Paper Feed Problems - Oki B411d User Manual

Paper feed problems

SYMPTOM
Paper Jams
occur
frequently.
Multiple
sheets of
paper are
fed at the
same time.
PROBLEM
The printer is tilted.
Paper is too thick or too
thin. Paper is moist,
folded, creased or warped.
Paper is not aligned.
Only one sheet of paper is
loaded in the Paper tray or
Manual Feed/Multi Purpose
tray.
Sheets of paper is added
to the existing paper stock
in the Paper tray or Manual
Feed/Multi Purpose tray.
Postcards, envelopes, label
sheets or transparencies
are loaded in the Paper
tray.
Postcards or envelopes are
placed in the wrong
orientation.
131 > B411/B431 Troubleshooting
SOLUTION
Place the paper on a
stable and flat surface.
Use paper suitable for
the printer. Avoid
storing paper in areas
of excessive
temperature and
humidity. Store paper
in protective wrapping
Align the paper edges
to the paper guides.
Load several sheets of
paper.
Remove existing
sheets of paper from
the tray and add the
new sheets to them,
ensuring alignment
and then load the tray.
You cannot print using
the Paper tray. Load
postcards, envelopes,
label sheets or
transparencies in the
Manual Feed tray or
Multi Purpose tray.
Check and load in the
correct orientation.