Konica Minolta BIZHUB 501 Service Manual
  1. Manuals
  2. Brands
  3. Konica Minolta Manuals
  4. All in One Printer
  5. bizhub 501
  6. Service manual

Konica Minolta BIZHUB 501 Service Manual

Hide thumbs Also See for BIZHUB 501:
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
459
460
461
462
463
464
465
466
467
468
469
470
471
472
473
474
475
476
477
478
479
480
481
482
483
484
485
486
487
488
489
490
491
492
493
494
495
496
497
498
499
500
501
502
503
504
505
506
507
508
509
510
511
512
513
514
515
516
517
518
519
520
521
522
523
524
525
526
527
528
529
530
531
532
533
534
535
536
537
538
539
540
541
542
543
544
545
546
547
548
549
550
551
552
553
554
555
556
557
558
559
560
561
562
563
564
565
566
567
568
569
570
571
572
573
574
575
576
577
578
579
580
581
582
583
584
585
586
587
588
589
590
591
592
593
594
595
596
597
598
599
600
601
602
603
604
605
606
607
608
609
610
611
612
613
614
615
616
617
618
619
620
621
622
623
624
625
626
627
628
629
630
631
632
633
634
635
636
637
638
639
640
641
642
643
644
645
646
647
648
649
650
651
652
653
654
655
656
657
658
659
660
661
662
663
664
665
666
667
668
669
670
671
672
673
674
675
676
677
678
679
680
681
682
683
684
685
686
687
688
689
690
691
692
693
694
695
696
697
698
699
700
701
702
703
704
705
706
707
708
709
710
711
712
713
714
715
716
717
718
719
720
721
722
723
724
725
726
727
728
729
730
731
732
733
734
735
736
737
738
739
740
741
742
743
744
745
746
747
748
749
750
751
752
753
754
755
756
757
758
759
760
761
762
763
764
Table of Contents

Advertisement

Quick Links

Download this manual See also: Function Manual, System Administrator Manual
Field Service
SERVICE MANUAL
501/421/361
2009.03
Ver. 2.0

Advertisement

Table of Contents
loading

Related Manuals for Konica Minolta BIZHUB 501

Summary of Contents for Konica Minolta BIZHUB 501

  • Page 1 Field Service SERVICE MANUAL 501/421/361 2009.03 Ver. 2.0...

  • Page 2: Table Of Contents

    MEASURES TO TAKE IN CASE OF AN ACCIDENT ............S-16 Legal restrictions on copying ..................C-1 Composition of the service manual ................. C-2 Notation of the service manual ..................C-3 bizhub 501/421/361 Main Body OUTLINE ........................1 MAINTENANCE......................9 ADJUSTMENT/SETTING ................... 165 TROUBLESHOOTING....................
  • Page 3 LU-203 OUTLINE ........................1 MAINTENANCE ......................3 ADJUSTMENT/SETTING ..................... 23 * For particulars, see the contents of LU-203. FS-522/PU-501/OT-602 OUTLINE ........................1 MAINTENANCE ......................5 ADJUSTMENT/SETTING ..................... 19 * For particulars, see the contents of FS-522/PU-501/OT-602. FS-523/RU-507 OUTLINE ........................1 MAINTENANCE ......................
  • Page 4 i-Option LK-101/102/103 OUTLINE ........................1 ADJUSTMENT / SETTING ..................... 3 TROUBLESHOOTING....................21 * For particulars, see the contents of LK-101/102/103.
  • Page 5 Blank page...

  • Page 6: Safety And Important Warning Items

    Because of possible hazards to an inexperienced person servicing this product as well as the risk of damage to the product, Konica Minolta Business Technologies, INC. (hereafter called the KMBT) strongly recommends that all servicing be performed only by KMBT- trained service technicians.

  • Page 7: Safety Warnings

    [1] MODIFICATIONS NOT AUTHORIZED BY KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. Konica Minolta brand products are renowned for their high reliability. This reliability is achieved through high-quality design and a solid service network. Product design is a highly complicated and delicate process where numerous mechanical, physical, and electrical aspects have to be taken into consideration, with the aim of arriving at proper tolerances and safety factors.
  • Page 8 SAFETY AND IMPORTANT WARNING ITEMS [2] POWER PLUG SELECTION In some countries or areas, the power plug provided with the product may not fit wall outlet used in the area. In that case, it is obligation of customer engineer (hereafter called the CE) to attach appropriate power plug or power cord set in order to connect the product to the supply.
  • Page 9 SAFETY AND IMPORTANT WARNING ITEMS [3] CHECKPOINTS WHEN PERFORMING ON-SITE SERVICE Konica Minolta brand products are extensively tested before shipping, to ensure that all applicable safety standards are met, in order to protect the customer and CE from the risk of injury.
  • Page 10 SAFETY AND IMPORTANT WARNING ITEMS Connection to Power Supply WARNING • Check whether the product is grounded properly. If current leakage occurs in an ungrounded product, you may suffer electric shock while operating the product. Connect power plug to grounded wall outlet. Power Plug and Cord WARNING •...
  • Page 11 SAFETY AND IMPORTANT WARNING ITEMS Power Plug and Cord WARNING • Check whether dust is collected around the power plug and wall outlet. Using the power plug and wall outlet without removing dust may result in fire. • Do not insert the power plug into the wall outlet with a wet hand.
  • Page 12 SAFETY AND IMPORTANT WARNING ITEMS Installation Requirements Prohibited Installation Places WARNING • Do not place the product near flammable materials or vola- tile materials that may catch fire. A risk of fire exists. • Do not place the product in a place exposed to water such as rain.
  • Page 13 SAFETY AND IMPORTANT WARNING ITEMS Servicing Inspection before Servicing CAUTION • Before conducting an inspection, read all relevant docu- mentation (service manual, technical notices, etc.) and proceed with the inspection following the prescribed pro- cedure in safety clothes, using only the prescribed tools. Do not make any adjustment not described in the docu- mentation.
  • Page 14 SAFETY AND IMPORTANT WARNING ITEMS Safety Checkpoints WARNING • When taking a report of problems from a user, check each part and repair properly. A risk of product trouble, injury, and fire exists. • Check the exterior and frame for edges, burrs, and other damages.

  • Page 15: Handling Of Consumables

    SAFETY AND IMPORTANT WARNING ITEMS Safety Checkpoints WARNING • When replacing a lithium battery, replace it with a new lith- ium battery specified in the Parts Guide Manual. Dispose of the used lithium battery using the method specified by local authority. Improper replacement can cause explosion.
  • Page 16 SAFETY AND IMPORTANT WARNING ITEMS Handling of Consumables WARNING • Never throw the used cartridge and toner into fire. You may be burned due to dust explosion. Handling of Service Materials CAUTION • Unplug the power cord from the wall outlet. Isopropyl alcohol and acetone are highly flammable and must be handled with care.
  • Page 17 SAFETY AND IMPORTANT WARNING ITEMS Used Batteries Precautions Handling of batteries CAUTION • ALL Areas CAUTION Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. •...

  • Page 18: Safety Information

    SAFETY INFORMATION SAFETY INFORMATION IMPORTANT NOTICE The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Admin- istration implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. This copier is certified as a "Class 1"...

  • Page 19: Indication Of Warning On The Machine

    SAFETY INFORMATION INDICATION OF WARNING ON THE MACHINE Caution labels shown below are attached in some areas on/in the machine. When accessing these areas for maintenance, repair, or adjustment, special care should be taken to avoid burns and electric shock. Finisher FS-522 50gap0e001nb S-14...
  • Page 20 SAFETY INFORMATION FS-523 50gap0e002nb CAUTION: • You may be burned or injured if you touch any area that you are advised by any caution label to keep yourself away from. Do not remove caution labels. And also, when the caution label is peeled off or soiled and cannot be seen clearly, replace it with a new caution label.

  • Page 21: Measures To Take In Case Of An Accident

    MEASURES TO TAKE IN CASE OF AN ACCIDENT MEASURES TO TAKE IN CASE OF AN ACCIDENT 1. If an accident has occurred, the distributor who has been notified first must immediately take emergency measures to provide relief to affected persons and to prevent further damage.

  • Page 22: Legal Restrictions On Copying

    Legal restrictions on copying Certain types of originals must never be copied with the purpose or intent to pass copies of such originals off as the originals. The following is not a complete list, but is meant to be used as a guide to responsible copy- ing.

  • Page 23: Composition Of The Service Manual

    Composition of the service manual This service manual consists of the following sections and chapters: <Theory of Operation section> OUTLINE: System configuration, product specifications, unit configuration, and paper path COMPOSITION/OPERATION: Configuration of each unit, explanation of the operating system, and explanation of the control system This section gives, as information for the CE to get a full understanding of the product, a rough outline of the object and role of each function, the relationship between the electrical system and the mechanical system, and the timing of operation of each part.

  • Page 24: Notation Of The Service Manual

    Notation of the service manual A. Product name In this manual, each of the products is described as follows: (1) IC board: Standard printer (2) bizhub 501/421/361: Main body (3) Microsoft Windows 95: Windows 95 Microsoft Windows 98: Windows 98...
  • Page 25 Classification Load symbol Ex. of signal name Description Power to drive the motor CONT Drive signal DRV1 Motor DRV2 Drive signals of two kinds Drive signals (control signals) of three kinds DRV1 DRV2 DRV3 DRV A DRV A DRV B Drive signals (control signals) of four kinds Motor, phases A and B control signals DRV B...
  • Page 26 Classification Load symbol Ex. of signal name Description SG, S.GND, S_GND Signal ground Ground PG, P.GND Power ground Data carrier detection Serial input SOUT Serial output Data terminal operation available Signal ground (earth) Serial com- DSR, DSET Data set ready munication Transmission request signal Consent transmission signal...
  • Page 27 Blank Page...
  • Page 28 Field Service SERVICE MANUAL 501/421/361 Main body 2009.03 Ver. 2.0...
  • Page 29 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.

  • Page 30: Outline

    Periodically replacement parts list (bizhub 501/421) ....... . . 16...
  • Page 31 CONTENTS Field Service Ver.2.0 Mar. 2009 3.12 Maintenance procedure of the bypass tray section ........62 3.12.1 Removing/reinstalling the bypass unit .

  • Page 32: Adjustment/Setting

    Field Service Ver.2.0 Mar. 2009 CONTENTS 6.1.5 Registration section ............133 List of parts to be disassembled and reassembled .
  • Page 33 CONTENTS Field Service Ver.2.0 Mar. 2009 10.4.2 Transfer Manual Adj............188 10.4.3 Separation (AC) Manual Adj.

  • Page 34: Troubleshooting

    Field Service Ver.2.0 Mar. 2009 CONTENTS 10.9.3 Punch Horizontal Position (PU) ..........243 10.9.4 Punch Resist Loop (PU) .
  • Page 35 CONTENTS Field Service Ver.2.0 Mar. 2009 11.2 Mis-centering adjustment of the bypass tray ......... . 326 TROUBLESHOOTING 12.
  • Page 36 Field Service Ver.2.0 Mar. 2009 CONTENTS 17. OVERALL WIRING DIAGRAM 17.1 Main body 17.2 Main body 1/4 17.3 Main body 2/4 17.4 Main body 3/4 17.5 Main body 4/4 17.6 DF 17.7 PC 17.7.1 PC-206 17.7.2 PC-407 17.8 LU 17.9 FS 17.9.1 FS-522/PU-501 17.9.2 FS-523 17.10SD...
  • Page 37 CONTENTS Field Service Ver.2.0 Mar. 2009 Blank page viii...

  • Page 38: Outline

    Field Service Ver.2.0 Mar. 2009 1. SYSTEM CONFIGURATION OUTLINE 1. SYSTEM CONFIGURATION A. System configuration [29] [33] [34] [35] [36] [30] [31] [32] [10] [11] [12] [13] [14] [15] [28] [27] [26] [17] [25] [20] [24] [21] [23] [18] [16] [22] [16] [19]...
  • Page 39 [18] Paper feed cabinet (PC-206) "6.4 Option counter" in Field Service bizhub 501/421/361 main body for details. Dehumidifier heater is set up as service part. Swedish punch kit G is for Europe only. Upgrade kit (UK-202) is needed for using i-option.
  • Page 40 Field Service Ver.2.0 Mar. 2009 1. SYSTEM CONFIGURATION B. Configuration for optional device connection Note • Any combination other than those listed below is not available. Combinations for paper feeding Combinations for finishing Remarks DK-506/PC-206/PC-407 *1 OT-504 DK-506/PC-206/PC-407 *1 OT-504 JS-502 DK-506/PC-206/PC-407 *1 RU-507 + FS-523...

  • Page 41: Product Specifications

    2. PRODUCT SPECIFICATIONS Field Service Ver.2.0 Mar. 2009 2. PRODUCT SPECIFICATIONS A. Type Type Desktop type Copying method Indirect electrostatic method Original stand Fixed Original alignment Left rear standard Photo conductor Sensitizing method Laser writing Paper feed trays Two trays 500 sheet x 2, 80g/m Bypass feed 150 sheet x 1, 80g/m...
  • Page 42 Horizontal magnifi- x 0.25 to x 4.00 (at the step of 0.1%) cation Warm-up time 60 seconds or less (bizhub 501) 30 seconds or less (bizhub 421/361) First copy out time 3.2 seconds or less (bizhub 501) 3.6 seconds or less (bizhub 421/361) Continuous copy speed 50 copies /min.

  • Page 43: Maintenance

    High quality paper of 106 to 210 g/m (thick paper) Standard specified paper Plain paper: Inch: Hammermill Tidal MP (20 lbs) Metric: Konica Minolta Profi (80 g/m Recycle paper: Inch: Hammmermill Bond (20lbs), Domtar Recycled Copy (20lbs) Metric: Nautilus (80 g/m Special paper/recommended paper...
  • Page 44 Field Service Ver.2.0 Mar. 2009 2. PRODUCT SPECIFICATIONS E. Machine data Power source Inch: AC120V 12A, 60Hz Metric: AC220-240V 7A, 50Hz Maximum power consumption 1,560 W or less (full system) Dimensions Main body 685 (W) x 823.7 (D) x 1,150 (H) mm *1 + DF-613 + PC or DK Weight...
  • Page 45 2. PRODUCT SPECIFICATIONS Field Service Ver.2.0 Mar. 2009 Blank page...

  • Page 46: Maintenance

    Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK MAINTENANCE 3. PERIODIC CHECK Maintenance item Note • For the replacement procedure of periodically replaced parts, see "3.4 Maintenance procedure of the external section" "3.14 Maintenance procedure of the fusing section". • The alcohol described in this section represents the isopropyl alcohol. 3.1.1 Main body A.
  • Page 47 (Tray 1, 2) Bypass tray Feed roller Alcohol/cleaning pad section Separation roller Alcohol/cleaning pad Fusing Fusing roller section 50GE5303 (bizhub 501) 50GA5303 (bizhub 421/361) Fusing pressure roller 50GA5304 Fusing web 50GA-540 Fusing counter reset Heat insulating sleeve /A 26NA5372 Fusing bearing /Up...
  • Page 48 Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK B. Maintenance 2 (Every 500,000 prints (bizhub501/421) / Every 450,000 prints (bizhub361)) Unit Description Quantity Implementation classification Materials classification Tools used Cleaning Check Lubrication Replacement Transfer/sep- Transfer/separation aration sec- unit tion 50GA-260 Fusing Fusing sensor assy section...
  • Page 49 3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 D. Maintenance 4 (Every 1,250,000 prints (bizhub501/421) / Every 900,000 prints (bizhub361)) Unit Description Quantity Implementation classification Materials classification Tools used Cleaning Check Lubrication Replacement Registration Registration bearing /Rt section 26NA4536 Registration bearing /Lt 26NA4537 Loop roller 50GA3865...

  • Page 50: Maintenance

    Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK B. Maintenance 2 (Every 500,000 prints (bizhub501/421) / Every 450,000 prints (bizhub361)) Unit Description Quantity Implementation classification Materials classification Tools used Cleaning Check Lubrication Replacement Paper feed Pick-up roller Actual: 200,000 faces section 16EA56020 Feed roller...

  • Page 51: Maintenance

    3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 3.1.4 A. Maintenance 1 (Every 250,000 prints (bizhub501/421) / Every 225,000 prints (bizhub361)) Unit Description Quantity Implementation classification Materials classification Tools used Cleaning Check Lubrication Replacement Preparations Paper through check Paper feed Pick-up rubber Alcohol/cleaning pad section...
  • Page 52 Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK 3.1.6 A. Maintenance 1 (Every 250,000 prints (bizhub501/421) / Every 225,000 prints (bizhub361)) Unit Description Quantity Implementation classification Materials classification Tools used Cleaning Check Lubrication Replacement Preparations Paper through check Conveyance Each roller Alcohol/cleaning pad section Final check...

  • Page 53: Main Body

    3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 Replacement parts list 3.2.1 Periodically replacement parts list (bizhub 501/421) Note • For the replacement procedure of periodically replaced parts, see "3.4 Maintenance procedure of the external section" "3.14 Maintenance procedure of the fusing section".
  • Page 54 (See P.5 in "Field Service DF-613") (See P.6 in "Field Service DF-613") (See P.7 in "Field Service PC-206 (bizhub 501/421/361)" / See P.7 in "Field Service PC-407 (bizhub 501/ 421/361)") (See P.4 in "Field Service PC-206 (bizhub 501/421/361)" / See P.4 in "Field Service PC-407 (bizhub 501/ 421/361)")

  • Page 55: Periodically Replacement Parts List (Bizhub 361)

    3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 3.2.2 Periodically replacement parts list (bizhub 361) Note • For the replacement procedure of periodically replaced parts, see "3.4 Maintenance procedure of the external section" "3.14 Maintenance procedure of the fusing section". •...
  • Page 56 (See P.5 in "Field Service DF-613") (See P.6 in "Field Service DF-613") (See P.7 in "Field Service PC-206 (bizhub 501/421/361)" / See P.7 in "Field Service PC-407 (bizhub 501/ 421/361)") (See P.4 in "Field Service PC-206 (bizhub 501/421/361)" / See P.4 in "Field Service PC-407 (bizhub 501/ 421/361)")

  • Page 57: Life Value

    Field Service Ver.2.0 Mar. 2009 Life value 3.3.1 Life value of materials Item Number of prints Remarks Drum 250,000 (bizhub 501/421) The life value is defined only by the number of prints. 225,000 (bizhub 361) Developer 250,000 (bizhub 501/421) 225,000 (bizhub 361)

  • Page 58: Maintenance Procedure Of The External Section

    Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK Maintenance procedure of the external section 3.4.1 Replacing the ozone filter A. Periodically replaced part/cycle • Ozone filter : Every 250,000 prints *1 : Every 225,000 prints *2 501/421 B. Procedure Remove the right cover /Up. (See P.138) Remove the ozone filter [1].

  • Page 59: Replacing The Filter Cover Assy And The Suction Filter /A Assy

    3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 3.4.2 Replacing the filter cover assy and the suction filter /A assy A. Periodically replaced parts/cycle • Filter cover assy : Every 250,000 prints *1 : Every 225,000 prints *2 • Suction filter /A assy : Every 250,000 prints *1 : Every 225,000 prints *2 501/421...
  • Page 60 Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK Note • Be sure to install the suction filter /A assy with the white filter face [1] inside. Reinstall the above parts following the removal steps in reverse. 50gaf2c017na...

  • Page 61: Replacing The Paper Exit Suction Filter

    3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 3.4.3 Replacing the paper exit suction filter A. Periodically replaced part/cycle • Paper exit suction filter : Every 250,000 prints *1 : Every 225,000 prints *2 501/421 B. Procedure Remove the screw [1] and then remove the paper exit suction filter cover [2].

  • Page 62: Maintenance Procedure Of The Write Section

    Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK Maintenance procedure of the write section 3.5.1 Replacing the write unit Warning • Be sure not to turn on the write unit with it shifted from its regular installation position. • Be absolutely sure not to remove the write unit cover. Otherwise, laser beams get in your eyes and you may suffer loss of sight.
  • Page 63 3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 Remove the 6 screws [1] and then remove the write cover [2]. Note • When installing the write cover, be sure to set the projections of the positioning [3] at 2 places into each of the holes of the frame. 50gaf2c021nb Remove the 2 screws [1].
  • Page 64 Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK Remove the 3 connectors [1]. Remove the 3 screws [2] and then remove the write unit [3]. Note • When removing the write unit, be sure to avoid touching the dust-proof glass. 50gaf2c024na Note •...
  • Page 65 3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 Note • When installing the write unit, be sure to set the projections [1] at 2 places provided on the bottom to the 2 holes [2] of the main body frame for positioning. Reinstall the above parts following the removal steps in reverse.

  • Page 66: Maintenance Procedure Of The Photosensitive Material Section

    Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK Maintenance procedure of the photosensitive material section 3.6.1 Replacing the drum unit Note • When removing the drum unit, be sure to hold it at both ends. • When removing the drum unit, be sure to avoid holding it at the separation claw unit section. •...

