Cisco Ip Phone 8800 Series Administration Guide For Cisco Unified Communications Manager - Cisco 8800 Series Administration Manual

Feature
Mobile and Remote Access Through
Expressway
Mobile Voice Access
Monitoring and Recording
Multilevel Precedence and Preemption
Multiple Calls Per Line Appearance
Music On Hold
Mute
No Alert Name
Onhook Dialing
Description and more information
Allows remote workers to easily and securely connect into the corporate network without
using a virtual private network (VPN) client tunnel.
See Mobile and Remote Access Through Expressway, on page 219
Extends Mobile Connect capabilities by allowing users to access an interactive voice
response (IVR) system to originate a call from a remote device such as a cellular phone.
See Cisco Unified Mobility in the documentation for your particular Cisco Unified
Communications Manager release.
Allows a supervisor to silently monitor an active call. The supervisor cannot be heard
by either party on the call. The user might hear a monitoring audible alert tone during a
call when it is being monitored.
When a call is secured, the security status of the call is displayed as a lock icon on Cisco
IP Phones. The connected parties might also hear an audible alert tone that indicates the
call is secured and is being monitored.
When an active call is being monitored or recorded, the use can receive or place
Note
intercom calls; however, if the user place an intercom call, the active call will
be put on hold, which causes the recording session to terminate and the
monitoring session to suspend. To resume the monitoring session, the party
whose call is being monitored must resume the call.
Enables the user to make and receive urgent or critical calls in some specialized
environments, such as military or government offices.
See Set up AS-SIP, on page
Each line can support multiple calls. By default, the phone supports two active calls per
line, and a maximum of six active calls per line. Only one call can be connected at any
time; other calls are automatically placed on hold.
The system allows you to configure maximum calls/busy trigger not more than 6/6. Any
configuration more than 6/6 is not officially supported.
See directory number information in the documentation for your particular Cisco Unified
Communications Manager release.
Plays music while callers are on hold.
Mutes the handset or headset microphone.
Makes it easier for end users to identify transferred calls by displaying the original caller's
phone number. The call appears as an Alert Call followed by the caller's telephone
number.
Allows a user to dial a number without going off hook. The user can then either pick up
the handset or press Dial.

Cisco IP Phone 8800 Series Administration Guide for Cisco Unified Communications Manager

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Telephone Features
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