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Oki B710n User Manual

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B710/B720/B730
User's Guide
59322001
my.okidata.com

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   Summary of Contents for Oki B710n

  • Page 1

    B710/B720/B730 User’s Guide 59322001 my.okidata.com...

  • Page 2: Table Of Contents

    Cancelling a Print Job ......14 At the Printer ....... . 14 At the Computer.

  • Page 3

    Printing a Job Stored in Memory ..... 63 Storing a Job in the Printer ..... . 64 Retrieving a Document for Printing .

  • Page 4

    Tray Module Roller(s) ......132 When Moving the Printer ......134 Appendix A .

  • Page 5: Copyright Information

    Parts of this guide are subject to change without prior notice. The most up-to-date drivers and manuals are available from the web site: http://www.okidata.com Trademark Information Oki and Microline are registered trademarks of Oki Electric Industry Company Ltd. Adobe, PostScript and PostScript 3 are trademarks of Adobe Systems Incorporated.

  • Page 6

    Oki is not responsible for such data loss and any consequence caused by such data loss. Damage Related to Computer Virus Oki is not responsible for any breakdown of units due to infection of computer virus. Class I Laser System This product is a “Class I Laser System”...

  • Page 7: General Conventions

    General Conventions ___________ • “Computer” refers to both the personal computer and workstation. • [ Indicates items displayed on the computer and the printer control panel. Also indicates the title of printed reports/lists from the printer. • < > Indicates items such as hard buttons and indicators on the keyboard and printer.

  • Page 8: Illegal Copies And Printouts

    Illegal Copies and Printouts _____ Copying or printing certain documents may be illegal in your country. Penalties of fines or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to copy or print in your country.

  • Page 9: Basic Operations

    Basic Operations ____________ Front View Default output tray (pages exit print side down) Control panel Ventilation hole (do not block) Tray 1, 150 sheets Tray 2, 550 sheets Paper meter (amount of paper left in Tray 2) Power switch Paper stopper for letter or A4 paper Host USB Port B710, B720, B730 User’s Guide >...

  • Page 10: Rear View

    Rear View Power cord connector Parallel connector Network connector USB connector Serial connector Duplex unit connector Ventilation holes B710, B720, B730 User’s Guide > 10...

  • Page 11: Internal View

    B710, B720, B730 User’s Guide > 11 Contains the toner and the photosensitive drum. Transfers the toner image on the surface of the photosensitive drum to the paper. Fixes the toner on the paper. Do not touch this when using the printer as it is hot.

  • Page 12: Control Panel Buttons

    Control Panel Buttons Menu Back Button <Enter> Up Arrow <Back> Down Arrow <On Line> <Cancel> <Help> PQRS WXYZ B710, B720, B730 User’s Guide > 12 On Line Enter Cancel Help PQRS Description Print mode: press to enter the menu mode. Menu mode: press to select the currently displayed menu item.

  • Page 13: Control Panel Display/lights

    B710, B720, B730 User’s Guide > 13 Ready Attention Description Displays the setting items, machine status, and messages. When lit, the printer is ready to receive data. When lit, operator intervention is required. For printing from an optional USB Flash Drive...

  • Page 14: Power Save Mode

    Power Save Mode This printer is equipped with a Power Save mode to reduce power consumption when it is left idle. The default time from last print activity until the printer enters Power Save mode is 5 minutes. This time can be changed using the printer menu (see page 49).

  • Page 15: Print Media

    Print Media_________________ Paper Exit Paths Before sending a job to the printer, make sure you have the correct exit path engaged. Top Exit Path The default path is the top exit bin (1). Printed pages exit face down. B710, B720, B730 User’s Guide > 15...

  • Page 16: The Rear Exit Path

    The Rear Exit Path Always use the rear exit path for special media such as labels, card stock, envelopes, etc. This provides the straight-through path needed to prevent curling and jams. Printed documents exit face up. To use the rear exit, be sure the exit lever (1) is pushed up and the extension tray (2) is pulled out.

  • Page 17: Loading Standard Paper

    Loading Standard Paper Examples of paper which works well with this product: Paper name Weight FX P 17 lb. US Bond (64 g/m Xerox 4024 20 lb. US Bond (75 g/m Xerox 4200 20 lb. US Bond (75 g/m Pull the tray out and place it on a flat surface. If installed, remove the lid.

  • Page 18

    If the base plate of the paper tray is raised, push it down. When loading paper longer than A4 size, slide the left and right lock tabs in the paper tray outwards to unlock them. B710, B720, B730 User’s Guide > 18...