  • Page 67: Replacing The Drum

    3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 3.6.2 Replacing the drum Note • Be sure to avoid touching the drum and the cleaning blade with bare hands, and also be careful not to damage them. • When storing the drum, be sure to store it in the dark place with a drum cover attached. •...
  • Page 68 Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK B. Procedure Remove the drum unit from the main body. (See P.29) Remove the C-clip [1] and pull out the cleaning rod [2]. Note • When installing the cleaning rod, be sure to take note of the direction of the C-clip.
  • Page 69 3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 Remove the connector [1]. Open the lock lever [2] and remove the charging corona unit [3]. 50gaf2c030na...
  • Page 70 Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK Remove the screw [1] and then remove the shaft mounting plate [2]. Pull out the drum shaft [3] for removal. Note • When installing the drum shaft, be sure to insert the drum shaft until the shaft mounting plate comes into contact firmly with it as shown in the drawing.
  • Page 71 3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 Remove the seal blocks [1] and [2]. Hold the drum [3] at both ends and remove it. Note • When removing the drum, be careful not to damage the photosensitive surface. • When removing the drum, be careful not to hit it against the metal frame section [4] of the cleaning blade.
  • Page 72 Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK Note • When installing the drum, using the attached jig [2] with the drum unit cover [1] before installing the charging corona unit, rotate the drum 1 full turn in the arrow-marked direction [3].

  • Page 73: Maintenance Procedure Of The Transfer/Separation Corona Section

    3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 Maintenance procedure of the transfer/separation corona section 3.7.1 Replacing the transfer/separation corona unit A. Periodically replaced part/cycle • Transfer/separation corona unit : Every 500,000 prints *1 : Every 450,000 prints *2 501/421 B.

  • Page 74: Maintenance Procedure Of The Developing Section

    Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK Maintenance procedure of the developing section 3.8.1 Replacing the developing unit A. Periodically replaced part/cycle • Developing unit : Every 750,000 prints *1 : Every 675,000 prints *2 501/421 B. Procedure Open the front door [1]. Loosen the screw [2] and remove the developing unit [3].

  • Page 75: Replacing Developer

    3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 3.8.2 Replacing developer A. Periodically replaced part/cycle • Developer : Every 250,000 prints *1 : Every 225,000 prints *2 501/421 B. Procedure Remove the developing unit from the main body. (See P.37) Release the locks [1] at 2 places and remove the developing unit cover /1 [2].
  • Page 76 Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK Note • When installing the developing unit cover /1 [1], be sure to install it so that the splash pre- vention sheet [2] does not get caught into the developing roller [3]. 50gaf2c037na...
  • Page 77 3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 Tilt the developing unit [1], and rotate the develop- ing gear [2] in the arrow-marked direction [3] to discharge thoroughly developer in the developing unit [1]. Clean developer and toner that adhere to the developing roller [4].

  • Page 78: Maintenance Procedure Of The Toner Supply Section

    Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK Maintenance procedure of the toner supply section 3.9.1 Replacing the filter mounting plate assy A. Periodically replaced part/cycle • Filter mounting plate assy : Every 250,000 prints *1 : Every 225,000 prints *2 501/421 B.

  • Page 79: Replacing The Suction Cover /2 Assy

    3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 3.9.2 Replacing the suction cover /2 assy A. Periodically replaced part/cycle • Suction cover /2 assy : Every 250,000 prints *1 : Every 225,000 prints *2 501/421 B. Procedure Remove the developing unit from the main body. (See P.37) Open ADU.
  • Page 80 Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK Remove the 2 suction cover /2 assy's [1]. Reinstall the above parts following the removal steps in reverse. 50gaf2c045na...

  • Page 81: Cleaning/Toner Recycle Section

    3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 3.10 Cleaning/toner recycle section 3.10.1 Replacing the cleaning blade assy Note • Be sure to avoid touching the edge section of the cleaning blade assy with bare hands. • When installing the cleaning blade assy, be sure to apply setting powder to the circumference of the drum and the cleaning blade, regardless of these parts being new or used ones.
  • Page 82 Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK Note • When installing the cleaning blade assy [1], be sure to insert the transparent sheet section [2] of the unit the between the collection screw [3] and the collection paddle [4]. Reinstall the above parts following the removal steps in reverse.

  • Page 83: Maintenance Procedure Of The Paper Feed Section

    3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 3.11 Maintenance procedure of the paper feed section 3.11.1 Replacing the feed roller/pick-up roller (tray 1) A. Periodically replaced parts/cycle • Feed roller : Every 750,000 prints (Actual replacement cycle: Every 300,000 prints) *1 : Every 675,000 prints (Actual replacement cycle: Every 300,000 prints) *2 •...
  • Page 84 Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK Note • When installing the paper feed unit /1 [1], be sure to set the shafts [2] and [3] to the holes [4] and [5]. 50gaf2c109na...
  • Page 85 3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 Remove the 2 screws [1] and then remove the separation roller unit /1 [2]. [3][4] Note • When installing the separation roller unit /1, be sure to set the projections [3], 1 each, to each of the holes [4].
  • Page 86 Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK Remove the C-ring [1] and then remove the bear- ing [2]. Detach the hook [4] of the spring [3] from the oblong hole [5]. Remove the bearing [6] and then remove the paper feed roller unit [7].
  • Page 87 3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 Remove the C-ring [1] and then remove the feed roller [2]. 50gaf2c163na Remove the C-rings [1], 1 each, and then remove the 2 bearings [2]. Remove the pick-up roller assy [3]. 50gaf2c164na Remove the C-ring [1] and then remove the pick- up roller [2].

  • Page 88: Replacing The Separation Roller Assy (Tray 1)

    Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK 3.11.2 Replacing the separation roller assy (tray 1) A. Periodically replaced part/cycle • Separation roller assy : Every 750,000 prints (Actual replacement cycle: Every 300,000 prints) *1 : Every 675,000 prints (Actual replacement cycle: Every 300,000 prints) *2 501/421 B.
  • Page 89 3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 Remove the guide [1]. Remove the C-ring [2] and then remove the sepa- ration roller assy [3]. Reinstall the above parts following the removal steps in reverse. 50gaf2c119na...

  • Page 90: Replacing The Feed Roller/Pick-Up Roller (Tray 2)

    Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK 3.11.3 Replacing the feed roller/pick-up roller (tray 2) A. Periodically replaced parts/cycle • Feed roller : Every 750,000 prints (Actual replacement cycle: Every 300,000 prints) *1 : Every 675,000 prints (Actual replacement cycle: Every 300,000 prints) *2 •...
  • Page 91 3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 Remove the 2 screws [1] and then remove the conveyance roller cover [2]. 50gaf2c122na Remove 2 screws [1] and then remove the paper feed guide /2 [2] in the arrow-marked direction [3]. 50gaf2c123na...
  • Page 92 Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK Remove the 2 connectors [1]. Remove the 3 screws [2] and then remove the paper feed unit /2 [3]. 50gaf2c124na...
  • Page 93 3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 Remove the 2 screws [1] and then remove the separation roller unit /2 [2]. Note • When installing the separation roller unit /2, be sure to set the projection [3] to the hole [4]. 50gaf2c125na Remove the 2 screws [1].
  • Page 94 Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK Remove the connector [1]. Remove the C-ring [2] and then remove the feed clutch /2 (CL5) [3]. Note • When installing CL5, be sure to set the stop- per [4] to the guide plate [5]. 50gaf2c127na...
  • Page 95 3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 Detach the hook [2] of the spring [1] from the oblong hole [3]. Remove the C-rings [4], 1 each, and then remove the 2 bearings [5]. Remove the paper feed roller unit [6]. Note •...
  • Page 96 Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK Remove the C-ring [1] and then remove the feed roller [2]. 50gaf2c167na Remove the C-rings [1], 1 each, and then remove the 2 bearings [2]. Remove the pick-up roller assy [3]. 50gaf2c168na Remove the C-ring [1] and then remove the pick- up roller [2].

  • Page 97: Replacing The Separation Roller Assy (Tray 2)

    3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 3.11.4 Replacing the separation roller assy (tray 2) A. Periodically replaced part/cycle • Separation roller assy : Every 750,000 prints (Actual replacement cycle: Every 300,000 prints) *1 : Every 675,000 prints (Actual replacement cycle: Every 300,000 prints) *2 501/421 B.
  • Page 98 Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK Remove the 2 C-rings [1] and pull out the shaft [2]. Remove the separation roller mounting plate [3]. Note • When removing the separation roller mount- ing plate, be careful that the spring [4] does not get lost since it is apt to come off.

  • Page 99: Maintenance Procedure Of The Bypass Tray Section

    3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 3.12 Maintenance procedure of the bypass tray section 3.12.1 Removing/reinstalling the bypass unit A. Procedure Remove the right cover /Lw. (See P.139) Remove the screw [1] and then remove the bypass cover /Fr [2]. Loosen the screw [3] and then remove the screw [4] to remove the bypass cover /Rr [5].
  • Page 100 Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK Remove the 3 connectors [1]. Remove the screw [2] and then remove the ground terminal [3]. Remove the 5 screws [4] and then remove the bypass unit [5]. 50gaf2c002na...
  • Page 101 3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 Reinstall the above parts following the removal steps in reverse. After installing the bypass unit, open the tray 2 paper feed guide [1] and the bypass feed guide [2] in the arrow-marked direction [3] to check to see if they operate smoothly.

  • Page 102: Replacing The Separation Roller Assy

    Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK 3.12.2 Replacing the separation roller assy A. Periodically replaced part/cycle • Separation roller assy : Every 750,000 prints (Actual replacement cycle: Every 300,000 prints) *1 : Every 675,000 prints (Actual replacement cycle: Every 300,000 prints) *2 501/421 Note •...
  • Page 103 3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 Detach the hook [1] from the hole [2] and remove the push-up plate assy [3]. 50gaf2c005na Note • When installing the push-up plate assy, be sure to install it while pressing the push-up plate [3] so that each of the springs [1] does not comes off each cross-headed boss [2].
  • Page 104 Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK Remove the 2 screws [1] and then remove the separation roller fixing plate assy [2]. 50gaf2c007na Detach the support axis [2] of the holder [1] from the mounting plate [3] and remove the holder. Note •...

  • Page 105: Replacing The Feed Roller

    3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 3.12.3 Replacing the feed roller A. Periodically replaced part/cycle • Feed roller : Every 750,000 prints (Actual replacement cycle: Every 300,000 prints) *1 : Every 675,000 prints (Actual replacement cycle: Every 300,000 prints) *2 501/421 Note •...
  • Page 106 Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK Open the lever [1]. Remove the 2 screws [2] and then remove the paper roller cover [3]. 50gaf2c169na Remove the C-ring [1] and then remove the feed clutch /BP (CL6) [2]. Note •...
  • Page 107 3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 Remove the C-ring [1] and then remove the bear- ing [2]. Remove the bearing [3] and slide the shaft [4]. 50gaf2c172na Remove the C-ring [1] and then remove the feed roller [2] from the shaft [3]. Note •...

  • Page 108: Maintenance Procedure Of The Registration Section

    Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK 3.13 Maintenance procedure of the registration section 3.13.1 Cleaning the paper dust removing brush A. Periodic cleaning cycle • Paper dust removing brush : Every 250,000 prints *1 : Every 225,000 prints *2 501/421 B.

  • Page 109: And The Registration Bearings /Rt And /Lt

    3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 3.13.2 Replacing the loop roller, the loop bearing, the registration roller /Rt, and the registration bearings /Rt and /Lt A. Periodically replaced parts/cycle • Loop roller : Every 1,250,000 prints *1 : Every 900,000 prints *2 •...
  • Page 110 Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK Remove the 5 screws [1] and then remove the ADU drive assy [2]. Note • When installing the ADU drive assy, be sure to set the stopper [4] of the registration clutch (CL1) [3] to the guide plate [5].
  • Page 111 3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 Remove the connector [1]. Remove the screw [2]. Remove the C-clip [3] and slide CL1 [4] in the arrow-marked direction [5]. Remove the 2 C-clips [6] to release the bearing [7]. Note •...
  • Page 112 Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK Remove the bearing [1] and CL1 [2]. Remove the E-ring [3] and then remove the loop clutch (CL2) [4]. Note • When installing CL2, be sure to set the stop- per [5] to the screw [6]. Remove the screw [7] and then remove the regis- tration main body assy [8].
  • Page 113 3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 Remove the E-rings [1] and release the 2 loop bearings [2]. Remove the loop roller [3]. Remove the 2 loop bearings from the loop roller. 50gaf2c157nb...
  • Page 114 Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK Remove the 2 springs [1]. Remove the E-rings [2], 1 each, and then remove the 2 registration bearings /Lt [3]. Remove the registration roller /Lt [4]. Note • When attaching the spring, be sure to couple the hook [5] of the spring at the position as shown in the drawing left.
  • Page 115 3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 Remove the E-rings [1], 1 each, and then remove the 2 registration bearings /Rt [2]. Remove the registration roller /Rt [3]. Reinstall the above parts following the removal steps in reverse. 50gaf2c159nb...

  • Page 116: Maintenance Procedure Of The Fusing Section

    Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK 3.14 Maintenance procedure of the fusing section 3.14.1 Removing/reinstalling the fusing unit Caution • Since the fusing section gets hot immediately after turning off the main power switch (SW1) or the power switch (SW2), you may suffer a burn. Be sure to conduct the operations when the tempera- ture goes down sufficiently.
  • Page 117 3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 Remove the 2 connectors [1]. Remove the screw [2] and then remove the filter cover [3]. Remove the 2 screws [4]. Loosen the 2 screws [5]. And after sliding the entire reverse unit [6] in the arrow-marked direc- tion [7], tilt the front side in the arrow-marked direction [8] for removal.

  • Page 118: Replacing The Fusing Claw Assy

    Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK Remove the 2 screws [1] and then remove the fusing unit [2]. Note • When lifting the fusing unit, be sure to hold it at both ends. • When installing/removing it, be careful not to damage rollers.
  • Page 119 3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 Slide the fusing front guide assy [1] for removal. 50gaf2c089na...
  • Page 120 Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK Remove the connector [1]. Remove the screw [2] and raise the fusing claw assy [3]. Remove the connector [4] from the fusing claw assy. Note • When installing the fusing claw assy, be care- ful not to neglect attaching the connector [4].

  • Page 121: Replacing The Fusing Web

    3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 3.14.3 Replacing the fusing web A. Periodically replaced part/cycle • Fusing web : Every 250,000 prints *1 : Every 225,000 prints *2 501/421 B. Procedure Remove the fusing unit. (See P.79) Remove the fusing claw assy. (See P.81) Remove the screw [1].
  • Page 122 Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK • The performance of a new fusing web [1] is guaranteed from the position at which a brown line [2] is broken. When replacing the fusing web, be sure to take up the fusing web up to the position at which the distance [5] from the nip section [4] of the fusing roller [3] and the fusing web to the brown line becomes...

  • Page 123: Replacing The Fusing Driven Roller Assy /A And /B

    3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 3.14.4 Replacing the fusing driven roller assy /A and /B A. Periodically replaced parts/cycle • Fusing driven roller assy /A : Every 250,000 prints *1 : Every 225,000 prints *2 • Fusing driven roller assy /B : Every 250,000 prints *1 : Every 225,000 prints *2 501/421...
  • Page 124 Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK Remove the 4 screws [1]. Remove the 2 fusing driven roller assy's /A [2] and the 2 fusing driven roller assy's /B [3]. Note • The gear [4] is not fixed. Take care when mov- ing it.

  • Page 125: Removing/Reinstalling The Fusing Heater Lamps /1 (L2) And /2 (L3)

    3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 3.14.5 Removing/reinstalling the fusing heater lamps /1 (L2) and /2 (L3) Note • Be careful not to touch the lamp sections of L2 and L3 with bare hands. When touched, be sure to clean them with a roller cleaner.
  • Page 126 Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK Remove the screw [1] and then remove the lamp fixing plate /Fr [2]. Pull out the fusing heater lamps /1 (L2) [3] and /2 (L3) [4] in the arrow-marked direction [5] and remove them.

  • Page 127: Replacing The Fusing Roller, The Fusing Pressure Roller, The Heat Insulating Sleeve /A, The Fusing Bearings /Up And /Lw And The Fusing Input Gear Assy

    3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 3.14.6 Replacing the fusing roller, the fusing pressure roller, the heat insulating sleeve /A, the fusing bearings /Up and /Lw and the fusing input gear assy A. Periodically replaced parts/cycle • Fusing roller : Every 250,000 prints *1 : Every 225,000 prints *2 •...
  • Page 128 Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK B. Procedure Remove the fusing unit. (See P.79) Remove the fusing claw assy from the fusing unit. (See P.81) Remove the fusing web from the fusing unit. (See P.84) Remove the fusing casing. (See P.86) Remove the fusing heater lamps /1 (L2) and /2 (L3).
  • Page 129 3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 Remove the C-ring [1] and then remove the gear [2]. Remove the heat insulating sleeve /A [3] and the fusing bearing /Up [4]. Note • When installing the heat insulating sleeve /A and the fusing bearing /Up, be sure to install [10] them with their respective collar [5] outside.
  • Page 130 Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK Remove the 2 fusing bearings /Lw [2] from the fusing pressure roller [1]. Note • When installing the fusing bearing /Lw, be sure to install it with its collar section [3] inside. Coat the cored bar section with grease.

  • Page 131: Replacing The Fusing Sensor Assy

    3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 3.14.7 Replacing the fusing sensor assy Caution • After installing the fusing sensor assy, be sure to check to see if it is in touch with the fusing roller. A. Periodically replaced part/cycle •...
  • Page 132 Field Service Ver.2.0 Mar. 2009 3. PERIODIC CHECK Remove the screws [1], 1 each, and then remove the fusing sensor assy [2]. Note • When installing the fusing sensor assy, be careful not to deform the sensor section. • After installing the fusing sensor assy, be sure to check to see if the wiring harness is not in touch with the fusing roller.

  • Page 133: Replacing The Fuse Holder Assy

    3. PERIODIC CHECK Field Service Ver.2.0 Mar. 2009 3.14.8 Replacing the fuse holder assy Caution • After installing the fuse holder assy, be sure to check to see if it is in touch with the fusing roller. A. Periodically replaced part/cycle •...

  • Page 134: Service Tools

    Field Service Ver.2.0 Mar. 2009 4. SERVICE TOOLS 4. SERVICE TOOLS Service material list Material No. Name Shape Remark 000V-19-0 Setting powder 25 g 000V-18-0 Cleaning pad 10 pcs/1 pack 00GR0026 Multemp FF-RM 25 g 00GR0021 Solvest 240 Multemp FF-RM is rec- ommended.

  • Page 135: Jig List

    4. SERVICE TOOLS Field Service Ver.2.0 Mar. 2009 Jig list Parts No. Name Shape Quantity Remark 26NA2134 Drum rotation mem- Mounted to the drum unit 26NAJG01 Optic unit positioning 4040PJP1 Test chart With a KONICA (A3 size) MINOLTA logo 4040PJP3 Test chart Without a KONICA (A3 size)

  • Page 136: Materials

    For SD staple adjust- ing jig ment Materials A. Item Parts name Useful sheets Type name Toner bottle 32,190 prints TN511 Drum 250,000 prints (bizhub 501/421) DR510 225,000 prints (bizhub 361) Developer 250,000 prints (bizhub 501/421) DV511 225,000 prints (bizhub 361)

  • Page 137: Firmware Version Up

    5. FIRMWARE VERSION UP Field Service Ver.2.0 Mar. 2009 5. FIRMWARE VERSION UP 5.1.1 Outline A. ISW (In-System Writer) The operation to rewrite firmware stored in the flash ROM that is built in each control board in the main body with the board left built in the main body is called an ISW.

  • Page 138: Board To Be Rewritten And Rewritable Firmware

    Field Service Ver.2.0 Mar. 2009 5. FIRMWARE VERSION UP C. When writing the firmware afresh (When replacing the board or when failed in rewriting the firm- ware) Applicable board Display when the power is turned ON Mode Other boards ISW error displayed Service mode For the overall control board (OACB), when something is wrong with the firmware or no firmware is written, the normal start-up cannot be made.

  • Page 139: Usb Isw

    5. FIRMWARE VERSION UP Field Service Ver.2.0 Mar. 2009 USB ISW 5.2.1 Outline Conduct the ISW locally by connecting the USB memory to the USB port of the main body. 5.2.2 SPECIFICATIONS A. Parts required to conduct the USB ISW •...

