to verify it has not been
damaged.
2) If you have another EQC device, repeat EQC using the
second device; otherwise, Call Customer Support.
1) Visually inspect the EQC device to verify it has not been
damaged.
2) If you have another EQC device, repeat an EQC using the
second device; otherwise Call Customer Support.
This event is logged as Error 17 in the event log.
1) Use the cleaning device (see Section Error! Reference
source not found.) then perform an EQC (see Section 5.1).
2) Repeat if necessary.
3) Call Customer Support if EQC does not pass after three
attempts.
This event is logged as Error 18 in the event log.
1) Use the cleaning device (see Section Error! Reference
source not found.) then perform an EQC (see Section 5.1).
2) Repeat if necessary.
3) Call Customer Support if EQC does not pass after three
attempts.
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TROUBLESHOOTING - 10
1
Look for the
flagged
parameter(s)
indicated by
an arrow
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