  • Page 19

    Hold the grip of the paper tray and pull its extendable part to the front until it reaches its maximum. Squeeze the length guide and slide it to the desired paper size (1). Squeeze the right width guide and slide it to the desired paper size (2).

  • Page 20

    • Do not load paper exceeding the maximum fill line or the maximum capacity allowed. Firmly close the lid of the paper tray and push the tray completely into the printer. Important! If the lid is not firmly closed, the paper can become misaligned.

  • Page 21: Usable Media

    *1:Requires the paper size settings be done on the control panel. *2:Requires the paper size settings be done on the control panel and the printer driver. *3:Print quality on the part of the paper that extends beyond 14 inches (356 mm) cannot be guaranteed.

  • Page 22: Custom Sizes

    Custom Sizes Custom size paper can be printed from any tray. It must meet the following guidelines. • All Custom sizes must be fed print side up and short edge first. • Tray 1 - Minimum: 3 x 5 inches (76 x 127 mm). - Maximum: 8.5 x 34.4 inches (216 x 900 mm).

  • Page 23: Configuring Custom Sizes

    Use the Menu to set Auto- Sense OFF and then set Custom Size for the intended tray. You may also need to set it in the printer driver, depending on the paper size. See the description of Express Print for an easy way to print on various Custom Sizes.

  • Page 24: Special Media Types

    Special Media Types Media Transparency* Pre-Punched Letter Head or Pre-Printed Labels* Cardstock* Postcards Envelopes* Thin *No duplexng Half speed ** If you do not get satisfactory results using Thick1 or Thick2, try using Thick3 for better results. Note: The fuser temperature progression (lowest to highest) is: Transparency >...

  • Page 25: Transparencies

    Transparencies Caution! Only use transparencies that are designed to withstand the heat required for laser printing. It is possible to damage your printer by using unsupported transparencies. Examples of transparencies which work well with this printer. Transparency Xerox 3R2780 Xerox 3R98202...

  • Page 26

    Remove the tray from the printer. If installed, remove the lid. B710, B720, B730 User’s Guide > 26...

  • Page 27

    Remove all paper from a tray before loading transparencies. Fan the stack of new transparencies before putting them in the tray. B710, B720, B730 User’s Guide > 27...

  • Page 28

    Adjust the paper guides to fit the transparencies. Insert the transparencies into the tray. B710, B720, B730 User’s Guide > 28...

  • Page 29: Envelopes

    Using the Operator Panel or Embedded Web Server (see page 79), select the Transparency Media Type and correct Media Size for the tray to be used. 10. In the printer driver or the computer application program, select Transparency as the media type you wish to use. Important!

  • Page 30: Loading Envelopes

    Caution! Only use envelopes designed for use in laser printers. The heat from the fuser can melt some adhesives and possibly damage your printer. Envelopes can be printed from all trays. Usable standard sizes: • COM10 • COM9 • C5 •...

  • Page 31

    Remove the tray from the printer. If installed, remove the lid. Remove all paper from a tray. B710, B720, B730 User’s Guide > 31...

  • Page 32

    • C5 envelopes are available in two configurations. C5 with the flap on the long edge must be placed with the flap toward the right side of the printer. C5 with the flap on the short edge must be placed with the flap edge feeding into the printer.

  • Page 33: Labels

    Note: The reverse side of the envelope cannot be printed. Labels Common brands of labels that are supported by this printer. Label Xerox 3R97408 Xerox 3R96178 Xerox V860 Avery 5160 • Labels can be printed from any tray. Caution! Use labels that were designed for use in laser printers. The heat from the fuser can melt some adhesives and possibly damage your printer.

  • Page 34

    Remove the tray from the printer. If installed, remove the lid. Remove all paper from the tray before loading labels. B710, B720, B730 User’s Guide > 34...

  • Page 35

    If needed, adjust the guides to fit the label sheets. Insert the label sheets in the tray. B710, B720, B730 User’s Guide > 35...

  • Page 36

    • Do not fill any tray above the fill line marked inside the tray. Reinstall the lid and insert the tray firmly into the printer. Use the Operator Panel Menu to select the Label Media Type and size for the tray in use. Then use your computer’s application software to print the labels.

  • Page 37: Unusable Media

    Unusable Media CaUTION! Using the following types of media might cause paper jams, malfunctions or damage to the printer. Do not use them. • Fuji Xerox full-color transparencies (example: V556, V558, V302) • Paper exclusively for ink-jet printer use • Paper that is too thick or thin •...

  • Page 38: Automatic Tray Selection

    If there are multiple trays that match the criteria for automatic tray selection, a tray is selected based on the printer's Tray Priority as set using the printer's web pages. Note: If there are no input trays that match the automatic tray selection, the display wil prompt you to load the media.

