Set Up Visual Voicemail - Cisco 8800 Series Administration Manual

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Procedure
Step 1
Configure the phones and users.
Step 2
Associate the phones to the users.
Step 3
Activate the Cisco IP Manager Assistant service in the Service Activation window.
Step 4
Configure system administration parameters.
Step 5
If required, configure IPMA clusterwide services parameters.
Step 6
(Optional) Configure the user CAPF profile
Step 7
(Optional) Configure the IPMA service parameters for security
Step 8
Stop and restart the IPMA service.
Step 9
Configure phone parameter, manager, and assistant settings, including the softkey templates.
Step 10 Configure Cisco Unified Communications Manager Assistant application.
Step 11 Configure dial rules.
Step 12 Install the Assistant Console application.
Step 13 Configure the manager and assistant console applications.

Set up Visual Voicemail

Visual Voicemail is configured for all Cisco IP Phones or to an individual user or group of users, from the
Cisco Unified Communications Manager Administration.
Note
For configuration information, see the Cisco Visual Voicemail documentation at
c/en/us/support/unified-communications/visual-voicemail/model.html.
The Visual Voicemail client is not supported as a midlet on any of the Cisco IP Phone 8800 phones.
Procedure
Step 1
In Cisco Unified Communications Manager Administration, choose Device > Device Settings > Phone
Services.
Step 2
Select Add New to create a new service for Visual Voicemail.
Step 3
In the IP Phone Service Configuration window, enter the following information in their respective fields:
• Service Name—Enter VisualVoiceMail.
• ASCII Service Name—Enter VisualVoiceMail.
• Service URL—Enter as Application:Cisco/VisualVoiceMail.
• Service Category—Select XML Service from the pulldown menu.
• Service Type—Select Messages from the pulldown menu.
Cisco IP Phone 8800 Series Administration Guide for Cisco Unified Communications Manager
Phone Feature Configuration
http://www.cisco.com/
231

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