  • Page 140: Usb Isw In The Service Mode

    Field Service Ver.2.0 Mar. 2009 5. FIRMWARE VERSION UP 5.2.3 USB ISW in the service mode This mode is used when the OACB operates properly. Note • To execute the ISW, be sure to turn ON the Main power switch (SW1) of the main body and the Sub-power switch (SW2).
  • Page 141 5. FIRMWARE VERSION UP Field Service Ver.2.0 Mar. 2009 B. ISW execution Step Operation Insert the USB memory into the USB port /1 [1] or 2 [2] at the rear side of the main body. a0r5f2c002ca Check the USB connect icon on the operation panel screen. a0r5f2e001ca Enter the Service mode.
  • Page 142 Field Service Ver.2.0 Mar. 2009 5. FIRMWARE VERSION UP Step Operation Press [ISW]. "ISW screen" Press the [Board Type Selection]. e.g.: MFP controller Select [MFP controller] and press [OK].
  • Page 143 5. FIRMWARE VERSION UP Field Service Ver.2.0 Mar. 2009 Step Operation Press the [Marketing Area Selection]. Select the marketing area. Press the [File Selection]. Select the relevant firmware version and press [OK].
  • Page 144 Field Service Ver.2.0 Mar. 2009 5. FIRMWARE VERSION UP Step Operation Press the [Execution Check screen]. "Execution Check screen". Press the [Start]. Note • Press [OK] to stop the ISW. Note • When the message "Writing data. Do not turn off the power source" displayed and flashing the data lamp (blue) during executing the ISW, never turn OFF the Main power switch (SW1) and Sub-power switch (SW2).
  • Page 145 5. FIRMWARE VERSION UP Field Service Ver.2.0 Mar. 2009 Step Operation Check to see the message "ISW was completed." To execute the ISW of other firmware, press [OK] and repeat steps 6 to 12. Turn OFF Main power switch (SW1) and wait 10 seconds, and then turn ON again.
  • Page 146 Field Service Ver.2.0 Mar. 2009 5. FIRMWARE VERSION UP C. Checking the firmware version and the checksum After executing the ISW, check each firmware is updated. About the firmwares of MFP Controller and Operation Panel Message Data, check the [Check Sum] to see if the ROM has been rewritten normally.

  • Page 147: Error List

    Device initialization error A USB or parallel device initialization error occurs. Machine type/board incompatible The data transferred from the PC is not the data for bizhub 501/421/361, or not for the board selected from the panel. Time-out error While in the file transfer from the PC, a time-out error occurs.

  • Page 148: Internet Isw

    Field Service Ver.2.0 Mar. 2009 5. FIRMWARE VERSION UP Internet ISW 5.3.1 Outline • Internet ISW is the function which enables the main body to acquire the firmware for rewriting automatically from the program server through the Internet when the updating is ordered from the operation panel. By using Internet ISW, the firmware can be updated at the customer without taking firmware data.
  • Page 149 5. FIRMWARE VERSION UP Field Service Ver.2.0 Mar. 2009 Note • Settings such as Server setting, etc. will be available by selecting "ON" on this setting. • When the following setting is set to "ON", "ON" cannot be selected on this setting. [Administrator Setting] →...
  • Page 150 Field Service Ver.2.0 Mar. 2009 5. FIRMWARE VERSION UP B. Protocol Setting • It performs the setting concerning the Protocol (ftp or http) for connecting to the Internet ISW. • When connecting to the Program Server using a proxy server, perform the setting for a Proxy Server. Step Connecting by http Connecting by ftp...
  • Page 151 5. FIRMWARE VERSION UP Field Service Ver.2.0 Mar. 2009 C. Forwarding Access Setting • To make the access setting for the Program Server which stores the Firmware data. Select [Internet ISW] which is available from [Service Mode] → [System 2]. Press [Forwarding Access Setting].

  • Page 152: Firmware Rewriting

    Field Service Ver.2.0 Mar. 2009 5. FIRMWARE VERSION UP 5.3.4 Firmware rewriting Note • When performing the Internet ISW, ask the administrator for permission beforehand. • Do not turn OFF Main power switch(SW1) and Sub-power switch(SW2) while downloading. A. Conducting rewriting on the control panel Perform the following setting.
  • Page 153 5. FIRMWARE VERSION UP Field Service Ver.2.0 Mar. 2009 The main body automatically start running, and it starts accessing the server. a0r5f2e007ca...
  • Page 154 Field Service Ver.2.0 Mar. 2009 5. FIRMWARE VERSION UP B. During Firmware Updating The message to indicate the status is displayed on the screen while connecting or transferring data. C. Completed or failed (1) Firmware updated normally When the Firmware is normally updated, restart the main body in auto mode to display the outcome, and press [OK] to return to the Main screen.
  • Page 155 5. FIRMWARE VERSION UP Field Service Ver.2.0 Mar. 2009 (2) Failing to update the Firmware due to the Network trouble When updating failed to complete due to the trouble on connecting to the network, an error code and the message is displayed. The main body is automatically rebooted and displays the result screen, then press [OK].

  • Page 156: Error Code List For The Internet Isw

    [Service Mode] → [System 2] → [Inter- net ISW] → [Transfer access setting] • If the above process does not solve the problem, inform the corresponding error code to the KONICA MINOLTA. 0x00000010 Parameter error • Check if the following setting is set to "Valid".
  • Page 157 PSWC, etc. • If the above process does not solve the problem, inform the corresponding 0x10000104 • There is no space for F/W data error code to the KONICA MINOLTA. to be downloaded. 0x10000106 • Check sum error...
  • Page 158 Field Service Ver.2.0 Mar. 2009 5. FIRMWARE VERSION UP Error code Description Countermeasure Control panel 0x10000107 File access error • Check to see if the downloaded F/W is • The file downloaded has an of the correct type. error. • The header of the file which has been read has an error.

  • Page 159: Internet Isw Setting

    5. FIRMWARE VERSION UP Field Service Ver.2.0 Mar. 2009 Internet ISW Setting • By using this setting, the Firmware stored in the Server can be downloaded over internet for upgrading. 5.4.1 Internet ISW Set Functions • To set whether or not to enable each setting for Internet ISW. •...

  • Page 160: Ftp Setting

    Field Service Ver.2.0 Mar. 2009 5. FIRMWARE VERSION UP C. Proxy Server Functions • To set the Address and the Port Number for the Proxy Server. • To use when accessing the Server via Proxy Server. Setting/ <Server Address> Procedure •...
  • Page 161 5. FIRMWARE VERSION UP Field Service Ver.2.0 Mar. 2009 B. Connect Proxy Functions • To set whether or not to access the Server via Proxy Server. • To use when accessing the Server via Proxy Server. Setting/ • The default setting is "OFF". Procedure "OFF"...

  • Page 162: Forwarding Access Setting

    Field Service Ver.2.0 Mar. 2009 5. FIRMWARE VERSION UP 5.4.4 Forwarding Access Setting A. User ID Functions • To register the User ID for accessing the Program Server where Firmware is to be stored. Setting/ Select [User ID]. Procedure Enter the User ID (up to 64 one-byte characters) on the on-screen keyboard. B.

  • Page 163: Download

    5. FIRMWARE VERSION UP Field Service Ver.2.0 Mar. 2009 5.4.5 Download Functions • Access the Program Server according to the Internet ISW setting, and download the Firmware. • To use when updating the Firmware via network. Setting/ Select [Download]. Procedure Select the board type.

  • Page 164: Others

    Field Service Ver.2.0 Mar. 2009 6. OTHERS 6. OTHERS Items not allowed to be disassembled and adjusted 6.1.1 Scanner section A. CCD unit (1) Parts not allowed to be removed • 7 screws that are used to assemble the CCD unit. •...
  • Page 165 6. OTHERS Field Service Ver.2.0 Mar. 2009 B. Mirror unit/exposure unit (1) Positions not allowed to be adjusted • Positions at which the mirror unit and the exposure unit are installed 50gaf2c137na Mirror unit Exposure unit (2) Reason for prohibition The distance between the mirror unit and the exposure unit has an effect on the magnification in the sub scan direction of the original to be read.

  • Page 166: Write Section

    Field Service Ver.2.0 Mar. 2009 6. OTHERS 6.1.2 Write section A. Write section cover (1) Parts not allowed to be removed • 4 attaching screws of the write section cover 50gaf2c138na Screws not allowed to be removed Write section cover (2) Reason for prohibition The inside of the write section becomes a laser beam path.
  • Page 167 6. OTHERS Field Service Ver.2.0 Mar. 2009 B. Write attaching plate (1) Parts not allowed to be removed • 5 attaching screws of the write mounting board 50gaf2c139na Screws not allowed to be removed Write attaching plate (2) Reason for prohibition The write attaching plate is a reference for the attaching angle of the write section against the drum.

  • Page 168: Developing Unit

    Field Service Ver.2.0 Mar. 2009 6. OTHERS 6.1.3 Developing unit (1) Parts not allowed to be removed • 2 attaching screws of the developer restriction blade • 1 fixing screw of the magnet adjustment plate • Ds adjustment screws Developing unit at 2 places (inside the cover) 50gaf2c140na Developer restriction blade Screws not allowed to be removed...

  • Page 169: Drum Unit

    6. OTHERS Field Service Ver.2.0 Mar. 2009 6.1.4 Drum unit (1) Parts not allowed to be removed • Ds adjustment screws, 2 pcs. 50gaf2c188na Screws not allowed to be removed (Ds adjustment screws) (2) Reason for prohibition The Ds adjustment screws are used to determine the distance between the drum and the developing roller and they are adjusted to an appropriate value in advance.

  • Page 170: Registration Section

    Field Service Ver.2.0 Mar. 2009 6. OTHERS 6.1.5 Registration section (1) Parts not allowed to be removed • 2 screws of registration unit fixing plate. a0r5f2c003ca Screws not allowed to be removed Registration unit fixing plate (2) Reason for prohibition The registration unit fixing plate is arranged to fix the registration unit firmly and to adjust the appropriate dis- tance between the registration clutch gear and the destination gear.

  • Page 171: List Of Parts To Be Disassembled And Reassembled

    6. OTHERS Field Service Ver.2.0 Mar. 2009 List of parts to be disassembled and reassembled Note • This list shows the explanation of the disassembly and reassembly of the parts which are consid- ered necessary to replace (other than periodically replaced parts). However, these parts except for the covers are not required to be disassembled while in normal service operations.

  • Page 172: Disassembling/Assembling Procedure

    Field Service Ver.2.0 Mar. 2009 6. OTHERS Disassembling/assembling procedure Caution • When disassembling or assembling the parts, be sure the power cord has been unplugged from the power outlet. 6.3.1 Removing/reinstalling the rear cover /1 A. Procedure Remove the rear cover /4. (See P.137) Remove the 6 screws [1] and then remove the rear cover /1 [2].

  • Page 173: Removing/Reinstalling The Rear Cover /3

    6. OTHERS Field Service Ver.2.0 Mar. 2009 Remove the 2 screws [1] and then remove the rear cover /2 [2]. Reinstall the above parts following the removal steps in reverse. 50gaf2c051na 6.3.3 Removing/reinstalling the rear cover /3 A. Procedure Remove the screw [1]. Note •...

  • Page 174: Removing/Reinstalling The Rear Cover /4

    Field Service Ver.2.0 Mar. 2009 6. OTHERS 6.3.4 Removing/reinstalling the rear cover /4 A. Procedure Remove 2 screws [1] and turn to the arrow- marked direction [2], and then remove the rear cover /4 [3]. Reinstall the above parts following the removal steps in reverse.

  • Page 175: Removing/Reinstalling The Right Cover /Up

    6. OTHERS Field Service Ver.2.0 Mar. 2009 6.3.5 Removing/reinstalling the right cover /Up A. Procedure Open the bypass tray. (See P.139) Pull the ADU release lever [1] to open ADU [2]. 50gaf2c053nb Remove the 2 screws [1] and then remove the right cover /Up [2].

  • Page 176: Removing/Reinstalling The Right Cover /Lw

    Field Service Ver.2.0 Mar. 2009 6. OTHERS 6.3.6 Removing/reinstalling the right cover /Lw A. Procedure Open the bypass tray [1]. Remove the 2 screws [2] and then remove the right cover /Lw [3]. Reinstall the above parts following the removal steps in reverse.

  • Page 177: Removing/Reinstalling The Front Door

    6. OTHERS Field Service Ver.2.0 Mar. 2009 6.3.8 Removing/reinstalling the front door A. Procedure Open the front door [1]. Remove the front cover. (See P.144) Remove the screw [2] and then remove the sup- port plate [3] and the front door at the same time. Note •...

  • Page 178: Removing/Reinstalling The Original Glass

    Field Service Ver.2.0 Mar. 2009 6. OTHERS 6.3.9 Removing/reinstalling the original glass A. Procedure Remove the 6 screws [1] and then remove the upper cover /Rt [2]. a0r5f2c005ca Remove the 2 screws [1] and then remove the glass attaching plate /Up [2]. a0r5f2c006ca...
  • Page 179 6. OTHERS Field Service Ver.2.0 Mar. 2009 Loosen the 2 screws [1] and slide the glass attaching plate /Lw [2]. Loosen the screw [3] and slide the glass holding plate [4]. Remove the original glass [5]. Note • When removing the original glass, be careful not to stain the position to which the shading correction plate [6] is attached.

  • Page 180: Removing/Reinstalling The Upper Covers /Fr And /Lt

    Field Service Ver.2.0 Mar. 2009 6. OTHERS 6.3.10 Removing/reinstalling the upper covers /Fr and /Lt A. Procedure Remove the original glass. (See P.141) Loosen the 2 screws [1]. Remove the 2 screws [2] Push up the lock levers [3] at 2 places from its lower position and release it from the holes [4], and then remove the upper cover /Fr [5].

  • Page 181: Removing/Reinstalling The Upper Cover /Rr

    6. OTHERS Field Service Ver.2.0 Mar. 2009 6.3.11 Removing/reinstalling the upper cover /Rr A. Procedure Remove the original glass. (See P.141) Remove the upper covers /Fr and /Lt. (See P.143) Remove DF from the main body. Remove the 4 screws [1] and then remove the upper cover /Rr [2].

  • Page 182: Removing/Reinstalling The Operation Panel

    Field Service Ver.2.0 Mar. 2009 6. OTHERS 6.3.13 Removing/reinstalling the operation panel A. Procedure Remove the front cover. (See P.144) Remove the front door. (See P.140) Insert the edge of flat blade screwdriver into the hole [1], and remove the wiring harness cover [2]. Remove the 2 screws [3] and then remove the front cover /Up1 [4].
  • Page 183 6. OTHERS Field Service Ver.2.0 Mar. 2009 Remove the 2 screws [1] and then remove the front cover /Up2 [2]. Remove the 3 screws [3] and then remove the operation panel cover /Lw [4]. a0r5f2c013ca...
  • Page 184 Field Service Ver.2.0 Mar. 2009 6. OTHERS Loosen the 2 screws [1] and then remove the connector [2]. Remove the 6 screws [3] and then remove the operation panel [4]. a0r5f2c014ca Note • When installing the operation panel [1], be sure to insert the projection [2] into the hole [3].

  • Page 185: Removing/Reinstalling The Ccd Unit

    6. OTHERS Field Service Ver.2.0 Mar. 2009 6.3.14 Removing/reinstalling the CCD unit A. Procedure Remove the original glass. (See P.141) Remove the 2 screws [1] and the remove the lens light blocking cover assy [2]. Remove the connector [3]. Remove the 8 screws [4] and then remove the lens light blocking cover [5].
  • Page 186 Field Service Ver.2.0 Mar. 2009 6. OTHERS Note • When removing the ribbon cable [1], be sure to bring down the lock lever [3] of the connec- tor [2] in the arrow-marked direction to release the lock and pull out the ribbon cable. 50gaf2c067na •...
  • Page 187 6. OTHERS Field Service Ver.2.0 Mar. 2009 Remove the 4 screws [1] and then remove the CCD unit [2]. Reinstall the above parts following the removal steps in reverse. Note • After installing the CCD unit, be sure to con- duct the image adjustment in the service mode.

  • Page 188: Replacing The Exposure Lamp

    Field Service Ver.2.0 Mar. 2009 6. OTHERS 6.3.15 Replacing the exposure lamp Note • Be careful not to touch the lamp section of the exposure lamp (L1) with bare hands. A. Procedure Remove the original glass. At this time, remove also the glass attaching plate /Lw.

  • Page 189: Removing/Reinstalling The Exposure Unit

    6. OTHERS Field Service Ver.2.0 Mar. 2009 6.3.16 Removing/reinstalling the exposure unit Note • When installing the exposure unit, be sure to use the optics unit positioning jig. • When installing the exposure unit, be sure to conduct the image adjustment in the service mode. (See P.182, P.183, P.184, P.185, P.186, P.187) A.
  • Page 190 Field Service Ver.2.0 Mar. 2009 6. OTHERS Reverse the exposure unit [1] and remove the connector [2]. Remove the screw [3] and remove the exposure unit. a0r5f2c017ca B. Procedure for reinstallation Move the V-mirror unit [1] to the vicinity of the V- mirror positioning hole [2].

  • Page 191: Stretching The Scanner Wire

    6. OTHERS Field Service Ver.2.0 Mar. 2009 6.3.17 Stretching the scanner wire Note • Be sure to wind the scanner wire around the pulley closely with no scanner wire overlapping each other. • When restretching or replacing the scanner wire, be sure to use the optics unit positioning jig. •...
  • Page 192 Field Service Ver.2.0 Mar. 2009 6. OTHERS Loosen the 2 hexagon socket screws [3] of the drive pulley on the side so that the drive pulley [1] can rotate freely against the pulley shaft [2]. Drop the metal ball [5] provided at the intermedi- ate section of the scanner wire [4] into the drive pulley installation hole and, with this as a starting point, wind the wire 6 turns [6] outwards and 5...

  • Page 193: Removing/Reinstalling The Toner Supply Unit

    6. OTHERS Field Service Ver.2.0 Mar. 2009 Note • When fixing the screw thread side of the scanner wire, be sure fix it with a tension of 1.3 to 1.7 kg applied by a spring balance in the arrow-marked direction [1]. •...
  • Page 194 Field Service Ver.2.0 Mar. 2009 6. OTHERS Remove the connector [1]. Remove 3 screws [2] and remove the wiring har- ness cover [3]. Note • Be sure to leave the removed wiring harness cover [3] as installed to the cable [4]. a0r5f2c022ca...
  • Page 195 6. OTHERS Field Service Ver.2.0 Mar. 2009 Remove the 2 screws [1] and then remove the rib- bon cable cover [2]. Remove the ribbon cable [3]. Remove the 12 connectors [4]. Remove the 10 screws [5] and then remove the overall control board mounting box [6].
  • Page 196 Field Service Ver.2.0 Mar. 2009 6. OTHERS Remove the connector [1]. Remove the 3 screws [2] and then remove the ozone filter mounting assy [3]. 50gaf2c082na Remove the connector [1]. Remove the 4 screws [2]. Remove the board support [3] and the remove the drum motor (M1) [4].
  • Page 197 6. OTHERS Field Service Ver.2.0 Mar. 2009 Remove the 4 connectors [1]. Remove the 5 screws [2] and then remove the toner supply unit [3]. Reinstall the above parts following the removal steps in reverse. 50gaf2c084na...

  • Page 198: Removing/Reinstalling The Trays 1 And 2

    Field Service Ver.2.0 Mar. 2009 6. OTHERS 6.3.19 Removing/reinstalling the trays 1 and 2 Note • The trays 1 and 2 are of the same form and of the same mechanism. The procedure given here shows mainly the operations employed for the tray 1. •...

  • Page 199: Option Counter

    6. OTHERS Field Service Ver.2.0 Mar. 2009 Option counter 6.4.1 Configuration of the key counter As shown below, the key counter is configured as a product so that it can be supplied according to the applica- tion. In principle, the key counter can be installed by obtaining the key counter kit 4. [1] Cover [2] Mounting [3] Key...

  • Page 200: Installation Procedure Of The Key Counter

    Field Service Ver.2.0 Mar. 2009 6. OTHERS 6.4.2 Installation procedure of the key counter Remove the upper cover /Rt. (See P.143) Remove the split cover [1] of the upper cover /Rt. Put the harness [2] for the key counter through the upper cover /Rt.
  • Page 201 6. OTHERS Field Service Ver.2.0 Mar. 2009 Blank page...

  • Page 202: Adjustment/Setting

    Field Service Ver.2.0 Mar. 2009 7. HOW TO USE THE ADJUSTMENT/SETTING SECTION ADJUSTMENT/SETTING 7. HOW TO USE THE ADJUSTMENT/SETTING SECTION Composition This part "ADJUSTMENT/SETTING" describes items to be adjusted and the method of adjustment that is required by this machine, it also gives detailed explanations. A.