  • Page 39: Advanced Media Control

    When the printer is in Express Print mode, you can leave the default media settings as is in the printer, and it will assume the paper you put in the tray and selected in your driver is the correct size and type for the print job.

  • Page 40: Storing And Handling Media

    Storing and Handling Media To help prevent paper jams, poor print quality and printer breakdown, it is important to observe the following recommendations when storing paper: • Store paper - at a temperature of 50 to 86°F (10 to 30°C)

  • Page 41: Menu Mode

    Ready Attention Navigating the Printer Menu • To enter the printer menu, press <Enter>. • To scroll through the menu entries, press the Up and Down Arrow buttons repeatedly. • To go up a level in the menu, or to exit the menu, press <Back>.

  • Page 42: Basic Menu Structure

    Basic Menu Structure USB Drive Menu Note This Menu item will only appear if a USB Flash drive is installed in the Host USB connector on the operator panel. Print Jobs Menu Configuration • Page Counts • Supplies Life • Network •...

  • Page 43: Explanation Of Menu Items

    To print a PDF file form a USB flash drive, see page 61. Print Jobs Menu This menu is used to access print jobs stored in the printer. For information on printing stored jobs, see page 63. B710, B720, B730 User’s Guide > 43...

  • Page 44: Configuration\ Page Counts Menu

    Configuration\ Page Counts Menu Provides access to certain counters inside the printer. Submenus Usage Counter Page Counter Toner Page Count Fuser Count Configuration\ Supplies Life Menu Provides access to the printer supply levels. Submenus Available Settings Tray1 Level OK, Low, Empty...

  • Page 45: Configuration\ System Menu

    • User Flash (flash memory installed) • Disk (if hard disk drive is installed) • Compact Flash (if compact flash is installed) Information Menu Provides printouts of printer settings for various printing functions. Submenus Print Usage Report Print Menu Map...

  • Page 46: Menus\ Tray Configuration Menu

    Menus\ Tray Configuration Menu Default settings are in bold face type. Submenus Paper Feed Auto Tray Switch Output Tray Output Linking Unit Of Measure Tray1 Auto-Sense Tray1 Paper size Tray1 Media Type Tray1 X Dimen Tray1 Y Dimen Tray2 Auto-sense Tray2 Paper size B710, B720, B730 User’s Guide >...

  • Page 47

    Submenus Tray2 Media Type Tray2 X Dimen Tray2 Y Dimen Tray3 Auto-sense Tray3 Papersize Tray3 Media Type Tray3 X Dimen Tray3 Y Dimen Tray4 Auto-sense B710, B720, B730 User’s Guide > 47 Available Settings Plain, Transparency, Prepunched, Letterhead, Colored, Preprinted, Bond, Label, Card Stock, Postcard, Envelope, Thick 1, Thick 2, Thick 3, Thin, Other 3.88 - 8.50 inches...

  • Page 48

    Submenus Tray4 Papersize Tray4 Media Type Tray4 X Dimen Tray4 Y Dimen B710, B720, B730 User’s Guide > 48 Available Settings Letter, B5, A5, A6, Statement, Executive, C5 Envelope DL Envelope, Com10 Envelope, Monarch Envelope, Com9 Envelope, Oficio, Legal13, Legal14, A4, Custom Note: Tray4 Auto-Sense must be off to use this feature.

  • Page 49: Menus\ Sys Config Menu

    Menus\ Sys Config Menu Provides access to the system settings. Default settings are in bold face type. Submenus Power Save Time Wait Timeout Toner Low Jam Recovery Language Display Contrast Print PS Errors Print Density Tray1 X Adjust Tray1 Y Adjust Tray2 X Adjust Tray2 Y Adjust Tray3 X Adjust...

  • Page 50: Admin Menus

    Admin Menus The following menus are all located inside the Admin Menu. A password is needed to enter these menus. Note The factory default password is “aaaaaa”. The password (1 to 12 characters) should be entered using one of two methods: Method 1 For each character in the password, press the Up or Down Arrow buttons to scroll between a –...

  • Page 51: Admin\ Network Menu

    Admin\ Network Menu Default settings are in bold face type. Submenus TCP/IP IPv6 IPSec 802.1X Netware Ethertalk IP Address Set IP Address Subnet Mask Gateway Address Factory Default WINS SNMP FTP Print Hub Link Setting PS Protocol HTTP Port Netware Frame B710, B720, B730 User’s Guide >...

