Cisco Unified IP Phone 8941 Manuals

Manuals and User Guides for Cisco Unified IP Phone 8941. We have 1 Cisco Unified IP Phone 8941 manual available for free PDF download: Administration Manual

Cisco Unified IP Phone 8941 Administration Manual

Cisco Unified IP Phone 8941 Administration Manual (208 pages)

For Unified Communications Manager 10.0 (SCCP and SIP)

Brand: Cisco | Category: IP Phone | Size: 3.96 MB

Table of Contents

- 3
  Table of Contents
- 11
  Preface
- 15
  About Cisco Unified IP Phone
  - 17
    Technical Details
    - 17
      Physical and Operating Environment Specifications
    - 18
      Cable Specifications
      - 18
        Network and Computer Port Pinouts
        
        18
        Network Port Connector
        
        19
        Computer Port Connector
      - 20
        Phone Power Requirements
        
        22
        Power Outage
        
        22
        Power Reduction
      - 22
        Network Protocols
      - 28
        VLAN Interaction
      - 29
        Cisco Unified Communications Manager Interaction
      - 29
        Cisco Unified Communications Manager Express Interaction
      - 30
        External Devices
  - 30
    Phone Behavior During Times of Network Congestion
- 31
  Cisco Unified IP Phone Hardware
  - 31
    Cisco Unified IP Phone Hardware Overview
  - 31
    Cisco Unified IP Phone 8941
    - 32
      Phone Connections
  - 33
    Cisco Unified IP Phone 8945
    - 33
      Phone Connections
  - 34
    Buttons and Hardware
  - 37
    Terminology Differences
- 39
  Part I I Cisco Unified IP Phone Installation
- 41
  Cisco Unified IP Phone Installation
  - 41
    Verify Network Setup
  - 42
    Enable Autoregistration for Phones
  - 43
    Install Cisco Unified IP Phone
  - 44
    Set Up Phone From Setup Menus
    - 45
      Apply a Phone Password
    - 45
      Text Menu Entry From Phone
  - 46
    Configure Network Settings
    - 48
      Set Up Ipv4
    - 48
      Procedure
    - 48
      Step 1
    - 49
      TFTP Server
    - 50
      Set Domain Name Field
    - 50
      Set Admin VLAN ID Field
    - 51
      Set PC VLAN Field
    - 51
      Set SW Port Setup Field
    - 51
      Set PC Port Setup Field
    - 51
      Set DHCP Field
    - 52
      Set IP Address Field
    - 52
      Set Subnet Mask Field
    - 52
      Set Default Router Field
    - 53
      Set DNS Server Fields
    - 53
      Set Alternate TFTP Field
    - 53
      Set TFTP Server 1 Field
    - 54
      Set TFTP Server 2 Field
    - 54
      Set Secondary Load Server
    - 54
      Set DHCP Address Released Field
  - 54
    Phone Startup Process
  - 55
    Configure Phone Services for Users
- 57
  Cisco Unified Communications Manager Phone Setup
- 71
  Self Care Portal Management
- 73
  Hardware and Accessory Installation
- 75
  Cisco Unified IP Phone Accessories
  - 75
    Connect Footstand
  - 76
    Handset
  - 77
    Headsets
    - 77
      Audio Quality
    - 77
      Wired Headsets
      - 78
        Connect Wired Headset
      - 78
        Disable a Wired Headset
    - 78
      Bluetooth Wireless Headsets
      - 78
        Enable a Bluetooth Wireless Headset
    - 79
      Wireless Headset Using Headset Port
- 81
  Cisco Unified IP Phone Administration
83
Chapter 7 Cisco Unified IP Phone Security
93
Chapter 8 Cisco IP Phone Customization
- 93
  Custom Phone Rings
  - 93
    Set Up Custom Phone Ring
  - 94
    Custom Ring File Formats
- 95
  Custom Background Images
  - 95
    Set Up Custom Background Image
  - 96
    Custom Background File Formats
- 97
  Phone Customization Tools
- 97
  Set Up Idle Display
- 99
  Phone Features and Setup
  - 100
    Phone Features and Setup Overview
  - 100
    Cisco IP Phone User Support
  - 100
    Telephony Features
- 122
  Feature Support By Protocol
- 129
  Phone Button Templates
  - 130
    Modify Phone Button Template
  - 130
    Set Up PAB or Speed Dial As IP Phone Service
  - 131
    Modify Phone Button Template for PAB or Fast Dial
- 131
  Set Up Softkey Template
- 134
  Control Phone Web Page Access
- 135
  Calling Party Normalization
- 135
  Schedule Power Save for Cisco IP Phone
- 137
  Disable Speakerphone
- 137
  Enable Agent Greeting
- 138
  Set Up Automatic Port Synchronization
- 138
  Set Up Do Not Disturb
- 139
  Enable Device Invoked Recording
- 139
  Enable BLF for Call Lists
- 140
  Set Up Call Forward Notification
- 141
  Set Up Incoming Call Toast Timer
- 141
  Set Up Remote Port Configuration
- 142
  Set Up SSH Access
- 142
  Client Matter Codes and Forced Authorization Codes
- 143
  Set Up Phone Minimum Ring Volume
- 143
  Set Up Video Capability
- 144
  Set Up Peer Firmware Sharing
- 145
  Set Auto Save Volume
147
Chapter 1 0 Corporate and Personal Directory Setup
- 147
  Corporate Directory Setup
- 147
  Personal Directory Setup
- 148
  User Personal Directory Entries Setup
  - 148
    Download Cisco IP Phone Address Book Synchronizer
  - 148
    Cisco IP Phone Address Book Synchronizer Deployment
    - 149
      Install Synchronizer
    - 149
      Set Up Synchronizer
- 151
  Part V Cisco Unified IP Phone Troubleshooting
- 153
  C H a P T E
- 153
  Monitoring Phone Systems
  - 153
    Cisco Unified IP Phone Status
    - 153
      Display Phone Information Window
      - 154
        Model Information Fields
    - 154
      Display Status Menu
      - 155
        Display Status Messages Window
        
