Konica Minolta bizhub 4020 Service Manual page 156

Actions
Step 12
Is the device physically connected (Ethernet cable) to the
network?
Step 13
Try using a different Ethernet cable.
Did this fix the problem?
Step 14
Have the network administrator check the network drop for
activity.
Is the network drop functioning properly?
Step 15
Is the printer on the same wireless network as the other devices?
Step 16
Assign the correct wireless network to the printer.
Did this fix the problem?
Step 17
Are the other devices on the wireless network communicating
properly?
Step 18
Verify that the wireless card is properly seated on the controller
board.
Is the wireless card seated correctly?
Step 19
Properly reseat the wireless card.
Did this fix the problem?
Step 20
If there is an attached antenna, is the antenna damaged?
Step 21
Replace the antenna.
Did this fix the problem?
bizhub 4020/3320 Service Manual
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Yes No
Go to step 13. Go to step 15.
The problem is Go to step 14.
solved.
Replace the Contact the network
controller board. See administrator.
Controller board
removal.
Go to step 17. Go to step 16.
The problem is Go to step 17.
solved.
Go to step 18. Contact the network
administrator.
Go to step 20. Go to step 19.
The problem is Go to step 20.
solved.
Go to step 22. Go to step 21.
The problem is Go to step 22.
solved.