  • Page 52: Admin\ Print Menu

    Admin\ Print Menu Note Settings made in the printer driver when printing a job will override these settings. Default settings are in bold face type. Submenus Personality Copies Duplex Duplex Bind Auto Resize Media Check Resolution Toner Save Mode Orientation...

  • Page 53: Admin\ Pcl Emulation Menu

    Admin\ PCL Emulation Menu Default settings are in bold face type. Submenus Font Source Font No. Font Pitch Symbol Set CR Function LF function A4 Print Width Print Area PCL Tray1 ID# PCL Tray2 ID# PCL Tray3 ID# PCL Tray4 ID# PCL Auto ID# B710, B720, B730 User’s Guide >...

  • Page 54: Admin\ Fx Emulation Menu

    Admin\ FX Emulation Menu Default settings are in bold face type. Submenus Character Pitch Character Set Symbol Set Zero Char Line Pitch CR Function Line Length Form Length TOF Position Left Margin Fit To Letter Text Height Admin\ Parallel Menu Default settings are in bold face type.

  • Page 55: Admin\ Serial Menu

    Admin\ Serial Menu Default settings are in bold face type. Submenus Serial Baud Rate Data Bits Stop Bits Parity DTR Ready/Busy DTR On/Off DTR Error RTS Ready/Busy RTS On/Off RTS Error XON Ready/Busy XON On/Off XON Error DTR Polarity RTS Polarity Robust XON PS Protocol B710, B720, B730 User’s Guide >...

  • Page 56: Admin\ Usb Menu

    Admin\ USB Menu Default settings are in bold face type. Submenus PS Protocol Admin\ Date & Time Menu Default settings are in bold face type. Submenus Month Year Hour Minute Second GMT Offset/Hours GMT Offset/Mins Daylight Savings B710, B720, B730 User’s Guide > 56 Available Settings Enabled, Disabled ASCII, RAW...

  • Page 57: Admin\ User Flash Menu

    Admin\ User Flash Menu Default settings are in bold face type. Submenus Description Data Security On, Off Print Reads and prints the selected file from User Flash. Delete Deletes the selected file or directory from the User Flash. Format Usr Flash Reformats the User Flash.

  • Page 58: Admin\ Disk Menu

    Admin\ Disk Menu Note This menu appears only when the optional hard disk drive is installed. Submenus Description Data Security When set to ON, as data is deleted, the location where the data was stored is overwritten by random data. When set to OFF, the data is deleted.

  • Page 59: Admin\ Compact Flash Menu

    Admin\ Compact Flash Menu The Comp Flash Menu provides access to the compact flash settings. Submenus Data Security Print Delete Format Cmp Flash CFlash Summary Important! All files on the compact flash will be deleted if the Format Cmp Flash function is selected. Admin\ Spooling Menu Default settings are in bold face type.

  • Page 60: Admin\ Job Accounting Menu

    Saves the current menu setup for recall at a later time. Restores the saved Menu setting If enabled, all configuration changes require the password. If enabled, gives the printer the ability to read and print files from a connected USB drive.

  • Page 61: Print Features

    Put the PDF to be printed on any USB flash drive in either the root directory or a subdirectory. Press <On Line> to make sure the printer is not in "Power Save" mode. Plug the flash drive into the Host USB connector on the operator panel.

  • Page 62

    When the flash drive is recognized by the printer, you will hear a brief tone. The printer will then automatically go to the [USB Drive] menu. Select the [Print] submenu. You will see the list of files on the USB drive.

  • Page 63: Printing A Job Stored In Memory

    When you print a job, instead of printing it out directly, you can use the driver to store the job in the printer along with a 6-digit password for accessing it. Choose from the following options: •...

  • Page 64: Storing A Job In The Printer

    With Print Jobs Menu highlighted, press <E Enter PIN displays. Use the printer’s keypad to enter your 6-digit password. As each digit is entered the display will automatically advance to the next digit. To go back a digit, press <B arrow).

  • Page 65: Deleting A Stored Document

    Secure Print Jobs: The printer processes the job, prompts you to delete it, then returns to the Ready to Print state. Proof and Print Jobs: The printer prints one copy of the job for you to check, then prompts you to print further copies or to delete it.

  • Page 66: Printing On Banners

    The display changes to: Delete the Job Enter and Cancel. Press <Enter> delete the job, or press <Cancel> to abort the delete. Printing on Banners Banners up to 35.4 inches (900 mm) long by up to 8.5 inches (216 mm) wide can be printed from Tray 1. Loading Banner Paper Pull out Tray 1 and place it on a flat surface.