        155
        Status Messages
      - 160
        Display Network Statistics Window
        
        160
        Network Statistics Fields
      - 162
        Display Call Statistics Window
        
        162
        Call Statistics Fields
    - 164
      Access Web Page for Phone
      - 165
        Device Information
      - 166
        Network Setup
      - 171
        Network Statistics
        
        171
        Ethernet Information Web Page
        
        171
        Access Area and Network Area Web Pages
      - 172
        Device Logs
      - 173
        Streaming Statistics
- 179
  Troubleshooting
- 185
  Phone Reset Problems
- 187
  Cisco IP Phone Security Problems
  - 187
    CTL File Problems
  - 189
    802.1X Authentication Problems
- 191
  Audio and Video Problems
  - 191
    Phone Display Is Wavy
  - 191
    No Speech Path
  - 191
    Choppy Speech
    - 192
      Manager
  - 192
    Insufficient Bandwidth for Video Calls
  - 192
    Video Changes Resolution
- 193
  General Telephone Call Problems
  - 193
    Vpn-Connected Phone Does Not Log Calls
  - 193
    Phone Call Cannot Be Established
    - 194
      Phone Does Not Recognize DTMF Digits or Digits Are Delayed
  - 194
    Troubleshooting Procedures
    - 194
      Set Up Remote Phone
    - 195
      Check TFTP Settings
    - 195
      Check DHCP Settings
    - 196
      Verify DNS Settings
    - 196
      Create a New Phone Configuration File
    - 197
      Determine DNS or Connectivity Issues
    - 197
      Identify 802.1X Authentication Problems
    - 198
      Start Service
    - 198
      Control Debug Information From Cisco Unified Communications Manager
- 201
  Maintenance
  - 201
    Basic Reset
  - 203
    Voice Quality Monitoring
    - 204
      Voice Quality Troubleshooting Tips
    - 204
      Voice Quality Metrics
  - 205
    Video Metrics
  - 206
    Cisco IP Phone Cleaning
207
Chapter 1 4 International User Support

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