Park Monitoring - Cisco 8800 Series Administration Manual

Procedure
Step 1 In Cisco Unified Communications Manager Administration, choose Device > Device Defaults.
Step 2 Check the load information in the Inactive Load Information field.
Step 3 Choose Bulk Administration > Import/Export > Export > Device Defaults, and schedule an export job.
Step 4
Download the exported tar file and untar it.
Step 5 Check the file format in the exported CSV file and verify that the CSV file has an Inactive Load Information
column with the correct value.
Note The CSV file value must match the Device Default value in the Cisco Unified Communications
Manager Administration window.

Park Monitoring

Park monitoring is supported only when a Cisco IP phone parks a call. Park monitoring then monitors the
status of a parked call. The park monitoring call bubble does not clear until the parked call gets retrieved or
is abandoned by the parked call. This parked call can be retrieved by using the same call bubble on the phone
that parked the call.
Set Up Park Monitoring Timers
Cisco Unified Communications Manager Administration provides three cluster-wide service timer parameters
for park monitoring: Park Monitoring Reversion Timer, Park Monitoring Periodic Reversion Timer, and Park
Monitoring Forward No Retrieve Timer. Each service parameter includes a default and requires no special
configuration. These timer parameters are for park monitoring only; the Call Park Display Timer and Call
Park Reversion Timer are not used for park monitoring. See the following table for descriptions of these
parameters.
Configure the timers in the Cisco Unified Communications Manager Service Parameters page.
Procedure
Step 1
In Cisco Unified Communications Manager Administration, choose System > Service Parameters.
Step 2 Update the Park Monitoring Reversion Timer, Park Monitoring Periodic Reversion Timer, and Park Monitoring
Forward No Retrieve Timer fields in the Clusterwide Parameters (Feature-General) pane.
Cisco IP Phone 8800 Series Administration Guide for Cisco Unified Communications Manager
Phone Feature Configuration
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