  • Page 67

    If the base plate of the paper tray is raised, push it down. Slide the left and right lock tabs in the paper tray outwards to unlock them. B710, B720, B730 User’s Guide > 67...

  • Page 68

    Hold the grip of the paper tray and pull its extendable part to the front until it reaches its maximum. Squeeze the right width guide (1) and slide it to the banner width. B710, B720, B730 User’s Guide > 68...

  • Page 69: Direct Printing Of Pdf Files

    To print PDF files directly, you can send the PDF using any method of file transmission such as DOS Copy or using a utility to send it directly to Port 9100 on a TCP connected printer. You can also use the Oki PC based utility for printing PDF files directly to the printer.

  • Page 70: Printing Via Electronic Mail / E-mail Printing

    When sending the PDF file to the printer using the lpr command, printing will be done with the defaults set at the control panel, including the defaults set for • Copies • Duplex • Print mode Note When the lpr command is used, you must specify the number of copies using the lpr command.

  • Page 71: Attachments That Can Be Sent

    > If the extension of the attached file is not “tif” or “pdf”, it may not print correctly. > A maximum 31 documents can be attached. Enter the printer’s e-mail address in the address column. Send the e-mail. The printer will print the e-mail automatically after receiving it.

  • Page 72: Points To Note When Sending E-mails

    Therefore, we recommend that you use methods to ensure that important information is secured. You are also advised not to reveal the e-mail address of this printer to third parties to avoid receiving spam. Caution Regarding Internet Provider and E-mail Features •...

  • Page 73: Barcode Printing

    Barcode Printing Bar Codes are supported for PCL5. Internal Bar Codes • Code 128 • Code 3 of 9 • Interleaved 2 of 5 • UPC/EAN • Postnet Supported Software-Generated Bar Codes • UPC/EAN • Code 128 • EAN/UCC 128 •...

  • Page 74: Driver-set Print Features

    Some of these features may also be configured in the printer menu or using the Embedded Web Server. Manual Feed from Tray 1 Tray 1 can be set for manual feed in the Printer Properties in the driver. When Tray 1 is set to Manual mode, you must press <E >...

  • Page 75: 2-sided Printing/duplex

    The printer can automatically print on both sides of the paper for the models which include the duplex unit (standard on Models B710dn, B720dn and B730dn; optional on Models B710n, B720n and B730n). You can use two-sided printing to produce a document in the form of a small book.

  • Page 76: N-up Printing (multiple Pages To A Single Sheet)

    N-up Printing (Multiple Pages to a Single Sheet) You can print multiple pages on a single sheet when printing a multi-page document. This can save paper and is handy for draft reviews. You can print one, two, four, six, eight, nine, or sixteen pages per sheet.

  • Page 77: Job Offset

    • Toner Save: This prints everything with less print density. Font Substitution This feature allows you to substitute TrueType fonts with printer fonts. You can also set the TrueType font output type. B710, B720, B730 User’s Guide > 77...

  • Page 78: Watermark

    Watermark A Watermark is faded text that appears in your choice of the background of all pages or only the first page. Predefined COPY, DRAFT, and CONFIDENTIAL watermarks are provided in the driver. You can view these by clicking on their name in the Watermark Pane of the Watermark Window.

  • Page 79: The Embedded Web Server (ews)

    Accessing the Embedded Web Server To access the EWS, you need the printer’s IP address. The IP address is located in the Menu Map on the first page under the heading “Network” (to print a Menu Map, see page 41).

  • Page 80

    The EWS home page for the Model B730 printer is shown below. The various functions are accessed through the menu on the left side of the page. B710, B720, B730 User’s Guide > 80...

  • Page 81: Troubleshooting

    Caution! When removing jammed paper, make sure that no pieces of torn paper are left in the printer. A piece of paper remaining in the printer can cause a fire. If a sheet of paper is wrapped around the heat roller, or when clearing a jammed sheet that is difficult or impossible to see, do not try to remove it by yourself.

  • Page 82: Paper Jams Inside Cover A

    Paper Jams Inside Cover A If the optional offset catch tray is installed, lift it out of the way. B710 B720 B730 User’s Guide > 82...

  • Page 83

    Open Cover A. Holding the drum/toner cartridge by the grip, remove it from the printer (1). B710 B720 B730 User’s Guide > 83...

  • Page 84

    Turn the roll (2) and remove any jammed paper inside. Put the drum/toner cartridge back in the printer. B710 B720 B730 User’s Guide > 84...

  • Page 85

    If installed, lower the offset catch tray to its original position. Caution If you continue to print with the offset catch tray folded, this may cause a paper jam. Always use the printer with the tray open. B710 B720 B730 User’s Guide > 85...