  • Page 203: Utility Menu

    8. UTILITY MENU Field Service Ver.2.0 Mar. 2009 8. UTILITY MENU List of utility mode Note • For detail on the utility mode, refer to "User's guide". UTILITY MENU [1] One-Touch / User [1] Create One- [1] Address Book [1] E-Mail Box Registration Touch Destination [2] User Box...
  • Page 204 Field Service Ver.2.0 Mar. 2009 8. UTILITY MENU UTILITY MENU [2] User Settings [5] Printer Settings [1] Basic Settings [2] Paper Setting [3] PCL Setting [1] Font Settings [2] Symbol Set [3] Font Size [4] Line/Page [5] CR/LF Mapping [4] PS Setting [5] XPS Settings [6] TIFF Image Paper Setting [7] Print Reports...
  • Page 205 8. UTILITY MENU Field Service Ver.2.0 Mar. 2009 UTILITY MENU [3] Administrator Set- [1] System Settings [9] Reset Setting [2] Auto Reset tings [3] Job Reset [4] System Auto Reset for Proof Copy [0] User Box Set- [1] Delete Unused User Box tings [2] Delete Secure Print Documents [3] Auto Delete Secure Document...
  • Page 206 Field Service Ver.2.0 Mar. 2009 8. UTILITY MENU UTILITY MENU [3] Administrator Set- [4] User Authentica- [2] User Authentication Settings tings tion/Account Track [3] Account Track Settings [4] Print without Authentication [5] Print Counter List [6] External Server Settings [7] Limiting Access [1] Create Group to Destinations [2] Apply Levels/Groups to Destinations...
  • Page 207 8. UTILITY MENU Field Service Ver.2.0 Mar. 2009 UTILITY MENU [3] Administrator Set- [6] Copier Settings tings [7] Printer Settings [8] Fax Settings [1] Header Information [2] Header/Footer Position [3] Line Parameter Setting [4] TX/RX Settings [5] Function Set- [1] Function ON/OFF Setting tings [3] Memory RX Setting [4] Closed Network RX...

  • Page 208: List Of Adjustment Items

    Field Service Ver.2.0 Mar. 2009 9. LIST OF ADJUSTMENT ITEMS 9. LIST OF ADJUSTMENT ITEMS Replacement parts/Others Adjustment/setting items Print Positioning: Leading Edge P.176 Machine Print Print Positioning: Side Edge P.177 Area Paper Feed Direction Adj. P.178 Printer Resist Loop P.180 Bypass Tray Adjustment P.181...

  • Page 209: Service Mode

    10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE 10.1 List of service mode Adjustment/setting items page Machine Printer Area Print Positioning: Leading Edge P.176 Print Positioning: Side Edge P.177 Paper Feed Direction Adj. P.178 Printer Resist Loop P.180 Bypass Tray Adjustment P.181...
  • Page 210 Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE Adjustment/setting items page System 1 Initialization CS Remote Care Setting Data P.197 Service Mode Setting Image Process Adj. Data (Adj.) Data Machine and ADF Adjustment Data Counter Data Drum Counter Fixing Counter All History Data Machine State LED Setting P.198...
  • Page 211 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 Adjustment/setting items page System 2 Paper Size Setting • Tray3 P.269 • LCT DipSW Setting P.269 P.291 Option Installation P.291 OEM ON/OFF — Network Fax Setting P.291 Internet ISW P.295 Trouble Reset P.292 List Output •...

  • Page 212: Setting Method

    Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE 10.2 Setting Method This machine is provided with a service mode for various types of adjustments/settings. Data adjusted and/or set in this mode are stored in the NVRAM board (NRB). 10.2.1 Start and exit of the service mode You can access the service mode while the power is both turned ON and OFF.

  • Page 213: Machine Adjust

    10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 10.3 Machine Adjust 10.3.1 Print Positioning: Leading Edge (Printer Area) Adjusts the leading edge timing of the printer image. This adjustment is used to change the restart timing of paper of the registration roller and adjust the relative position in the sub scan direction of the image against the paper.

  • Page 214: Print Positioning: Side Edge (Printer Area)

    Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE 10.3.2 Print Positioning: Side Edge (Printer Area) Changes the laser write timing and also changes the image position on the drum in the main scan direction to adjust the mis-centering of the printer image. For each paper feed (each tray, bypass feed, ADU) and for each paper size (common, small size, large size), the adjustment can be made.

  • Page 215: Paper Feed Direction Adj. (Printer Area)

    10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 10.3.3 Paper Feed Direction Adj. (Printer Area) A. Printer Adjusts the magnification of the printer in the sub scan direction. This adjustment is used to change uniformly the process speed of the drum and the registration roller and change the magnification in the sub scan direction of the image on the drum.
  • Page 216 Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE B. Fixing motor clock Makes appropriate a paper feed loop amount between the registration roller and the fusing roller to prevent the transfer slippage at the position about 26 mm from the trailing edge of the transfer paper. The adjustment can be made for each type of paper (normal paper, OHP, thick paper, envelope, label, custom paper and user paper).

  • Page 217: Printer Resist Loop

    1 step = 0.13 mm For other than the above: • Setting range for bizhub 501: – 32.00 to + 31.75 mm 1 step = 0.25 mm • Setting range for bizhub 421: – 26.88 to + 26.67 mm 1 step = 0.21 mm •...

  • Page 218: Bypass Tray Adjustment

    Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE 10.3.5 Bypass Tray Adjustment Conduct this adjustment when the paper size of the bypass tray is not detected correctly. A. Procedure "Service Mode screen" Press [Machine]. "Machine Adjust screen" Press [Bypass Tray Adjustment]. "Bypass Tray Adjustment screen"...

  • Page 219: Image Position: Leading Edge (Scan Area)

    10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 10.3.6 Image Position: Leading Edge (Scan Area) Adjusts the leading edge timing while in the scan in the platen mode. This adjustment is used to adjust the position at which the read is started in the sub scan direction while the original is being scanned by the exposure unit.

  • Page 220: Image Position: Side Edge (Scan Area)

    Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE 10.3.7 Image Position: Side Edge (Scan Area) Adjusts the mis-centering of the image in the main scan direction while in the scan in the platen mode. Note • Be sure that the adjustment of the Print Position: Side Edge has been completed. (See P.177) A.

  • Page 221: Cross Direction Adjustment (Scan Area)

    10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 10.3.8 Cross Direction Adjustment (Scan Area) Adjusts the magnification of the image in the main scan direction while in the scan in the platen mode and in the DF mode. A. Procedure "Service Mode screen"...

  • Page 222: Feed Direction Adjustment (Scan Area)

    Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE 10.3.9 Feed Direction Adjustment (Scan Area) Adjusts the magnification of the image in the sub scan direction while in the scan on the original glass. This adjustment is used to change the scan speed of the exposure unit. A.

  • Page 223: Lead Edge Erase Adjustment

    10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 10.3.10 Lead Edge Erase Adjustment Adjusts the leading edge erasure amount. A. Procedure "Service Mode screen" Press [Machine]. "Machine Adjust screen" Press [Lead Edge Erase Adjustment]. "Lead Edge Erase Adjustment screen" Press [Test Copy]. "Test Copy screen"...

  • Page 224: Non-Image Area Erase Check

    Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE 10.3.11 Non-Image Area Erase Check When installing this machine, or when moving its installation location, check to see if the non-image area erase check mechanism of the copy applied setting operates correctly in its installation location, and adjust automati- cally the sensitivity with which the non-image area is detected.

  • Page 225: Imaging Process Adjustment

    10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 10.4 Imaging Process Adjustment 10.4.1 Charging Main Manual Adj. Do not conduct this adjustment in the field. 10.4.2 Transfer Manual Adj. Do not conduct this adjustment in the field. 10.4.3 Separation (AC) Manual Adj. Do not conduct this adjustment in the field.

  • Page 226: Toner Density Adjustment

    Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE 10.4.9 Toner Density Adjustment This adjustment can be used to increase and/or decrease the toner density of developer. Use this adjustment when an image fogging occurs due to the increased toner density of developer and you want to decrease the toner density.

  • Page 227: Laser Diameter Adjustment

    10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 10.4.10 Laser Diameter Adjustment The MPC value can be corrected by entering a set value to change the image density (dot diameter). Major cases in which this adjustment is used. • When you want to change the image density. •...

  • Page 228: Ld1 Offset Adj. / Ld2 Offset Adj

    Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE 10.4.11 LD1 Offset Adj. / LD2 Offset Adj. Adjusts the 2 laser beam amount (LD1/LD2) equally. Be sure to make this adjustment when replacing the write unit, drum and developer. Note • Make sure that the TCR adjustment, the toner density adjustment and the dot diameter adjust- ment have been completed.

  • Page 229: Copy Protect Density Adj

    10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 10.4.13 Copy Protect Density Adj. Adjusts the image density of the "disappeared side" when it is copied. Since the image density of the disappeared side is changed by the installation environment or the toner density, adjust it to the best copy protect image density.

  • Page 230: System 1

    Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE 10.5 System 1 10.5.1 Marketing Area Sets the marketing area of the main body and the fax. • Marketing area of the main body: By setting the marketing area, the definition of the original detection size and the paper size will be changed. And the selectable languages in "Marketing Area screen"...

  • Page 231: Tel/Fax Number

    10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 10.5.2 Tel/Fax Number Sets the telephone number and the fax number of the service station that are displayed on the screen when a service call occurs. These telephone and fax numbers are also displayed as the service center contact of the basic screen help of the user screen.

  • Page 232: Trouble Isolation

    Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE 10.5.4 Trouble Isolation When each function (device) is in trouble, isolating a trouble allows the limited use of this machine. A. Procedure "Service Mode screen" Press [System 1]. "System Input screen" Press [Trouble Isolation]. "Trouble Isolation screen"...

  • Page 233: Original Size Detection

    10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 10.5.7 Original Size Detection Sets the detection size of the original size on the original glass and ADF. A. Procedure "Service Mode screen" Press [System 1]. "System Input screen" Press [Original Size Detection]. Press [Original Glass Original Size Detect] of the menu.

  • Page 234: Install Date

    Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE 10.5.9 Install Date Sets the start date of the total counter. A. Procedure "Service Mode screen" Press [System 1]. "System Input screen" Press [Install Date]. "Install Date screen" Press Year (4 digits), Month (2 digits), Day (2 digits) with the copy count setting key and press [Entry]. Check the display "The present contents of a setting"...

  • Page 235: Machine State Led Setting

    10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 10.5.11 Machine State LED Setting Functions • To set how to display main body statuses on the machine state LED. • Type1 and Type2 has the following LED display forms. Machine State LED Setting Type1 Type2 Attention...

  • Page 236: Counter

    Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE 10.6 Counter 10.6.1 Display of the Counter Displays the following data held by this machine on the touch panel. The counter can be also checked by the output list, CSRemoteCare. • Total Service •...
  • Page 237 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 B. Total Service Displays the total copy count printed in the service mode and the user mode. Note • The maximum count is 99,999,999. CSRC parameter Item collected Count condition — Total Service Number of paper printed and exited in the single and double sided copy modes.
  • Page 238 Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE CSRC parameter Item Count condition (F1) BOX Housing: Copy – BOX Hold 1 count for each completion of a job. BOX Housing: Print – Proof Print BOX Housing: Print – BOX Hold BOX Housing: Print –...
  • Page 239 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 E. ADF Counter Displays the number of the paper through by modes of ADF. Note • The maximum count is 99,999,999. • 1 count for the single sided copy and 2 counts for the double sided copy. CSRC parameter Item Remarks...
  • Page 240 Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE CSRC SC cord CSRC SC cord CSRC SC cord parameter parameter parameter (E0) (E0) (E0)
  • Page 241 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 CSRC SC cord CSRC SC cord CSRC SC cord parameter parameter parameter (E0) (E0) (E0) G. Time Series Trouble (SC) For the latest 50 SC's, displays the SC code of cause, the total count, the date of occurrence, the time of occur- rence, and the firmware version.
  • Page 242 Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE H. JAM Counter History Displays the number of occurrences for each jam code. (Except for stationary jams) Note • The maximum count is 999,999. • The jam code is a code that is displayed when DipSW10-7 is set at "1." CSRC Jam cord CSRC...
  • Page 243 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 Reuse Displays the accumulated hours of the parts and the number of occurrences of the job that uses the parts. Note • The maximum count is 99,999,999. CSRC parameter Item Count condition (F5) Power condition /1 (Total Power ON time) 1 count for 1 minute.
  • Page 244 Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE CSRC parameter Item Count condition (F5) Tray 3 paper feed count 1 count is made when paper is fed from the tray 3 each time 1 sheet of paper is exited. Tray 4 paper feed count 1 count is made when paper is fed from the tray 4 each time 1 sheet of paper is exited.

  • Page 245: Present Parts Life

    10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 10.6.2 Present Parts Life Displays the counter of an intended part. And, when replacing an intended part, the counter of the replaced part is reset to manage the service history. A. Procedure for the display/reset "Service Mode screen"...
  • Page 246 Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE CSRC Unit Parts name Parts No. parameter (Z1) Fusing unit Fusing roller 50GE5303 (bizhub 501) 50GA5303 (bizhub 421/361) Fusing pressure roller 50GA5304 Fusing cleaner assy 50GA-540 Heat insulating sleeve /A 26NA5372 Fusing bearing /Up 26NA5371...
  • Page 247 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 10.6.3 Sets the PM execution cycle or resets the PM counter. Note • The PM cycle setting has been input in advance and be sure not to change this setting normally. A. Procedure for the counter reset "Service Mode screen"...

  • Page 248: State Confirmation

    Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE 10.7 State Confirmation 10.7.1 Sensor Check This machine is provided with an input/output check function as a self-diagnostic function. For the sensor check (input check), the state confirmation of each signal can be made. A.
  • Page 249 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 Display and signal source Name PS12 Paper empty sensor /2 No paper Paper PS15 Near-empty sensor /2 Near-empty Non-near-empty PS13 Upper limit sensor /2 Upper limit Not at upper limit PS14 Tray set sensor /2 Not set PS16 Paper size sensor /Rr2...
  • Page 250 ON (SubCPU) — Serial communication check when the power is turned ON (Main body) — Main body identification signal bizhub 421/361 bizhub 501 — Machine type code “128” = bizhub 501 “129” = bizhub 421 “130” = bizhub 361 —...
  • Page 251 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 Display and signal source Name Toner remaining sensor Detected Not detected Toner bottle sensor PS28 Toner bottle position sensor Home posi- Other than tion home position TH1/ The higher value of thermistor /1 and ther- 0 to 255 mistor /2 Original empty sensor...
  • Page 252 Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE Display and signal source Name PS14 Lower limit sensor Lower limit Not at lower limit PS15 Upper limit sensor Upper limit Not at upper limit — OT-602 connection detection Connection Non-connection Tray position sensor Tray detected Tray not detected...
  • Page 253 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 Display and signal source Name Paper full sensor /1 (MT) Full Other than full Paper detection sensor /2 (MT) No paper Paper Paper full sensor /2 (MT) Full Other than full Paper detection sensor /3 (MT) No paper Paper Paper full sensor /3 (MT)
  • Page 254 Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE Display and signal source Name PS24 ADU conveyance sensor /1 Paper No paper PS25 ADU conveyance sensor /2 PS27 Reverse sensor PS26 ADU open/close sensor Open Close — Not set Resolution 1024 is also displayed as resolution 256. The size in the main scan direction is shown by the combination of the ON/OFF of the paper size sensors /Rr and /Fr.
  • Page 255 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 The combination of the ON/OFF of the paper size sensors /BP1 (PS19), /BP2 (PS20), /BP3 (PS21) and /BP4 (PS22) is shown in 4-bit data (0 to 15). Sensor check display PS19 PS20 PS21 PS22 The combination of the ON/OFF of the paper size boards and the paper size detection boards (4 in all) is...

  • Page 256: Load Check

    Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE 10.7.2 Load Check This machine is provided with an input/output check function as a self-diagnostic function. For the load check, the check and adjustment (output check) of the load operation can be made. A.
  • Page 257 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 Name Restrictive conditions M150 Feed motor (LS250) (LU) Feed motor (LS210) (LU) Feed motor (LS250), registration CL1, clutch, loop clutch turn ON at the same time M122 Paper feed motor /3 (LS125) (PC-206) Valid only when the paper empty sen- sor /3 (PS115) detects a no paper condition.
  • Page 258 Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE Name Restrictive conditions M124 Paper lift motor /3 (PC-206) The upper limit sensor /3 (PS114) turns ON, or it is stopped by the stop button. M125 Paper lift motor /4 (PC-206) The upper limit sensor /4 (PS123) turns ON, or it is stopped by the stop button.
  • Page 259 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 Name Restrictive conditions Drum motor (LS210) The charging corona turns ON at the same time. Drum motor (LS125) The charging corona turns ON at the same time. Drum motor (LS250) Drum motor (LS210) Drum motor (LS125) FM3, Exhaust fan /Fr, /Rr turn ON at the...
  • Page 260 Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE Name Restrictive conditions Only erase lamp 24V ON Erase lamp Transfer exposure lamp Web solenoid Toner supply motor Toner solenoid Toner supply motor, toner solenoid turn ON at the same time Toner bottle motor (CW) Toner bottle motor (CCW) Toner remaining sensor ON/OFF Toner remaining sensor ON...
  • Page 261 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 Name Restrictive conditions Tray lift motor initial operation After the tray goes down, it goes up when the lower limit sensor (PS14) turns ON and it stops when PS15 turns ON. It becomes valid after exe- cuting the load check 70-5.
  • Page 262 Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE Name Restrictive conditions Reverse motor (LS250) rotating for- ward Reverse motor (LS210) rotating for- ward Reverse motor (LS125) rotating for- ward Reverse motor (LS250) rotating back- ward Reverse motor (LS210) rotating back- ward Reverse motor (LS125) rotating back- ward...

  • Page 263: Backup And Recovery Of Adjustment Data

    10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 10.7.3 backup and recovery of adjustment data To prevent the data disappear by the trouble of NVRAM board (NRB), back up the "adjustment data" stored in NRB to the CF card. In case that the data is erased by the trouble of NRB, conduct the data recovery following B.

  • Page 264: Memory Check (Memory/Hdd Adjustment)

    Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE 10.7.5 Memory Check (Memory/HDD Adjustment) Checks the memory operation. A. Procedure "Service Mode screen" Press [State Confirmation]. "State Confirmation screen" Press [Memory/HDD Adjustment]. Press [Memory Check] from the menu. "Memory Check screen" Press [Rough Check] or [Detail Check].

  • Page 265: Hdd Format (Memory/Hdd Adjustment)

    10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 10.7.7 HDD Format (Memory/HDD Adjustment) Formats HDD. Note • When formatting HDD, all the data stored in HDD gets lost and becomes unrecoverable. A. Procedure "Service Mode screen" Press [State Confirmation]. "State Confirmation screen" Press [Memory/HDD Adjustment].

  • Page 266: Adj. Data Table

    Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE 10.7.9 Adj. Data Table Display Adjustment item 1/29 Print position adjustment: leading edge (tray 1) Print position adjustment: leading edge (tray 2) Print position adjustment: leading edge (tray 3) Print position adjustment: leading edge (tray 4) Print position adjustment: leading edge (LCT) Print position adjustment: leading edge (bypass (normal paper)) Print position adjustment: leading edge (bypass (thick paper: large))
  • Page 267 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 Display Adjustment item 6/29 Magnification in the printer feed direction (printer: OHP (small)) Magnification in the printer feed direction (printer: thick paper (large)) Magnification in the printer feed direction (printer: thick paper (small)) Magnification in the printer feed direction (printer: envelope) Magnification in the printer feed direction (printer: label (large)) Magnification in the printer feed direction (printer: label (small))
  • Page 268 Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE Display Adjustment item 12/29 Printer registration loop amount (bypass (label: large)) Printer registration loop (bypass tray (post card)) Printer registration loop amount (ADU (small)) Printer registration loop amount (ADU (large)) Tray adjustment (maximum width) Tray adjustment (minimum width) Scan area (scanning position: leading edge) 13/29...
  • Page 269 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 Display Adjustment item 18/29 ADF side edge (double sided (back side)) ADF registration loop amount (single sided) ADF registration loop amount (double sided) ADF original size (maximum width) ADF original size (minimum width) ADF density ADF scan position 19/29...
  • Page 270 Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE Display Adjustment item 24/29 DipSW No.04 DipSW No.05 DipSW No.06 DipSW No.07 DipSW No.08 DipSW No.09 DipSW No.10 25/29 DipSW No.11 DipSW No.12 DipSW No.13 DipSW No.14 DipSW No.15 DipSW No.16 DipSW No.17 26/29 DipSW No.18 DipSW No.19...

  • Page 271: Adf

    10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 10.8 ADF 10.8.1 Paper Feed Direction Adjusts the magnification in the sub scan direction while in the DF original scan. This adjustment adjusts the magnification of the image data in the sub scan direction by changing the scan speed of DF.

  • Page 272: Lead Edge

    Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE 10.8.2 Lead Edge Adjusts the position at which the image read is started while in the DF original scan. This adjustment adjusts the leading edge position of the image by changing the image read start timing after the leading edge of the original passes through the read position.

