RADVision Scopia TIP Gateway Deployment Manual page 75

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Before you begin
Before upgrading your video network devices, including endpoints, do the following:
• Before upgrading a video device software, back up its configuration by retrieving its configuration
file. For more information on remote backups, see the Administrator Guide for Scopia
Management.
• Go to http://licensing.radvision.com/ to apply for and download your upgrade package.
• If you upgrade to a major version, ensure you have a new license key. The upgrade procedure is
different when upgrading to a major new version compared with smaller incremental upgrades.
See Administrator Guide for Scopia Management for details.
• Navigate to the device and select the Access tab. Enter a name and password for automatic login
to the video device during the upgrade process. We recommend using the same name across the
deployment.
Procedure
1. Access the Scopia Management administrator portal.
2. Select the Devices tab.
3. Locate the video device as explained in the Administrator Guide for Scopia Management.
4. Select the device to be upgraded.
5. Select Manage > Upgrade Software.
6. At the prompt, select OK to shut down the video device for a few minutes. This disconnects
7. If there is no upgrade package in the dialog box, select Add.
8. Select Browse to search for the package you want to upload.
Deployment Guide for Scopia TIP Gateway Version 8.2
Figure 54: Upgrading the software file of a device
all active calls.
Performing Maintenance Procedures | 75

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