  • Page 86: Removing Jams Inside The Paper Tray(s)

    Removing Jams Inside the Paper Tray(s) Pull out all paper trays and remove any wrinkled paper. B710 B720 B730 User’s Guide > 86...

  • Page 87

    Examine the inside of the printer and remove any jammed pieces of paper. Push the paper tray(s) completely back into the printer. B710 B720 B730 User’s Guide > 87...

  • Page 88

    Open and close cover A. Doing this will clear the error message. B710 B720 B730 User’s Guide > 88...

  • Page 89: Paper Jams Inside Cover B

    Paper Jams Inside Cover B Remove the rear tray. The fuser unit is hot. You may get burned if you touch it directly. B710 B720 B730 User’s Guide > 89 WARNING!

  • Page 90

    Raise the lever as shown in the diagram and open the cover B (1). Then open the cover of the fuser unit (2),indicated by a small green label with a black star, and remove any jammed paper. Close the fuser unit and Cover B. Replace the rear tray.

  • Page 91: Paper Jams Inside Cover C: Duplex Unit

    Paper Jams Inside Cover C: Duplex Unit Remove the rear tray. B710 B720 B730 User’s Guide > 91...

  • Page 92

    Push up the lever shown in the diagram to open the cover. Then remove the jammed paper. Close the cover and replace the rear tray. B710 B720 B730 User’s Guide > 92...

  • Page 93: Paper Jams Inside Cover D: Offset Catch Tray

    Paper Jams Inside Cover D: Offset Catch Tray Open the Offset Catch Tray cover and pull out the jammed paper. Close the cover. B710 B720 B730 User’s Guide > 93...

  • Page 94: When Problems Occur

    • Never open or remove printer covers that are secured with screws unless specifically instructed in the user guide. A high voltage component can cause electric shock. • Do not try to alter the printer configuration, or modify any parts. An unauthorized modification can cause smoke or fire.

  • Page 95

    Turn the bidirectional communication setting to [Disable] on the control panel and then print again. If the printer driver is set to [1200dpi] on the [Graphics] tab, change it to [600dpi]. Install additional memory (optional) in the printer.

  • Page 96

    (when using the parallel interface). Poor print There may be a problem quality. with the image. The correct This printer is printing characters with nonstandard are not built-in fonts. printed (printing garbage). Did you change the printout is TrueType font settings to...

  • Page 97

    Printing is The receive buffer is taking up a insufficient. lot of time. Is the printer driver set to [1200dpi] on the [Graphics] tab? Printing with TrueType fonts may take up printing time. Top section Are the paper tray...

  • Page 98

    Load the correct type of paper. See page 21. Push the paper tray completely into the printer. Place the printer on a stable surface. Set the length guide and right width guide in the correct positions. See page 19.

  • Page 99

    Are there foreign objects inside the printer? B710 B720 B730 User’s Guide > 99 Action Open cover B of this printer and lift up the levers at both ends of the fuser unit. The wrinkles can be reduced. Important! After printing the...

  • Page 100: When The Print Quality Is Poor

    See the Online Help for the printer driver Levers on both sides of the fuser unit are raised. Open cover B of this printer and push down the levers at both ends of the fuser unit. Black spots or The drum/toner cartridge is defective or damaged.

  • Page 101

    Symptom Reason/Action White dots The paper used is not suitable. Load the correct type appear in black of paper. filled areas. See pages 21 and 37. The drum/toner cartridge is defective or damaged. Replace with a new drum/toner cartridge. See page 115. Printed image The paper loaded in the paper tray does not match smudges when...

  • Page 102

    Load the correct type. are not printed See pages 25 and 29. clearly. Check that the paper type on the printer driver or the control panel is correctly set. B710 B720 B730 User’s Guide > 102...

  • Page 103: Error Messages (alphabetical Order)

    Error Messages (alphabetical order) Message Bad Action Bad Action Str Bad BUFSIZE Cmd Bad COLUMN Cmd Bad FEntry CMD Bad FORMLINES Bad Header Cmd Bad LINE Cmd Bad PAGE Cmd Bad PORT Cmd Bad Target Str Bad TEntry CMD Call Service Cancel Job Canceling Job Clock Not Set...

  • Page 104

    Message Disk Unformatted Drive Full Error Duplex Failure Engine NV Fail Exit Jam Face Up Failure Fan Failure File Error File Not Found Filter Error Firmware Upgrade Format Error Formatting Fuser Failure ID Mismatch Incompatible Duplexer Incompatible OCT Incompatible Tray 3 Incompatible Tray 4 Initializing Insert Tray...

