Scanner Configuration Error Service Check; Scan/Fax/Copy Symptoms - Konica Minolta bizhub 4020 Service Manual

4.8.5

Scanner configuration error service check

Action
Contact the next level of support. They will give the instructions on how to resolve the error.
4.8.6

Scan/fax/copy symptoms

Symptom
ADF does not duplex (Duplex ADF only)
ADF skew
Multiple pages feed into ADF
Documents do not feed into ADF
Scanner makes buzzing noise on startup or during a scan.
Document feeds, but jams in ADF.
Black streaks on scans
Blank page
Black page
No dial tone
Machine dials a number but fails to make a connection with
another fax machine.
Incoming fax has blank spaces or poor quality.
Invalid fax partition or fax partition too small.
Some words on an incoming fax are stretched.
Faxes fail to transmit.
Fax reception fails.
Rattling noise coming from the ADF unit.
bizhub 4020/3320 Service Manual
Action
Go to
Go to
Go to
Go to
Go to
Go to
Go to
Go to
Go to
Go to
The other fax machine may be turned off. Ask the
fax recipient to check their machine.
Go to
Go to
Go to
check
Go to
Go to
Go to
- 162 -
Yes
N/A
ADF duplex service check.
ADF feed errors service check.
ADF feed errors service check.
ADF feed errors service check.
Flatbed home position service
ADF paper jam service check.
ADF streak service check.
Black or blank page copy service
Black or blank page copy service
Modem/fax board service check.
Insufficient memory service
Format fax storage.
Stretched words on incoming fax service
Fax transmission service check.
Fax reception service check.
ADF rattling noise service
No
N/A
check.
check.
check.
check.
check.