IP-Fax Troubleshooting
Cannot receive by Alias Fax number.
Check Point
1
LAN cable connected?
2
Firewall/NAT is installed?
3
Gatekeeper installed correctly?
4
Power to Gatekeeper switched on?
IP address/host name of Gatekeeper
5
correct on the sender's side?
D127/D128
Action
Check the LAN cable connection.
Cannot the breach firewall. Request the
remote fax to send by using another
method (Fax, Internet Fax)
Contact the network administrator.
The sender machine displays this
error code when the sender fax is
a Ricoh model.
Contact the network administrator.
The sender machine displays this
error code when the sender fax is
a Ricoh model.
Request the sender to check the IP
address/host name.
The sender machine displays this
error code when the sender fax is
a Ricoh model.
4-30
SM Appendix