  • Page 273: Side Edge

    10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 10.8.3 Side Edge Adjusts the mis-centering of the image in the main scan direction while in the DF original scan. The adjustment is made for each mode (1-Sided, 2-Sided (Front/Back)). Note • Make sure that the adjustment of the printer position: side edge has been completed. (See P.177) A.

  • Page 274: Resist Loop Adj

    Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE 10.8.4 Resist Loop Adj. Adjusts the original loop amount (1-Sided or 2-Sided) at the registration roller section of DF to adjust a paper skew, wrinkles or an original jam at the registration section. This adjustment adjusts the re-start timing of the DF registration roller.

  • Page 275: Density Adj

    10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 10.8.6 Density Adj. This adjustment is made when the slit glass is replaced. The slit glass at the scanner section is coated, and therefore, its transmittance of the exposure lamp is different when compared to the original glass.

  • Page 276: Scan Position Adjustment

    Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE 10.8.7 Scan Position Adjustment Adjusts the read start position of the exposure unit in the sub scan direction. A. Procedure "Service Mode screen" Press [ADF]. "ADF Adjustment screen" Press [Scan Position Adjustment]. "Scan Position Adjustment screen"...

  • Page 277: Sensor Auto Adjust

    10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 10.8.8 Sensor Auto Adjust This adjustment is made when an erroneous detection occurs with the reflective sensor, or after the DF control board (DFCB) and each of the reflective sensors are replaced. Conducting this adjustment backs up the sensi- tivity value of each of the reflective sensors to RAM in DFCB.

  • Page 278: Finisher

    Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE 10.9 Finisher 10.9.1 Center Staple Position (SD-507) Adjusts the stapling position in the sub scan direction while in the stitch-and-fold by SD-507. Note • Before conducting this adjustment, make sure that the adjustment of the half-fold position has been completed.

  • Page 279: Half-Fold Position (Sd-507)

    10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 10.9.2 Half-Fold Position (SD-507) Adjusts the folding position while in the stitch-and-fold print by SD-507. A. Procedure "Service Mode screen" Press [Finisher]. "Finisher Adjustment screen" Press [Half-Fold Position]. "Half-Fold Position Adjustment screen" Press each key to select the paper size to be adjusted.

  • Page 280: Punch Horizontal Position (Pu)

    Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE 10.9.3 Punch Horizontal Position (PU) Adjusts the position of the punch holes by PU-501 in the sub scan direction. A. Procedure "Service Mode screen" Press [Finisher]. "Finisher Adjustment" Press [Punch Horizontal Position]. "Punch Horizontal Position Adj.

  • Page 281: Punch Resist Loop (Pu)

    10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 10.9.4 Punch Resist Loop (PU) Adjusts the registration loop amount while in the punch by PU-501. This adjustment is made when there occurs a tilt with the punch hole, or when a jam occurs frequently in the punch mode.

  • Page 282: Firmware Version

    Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE 10.10Firmware Version Displays the version of the firmware (main body and optional). • MFP Controller • Image Controller • Operation Panel Message Data • Finisher • • Fax board controller 1 • Fax board controller 2 •...

  • Page 283: Cs Remote Care

    (See P.259) • When using the telephone line for connection, use the recommended modem. (For recommended modem, contact responsible person of KONICA MINOLTA.) • When using a telephone line modem for connection, use the data modem which is based on the ITU-T recommendations V.34/V.32 bis/V.32 and AT command.
  • Page 284 Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE Step Procedure Using the telephone line Using the Fax line Using E-mail modem modem *1 Connecting the Be sure to remove the Be sure to remove the telephone line modem modem telephone line modem when e-mail is used.
  • Page 285 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 Step Procedure Using the telephone line Using the Fax line Using E-mail modem modem *1 Proceed to step 8. Encryption setting Select [Service Mode] → [CS Remote Care], and press [Detail Setting]. Press [Basic Setting] and select either Encryption or No Encryption.
  • Page 286 Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE Step Procedure Using the telephone line Using the Fax line Using E-mail modem modem *1 Inputting the AT com- Proceed to step 11. Setting the E-mail address Select [Service Mode] → [CS Remote Care], mand for initializing the modem and press [Server Set].
  • Page 287 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 Step Procedure Using the telephone line Using the Fax line Using E-mail modem modem *1 Executing the initial transmission Initial connection E-mail Select [Service Mode] → [CS Remote Care], Conduct the initial connection in one of the fol- and press [Detail Setting].

  • Page 288: Software Sw Setting For Cs Remote Care

    Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE 10.11.3 Software SW setting for CS Remote Care Note • SW bits data are written into the NVRAM every time a change is made. In case you changed bit data by accident, be sure to restore the previous state. A.
  • Page 289 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 SW No. Functions Default SW 04 0 to 7 Reservation — — SW 05 Modem redial interval 4 to 7 Reservation — — SW 06 Modem redial times Reservation — — SW 07 Redial for response time out Do not redial Redial...
  • Page 290 Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE SW No. Functions Default SW 12 Timer 2 Dial request completed → CONNECT reception SW 13 0 to 7 Reservation — — SW 14 Timer 4 Line connection → Start request telegram delivery SW 15 Timer 5 Wait time for other side's response...
  • Page 291 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 Modem redial interval Mode 05-3 05-2 05-1 05-0 1 minute 2 minutes "3 minutes" 4 minutes 5 minutes 6 minutes 7 minutes 8 minutes 9 minutes 10 minutes Modem redial times Mode 06-6 06-5 06-4...
  • Page 292 Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE Timer 1 (RING reception → CONNECT reception) Mode 11-7 11-6 11-5 11-4 11-3 11-2 11-1 11-0 0 to 31 sec 0000 0000 to 0001 1111 "32 sec" 33 to 255 sec 0010 0001 to 1111 1111 Timer 2 (Dial request completed →...

  • Page 293: Setup Confirmation

    10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 10.11.4 Setup confirmation • Follow the steps below to make sure that CS Remote Care has been properly set up. Call the Service Mode to the screen. Press [CS Remote Care]. Check to make sure that only selected item, “E-Mail1“, “E-Mail2“, “Modem“, or “Fax“ is displayed. 10.11.5 Calling the Maintenance •...

  • Page 294: Detail On Settings

    Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE 10.11.8 Detail on settings A. System Selection Functions • To select the system type for remote diagnosis. • Use to newly build or change the system. Setting/ • Select E-Mail, Modem, or Fax. Procedure •...
  • Page 295 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 C. Detail Setting (1) Basic Setting Functions • Execute the basic setting. • Use to change the set contents. • Use to register the machine to the CS Remote Care Center. Setting/ Call the Service Mode to the screen.
  • Page 296 Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE (2) Date & Time Setting Functions • To set the data and time-of-day • Use to set or change the date and time-of-day. Setting/ Call the Service Mode to the screen. Procedure Press [CS Remote Care].
  • Page 297 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 (6) Response Time Out Functions • It sets the intervals for resending E-Mails when transmission error occurred. • It can be set only when [E-Mail] is selected by System Setting. • To use when changing the intervals for resending E-Mails when transmission error occurred.
  • Page 298 Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE <POP3 port number> Functions • To set the POP3 port number used for the CS Remote Care. • To set the port number for the POP3 server. Setting/ • The default setting is 110. Procedure “110”...
  • Page 299 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 (3) Send <SMTP server> Functions • To set the SMTP sever address for transmission used for the CS Remote Care. • To set the SMTP server address • SMTP server address can be set by the IP address or the domain name. Setting/ <Input IP Address>...
  • Page 300 Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE (4) TX/RX Test Functions • To determine the correct transmission and reception using CS Remote Care. • Use to determine the correct transmission and reception using CS Remote Care. Setting/ • Press the Start key to let the machine start the transmission and reception test. Procedure •...

  • Page 301: List Of The Cs Remote Care Error Code

    10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 10.11.9 List of the CS Remote Care error code When Connecting by Modem Error code Error Solution 0001 The line is busy (Busy detection) • Transmit again manually. 0002 Failure of the Modem default setting at transmit- •...
  • Page 302 Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE Error code Error Solution 0018 Machine ID has already been registered • Set the initial registrations (Request telegram 2 (SET-UP) comes from the again for all including the main unit that has already registered Machine host side.
  • Page 303 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 Error code Error Solution 1062 Modifying not available due to the copy job cur- • Ask host send rently performing another instruction mail for • When informing the host that it cannot be modifying.
  • Page 304 • Check the status of the FASX-CSRC is not allowed. Machine registration on host side. Host command error. • Contact KONICA MINOLTA and inform the error code. NVRAM writing error. • Contact KONICA MINOLTA and inform the error code. Note...

  • Page 305: 10Troubleshooting For Cs Remote Care

    10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 10.11.10Troubleshooting for CS Remote Care If communication is not done properly, check the condition by following the procedures shown below. Shift the screen in the order of [Service Mode] → [CS Remote Care] → [Detail Setting]. At this time, in the cases of Initial transmitting / Administrator transmitting / Maintenance Start transmitting / Maintenance Finish transmitting, the communication result will be displayed at the top of the screen.

  • Page 306: System 2

    Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE 10.12 System 2 10.12.1 Data Capture Set the availability/unavailability of the capture of the print job data. Keeping the print data captured allows the reproduction of a print with which a trouble occurred. (For particulars, see "IV.
  • Page 307 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 B. List of software DipSW Note • Be sure not to change bits with no particular reference made of the function. DIPSW No. Bit Function Default setting Japan Inch Metric DipSW1 Operation at key counter Ignore.
  • Page 308 Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE DIPSW No. Bit Function Default setting Japan Inch Metric DipSW4 Detection of the toner bottle Not detects Detects when installed DipSW5 — — — — — — — — — — — —...
  • Page 309 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 DIPSW No. Bit Function Default setting Japan Inch Metric DipSW9 Copy quantity limit Copy protect image density setting — — — — — — DipSW10 — — — — — — — —...
  • Page 310 Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE DIPSW No. Bit Function Default setting Japan Inch Metric DipSW14 — — — — — — — — — — — — — — — — — — — — — — —...
  • Page 311 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 DIPSW No. Bit Function Default setting Japan Inch Metric DipSW18 Separation of a defective part Normal Separated from the tray 1 (upper stage of the main body) Separation of a defective part Normal Separated from the tray 2 (lower stage of...
  • Page 312 Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE DIPSW No. Bit Function Default setting Japan Inch Metric DipSW21 — — — Security print key display on Not displayed Displayed the box initial screen Platen/ADF size recognition x 14 Foolscap switchover —...
  • Page 313 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 DIPSW No. Bit Function Default setting Japan Inch Metric DipSW24 — — — — — — — — — — — — — — — — — — — — — Stop setting between jobs in the continuous print operation of small jobs.
  • Page 314 Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE DIPSW No. Bit Function Default setting Japan Inch Metric DipSW27 — — — Asterisk display on the job his- tory screen — — — Short paid warning display in Not displayed Displayed double side setting when con- necting to the old vender —...
  • Page 315 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 DIPSW No. Bit Function Default setting Japan Inch Metric DipSW31 — — — — — — — — — — — — — — — — — — Audit log setting Invalid Valid —...
  • Page 316 Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE DIPSW No. Bit Function Default setting Japan Inch Metric DipSW35 Custom original support — — — — — — — — — Address book password Valid Invalid export permission setting Address release setting after sending through the scanner —...
  • Page 317 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 DIPSW No. Bit Function Default setting Japan Inch Metric DipSW38 — — — — — — — — — Operation at setting paper onto the bypass feed tray The number of copies stored in 1 copy Some copies the box in printing...
  • Page 318 Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE DIPSW No. Bit Function Default setting Japan Inch Metric DipSW41 — — — — — — — — — — — — — — — — — — — — — — —...
  • Page 319 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 Toner level detection (toner supply display) Mode Set the copy count that is printed until the print oper- After 0 print or its equiva- ation is terminated from the toner near empty is dis- lent played after the toner level sensor (PZS) detects toner After 100 print or its...
  • Page 320 Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE Copy quantity limit Mode No limit 1 print 3 prints 5 prints 9 prints 10 prints 20 prints 30 prints 50 prints 99 prints 250 prints No limit No limit No limit No limit Copy protect image density setting Mode...
  • Page 321 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 Fusing temperature while in the low power Mode 16-1 16-0 Set the fusing temperature while in the low power The fusing heater lamps /1 (L2) and /2 mode. (L3) turn on when the thermistors /1 (TH1) and /2 (TH2) are respectively at 70 °C, and turn OFF when they are at 80 °C.
  • Page 322 Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE 12 Stop setting between jobs in the continuous Mode 24-7 print operation of small jobs. Does not stop while printing between jobs. Set this setting to "1" when the problem which the Stop while printing between jobs.
  • Page 323 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 *17 TSL control of the user paper (bypass) Mode 30-4 30-3 When selecting the bypass tray, set the TSL control Normal control that is applicable when the user paper is selected in All OFF [Specialty paper] of "Change Tray settings"...
  • Page 324 Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE *22 Operation improvement when the control unit Mode 34-7 (CU-1) is installed Normal operation When the control unit (CU-1) is installed and the doc- Personal user box appears first and ument from the personal user box is used, the docu- “Delete after print“...
  • Page 325 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 *27 Fusing temperature setting while in the selection Mode 36-5 of thin paper Standard When there occurs a problem (insufficient fusing) with Standard + 10 °C fusibility while in the selection of thin paper, change the fusing set temperature.
  • Page 326 Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE 32 Set the resolution when using the Scan To HDD Mode 39-5 Set the converting resolution of the scanner. Specify the resolution when scanning Convert the resolution with software after scanning Note •...
  • Page 327 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 *39 Wake-up by receiving ARP/IPv4 request packet It wakes up when receiving the ARP/IPv4 request packet (packet that is for specifying the communication part- ner that has IPv4 address setting to be sent) that is sent from PC or the network device. (In case of receiving a particular packet communication via network.) *40 Wake-up by receiving IPv4 direct packet It wakes up with the operation of PSWC or the external application soft.

  • Page 328: Isw

    Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE 10.12.4 ISW For particulars, see "5. FIRMWARE VERSION UP". (See P.100) 10.12.5 Option Let the main body recognize the installing condition of the optional HDD and FAX. A. Procedure "Service Mode screen" Press [System 2].

  • Page 329: Trouble Reset

    10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 10.12.7 Trouble Reset After completion of the handling of a trouble related to the fusing system, release the trouble. Note • When a trouble related to the fusing system occurs, the software DipSW3-1 (SC latch) is set to "1" ("0"...

  • Page 330: Counter Recovery

    Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE 10.12.8 Counter recovery When the error code that is related to NVRAM board (NRB) occurs, each type of counter data that is stored in NRB may be deleted. In this case, the data that has been backed up regularly beforehand can be back to NRB by the following procedure.
  • Page 331 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 B. Recovery procedure Enter the Service Mode. Press [System2]. “System2 screen“ Press [Trouble Reset]. “Trouble Reset screen“ Press [Counter Recovery]. NOTE • [Counter Recovery] is displayed when the error code related to NRB occurs. “Counter Recovery screen“...

  • Page 332: Internet Isw

    Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE Once the counter recovery completes, press [Yes] and turn the SW1 OFF/ON. If the counter recovery does not complete, the trouble of NVRAM board (NRB) may be the reason. Con- tact the support division of the authorized distributor. 10.12.9 Internet ISW For details, See "5.

  • Page 333: List Output

    10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 10.13List Output 10.13.1 List output Outputs various types of lists. Lists that can be output are as shown below. • Machine Management List • Adjustment List • Service Parameter • Protocol Trace Last •...

  • Page 334: Test Mode

    Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE 10.14Test Mode 10.14.1 Test pattern list The following test patterns can be output. • Full Image Halftone (No. 1) • Gradation Pattern (No. 2) • Gradation Pattern (No. 3) • Gradation Pattern (No. 5) •...
  • Page 335 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 No.1 Overall halftone (8-bit output) [Check item] • When the density is set at 70 (halftone) When there are white stripes or black stripes, check to see if an abnormality is found with the scanner system or process system [Recommended sections to be checked]: Developing unit, cleaning glass, charging corona, transfer/sep- aration corona, scanner mirror, slit glass and original glass...
  • Page 336 Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE No.2 Gradation pattern [Check item] When fogging appears or density is thin, check the process system and the gamma correction to see if which is defective. Regardless of this test pattern being normal, any trouble is found with the print image, the image processing system or scanner system is considered defective.
  • Page 337 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 No.3 Gradation pattern (8-bit output) [Check item] • Check to see if the laser output of LD1/LD2 is uniform and if the gradation is reproduced without a break. [Recommended sections to be checked]: Write unit, and LD offset adjustment For LD offset adjustment, see "10.4.11 LD1 Offset Adj.
  • Page 338 Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE No.5 Gradation pattern (8-bit output) [Check item] • Check the pattern to see if the laser output of LD1/LD2 is uniform with the gradation continuously repro- duced. [Recommended checkpoints]: Write unit, LD offset adjustment For LD offset adjustment, see "10.4.11 LD1 Offset Adj.
  • Page 339 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 No.11 Beam check (8-bit output) [Check item 1] • Check to see if there is a difference in density found with the solid black pattern in the main scan and sub scan directions. [Recommended sections to be checked]: Charging corona, transfer/separation corona, developing unit, and write dust-proof glass.
  • Page 340 Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE No.16 Linearity evaluation pattern (1-bit error diffusion output) [Check item] Judge from this test pattern whether the scanner system or the printer system is abnormal. Items that can be checked include main scan magnification, sub scan magnification, image skew, and leading edge timing of the printer system.

  • Page 341: Test Pattern Output

    10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 10.14.2 Test pattern output There are two methods provided for the test pattern output. • Output it by selecting the item of each test pattern. (Procedure A) • Output it by specifying the test pattern number. (Procedure B) Note •...

  • Page 342: Running Mode

    Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE 10.14.3 Running Mode Conduct a continuous print operation test. In this mode, the following items can be selected. • Intermittent Copy Mode The machine shifts into the ready condition after completion of the print operation of the set copy count and conducts the same operation after waiting for 0.5 sec.

  • Page 343: Fax Setting

    10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 10.15Fax setting For particulars of the setting, see FK-502 Service Manual.

  • Page 344: Enhanced Security

    Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE 10.16Enhanced Security 10.16.1 Enhanced Security function setting procedure A. Procedure Call the Service Mode to the screen. Press the following keys in this order. Stop → 0 → Clear Select the mode. B.

  • Page 345: Ce Password

    10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 10.16.3 CE Password Functions • To set and change the CE password. • Use to change the CE password. Setting/ • Enter the CE password (8 digits) on the on-screen keyboard. Procedure •...

  • Page 346: Administrator Feature Level

    Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE 10.16.5 Administrator Feature Level Functions • Set the range of settings which are available to administrator. • When [Level2] is selected on this function, the functions shown below can be set by the administrator.

  • Page 347: Operation Ban Release Time

    10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 10.16.7 Operation Ban release time Functions • To set the time that elapses before the machine releases an access lock that is acti- vated after the CE password authentication. • To set the period of time that elapses before the machine releases the access lock, which aims to prevent the unintentional release of the access lock.

  • Page 348: Initialize Flash Memory Lock Pw

    Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE 10.16.9 Initialize Flash Memory Lock PW If the CF card is replaced for any reason when the Flash memory lock password is specified, the following two misalignments may occur. • The misalignment of the Flash memory lock password between the CF card and the NVRAM board (NRB) •...
  • Page 349 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 A. Procedure when the HDD not installed Be sure to prepare the CF card formatted normally in advance. Note • When the CF card is replaced for any reason, the stored data is not guaranteed. Therefore when executing this function, be sure to use the CF card which has been formatted normally.
  • Page 350 Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE B. Procedure when the HDD installed Be sure to prepare the CF card formatted normally in advance. Note • When the CF card is replaced for any reason, the stored data is not guaranteed. Therefore when executing this function, be sure to use the CF card which has been formatted normally.

  • Page 351: Counter Backup Setting

    10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 Turn OFF and ON again the power switch (SW2) and the main power switch (SW1) to restart the main body. Back up the address and image information. NOTE • Be sure to back up the address as PSDA/PSWC. •...
  • Page 352 Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE B. Release procedure Once the regular backup is conducted, [Backup file clear] appears on the "Counter Backup Settings screen". If the backup data is old and the latest backup data is needed, use the backup file clear function. The new backup data file is created by turning OFF/ON the main power switch (SW1) after the backup file clear.

  • Page 353: Billing Setting

    10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 10.17Billing Setting 10.17.1 Billing Setting function setting procedure A. Procedure Call the Service Mode to the screen. Press the following keys in this order. Stop → 9 Select the mode. B. Exiting Press the [Exit].

  • Page 354: Counter Setting

    Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE 10.17.3 Counter Setting Functions • To set the counting method for the total counter and size counter. • To set the size regarded as the large size (2 counts.) • Use to change the counting method for the counters. Setting/ Total Counter Procedure...

