When You Cannot Send Or Receive Fax Messages As Wanted - Ricoh Aficio MP C2030 Operating Instructions Manual

3. Troubleshooting When Using the Facsimile Function
When You Cannot Send or Receive Fax
Messages As Wanted
This section describes likely causes of and possible solutions for transmission and reception-related
problems.
Transmission/Reception
Problem
3
Both transmission and
reception are impossible.
Transmission
Problem
Document appears blank at
the other end.
Printed or sent images are
spotty.
Reception is possible, but
transmission is impossible.
42
Cause
The modular cord may be
disconnected.
Cause
The original was placed
upside down.
The exposure glass cover,
ADF, exposure glass or
scanning glass is dirty.
There are regions and
telephone exchanges where
a dial tone can not be
detected.
Solution
Make sure the modular cord is correctly
connected. See "Connecting the
Machine to a Telephone Line and
Telephone", Network & System Settings
Guide .
Solution
When the original is placed directly on
the exposure glass, the side to be
scanned must face down. When the
original is fed via the ADF, the side to be
scanned must face up.
Clean them. See "Maintaining Your
Machine", About This Machine
Make sure ink or correction fluid is dry
before placing originals.
Turn the dial tone detection off in User
Parameters. For details about how to do
this, see "Parameter Settings", Facsimile
Reference .
.