Cannot receive by Alias Fax number.
Check Point
1
LAN cable connected?
2
Firewall/NAT is installed?
3
Gatekeeper installed correctly?
4
Power to Gatekeeper switched on?
IP address/host name of Gatekeeper
5
correct on the sender's side?
DNS server registered when
6
Gatekeeper host name specified on
sender's side?
7
Enable H.323 SW is set to on?
SM
Action
Check the LAN cable connection.
Cannot the breach firewall. Request the
remote fax to send by using another
method (Fax, Internet Fax)
Contact the network administrator.
The sender machine displays this
error code when the sender fax is
a Ricoh model.
Contact the network administrator.
The sender machine displays this
error code when the sender fax is
a Ricoh model.
Request the sender to check the IP
address/host name.
The sender machine displays this
error code when the sender fax is
a Ricoh model.
Contact the network administrator.
The sender machine displays this
error code when the sender fax is
a Ricoh model.
Request the sender to check the settings.
User Parameter SW 34 Bit 0
Only if the remote sender fax is a
Ricoh fax.
33
IP-Fax Troubleshooting
M381