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TROUBLESHOOTING
OS-Specific Troubleshooting Advice
Troubleshooting Windows 2000 Direct Connect:
F) Select "Advanced."
G) Uncheck the "Use default gateway on remote network" box.
H) Select "OK."
If this "Use default gateway on remote network" box is not selected, the
gateway will not point to the 8500S unit when you establish a direct or
modem connection.
If you are having trouble establishing a connection, check your New Connection's
properties to make sure they are set up correctly:
A) Click "Start > Programs > Accessories > Communications > Network and
Dialup Connections" to bring up the Network Connections screen.
B) In the "Network Connections" window, right-click "Optimod 8500S - Direct"
and choose "Properties."
C) The "Properties" window opens for "Optimod 8500S - Direct
D) Click the "Networking" tab.
E) Set "Type of dial-up server I am calling" to "PPP: Windows 95/98/NT4/2000,
Internet."
F) Select the "Settings" button and make sure all PPP settings are unchecked.
Then click "OK."
G) In "Components checked are used by this connection," uncheck all except for
"Internet Protocol (TCP/IP)."
H) Select "Internet Protocol (TCP/IP)" and then click the "Properties" button. The
"Internet Protocol (TCP/IP) Properties" window opens.
I) Choose "Obtain an IP address automatically" and "Obtain DNS server address
automatically"
J) Click the "Advanced..." button on the "Internet Protocol (TCP/IP)" Window.
K) In the "Advanced TCP/IP Settings" select the "General" Tab; make sure that
no check boxes are checked.
L) In the "Advanced TCP/IP Settings" select the "DNS" Tab.
M) In the "Advanced TCP/IP Settings" select the "WINS" Tab.
N) Click "OK" to dismiss the "Advanced TCP/IP Settings" window.
O) Click "OK" to dismiss the "Internet Protocol (TCP/IP) Properties" window.
P) Click "OK" to dismiss the window whose name is your new connection.
ORBAN MODEL
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Table of Contents
Troubleshooting