  • Page 105

    Face Up Tray Failure. Displayed for Main Motor Failure. Used for error/warning when Maintenance is required (replace fuser/rollers/etc.) Paper jam detected inside the printer. Error Message used to report Network Interface Communication Failure. Used for display of Network Interface error code (Net1: Error yy) NVRAM failure message.

  • Page 106

    Tray 4 has no paper The PDF file being printed has an unsupported PDF format later than V1.6 Displayed when printer is in Power Save mode. Prompts the user to press <OnLine>. Printer is actively processing job data. Status display for file status “Receive xx” (where xx is percentage received).

  • Page 107

    Message Warming Up Write B710 B720 B730 User’s Guide > 107 Condition/Reason/Action Displayed when printer is “Warming Up”. Status display for file status “Write xx” (where xx is percentage received).

  • Page 108: Network Related Problems

    Network Related Problems Using TCP/IP This section explains how to fix the printer status when “Unable to print (xxxx Error)” appears in the window displayed by clicking [Start] > [Printers]. Cause The printer and the computer are connected to different networks.

  • Page 109

    Cause Printing files cannot be spooled due to insufficient disk capacity of the computer. B710 B720 B730 User’s Guide > 109 Verification “Unable to print (SpoolError)” is displayed. Double-click [My Computer] and right-click the disk (example: C drive) with Windows< Select [Properties] from the menu displayed and then check available...

  • Page 110: For Windows Nt 4. 0/windows 2000/windows Xp

    For Windows NT 4. 0/Windows 2000/Windows XP The printer is not printing Cause Incorrect IP address. When [LPD Spool] is set to [Memory], the print data sent from a computer in a single print instruction has exceeded the upper limit of the receiving capacity.

  • Page 111: Using Printer Web Page

    B710 B720 B730 User’s Guide > 111 Reason/Action Is the printer working correctly? Check if the power of the printer is turned Is Printer Web Page enabled? Print out the [System Settings List] to check. Is the URL correctly entered? Check the URL again.

  • Page 112

    “no data” or “the server has returned invalid or unrecognizable response”. B710 B720 B730 User’s Guide > 112 Reason/Action Are the user name and password correct? Enter the correct user name and password. Turn the printer off, then on. g...

  • Page 113: E-mail Related Problems

    B710 B720 B730 User’s Guide > 113 Reason/Action Check the following settings: • Is the printer e-mail address specified? • Is [Enable] set for [Receive E-mail]? • Are the SMTP server IP address and POP3 server IP address (if [POP3] is selected as the receive protocol) specified correctly? •...

  • Page 114: Routine Maintenance

    Toner Cartridge Note • If you continue to print with a worn-out drum/toner cartridge, it may affect the functions of this printer, such as the print quality. • You can set whether to stop printing when the drum/ toner cartridge is due for replacement.

  • Page 115: Replacing The Drum/toner Cartridge

    It is recommended to use the drum/toner cartridge within 1 year after opening it. Replacing the Drum/Toner Cartridge If the optional offset catch tray is installed, lift it out of the way. Turn the printer off. B710 B720 B730 User’s Guide > 115...

  • Page 116

    Remove any output paper and open cover A. Caution! Do not touch any parts inside the printer. Hold the drum/toner cartridge by the grip and pull it out slowly. Discard it in accordance with local regulations. B710 B720 B730 User’s Guide > 116...

  • Page 117

    Never throw a drum/toner cartridge into an open flame. It can cause an explosion and you can get burned. Take the new drum/toner cartridge out of the packaging box and shake it 7 or 8 times as shown in the diagram. Important! •...

  • Page 118

    • After the seal has been pulled out, do not shake or bump the drum/toner cartridge. Hold the drum/toner cartridge by the grip and insert it into the slot inside the printer. B710 B720 B730 User’s Guide > 118...

  • Page 119

    Caution If you continue to print with the offset catch tray up, this may cause a paper jam. Always use the printer with the tray down. 10. Turn the printer back on. B710 B720 B730 User’s Guide > 119...

  • Page 120: Printing Reports/lists

    • Print PCL Fonts • Print PS Fonts • Print FX Fonts With the report highlighted, press <Enter>. Execute appears. Press <Enter> to print the report. The printer returns to the Ready to Print state. B710 B720 B730 User’s Guide > 120...

  • Page 121: Checking The Printer Status Via E-mail

    Checking the Printer Status via E-mail When connected to a network environment where sending and receiving of e-mails is possible, this printer can send an e-mail with the following report to a specified e-mail address: completed print jobs from the computer, error history, list of rejected print jobs/e-mails.

