Konica Minolta bizhub 4020 Service Manual page 88

Option tray jam service check
Action
Step 1
Restart the printer.
Does it fail to complete the POST sequence and display a
242.01 error?
Step 2
1. POR into the Diagnostics menu and perform a feed
test:
Diagnostics Menu >Input Tray Tests >Feed Test >
Select an option tray >Continuous
2. Cancel the test after five pages.
Does the printer successfully feed the five pages into the
output bin?
Step 3
Does the printer display a 242.06 error?
Step 4
Check the pick roller assembly.
Is it free of wear or damage?
Step 5
Check the separator roll assembly.
Is it free of wear or damage?
Step 6
Check the tray guides, lift plate, and lift plate gears.
Are they free of wear or damage?
Step 7
Check the ACM assembly.
Is it free of wear or damage?
Step 8
POR into the Diagnostics menu and perform a feed test:
Diagnostics Menu >Input Tray Tests >Feed Test >
Select an option tray
Does the ACM motor gearbox pass the test?
bizhub 4020/3320 Service Manual
Yes
Replace the option tray.
The problem is solved.
Replace the ACM
assembly. See
assembly
Go to step 5.
Go to step 6.
Go to step 7.
Go to step 8.
Go to step 9.
- 87 -
No
Go to step 2.
Go to step 3.
Go to step 4.
ACM
removal.
Replace the pick roller
assembly. See
roller removal.
Replace the separator
roll assembly. See
Separator roll assembly
removal.
Replace the tray insert.
Replace the ACM
assembly. See
assembly
Replace the option tray.
Pick
ACM
removal.