Ricoh D127 Service Manual page 430

Fax Error Codes
Code Meaning
14-01 SMTP Connection Failed
No Service by SMTP
14-02
Service (421)
Access to SMTP Server
14-03
Denied (450)
Access to SMTP Server
14-04
Denied (550)
D127/D128
Suggested Cause/Action

Failed to connect to the SMTP server (timeout)
because the server could not be found.

The PC is not ready to transfer files.

SMTP server not functioning correctly.

The DNS IP address is not registered.

Network not operating correctly.

Destination folder selection not correct.

SMTP server operating incorrectly, or the
destination for direct SMTP sending is not
correct.

Contact the system administrator and check
that the SMTP server has the correct settings
and operates correctly.

Contact the system administrator for direct
SMTP sending and check the sending
destination.

Failed to access the SMTP server because the
access is denied.

SMTP server operating incorrectly. Contact
the system administrator to determine if there
is a problem with the SMTP server and to
check that the SMTP server settings are
correct.

Folder send destination is incorrect. Contact
the system administrator to determine that the
SMTP server settings and path to the server
are correct.

Device settings incorrect. Confirm that the
user name and password settings are correct.

Direct SMTP destination incorrect. Contact the
system administrator to determine if there is a
problem at the destination at that the settings
at the destination are correct.

SMTP server operating incorrectly

Direct SMTP sending not operating correctly
4-12 SM Appendix