  • Page 355: Management Function Choice

    10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 10.17.4 Management Function Choice • To set whether or not the following items are to be mounted. Key Counter, Management Device (Data controller), Authentication Device, or Vendor Note • It will not be displayed when the following setting is set to "ON". [Administrator Settings] →...
  • Page 356 Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE C. Key Counter Only • To set whether or not the key counter is installed. Functions • Set when the key counter is mounted. • Select [Color Mode] and [Message] when the key counter is mounted. ✽...
  • Page 357 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 D. Management Device 1 • To set whether or not the management device 1 is installed. Functions • Set when the management device 1 is mounted. Setting/ NOTE Procedure • The setting is available only when user authentication is set “OFF” and account track is set “Off”...
  • Page 358 Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE G. Vendor 2 • To set whether or not the vendor 2 is installed. Functions • Set when the vendor 2 is mounted. NOTE • When using the vendor along with the key counter, inserting the key counter will set it to the “Key Counter Mode”...
  • Page 359 10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 Note • Performing the setup for each unit to be mounted will internally change the setting values below. It needs resetting when cancelling the setting in order to set back to “not mounted” because the setting value will remain.
  • Page 360 Field Service Ver.2.0 Mar. 2009 10. SERVICE MODE Setting Item Vendor 2 Authentication Key Counter Management Management Device 1 Device 1 Device 2 External Save Document and Print Memory Document will be set to ⎯ ⎯ ⎯ Function “OFF”. Settings Forward TX ⎯...

  • Page 361: License Management

    10. SERVICE MODE Field Service Ver.2.0 Mar. 2009 Setting Item Vendor 2 Authentication Key Counter Management Management Device 1 Device 1 Device 2 Status Notifi- All setting cation Set- items will be ting set to “OFF”. ⎯ ⎯ ⎯ ⎯ Notification Item Setting Image Log...

  • Page 362: Mechanical Adjustment

    Field Service Ver.2.0 Mar. 2009 11. MECHANICAL ADJUSTMENT 11. MECHANICAL ADJUSTMENT 11.1 Mis-centering adjustment of the trays 1 and 2 This adjustment is made when there occurs a mis-centering that cannot be adjusted in the service mode. A. Procedure Pull out the tray [1]. If there remains any paper, remove it thoroughly.

  • Page 363: Mis-Centering Adjustment Of The Bypass Tray

    11. MECHANICAL ADJUSTMENT Field Service Ver.2.0 Mar. 2009 11.2 Mis-centering adjustment of the bypass tray This adjustment is made when there occurs a mis-centering that cannot be adjusted in the service mode. A. Procedure Open the bypass tray [1]. If paper is set, remove it. When the paper guide [2] is set to the small size position, expand it.

  • Page 364: Troubleshooting

    Field Service Ver.2.0 Mar. 2009 12. JAM CODE TROUBLESHOOTING 12. JAM CODE 12.1 Jam code list Classification Jam code Cause Resulting Correction operation Bypass J-1000 The vertical conveyance sensor (PS2) If there is a Pull out the paper from does not turn ON within a specified sheet of paper the bypass tray and period of time after the feed clutch...
  • Page 365 12. JAM CODE Field Service Ver.2.0 Mar. 2009 Classification Jam code Cause Resulting Correction operation PC-407 J-1306 The paper feed sensor (PS1) does not If there is a Open the right door of turn OFF within a specified period of sheet of paper PC and the vertical time after the PS1 turns ON.
  • Page 366 Field Service Ver.2.0 Mar. 2009 12. JAM CODE Classification Jam code Cause Resulting Correction operation J-2006 While in the print, the front door The main body Remove jammed paper opens. and the optional if any from optional device stop device / main body. FS-522 J-2007 While in the print, the guide plate...
  • Page 367 Field Service Ver.2.0 Mar. 2009 12. JAM CODE Classification Jam code Cause Resulting Correction operation J-6001 The DF open/close switch (SW3) The DF stops Open the open/close turns OFF while in the DF operation. immediately. If cover and remove there is paper jammed paper if any.
  • Page 368 Field Service Ver.2.0 Mar. 2009 12. JAM CODE Classification Jam code Cause Resulting Correction operation J-6108 When feeding the third original in the The DF stops Open the open/close mode other than the single sided immediately. If cover and remove mode, the original feed sensor (PS6) there is paper jammed paper if any.
  • Page 369 Field Service Ver.2.0 Mar. 2009 12. JAM CODE Classification Jam code Cause Resulting Correction operation J-6208 When feeding the third original in the The DF stops Open the open/close mode other than the single sided immediately. If cover and remove mode, the original registration sensor there is paper jammed paper if any.
  • Page 370 Field Service Ver.2.0 Mar. 2009 12. JAM CODE Classification Jam code Cause Resulting Correction operation J-6308 When feeding the third original in the The DF stops Open the open/close mode other than the single sided immediately. If cover and remove mode, the original detection sensor there is paper jammed paper if any.
  • Page 371 Field Service Ver.2.0 Mar. 2009 12. JAM CODE Classification Jam code Cause Resulting Correction operation J-6514 While in the idle, any of the original The DF stops Open the open/close registration sensor (PS9), the original immediately. If cover and remove detection sensor (PS8) or the original there is paper jammed paper if any.
  • Page 372 Field Service Ver.2.0 Mar. 2009 12. JAM CODE Classification Jam code Cause Resulting Correction operation J-6607 When feeding the second original in The DF stops Open the open/close the mode other than the single sided immediately. If cover and remove mode, the original exit sensor (PS10) there is paper jammed paper if any.
  • Page 373 Field Service Ver.2.0 Mar. 2009 12. JAM CODE Classification Jam code Cause Resulting Correction operation FS-522 J-7217 The entrance sensor (PS4) does not FS, RU, MT, SD, Remove jammed paper turn OFF within a specified period of main body stop if any from the FS/main time after the PS4 turns ON.
  • Page 374 Field Service Ver.2.0 Mar. 2009 12. JAM CODE Classification Jam code Cause Resulting Correction operation FS-523 J-7218 The intermediate conveyance sensor FS, RU, MT, SD, Remove jammed paper (PS3) does not turn OFF within a main body stop if any from the FS/main specified period of time after the PS3 immediately.
  • Page 375 Field Service Ver.2.0 Mar. 2009 12. JAM CODE Classification Jam code Cause Resulting Correction operation Paper J-8100 The registration sensor (PS1) turns The printer sec- Open the vertical con- feed ON while in idling. tion stops veyance door and ADU immediately.

  • Page 376: Malfunction Code

    Field Service Ver.2.0 Mar. 2009 13. MALFUNCTION CODE 13. MALFUNCTION CODE 13.1 Malfunction code list A. Note for use Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition. B. Code list NOTE • For codes with "*" given in the error code column, a message "Turn off the power and turn it on again"...
  • Page 377 Field Service Ver.2.0 Mar. 2009 13. MALFUNCTION CODE Classification Code Causes Resulting Estimated abnormal parts operation Drive C-0207 While in the paper feed, there The main body Pick-up solenoid /BP (SD1) occurs a condition twice in suc- stops immedi- Lift sensor (PS23) cession in which the lift sensor ately to turn OFF Feed motor (M9)
  • Page 378 Field Service Ver.2.0 Mar. 2009 13. MALFUNCTION CODE Classification Code Causes Resulting Estimated abnormal parts operation FS-522 C-1102 Tray lift motor (M11) drive abnor- The main body Tray lift motor (M11) mality. stops immedi- Upper limit sensor (PS15) • While in the main tray up ately to turn OFF FS control board (FSCB) drive, the upper limit sensor...
  • Page 379 13. MALFUNCTION CODE Field Service Ver.2.0 Mar. 2009 Classification Code Causes Resulting Estimated abnormal parts operation FS-522 C-1104 Exit roller release motor (M6) drive The main body Exit roller release motor (M6) abnormality. stops immedi- Exit roller home sensor • When starting the pressure ately to turn OFF (PS12) position drive, the exit roller...
  • Page 380 Field Service Ver.2.0 Mar. 2009 13. MALFUNCTION CODE Classification Code Causes Resulting Estimated abnormal parts operation FS-522 C-1106 Stapler movement motor (M7) The main body Stapler movement motor drive abnormality. stops immedi- (M7) • While in the home position ately to turn OFF Stapler home sensor (PS10) search, the stapler home sen- the main relay...
  • Page 381 13. MALFUNCTION CODE Field Service Ver.2.0 Mar. 2009 Classification Code Causes Resulting Estimated abnormal parts operation FS-523 C-1108 Stapler motor /Rr (M16) drive The main body Stapler motor /Rr (M16) abnormality. stops immedi- Stapler home sensor /Rr • The stapler home sensor /Rr ately to turn OFF (PS22) (PS22) does not turn OFF...
  • Page 382 Field Service Ver.2.0 Mar. 2009 13. MALFUNCTION CODE Classification Code Causes Resulting Estimated abnormal parts operation C-1110 Saddle stapler motor /Rr drive The main body Saddle stapler motor /Rr abnormality. stops immedi- SD control board (SDCB) • When the saddle stapler ately to turn OFF motor /Rr turns ON, it does the main relay...
  • Page 383 Field Service Ver.2.0 Mar. 2009 13. MALFUNCTION CODE Classification Code Causes Resulting Estimated abnormal parts operation C-1113 Exit open/close motor (M9) drive The main body Exit open/close motor (M9) abnormality. stops immedi- Saddle exit home sensor • When starting a pressure ately to turn OFF (PS18) contact operation, the saddle...
  • Page 384 Field Service Ver.2.0 Mar. 2009 13. MALFUNCTION CODE Classification Code Causes Resulting Estimated abnormal parts operation FS-522 C-1117 Alignment motor /Fr (M5) drive The main body Alignment motor /Fr (M5) abnormality. stops immedi- Alignment home sensor /Fr • While in the home position ately to turn OFF (PS7) search, the alignment home...
  • Page 385 Field Service Ver.2.0 Mar. 2009 13. MALFUNCTION CODE Classification Code Causes Resulting Estimated abnormal parts operation C-1121 Punch motor (M1) drive abnor- The main body Punch motor (M1) mality. stops immedi- Punch position sensor /1 The punch position sensors /1 ately to turn OFF (PS2) (PS2) and /2 (PS3) do not turn...
  • Page 386 Field Service Ver.2.0 Mar. 2009 13. MALFUNCTION CODE Classification Code Causes Resulting Estimated abnormal parts operation Abnor- C-2401 High machine inside temperature The main body TCR sensor (TCRS) mality abnormality. stops immedi- Printer control board (PRCB) around When the temperature around the ately to turn OFF the drum drum is above 58 °C...
  • Page 387 Field Service Ver.2.0 Mar. 2009 13. MALFUNCTION CODE Classification Code Causes Resulting Estimated abnormal parts operation High C-2803 TCR output abnormality. The main body TCR sensor (TCRS) When the output ripple voltage of stops immedi- Printer control board (PRCB) voltage Error the TCR sensor (TCRS) is 0.5 V ately to turn OFF...
  • Page 388 Field Service Ver.2.0 Mar. 2009 13. MALFUNCTION CODE Classification Code Causes Resulting Estimated abnormal parts operation Fusing C-3801 Fusing main sensor low tempera- The main body Thermistor /1 (TH1) ture abnormality. stops immedi- Printer control board (PRCB) temper- While in the idle or in the low ately to turn OFF DC power supply (DCPS) ature...
  • Page 389 Field Service Ver.2.0 Mar. 2009 13. MALFUNCTION CODE Classification Code Causes Resulting Estimated abnormal parts operation Fusing C-3808 Fusing sub sensor high tempera- The main body Thermistor /2 (TH2) ture abnormality (sub CPU detec- stops immedi- Printer control board (PRCB) temper- tion) ately to turn OFF...
  • Page 390 Field Service Ver.2.0 Mar. 2009 13. MALFUNCTION CODE Classification Code Causes Resulting Estimated abnormal parts operation Image C-4001 Index board (INDEXB) contact The main body Index board (INDEXB) proces- abnormality. stops immedi- Overall control board (OACB) sing ately to turn OFF abnor- the main relay mality...
  • Page 391 Field Service Ver.2.0 Mar. 2009 13. MALFUNCTION CODE Classification Code Causes Resulting Estimated abnormal parts operation C-5301 Exhaust fan /Fr (FM3) conversion The main body Exhaust fan /Fr (FM3) lock abnormality. stops immedi- Printer control board (PRCB) abnor- When FM3 is ON, an error signal ately to turn OFF mality is detected 5 times in succession...
  • Page 392 Field Service Ver.2.0 Mar. 2009 13. MALFUNCTION CODE Classification Code Causes Resulting Estimated abnormal parts operation Scanner C-6101 While in the exposure unit initial Scanner sec- Scanner motor (M2) abnor- search, the scanner home sensor tion stops Scanner home sensor mality (PS30) does not turn on within a immediately.
  • Page 393 Field Service Ver.2.0 Mar. 2009 13. MALFUNCTION CODE Classification Code Causes Resulting Estimated abnormal parts operation C-B117 Time out error for ACK standby FAX breakdown FK-502 driver C-B118 Undefined frame reception error C-B119 DMA transfer error C-B120 JC software error C-B122 Device error (GA LOCAL SRAM) C-B123...
  • Page 394 Field Service Ver.2.0 Mar. 2009 13. MALFUNCTION CODE Classification Code Causes Resulting Estimated abnormal parts operation Line C-B150 External class instance acquisi- FAX breakdown FK-502 control tion error C-B151 Job start-up error (start-up JOB parameter/slave job generation error) C-B152 Doc access error (report Buf access error) C-B153 Time out for a response from the...
  • Page 395 13. MALFUNCTION CODE Field Service Ver.2.0 Mar. 2009 Classification Code Causes Resulting Estimated abnormal parts operation Page C-B185 Incoming data size logic error FAX breakdown FK-502 control (The incoming data is not a multi- ple number of DotLine. C-B186 Image Buff acquisition (alloc) error C-B187 Error return from Compressor C-B188...
  • Page 396 Field Service Ver.2.0 Mar. 2009 13. MALFUNCTION CODE Classification Code Causes Resulting Estimated abnormal parts operation Non- C-C287 Non-volatile memory abnormality It stops immedi- Overall control board (OACB) volatile ately. NVRAM board (NRB) memory C-C288 Non-volatile memory abnormality abnor- mality C-C289 Non-volatile memory destruction Disabled writing is detected in the...
  • Page 397 13. MALFUNCTION CODE Field Service Ver.2.0 Mar. 2009 Classification Code Causes Resulting Estimated abnormal parts operation Opera- C-Dxxx Non-volatile memory abnormality Engine section Overall control board (OACB) tion except power OFF. NVRAM board (NRB) control for the NOTE abnor- above •...
  • Page 398 Field Service Ver.2.0 Mar. 2009 13. MALFUNCTION CODE Classification Code Causes Resulting Estimated abnormal parts operation System C-E084* Copy sequence abnormality. Engine section Overall control board (OACB) control Memory copy sequence abnor- power OFF. commu- mality (the one the cause of which nication cannot be identified.) abnor-...
  • Page 399 Field Service Ver.2.0 Mar. 2009 13. MALFUNCTION CODE Classification Code Causes Resulting Estimated abnormal parts operation System C-E08E* Unrecoverable error (The count is Engine section Overall control board (OACB) control made by C-5402.) power OFF. commu- An abnormal operation occurs nication when an interrupt copy is made abnor-...
  • Page 400 Field Service Ver.2.0 Mar. 2009 13. MALFUNCTION CODE Classification Code Causes Resulting Estimated abnormal parts operation System C-E097* Unrecoverable error (The count is Engine section Overall control board (OACB) control made by C-5402.) power OFF. commu- An error occurs when the task n nication is started.
  • Page 401 Field Service Ver.2.0 Mar. 2009 13. MALFUNCTION CODE Classification Code Causes Resulting Estimated abnormal parts operation System C-E0A1* Unrecoverable error (The count is Engine section Overall control board (OACB) control made by C-5402.) power OFF. commu- An abnormal operation occurs nication when an interrupt copy is made abnor-...
  • Page 402 Field Service Ver.2.0 Mar. 2009 13. MALFUNCTION CODE Classification Code Causes Resulting Estimated abnormal parts operation System C-E0AA* Unrecoverable error (The count is Engine section Overall control board (OACB) control made by C-5402.) power OFF. commu- An abnormal operation occurs nication when an interrupt copy is made abnor-...
  • Page 403 Field Service Ver.2.0 Mar. 2009 13. MALFUNCTION CODE C. Function to separate defective sections For setting of DipSW that is specified for the following items, it is possible to use them with a failed section sep- arated. After setting DipSW, however, no abnormality detection is made on the separated section. NOTE •...

  • Page 404: Appendix

    Field Service Ver.2.0 Mar. 2009 14. PARTS LAYOUT DRAWING APPENDIX 14. PARTS LAYOUT DRAWING 14.1 Main body 14.1.1 Switch/sensor A. Main body rear side 50gaf5c017na Toner bottle sensor (PS4) Humidity sensor (HUMS) Toner bottle position sensor (PS28) Toner remaining sensor (PZS)
  • Page 405 14. PARTS LAYOUT DRAWING Field Service Ver.2.0 Mar. 2009 B. Main body front side a0r5f5c001ca Power switch (SW2) Main power switch (SW1) Interlock switch (MS) C. Main body upper surface a0r5f5c002ca APS timing sensor (PS31) DF open/close switch (SW3) APS sensor (PS32) Scanner home sensor (PS30)
  • Page 406 Field Service Ver.2.0 Mar. 2009 14. PARTS LAYOUT DRAWING D. Developing section 50gaf5c020na TCR sensor (TCRS) E. Paper feed section (1) Tray 1 50gaf5c034na Upper limit sensor /1 (PS6) Paper size sensor /Rr1 (PS10) Paper empty sensor /1 (PS5) Tray set sensor /1 (PS8) Paper size sensor /Fr1 (PS11) Near-empty sensor /1 (PS9)
  • Page 407 14. PARTS LAYOUT DRAWING Field Service Ver.2.0 Mar. 2009 (2) Tray 2 50gaf5c035na Vertical conveyance sensor (PS2) Paper size sensor /Fr2 (PS17) Feed door open/close sensor (PS7) Paper size sensor /Rr2 (PS16) Paper empty sensor /2 (PS12) Tray set sensor /2 (PS14) Upper limit sensor /2 (PS13) Near-empty sensor /2 (PS15) (3) Registration...
  • Page 408 Field Service Ver.2.0 Mar. 2009 14. PARTS LAYOUT DRAWING Bypass tray section 50gaf5c037na Paper size VR/BP (VR1) Paper size sensor /BP4 (PS22) Paper empty sensor /BP (PS18) Paper size sensor /BP2 (PS20) Lift sensor (PS23) Paper size sensor /BP1 (PS19) Paper size sensor /BP3 (PS21) G.
  • Page 409 14. PARTS LAYOUT DRAWING Field Service Ver.2.0 Mar. 2009 H. Fusing section 50gaf5c021na Fusing exit sensor (PS3) Thermistor /1 (TH1) Thermistor /2 (TH2) Thermostat (TS) Reverse/paper exit section 50gaf5c039na Reverse sensor (PS27)

  • Page 410: Load

    Field Service Ver.2.0 Mar. 2009 14. PARTS LAYOUT DRAWING 14.1.2 Load A. Main body rear side (1) Lower aria [11] a0r5f5c003ca Power supply cooling fan (FM1) Developing cooling fan (FM7) Overall control board cooling fan (FM10) CPU cooling fan (FM11) (2) Upper aria 50gaf5c022nb Toner supply motor (M4)
  • Page 411 14. PARTS LAYOUT DRAWING Field Service Ver.2.0 Mar. 2009 B. Main body inside 50gaf5c023na Fusing cooling fan /Rr (FM8) Drum cooling fan (FM4) Fusing cooling fan /Fr (FM2) Developing suction fan (FM6) C. Main body right side 50gaf5c024na Web solenoid (SD4) Coveyance suction fan (FM5)
  • Page 412 Field Service Ver.2.0 Mar. 2009 14. PARTS LAYOUT DRAWING D. Write section 50gaf5c025na Polygon motor (M5) E. Photo conductor section a0r5f5c004ca Drum claw solenoid (SD2)
  • Page 413 14. PARTS LAYOUT DRAWING Field Service Ver.2.0 Mar. 2009 Paper feed section (1) Tray 1 50gaf5c040na Feed clutch /1 (CL4) Paper lift motor /1 (M7) (2) Tray 2 50gaf5c041na Vertical conveyance clutch (CL3) Paper lift motor /2 (M8) Feed clutch /2 (CL5)
  • Page 414 Field Service Ver.2.0 Mar. 2009 14. PARTS LAYOUT DRAWING (3) Registration a0r5f5c005ca Registration clutch (CL1) Loop clutch (CL2) G. Bypass tray section 50gaf5c043na Feed clutch /BP (CL6) Pick-up solenoid /BP (SD1)
  • Page 415 14. PARTS LAYOUT DRAWING Field Service Ver.2.0 Mar. 2009 H. ADU section 50gaf5c044nb ADU conveyance clutch /Up (CL7) ADU conveyance clutch /Lw (CL8) Reverse/paper exit section 50gaf5c045na Reverse motor (M6) Exhaust fan /Rr (FM9) Reverse solenoid (SD3) Exhaust fan /Fr (FM3)

