Displayed Message
SECURITY KEY NOT
DETECTED #
ERROR OCCURRED
FLUSHING QUEUES
FAN FAULT
FATAL ERROR
xxxx
FILE EXISTS
Enable Overwrite
Table 13. LCD Message Troubleshooting
The security key is not present or has failed.
1. Power off the printer for 15 seconds, then power back on.
2. If the problem persists, contact your authorized customer
service representative.
NOTE:
# represents source of the error where:
1 = Failure during 3 button download
2 = Failure during 2 button download
3 = Failure during power up
An interim message displays while the printer discards host data
it cannot use because a fault condition exists. While this
message displays, the asterisk (*) rotates.
Wait. When the asterisk (*) stops rotating, a different fault
message will appear; troubleshoot the final message. Contact
your authorized customer service representative
The printer detected that the power supply fan did not rotate.
1. Verify that the fan rotates when the printer is first powered up
and when the printer moves media or prints.
2. Call your authorized service representative.
A fatal software error has occurred.
1. Cycle Power. Run the print job again. If the message appears,
load the latest firmware.
2. Run the print job again. If the message appears, record the
display message and follow the instructions for Diagnostics for
Fatal Error: page 237.
3. Contact your authorized customer service representative.
The printer operator tried to save a file using the name of an
existing stored file.
1. Enter the System > Flash File Edit menu and enable the
Overwrite Files feature to overwrite the existing file.
Solution/Explanation
251
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