4.2.3
Repeating defects
Actions
Step 1
Measure the distance between defects. Is the distance
between defects equal to any of the following?
3.82 in. (97 mm)
1.85 in. (47 mm)
1.5 in. (38 mm)
Step 2
Is the distance between defects equal to 3.15 in. (80 mm)?
4.2.4
Printer is printing blank pages
Actions
Step 1
Check the toner cartridge level.
Is the toner level low?
Step 2
Check the imaging unit for wear or damage.
Is it free of wear or damage?
bizhub 4020/3320 Service Manual
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Yes
Replace the imaging unit.
Replace the fuser. See
Fuser
removal.
Yes
Replace the toner
cartridge.
Go to step 3.
No
Go to step 2.
Contact the next level
of support.
No
Go to step 2.
Replace the imaging
unit.