  • Page 416: Boards And Others

    Field Service Ver.2.0 Mar. 2009 14. PARTS LAYOUT DRAWING 14.1.3 Boards and others A. Main body rear side [10] a0r5f5c006ca L1 inverter (L1 INVB) Paper size board /2 (PSB/2) Scanner drive board (SDB) Paper size board /1 (PSB/1) Printer control board (PRCB) NVRAM board (NRB) Circuit breaker /1 (CBR1) Overall control board (OACB)
  • Page 417 14. PARTS LAYOUT DRAWING Field Service Ver.2.0 Mar. 2009 B. Main body front side 50gaf5c028na Total counter (TCT) C. Main body inside 50gaf5c029na DC power supply (DCPS) High voltage unit (HV2)
  • Page 418 Field Service Ver.2.0 Mar. 2009 14. PARTS LAYOUT DRAWING D. Operation panel and main body upper surface [12] [11] [10] a0r5f5c007ca CCD board (CCDB) LCD board (LCDB) Operation board/4 (PWB4) USB I/F board (USBIFB) OB inverter (OB INVB) Speaker (SP) Operation key board/3 (PWB3) [10] Status indicator LED board (SILB)
  • Page 419 14. PARTS LAYOUT DRAWING Field Service Ver.2.0 Mar. 2009 Photo conductor section 50gaf5c032na IDC sensor (IDCS) Erase lamp (EL) G. ADU section 50gaf5c046na Transfer exposure lamp (TSL)
  • Page 420 Field Service Ver.2.0 Mar. 2009 14. PARTS LAYOUT DRAWING H. Fusing section 50gaf5c033na Fusing heater lamp /2 (L3) Fusing heater lamp /1 (L2)
  • Page 421 14. PARTS LAYOUT DRAWING Field Service Ver.2.0 Mar. 2009 14.2 DF A. Front side a0r5f5c008ca Pressure roller release solenoid (SD1) B. Rear side 16eaf5c002na Cover open/close sensor (PS7) Cooling fan (FM3) Original conveyance motor (M2) DF control board (DFCB) Original feed motor (M1)
  • Page 422 Field Service Ver.2.0 Mar. 2009 14. PARTS LAYOUT DRAWING C. Upper surface [10] [11] 16eaf5c003na Original size sensor /2 (PS2) Original empty sensor (PS5) Stamp solenoid (SD2) Original registration sensor (PS9) Original exit sensor (PS10) Original size sensor /1 (PS1) Original detection sensor (PS8) [10] Original size sensor /3 (PS3)

  • Page 423: 386

    14. PARTS LAYOUT DRAWING Field Service Ver.2.0 Mar. 2009 14.3 PC 14.3.1 PC-206 [21] [20] [19] [22] [23] [18] [24] [17] [16] [25] [26] [15] [14] [13] [12] [11] [10] 4061f5c001na Vertical conveyance sensor /4 (PS126) [14] Paper size detect board /3 (PSDB3) Paper feed sensor /4 (PS125) [15] Paper size sensor /Rr3 (PS118)

  • Page 424: 387

    Field Service Ver.2.0 Mar. 2009 14. PARTS LAYOUT DRAWING 14.3.2 PC-407 [20] [19] [21] [18] [17] [22] [16] [23] [24] [15] [14] [13] [12] [10] [11] 4061f5c201na Paper empty sensor (PS3) [13] Shift gate motor (M3) Main tray empty board (MEB) [14] Shift gate position sensor (PS14) Paper lift motor (M5)
  • Page 425 14. PARTS LAYOUT DRAWING Field Service Ver.2.0 Mar. 2009 14.4 LU [10] [11] [12] [13] 16aaf5c001na Remaining paper sensor /1 (PS154) Upper limit sensor (PS152) Remaining paper sensor /2 (PS151) Feed clutch (CL151) Dehumidifier heater (HTR101) LU set sensor (PS156) Service parts setting [10] Paper lift motor (M151)

  • Page 426: 389

    Field Service Ver.2.0 Mar. 2009 14. PARTS LAYOUT DRAWING 14.5 FS 14.5.1 FS-522 [27] [26] [28] [25] [20] [24] [29] [21] [30] [23] [22] [19] [18] [17] [16] [13] [12] [11] [10] [15] [14] 4349f5c001na Registration clutch (CL1) [16] Tray lift motor (M11) Guide plate switch (SW4) [17] Lower limit sensor (PS14)

  • Page 427: 390

    14. PARTS LAYOUT DRAWING Field Service Ver.2.0 Mar. 2009 14.5.2 FS-523 A. Front side 4521f5c001na Main gate solenoid (SD2) Tray lift motor (M7) Front door sensor (PS17) Main tray upper limit LED (LED19)
  • Page 428 Field Service Ver.2.0 Mar. 2009 14. PARTS LAYOUT DRAWING B. Rear side [10] [11] [12] [13] [14] 4521f5c002na Main tray lower limit switch (SW3) Bypass gate solenoid (SD1) Main tray upper limit sensor (PS19) Entrance conveyance motor (M1) Paddle motor /Up (M15) [10] Conveyance motor /Up (M4) Paper exit motor (M3)
  • Page 429 14. PARTS LAYOUT DRAWING Field Service Ver.2.0 Mar. 2009 C. Punch section 4521f5c003na Punch motor (M11) Punch encoder sensor (PS15) Punch clutch (CL1)
  • Page 430 Field Service Ver.2.0 Mar. 2009 14. PARTS LAYOUT DRAWING D. Conveyance section [13] [14] [12] [15] [16] [11] [10] 4521f5e001na Hole punch position switch (SW4) Paddle motor /Lw (M9) Hole punch selector motor (M14) [10] Roller release home sensor (PS12) Intermediate conveyance sensor (PS3) [11] Main route conveyance sensor (PS4)
  • Page 431 14. PARTS LAYOUT DRAWING Field Service Ver.2.0 Mar. 2009 E. Stapler section 4521f5c005na Stapler home sensor (PS14) Stapler moving motor (M6)
  • Page 432 Field Service Ver.2.0 Mar. 2009 14. PARTS LAYOUT DRAWING Main tray section 4521f5c006na Shift home sensor (PS10) Shift motor (M8) Shift encoder sensor (PS11)

  • Page 433: 396

    14. PARTS LAYOUT DRAWING Field Service Ver.2.0 Mar. 2009 14.6 PU-501 4512f5c001na Punch scraps full sensor (PS1) Encoder sensor (PS4) Punch position sensor /1 (PS2) Punch motor (M1) Punch position sensor /2 (PS3)

  • Page 434: 397

    Field Service Ver.2.0 Mar. 2009 14. PARTS LAYOUT DRAWING 14.7 SD-507 [14] [13] [12] [11] [10] 4511f5c001na Folding motor (M10) Tray empty sensor (PS21) Folding roller home sensor (PS22) Paper guide motor (M13) SD interlock switch (SW4) [10] Exit motor encoder sensor (PS25) Staple guide home sensor (PS26) [11] Conveyance motor (M8)

  • Page 435: 398

    14. PARTS LAYOUT DRAWING Field Service Ver.2.0 Mar. 2009 14.8 MT-502 [12] [11] [13] [14] [10] [15] [16] 4510f5c001na Conveyance sensor /Up (PS9) Gate solenoid /2 (SD2) Paper full sensor /1 (PS5) [10] Conveyance motor (M1) Conveyance sensor /Lw (PS10) [11] Gate solenoid /3 (SD3) Paper detection sensor /1 (PS1)

  • Page 436: 399

    Field Service Ver.2.0 Mar. 2009 14. PARTS LAYOUT DRAWING 14.9 RU-507 16faf5c001na Path sensor (PS2) Door sensor (PS1)

  • Page 437: 400

    14. PARTS LAYOUT DRAWING Field Service Ver.2.0 Mar. 2009 14.10 JS-502 4347f5c001na Paper full sensor (PS1) Not used...

  • Page 438: Connector Layout Drawing

    Field Service Ver.2.0 Mar. 2009 15. CONNECTOR LAYOUT DRAWING 15. CONNECTOR LAYOUT DRAWING 15.1 Main body 15.1.1 Connector in the board A. Overall control board (OACB) 2005 (Silver Metal : 4 pin) 46 (GY : 50 pin) 1302 (BK : 50 pin) 4602 (BN : 8 pin) 2401 (BN : 20 pin) 3902 (BK : 8 pin)
  • Page 439 15. CONNECTOR LAYOUT DRAWING Field Service Ver.2.0 Mar. 2009 B. Printer control board (PRCB) 29 (BN : 28 pin) 34 (BN : 32 pin) 28 (BN : 24 pin) 27 (GY : 22 pin) 37 (W : 8 pin) 36 (W : 10 pin) 38 (BN : 20 pin) 91 (BN : 2 pin) 21 (W : 11 pin)
  • Page 440 Field Service Ver.2.0 Mar. 2009 15. CONNECTOR LAYOUT DRAWING C. Scanner drive board (SDB) 62 (BK : 3 pin) 63 (W : 10 pin) 65 (W : 2 pin) 61 (BN : 24 pin) 64 (W : 9 pin) 50gaf5c003na D.
  • Page 441 15. CONNECTOR LAYOUT DRAWING Field Service Ver.2.0 Mar. 2009 E. DC power supply (DCPS) 10 (W : 2 pin) 9 (W : 3 pin) 1 (W : 4 pin) 4 (W : 8 pin) 5 (W : 10 pin) 6 (W : 8 pin) 2 (W : 5 pin) 3 (W : 12 pin) 7 (W : 6 pin)
  • Page 442 Field Service Ver.2.0 Mar. 2009 15. CONNECTOR LAYOUT DRAWING High voltage unit (HV2) 71 (W : 11 pin) 70 (W : 6 pin) 72 (W : 3 pin) 50gaf5c006na G. Index board (INDEXB) 51 (BN : 5 pin) 50gaf5c007na...
  • Page 443 15. CONNECTOR LAYOUT DRAWING Field Service Ver.2.0 Mar. 2009 H. L1 inverter (L1 INVB) 930 (W : 3 pin) 931 (W : 4 pin) 50gaf5c008na L1 relay board (L1 RLB) 97(2 pin) 97 (2 pin) 50gaf5c009na Laser drive board (LDB) 50 (BN : 24 pin) 50gaf5c010na K.
  • Page 444 Field Service Ver.2.0 Mar. 2009 15. CONNECTOR LAYOUT DRAWING L. Operation key board/2 (PWB2) 10 (W : 10 pin) a0r5f5c010ca M. Operation key board/3 (PWB3) 7 (BK : 25 pin) 9 (W : 10 pin) a0r5f5c011ca N. Operation board/4 (PWB4) 8 (Y : 6 pin) a0r5f5c012ca...
  • Page 445 15. CONNECTOR LAYOUT DRAWING Field Service Ver.2.0 Mar. 2009 O. LCD board (LCDB) (BN : 40 pin) a0r5f5c013ca OB inverter (OB INVB) 2 (BN : 2 pin) 1 (W : 6 pin) a0r5f5c014ca Q. NVRAM board (NRB) 2 (W : 40 pin) 1 (W : 40 pin) a0r5f5c015ca...
  • Page 446 Field Service Ver.2.0 Mar. 2009 15. CONNECTOR LAYOUT DRAWING R. Paper size board /1, /2 (PSB/1, /2) 87,88 (W : 5 pin) 50gaf5c015na S. Toner control sensor board 1 (W: 7 pin) 50gaf5c016na Status indicator LED board (SILB) 1 (W : 4 pin) a0r5f5c016ca U.

  • Page 447: Connector In The Board

    15. CONNECTOR LAYOUT DRAWING Field Service Ver.2.0 Mar. 2009 15.2 DF 15.2.1 Connector in the board A. DF control board (DFCB) 10 (W : 6 pin) 9 (W : 3 pin) 8 (W : 6 pin) 7 (W : 6 pin) 1 (W : 2 pin) 11 (W : 2 pin) 4 (W : 7 pin)

  • Page 448: Connector In The Board

    Field Service Ver.2.0 Mar. 2009 15. CONNECTOR LAYOUT DRAWING 15.3 PC 15.3.1 Connector in the board A. PC-206 (1) PC control board (PCCB) 5 (W : 8 pin) 3 (W : 14 pin) 6 (W : 15 pin) 4 (W : 5 pin) 1 (W : 12 pin) 8 (W : 13 pin) 2 (W : 2 pin)
  • Page 449 15. CONNECTOR LAYOUT DRAWING Field Service Ver.2.0 Mar. 2009 B. PC-407 (1) PC control board (PCCB) 3 (W : 11 pin) 5 (W : 15 pin) 4 (W : 13 pin) 7 (W : 5 pin) 6 (W : 8 pin) 1 (W : 12 pin) 2 (W : 2 pin) 4061f5c202nb...

  • Page 450: Connector In The Board

    Field Service Ver.2.0 Mar. 2009 15. CONNECTOR LAYOUT DRAWING 15.4 LU 15.4.1 Connector in the board A. LU drive board (LUDB) 112 (W : 12 pin) 114 (W : 4 pin) 113 (GY : 22 pin) 111 (W : 2 pin) 110 (GY : 19 pin) 16aaf5c002na...

  • Page 451: Connector In The Board

    15. CONNECTOR LAYOUT DRAWING Field Service Ver.2.0 Mar. 2009 15.5 FS 15.5.1 Connector in the board A. FS-522 (1) FS control board (FSCB) 7 (W : 5 pin) 5 (W : 3 pin) 3 (W : 10 pin) 8 (W : 2 pin) 10 (W : 3 pin) 6 (W : 7 pin) 4 (W : 4 pin)
  • Page 452 Field Service Ver.2.0 Mar. 2009 15. CONNECTOR LAYOUT DRAWING B. FS-523 (1) FS control board (FSCB) 7 (W : 8 pin) 9 (W : 12 pin) 11 (W : 8 pin) 13 (W : 9 pin) 8 (W : 6 pin) 10 (W : 4 pin) 12 (W : N.C.) 6 (W : 2 pin) 5 (W : 4 pin)

  • Page 453: Connector In The Board

    15. CONNECTOR LAYOUT DRAWING Field Service Ver.2.0 Mar. 2009 15.6 SD 15.6.1 Connector in the board A. SD control board (SDCB) 5 (W : 4 pin) 6 (W : 3 pin) 8 (W : 7 pin) 7 (W : 8 pin) 4 (W : 9 pin) 2 (W : 3 pin) 12 (W : 5 pin)

  • Page 454: Connector In The Board

    Field Service Ver.2.0 Mar. 2009 15. CONNECTOR LAYOUT DRAWING 15.7 MT 15.7.1 Connector in the board A. MT control board (MTCB) 101 (W : 9 pin) 100 (W : 13 pin) 102 (W : 12 pin) 103 (W : 7 pin) 107 (W : 8 pin) 104 (W : 2 pin) 105 (W : 2 pin)

  • Page 455: Timing Chart

    16. TIMING CHART Field Service Ver.2.0 Mar. 2009 16. TIMING CHART 16.1 Main body A. A4, 2 single sided originals, single sided copy (1 copy), paper feed tray 1 50gaf5c047na...
  • Page 456 Field Service Ver.2.0 Mar. 2009 16. TIMING CHART B. A4, 3 double sided original, double sided copy (1 copy), paper feed tray 1 50gaf5c048na...
  • Page 457 16. TIMING CHART Field Service Ver.2.0 Mar. 2009 16.2 DF A. Single sided original mode (A4, 2 sheets feed) 16eaf5c009na...
  • Page 458 Field Service Ver.2.0 Mar. 2009 16. TIMING CHART B. Double sided original mode (A4, 2 sheets feed) 16eaf5c010na...
  • Page 459 16. TIMING CHART Field Service Ver.2.0 Mar. 2009 16eaf5c011na...
  • Page 460 Field Service Ver.2.0 Mar. 2009 16. TIMING CHART C. FAX fine mode (A4, 2 sheets feed) 16eaf5c012na...
  • Page 461 16. TIMING CHART Field Service Ver.2.0 Mar. 2009 D. FAX immediate send mode (A4, 2 sheets feed) 16eaf5c013na...
  • Page 462 Field Service Ver.2.0 Mar. 2009 16. TIMING CHART 16.3 LU A. A4, life size, 1-1 mode, 3 originals 16aaf5c003na...
  • Page 463 16. TIMING CHART Field Service Ver.2.0 Mar. 2009 16.4 FS 16.4.1 FS-522 A. Non-sort, A4, 1 sheet setting 4349f5c004na...
  • Page 464 Field Service Ver.2.0 Mar. 2009 16. TIMING CHART B. 1 stapling, punch, A4, 2 originals, 2 copies setting 4349f5c005na...
  • Page 465 16. TIMING CHART Field Service Ver.2.0 Mar. 2009 16.4.2 FS-523 A. No-sort, 1 original, 1 copy setting 4521f5c008na...
  • Page 466 Field Service Ver.2.0 Mar. 2009 16. TIMING CHART B. Sort, 2 originals, 2 copies setting 4521f5c009na...
  • Page 467 16. TIMING CHART Field Service Ver.2.0 Mar. 2009 C. 1 staple /Rr, A4S, 2 originals, 2 copies setting 4521f5c010na...
  • Page 468 Field Service Ver.2.0 Mar. 2009 16. TIMING CHART D. Non-sort, punch, 1 original, 1copy setting 4521f5c011na...
  • Page 469 16. TIMING CHART Field Service Ver.2.0 Mar. 2009 Blank page...
  • Page 470 Field Service Ver.2.0 Mar. 2009 17. OVERALL WIRING DIAGRAM 17. OVERALL WIRING DIAGRAM 17.1 Main body RL24V RL1 POWER RL1 CNT FT20 FT21 FT22 J21-01 Circuit breaker /1 J13-2 Symbol CN9-1 AC(H) Main relay Thermostat CN10-1 AC(H) AC DRIVE CBR 1 AC(H) CR001 Fusing heater lamp /1...
  • Page 471 17. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Mar. 2009 Main Body location list Symbol Part name Location Symbol Part name Location Symbol Part name Location CBR1 Circuit breaker /1 Paper empty sensor /1 11-Y — IC-207 14-I CBR2 Circuit breaker /2 Upper limit sensor /1 11-Y —...

