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Paper Feed Problems
Paper jams frequently. Multiple sheets of paper are fed at a time. Paper is fed at an angle.
The printer is tilted.
Paper is too thin or too thick.
Paper is moist or has static.
Paper is folded, creased, or warped.
Paper is not aligned.
Only one sheet of paper is loaded in a tray.
Sheets of paper were added to those already
loaded in a tray.
Paper is not loaded straight.
Postcards or envelopes are placed in a wrong
orientation.
Sheets of 177 ~ 200g/m
152 ~ 172 kg, envelopes, or label sheets are
loaded in a tray.
Too thin or easily curled paper is used.
Paper is not fed.
A wrong setting is selected for [Paper Source]
in the printer driver.
Printing does not resume by removal of jammed paper.
Printing does not resume simply by removal of
jammed paper.
4 4
Paper gets curled or creased.
Paper is moist or has static.
Paper being used is thin.
Printing environment is high humidity and high
temperature.
Printing to the recycle paper and printing
environment is high humidity and high temperature.
Paper winds around the roller of the fuser unit.
The settings of thickness or type of the paper
are incorrect.
Thin paper is being used.
There is a close-to-solid fill at the top edge of paper.
Paper is not fed from Tray2(Option) or Tray3(Option).
The settings is not completed in printer driver.
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Paper Feed Problems
Place the printer on a stable flat surface.
Use paper suitable for the printer.
Use paper stored in proper temperature and humidity conditions.
Use paper suitable for the printer. Flatten paper if it is warped.
Align all edges of the paper and load it.
Load several sheets of paper in a tray.
Remove sheets of paper already loaded, align all edges of the paper with
supplemental paper to add, and then load the stack of paper.
Fit the paper guide of the paper cassette to the paper.
Place them properly.
2
paper (ream weight
You cannot print A6, B6, statement paper, sheets of 177~200g/m
paper (ream weight 152
transparencies, envelopes, and label sheets from a paper cassette.
Load them in the multi-purpose tray.
• Use paper suitable for the printer.
• Attempt to change the print side of the paper and print.
• Attempt to change the feeding way. If landscape is selected,
• Set [ON] for [HIGH HUM. MODE] in [CONFIG MENU] in [ADMIN
Select the paper source in which paper is loaded.
Open and close the top cover.
Use paper stored in proper temperature and humidity conditions.
(Page
Set one value thinner for [MEDIAWEIGHT] in [MEDIA MENU].
For how to change menu settings, see User Menu of Printer.
Set to [ON] for [HIGH HUM. MODE] in [CONFIG MENU] of [ADMIN
MENU].
Set to [RECYCLED] for [MEDIATYPE] in [MEDIA MENU].
Set a proper value for [MEDIATYPE] and [MEDIAWEIGHT] in [MEDIA MENU].
For how to change menu settings, see User Menu of Printer .
Use thicker paper.
Provide a page margin at the top edge of paper.
After the Tray2 or Tray3 was attached to printer, set the printer
driver for Tray2 or Tray3. See detail to Option .
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172 kg), double postcards,
～
please attempt to change into portrait.
MENU].
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