Error Message; License Management Error - Konica Minolta BIZHUB 501 Service Manual

4. Troubleshooting of i-Option
4.2

Error message

4.2.1

License management error

• When abnormal value is detected in the license management information that is stored to the NVRAM
board or CF card, or some values are detected cleared, warning is issued to let the user know the abnor-
mality.
• The abnormality is detected at the timing of start-up or restart due to any condition.
• When the abnormality is detected, the corresponding i-Option function cannot be used, other ordinal func-
tions, however, such as copy, scanning, print or etc., can be used without interruption.
A. Example of error message
B. Main reasons of trouble
• The following shows the possible trouble factors and their countermeasure.
• When NVRAM board on overall control board is replaced with new one.
• When CF card is replaced with new one.
• When NVRAM board and CF card are replaced with the new ones at the
same time.
• When mounting the NVRAM board of the machine whose function(s)
have already been activated.
• When mounting the CF card of the machine whose function(s) have
already been activated.
• When mounting the NVRAM board and the CF card of the machine
whose function(s) have already been activated.
22
License management error occurred.
Board replacement
Field Service Ver.1.0 Mar. 2009
A0PDF4E502DA
Countermeasure
Repair ⇒ Activation
Repair
Initialize ⇒ Activation
Initialize ⇒ Activation
Initialize ⇒ Activation
Initialize ⇒ Activation