Cannot Receive By Voip Gateway; Cannot Receive By Alias Fax Number - Ricoh B230 Service Manual

8 Remote fax cancelled transmission?

Cannot receive by VoIP Gateway.

Check Point
1 LAN cable connected?
2 Firewall/NAT is installed?
3 VoIP Gateway installed correctly?
4 VoIP Gateway power switched on?
IP address/host name of specified VoIP
5
Gateway correct on sender's side?
DNS server registered when host name
6
specified on sender side?
7 Network bandwidth too narrow?
8 G3 fax connected?
9 G3 fax power switched on?

Cannot receive by Alias Fax number.

Check Point
1 LAN cable connected?
2 Firewall/NAT is installed?
3 Gatekeeper installed correctly?
4 Power to Gatekeeper switched on?
SM
IP-Fax Troubleshooting
increase the bandwidth.
Lower the start modem reception baud
rate on the receiving side.
IPFAX SW06
Check whether the remote fax cancelled
the transmission.
Action
Check the LAN cable connection.
Cannot breach the firewall. Request the
remote fax to send by using another
method (Fax, Internet Fax)
Contact the network administrator.
Contact the network administrator.
Request the remote fax to check the IP
address/host name.
Contact the network administrator.
Request the network administrator to
increase the bandwidth.
Check that G3 fax is connected.
Check that G3 fax is switched on.
Action
Check the LAN cable connection.
Cannot the breach firewall. Request the
remote fax to send by using another
method (Fax, Internet Fax)
Contact the network administrator.
The sender machine displays this
error code when the sender fax is
a Ricoh model.
Contact the network administrator.
The sender machine displays this
error code when the sender fax is
a Ricoh model.
37 B786