  • Page 122: Setting The E-mail Environment (at This Printer)

    Setting the E-mail Environment (at this Printer) Activate the Printer Web Page and set Port Status, Printer E-Mail Address, TCP/IP environment and mail server. Configure the following items according to your e-mail environment under [Network], [Email]. Note After configuring the settings, always click [Submit] and switch off/on the printer to reboot.

  • Page 123: Cleaning The Printer's Exterior

    Cleaning the Printer’s Exterior Clean the exterior of the printer about once a month. Important! • Do not spray the detergent directly on the printer. The liquid detergent may enter the printer through a gap and cause problems. • Never use cleaning agents other than water or neutral detergent.

  • Page 124

    Wipe the parts with a wet but well-wrung soft cloth, then wipe it dry with another soft cloth. For stubborn stains, moisten a soft cloth with a small amount of neural detergent, and gently wipe the stain off. B710 B720 B730 User’s Guide > 124...

  • Page 125: Cleaning The Printer's Interior

    Cleaning the Printer’s Interior Be sure to switch off and unplug the printer before accessing the interior of the printer for cleaning, maintenance, or fault clearance. Access to a live printer’s interior can cause electric shock. After clearing paper jams or replacing the drum/toner cartridge, inspect the inside of the printer before closing cover A.

  • Page 126: Procedure For Removing And Cleaning The Feed Rollers

    Procedure for Removing and Cleaning the Feed Rollers Follow this for each of the roller locations given below. While pushing down on the right end of the shaft (1), widen the tab on the feed roll to loosen it (2) and then slowly remove the feed roll from the shaft (3).

  • Page 127: First, Clean The Rollers Inside Of Printer

    Align the slot of the feed roll with that of the shaft, and push the feed roll completely in so that the short tab fits into the slot of the shaft. First, Clean the Rollers Inside of Printer If the optional offset catch tray is installed, lift it out of the way.

  • Page 128

    Open Cover A. Hold the drum/toner cartridge by the grip and remove it. Set it on a piece of paper to keep it from dirtying the tabletop. B710 B720 B730 User’s Guide > 128...

  • Page 129

    Locate and clean the feed rollers (see cleaning procedure on page 126). Hold the drum/toner cartridge by the grip and insert it into the printer. B710 B720 B730 User’s Guide > 129...

  • Page 130: Next, Clean The Tray Rollers

    Close cover A securely. If installed, lower the offset catch tray to its original position. Next, Clean the Tray Rollers Pull the paper trays out of the printer. B710 B720 B730 User’s Guide > 130...

  • Page 131

    If you do NOT have any optional paper trays installed, push the paper trays back into the printer and turn the printer back on. B710 B720 B730 User’s Guide > 131...

  • Page 132: If You Have Optional Tray(s) Installed, Clean The Tray Module Roller(s)

    If you have Optional Tray(s) installed, Clean the Tray Module Roller(s) With the paper trays removed, reach inside the printer to access the tray module rollers (at the back) for cleaning. Illustration 1 below is a view of the optional tray module removed from the printer to illustrate the location of the feed rollers.

  • Page 133

    Push the paper trays back into the printer and turn the printer back on. B710 B720 B730 User’s Guide > 133...

  • Page 134: When Moving The Printer

    If the optional duplex unit or optional A4 universal tray is installed, uninstall it before moving the printer. If these are not fixed securely to the printer, they may fall to the ground and cause injuries. Press the power switch of this printer to the <O> position to switch the power off.

  • Page 135

    Remove any paper in the center output tray and return the paper stopper to its original position if it’s raised. Pull out the paper tray from the printer and remove any paper in the tray. Note Keep the paper wrapped and away from humidity and dirt.

  • Page 136

    Close cover A securely. Lift the printer and move it gently. Note If the printer is to be moved over a long distance, pack it inside a box. B710 B720 B730 User’s Guide > 136...

  • Page 137: Appendix A

    Appendix A_________________ PCL Emulation Symbol Sets 10U:PC-8 CP437 11U:PC-8 D/N 12U:PC-850 17U:PC-852 9T:PC-Turkish 19U:WIN Latin1 9E:WIN Latin2 5T:WIN Latin5 7J:Desk Top 10J:PS Text 13J:Ventura Int 14J:Ventura US 6J:Microsoft Pub 8M:Math-8 5M:PSMath 6M:Ventura Math 15U:Pi Font 1U: Legal 1E: ISO4 UK 0U:ISO6 ASCII 0S:ISO11 Swedish 0I:ISO15 Italian...

This manual also for:

B730n, B710dn, B720dn, B720n, B730dn

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