  • Page 472: Operation Unit

    Field Service Ver.2.0 Mar. 2009 17. OVERALL WIRING DIAGRAM 17.2 Main body 1/4 RL24V RL1 POWER RL1 CNT FT20 FT21 FT22 J21-01 Circuit breaker /1 J13-2 CN9-1 AC(H) Main relay Thermostat CN10-1 AC(H) AC DRIVE AC(H) CBR 1 Fusing heater lamp /1 CR001 FT26 J21-02...
  • Page 473 17. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Mar. 2009 Main Body location list Symbol Part name Location CBR1 Circuit breaker /1 CBR2 Circuit breaker /2 DCPS DC power supply FM10 Overall control board cooling fan 12-K FM11 CPU cooling fan 13-J Fusing heater lamp /1 11-B...
  • Page 474 Field Service Ver.2.0 Mar. 2009 17. OVERALL WIRING DIAGRAM 17.3 Main body 2/4 Symbol CCDB Connector Faston Crimp Relay connector COPY VENDER (SERIAL) CN** (CN55:FX2) 2701-A 1 +12V -A 2 GND -A 3 +5V(main) -A 4 GND -A 5 GND -A 6 WAKEUP -A 7 GND -A 8 GND...
  • Page 475 17. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Mar. 2009 Main Body location list Symbol Part name Location CCDB CCD board 17-B INDEXB Index board 18-K Laser drive board 16-K NVRAM board 21-F DIMM Standard memory 21-H SILB Status indicator LED board 14-J USBIFB USB I/F board...
  • Page 476 Field Service Ver.2.0 Mar. 2009 17. OVERALL WIRING DIAGRAM 17.4 Main body 3/4 DCPS(2/2) To developing bias To guide plate bias Separation Charging Transfer Coin vendor/2 IDC sensor IDCS PRCB(1/2) PS22 PS23 PS24 PS25 PS26 PS12 PS13 PS18 PS19 TCRS...
  • Page 477 17. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Mar. 2009 Main Body location list Symbol Part name Location Vertical conveyance clutch Feed clutch /1 12-Y Feed clutch /2 ADU conveyance clutch /Up ADU conveyance clutch /Lw Erase lamp 10-Q Power supply cooling fan Fusing cooling fan /Fr Drum cooling fan Coveyance suction fan...
  • Page 478 Field Service Ver.2.0 Mar. 2009 17. OVERALL WIRING DIAGRAM 17.5 Main body 4/4 for DCPS for DCPS 1901-1 MDI0+ 1901-2 MDI0- 1901-3 MDI1+ 1901-4 MDI1- 1901-5 2.5V 1901-6 2.5V 1901-7 MDI2+ 1901-8 MDI2- 1901-9 MDI3+ 1901-10 MDI3- 1901-11 ACTIVITY 1901-12 LINK-UP 1901-13 LINK1000 1901-14 LINK100 REVERSE UNIT...
  • Page 479 17. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Mar. 2009 Main Body location list Symbol Part name Location Registration clutch 20-Y Loop clutch 20-Y Feed clutch /BP 14-Y Exhaust fan /Fr 23-Q Exhaust fan /Rr 24-Q HUMS Humidity sensor 20-Y Key counter 18-R Exposure lamp 17-S...
  • Page 480 Field Service Ver.2.0 Mar. 2009 17. OVERALL WIRING DIAGRAM 17.6 DF DFCB CN17 DESCRIPTION 20-L CN18 CN19 PS10 DESTINATION LOCATION CLOSED END CONNECTORS LARGE MEDIUM SMALL #250 WITH HOUSING POSITIVE LOCK RECEPTACLE #187 WITH HOUSING OUTPUT OF ACTIVE LOW OUTPUT OF ACTIVE HIGH INPUT OF ACTIVE LOW INPUT OF ACTIVE HIGH OUTPUT OF ACTIVE...
  • Page 481 17. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Mar. 2009 DF-613 location list Symbol Part name Location DFCB DF control board Cooling fan Original feed motor Original conveyance motor MOSDB Mix Original size detection board Original size sensor /1 Original size sensor /2 Original size sensor /3 Original size sensor /4 Original empty sensor...
  • Page 482 Field Service Ver.2.0 Mar. 2009 17. OVERALL WIRING DIAGRAM 17.7 PC 17.7.1 PC-206 PS114 PS115 PS116 PS117 PS111 PS113 PS118 PS119 PS112 M122 M120 M124 PCCB DESCRIPTION 20-L DESTINATION LOCATION CLOSED END CONNECTORS LARGE MEDIUM M125 M123 M121 PS122 PS121 PS128 PS127 PS123...
  • Page 483 17. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Mar. 2009 PC-206 location list Symbol Part name Location M120 Vertical conveyance motor /3 M121 Vertical conveyance motor /4 M122 Paper feed motor /3 M123 Paper feed motor /4 M124 Paper lift motor /3 M125 Paper lift motor /4 PCCB...
  • Page 484 Field Service Ver.2.0 Mar. 2009 17. OVERALL WIRING DIAGRAM 17.7.2 PC-407 PCCB DESCRIPTION 20-L DESTINATION LOCATION CLOSED END CONNECTORS LARGE MEDIUM PS13 PS12 PS11 PS10 PS14 SMALL #250 WITH HOUSING POSITIVE LOCK RECEPTACLE #187 WITH HOUSING OUTPUT OF ACTIVE LOW OUTPUT OF ACTIVE HIGH INPUT OF ACTIVE LOW INPUT OF ACTIVE HIGH...
  • Page 485 17. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Mar. 2009 PC-407 location list Symbol Part name Location Paper feed motor Vertical conveyance motor Shift gate motor Shift motor Paper lift motor Main tray empty board PCCB PC control board Paper feed sensor Vertical conveyance sensor Paper empty sensor Upper limit sensor...
  • Page 486 Field Service Ver.2.0 Mar. 2009 17. OVERALL WIRING DIAGRAM 17.8 LU Dehumidifier heater OPTIONAL HTR101 114-3 24V J121-1 J121-2 114-2 P_GND NC (2pin) FT102 (4pin) Upper door interlock switch 114-4 24V FT101 (1pin) 114-1 T5M_24V 121- 1 112-1 T5M_24V Paper lift motor 121- 2 M151 112-2 T5M_ON...
  • Page 487 17. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Mar. 2009 LU-203 location list Symbol Part name Location CL151 Feed clutch HTR101 Dehumidifier heater LUDB LU drive board M150 Feed motor M151 Paper lift motor MS151 Upper door interlock switch PS151 Remaining paper sensor /2 PS152 Upper limit sensor PS153...
  • Page 488 Field Service Ver.2.0 Mar. 2009 17. OVERALL WIRING DIAGRAM 17.9 FS 17.9.1 FS-522/PU-501 Guide plate switch SD-507/MT-502 Conveyance sensor (Option) Exit roller home sensor PS12 Stacker paddle solenoid Exit roller release motor Entrance sensor PJ25 Registration clutch PJ22 PJ20 PJ19 Entrance motor Exit paddle solenoid FSCB...
  • Page 489 17. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Mar. 2009 FS-522 location list PU-501 location list Symbol Part name Location Symbol Part name Location Registration clutch Punch motor FSCB FS control board Punch scraps full sensor Exit motor Punch position sensor /1 Conveyance motor Punch position sensor /2 Entrance motor...
  • Page 490 Field Service Ver.2.0 Mar. 2009 17. OVERALL WIRING DIAGRAM 17.9.2 FS-523 Hole punch position switch Intermediate conveyance Stapler moving motor Only for inch Hole punch roller release motor destination selector motor Punch clutch Paper exit motor Conveyance motor/Lw Paddle motor/Lw Conveyance motor/Up Punch encoder sensor PS15...
  • Page 491 17. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Mar. 2009 FS-523 location list Symbol Part name Location Punch clutch FSCB FS control board LED19 Main tray upper limit LED Entrance conveyance motor Conveyance motor /Lw Paper exit motor Conveyance motor /Up Alignment motor Stapler moving motor Tray lift motor...
  • Page 492 Field Service Ver.2.0 Mar. 2009 17. OVERALL WIRING DIAGRAM 17.10 SD FS-522 PS21 PS18 PS20 PS23 PS26 PS25 PS22 SDCB DESCRIPTION 20-L DESTINATION LOCATION CLOSED END CONNECTORS LARGE MEDIUM SMALL #250 WITH HOUSING POSITIVE LOCK RECEPTACLE #187 WITH HOUSING OUTPUT OF ACTIVE LOW OUTPUT OF ACTIVE HIGH INPUT OF ACTIVE LOW INPUT OF ACTIVE HIGH...
  • Page 493 17. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Mar. 2009 SD-507 location list Symbol Part name Location Conveyance motor Exit open/close motor Folding motor Paper guide motor Staple guide motor PS18 Saddle exit home sensor PS20 Exit sensor PS21 Tray empty sensor PS22 Folding roller home sensor PS23...
  • Page 494 Field Service Ver.2.0 Mar. 2009 17. OVERALL WIRING DIAGRAM 17.11 MT PS10 PS11 MTCB DESCRIPTION 20-L DESTINATION LOCATION CLOSED END CONNECTORS LARGE MEDIUM SMALL #250 WITH HOUSING POSITIVE LOCK RECEPTACLE #187 WITH HOUSING OUTPUT OF ACTIVE LOW FS-522 OUTPUT OF ACTIVE HIGH INPUT OF ACTIVE LOW INPUT OF ACTIVE HIGH OUTPUT OF ACTIVE...
  • Page 495 17. OVERALL WIRING DIAGRAM Field Service Ver.2.0 Mar. 2009 MT-502 location list Symbol Part name Location Conveyance motor MTCB MT control board Paper detection sensor /1 Paper detection sensor /2 Paper detection sensor /3 Paper detection sensor /4 Paper full sensor /1 Paper full sensor /2 Paper full sensor /3 Paper full sensor /4...
  • Page 496 SERVICE MANUAL Field Service DF-613 2008.05 Ver. 1.0...
  • Page 497 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.

  • Page 498: Adjustment / Setting

    Field Service Ver.1.0 May. 2008 CONTENTS CONTENTS DF-613 OUTLINE PRODUCT SPECIFICATIONS ................1 MAINTENANCE PERIODIC CHECK....................5 Maintenance procedure ..................5 2.1.1 Replacing the Pick-up Roller and Feed Roller..........5 2.1.2 Replacing the Separation Roller..............6 2.1.3 Cleaning of the Pick-up Roller, Feed Roller and Separation Roller....7 2.1.4 Cleaning of Miscellaneous Rollers ..............8 2.1.5...
  • Page 499 CONTENTS Field Service Ver.1.0 May. 2008 Blank Page...

  • Page 500: Outline

    Field Service Ver.1.0 May. 2008 1. PRODUCT SPECIFICATIONS OUTLINE PRODUCT SPECIFICATIONS A. Type Name Reverse Automatic Document Feeder Paper Feed Paper Feed from top of stack Type Turnover Switch back system Paper Exit Straight exit system Installation Screw cramp to the main unit Document Alignment Center Document Loading...
  • Page 501 1. PRODUCT SPECIFICATIONS Field Service Ver.1.0 May. 2008 D. Paper feed prohibited originals • If fed, trouble occurrence will be highly possible. Type of Original Possible Trouble Feed failure, damage to the original, or drive failure Original that is stapled or clipped. due to clip clogging Book original Feed failure, damage to the original, or drive failure...
  • Page 502 Field Service Ver.1.0 May. 2008 1. PRODUCT SPECIFICATIONS F. Mixed original feed chart For Metric Reference original (original with a maximum width) — — — — — — Other originals — — — — — — — — — — —...
  • Page 503 1. PRODUCT SPECIFICATIONS Field Service Ver.1.0 May. 2008 Blank Page...

  • Page 504: Maintenance

    Field Service Ver.1.0 May. 2008 2. PERIODIC CHECK MAINTENANCE PERIODIC CHECK Maintenance procedure NOTE • The alcohol described in the cleaning procedure of Maintenance represents the iso- propyl alcohol. 2.1.1 Replacing the Pick-up Roller and Feed Roller A. Periodically replaced part/cycle •...

  • Page 505: Replacing The Separation Roller

    2. PERIODIC CHECK Field Service Ver.1.0 May. 2008 4. Remove two levers [6]. [12] 5. Remove five C-rings [7]. [13] 6. Remove the arm /Fr [8]. 7. Remove the belt [9]. 8. Remove the Pick-up Roller Shaft [11] [13] [9] from the Arm /Rr [10].

  • Page 506: Cleaning Of The Pick-Up Roller, Feed Roller And Separation Roller

    Field Service Ver.1.0 May. 2008 2. PERIODIC CHECK 3. Remove the Separation Roller Assy [4]. NOTE • Use care not to lose the spring at the bottom side of the Separation Roller Assy. 16eaf2c008na 4. While opening up the holder [5], remove the Separation Roller Shaft [6].

  • Page 507: Cleaning Of Miscellaneous Rollers

    2. PERIODIC CHECK Field Service Ver.1.0 May. 2008 2. Using a soft cloth dampened with alco- hol, wipe the Pick-up Roller [2], Feed Roller [3] and Separation Roller [4]. 16eaf2c012na 2.1.4 Cleaning of Miscellaneous Rollers A. Periodic cleaning parts/cycle • Miscellaneous Rollers : Every 250,000 prints (Actual replacement cycle: Every 50,000 faces)*1 : Every 225,000 prints (Actual replacement cycle: Every 50,000 faces)*2 501/421 B.
  • Page 508 Field Service Ver.1.0 May. 2008 2. PERIODIC CHECK 16eaf2c018na 5. Open the DF. 6. Remove the Platen Guide [5]. 16eaf2c015nb 7. Using a soft cloth dampened with alco- hol, wipe the roller [6]. 16eaf2c016nb...
  • Page 509 2. PERIODIC CHECK Field Service Ver.1.0 May. 2008 8. Remove the Cover /Fr and Cover /Rr. (See P.14) 9. Disconnect eight connectors [5] on the DF Control Board (DFCB). 16eaf2c019na 10. Remove the lever [6]. 16eaf2c020na 11. Remove the screw [7]. 16eaf2c021nb...

  • Page 510: Cleaning Of The Scanning Guide

    Field Service Ver.1.0 May. 2008 2. PERIODIC CHECK 12. Remove seven screws [8], and remove the Paper Feed Unit [9]. 16eaf2c022na 13. Using a soft cloth dampened with alco- hol, wipe the roller [10]. 14. Reinstall the above parts following the removal steps in reverse.

  • Page 511: Cleaning Of The Reflective Sensor Section

    2. PERIODIC CHECK Field Service Ver.1.0 May. 2008 2.1.6 Cleaning of the Reflective Sensor Section A. Periodic cleaning part/cycle • Reflective Sensor : Every 250,000 prints (Actual replacement cycle: Every 50,000 faces)*1 : Every 225,000 prints (Actual replacement cycle: Every 50,000 faces)*2 501/421 B.

  • Page 512: Other

    Field Service Ver.1.0 May. 2008 3. OTHER OTHER Disassembly/Adjustment prohibited items A. Screws to which blue paint or green paint is applied • Blue paint or green paint is applied to some screws to prevent them from coming loose. • As a general rule, screws to which blue paint or green paint is applied should not be removed or loosened.

  • Page 513: Disassembling And Assembling List

    3. OTHER Field Service Ver.1.0 May. 2008 Disassembling and assembling list Section Part name Ref.Page Cover /Fr P.14 Cover Cover /Rr P.14 Original Feed Tray Cover /Lw P.14 DF Control Board (DFCB) P.15 Board and etc. Original Size VR (VR1) P.15 Complete Stamp Unit 2 P.17...

  • Page 514: Df Control Board (Dfcb)

    Field Service Ver.1.0 May. 2008 3. OTHER 3.3.2 DF Control Board (DFCB) 1. Turn OFF the Main Power Switch (SW1). 2. Remove the Cover /Rr. (See P.14) 3. Disconnect all the connectors on the DF Control Board (DFCB). 4. Remove three screws [1], and then remove the DFCB [2].
  • Page 515 • Be sure to perform document width detection adjustment after replacing the Original Size VR (VR1). (See P.234 "10.8 ADF" in Field Service bizhub 501/421/361 main body.) 16eaf2c031nb 2. Use the nut [2] and the washer [3] to install the VR1 [4].

  • Page 516: Complete Stamp Unit 2

    Field Service Ver.1.0 May. 2008 3. OTHER 3.3.4 Complete Stamp Unit 2 1. Open the Open/Close Cover [1]. 2. Open the Processing Guide [2]. 16eaf2c036na 3. Remove the screw [3] and the cover [4]. 16eaf2c037na 4. Remove the screw [5] and disconnect the connector [6], and remove the Com- plete Stamp Unit 2 [7].

  • Page 517: Replacing The Replace Stamp 2

    3. OTHER Field Service Ver.1.0 May. 2008 3.3.5 Replacing the Replace Stamp 2 1. Open the Open/Close Cover [1]. 2. Open the Processing Guide [2]. 16eaf2c039na 3. Remove the stamp. 4. Reinstall the new Replace Stamp 2 [3]. NOTE • Align the protrusion [4] of the stamp to the crevice [5] of the holder.
  • Page 518 Field Service Ver.1.0 May. 2008 3. OTHER 3.3.6 1. Disconnect the connector [1]. a0ref2c001ca 2. Open the DF. 3. Remove two screws [2]. a0ref2c002ca 4. Slide allover the DF, and release the two holes [3] from two stepped screws [4], and then remove the DF.
  • Page 519 3. OTHER Field Service Ver.1.0 May. 2008 Blank Page...

  • Page 520: Adjustment/Setting

    Field Service Ver.1.0 May. 2008 4. MECHANICAL ADJUSTMENT ADJUSTMENT/SETTING MECHANICAL ADJUSTMENT Leading Edge Skew Adjustment 1. Load the test chart [1] in the DF and make one 1-sided copy five consecutive times. 16eaf3c001nb 2. Fold each of the sample copies as illus- trated and check for any deviation.
  • Page 521 4. MECHANICAL ADJUSTMENT Field Service Ver.1.0 May. 2008 7. If there is a deviation as shown on the figure, turn the screw clockwise to adjust it. 8. After the adjustment procedure has been completed, tighten the decorative screw and the nut which has been loos- ened in step 5.

  • Page 522: Height Adjustment

    Field Service Ver.1.0 May. 2008 4. MECHANICAL ADJUSTMENT Height Adjustment Conduct this adjustment when removing the DF 1. Loosen the far left side nut [1] in the arrow-marked direction[2]. a0ref3c001ca 2. Create the strip of paper [3] made by copy paper, set it on the original glass, and then close the DF gently.
  • Page 523 4. MECHANICAL ADJUSTMENT Field Service Ver.1.0 May. 2008 3. Rotate the far left side adjustment screw [5] to adjust, as you can get a feeling of secure contact when you pull out the strip of paper [4]. NOTE • When the load is heavy, rotate the screw clockwise.
  • Page 524 Field Service Ver.1.0 May. 2008 4. MECHANICAL ADJUSTMENT 5. Check the gap between the original glass face [7] and the projection of DF [8]. NOTE • Check that there are no gaps between the projection of DF and the original glass face.
  • Page 525 4. MECHANICAL ADJUSTMENT Field Service Ver.1.0 May. 2008 Blank Page...
  • Page 526 SERVICE MANUAL Field Service PC-206 501/421/361 2008.05 Ver. 1.0...
  • Page 527 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
  • Page 528 Field Service Ver.1.0 May. 2008 CONTENTS CONTENTS PC-206 OUTLINE PRODUCT SPECIFICATIONS ................1 MAINTENANCE PERIODIC CHECK....................3 Maintenance procedure ..................3 2.1.1 Replacing the Separation Roller Assy............3 2.1.2 Replacing the Feed Roller................4 2.1.3 Replacing the Pick-up Roller .................7 OTHER ........................9 Disassembly/Adjustment prohibited items ............9 Disassembling, assembling and cleaning list............10 3.2.1 Disassembling and assembling list .............10...
  • Page 529 CONTENTS Field Service Ver.1.0 May. 2008 Blank Page...

  • Page 530: Outline

    Field Service Ver.1.0 May. 2008 1. PRODUCT SPECIFICATIONS OUTLINE PRODUCT SPECIFICATIONS A. Type Name 2 way Paper Take-Up Cabinet Type Front loading type 2 way paper take-up device Installation Desk type Document Alignment Center B. Paper type Paper Type Same as the main body. Metric: A3, B4, A4, A4S, B5, A5S, 11 ×...
  • Page 531 1. PRODUCT SPECIFICATIONS Field Service Ver.1.0 May. 2008 Blank Page...

  • Page 532: Maintenance

    Field Service Ver.1.0 May. 2008 2. PERIODIC CHECK MAINTENANCE PERIODIC CHECK Maintenance procedure 2.1.1 Replacing the Separation Roller Assy A. Periodically replaced part/cycle • Separation Roller Assy : Every 750,000 prints (Actual replacement cycle: Every 300,000 prints) *1 : Every 675,000 prints (Actual replacement cycle: Every 300,000 prints) *2 501/421 NOTE •...

  • Page 533: Replacing The Feed Roller

    2. PERIODIC CHECK Field Service Ver.1.0 May. 2008 5. Remove the C-ring [8], the Guide [9], [10] and remove the Separation Roller Assy [10]. 6. Repeat steps 1 to 5 similarly for the Tray 4061f2c004na 7. Reinstall the above parts following the removal steps in reverse.
  • Page 534 Field Service Ver.1.0 May. 2008 2. PERIODIC CHECK 5. Remove four screws [3] and remove the Paper Feed Unit [4]. 4061f2c007na 6. Remove two screws [5] and remove the Mounting Frame [6] for the Separation Roller Mounting Plate Assy. 4061f2c008na 7.
  • Page 535 2. PERIODIC CHECK Field Service Ver.1.0 May. 2008 9. Shift the Shaft Assy [11] in the orienta- [11] tion as shown on the left, and remove the C-ring [12] and the gear [13]. [13] [12] 4061f2c011na 10. Remove the C-ring [14], the bearing [15], and remove the shaft Assy [16].
  • Page 536 Field Service Ver.1.0 May. 2008 2. PERIODIC CHECK 2.1.3 Replacing the Pick-up Roller A. Periodically replaced part/cycle • Pick-up Roller : Every 750,000 prints (Actual replacement cycle: Every 300,000 prints) *1 : Every 675,000 prints (Actual replacement cycle: Every 300,000 prints) *2 501/421 NOTE •...
  • Page 537 2. PERIODIC CHECK Field Service Ver.1.0 May. 2008 7. Remove two screws [6] and remove the Feed Roller Cover [7]. 4061f2c018na 8. Remove two C-rings [8], two bearings [9], and remove the Pick-up Roller Assy [10]. [10] 4061f2c019na 9. Remove the C-ring [11] and remove the [11] Pick-up Roller [12].
  • Page 538 Field Service Ver.1.0 May. 2008 3. OTHER OTHER Disassembly/Adjustment prohibited items A. Screws to which blue paint or green paint is applied • Blue paint or green paint is applied to some screws to prevent them from coming loose. • As a general rule, screws to which blue paint or green paint is applied should not be removed or loosened.
  • Page 539 3. OTHER Field Service Ver.1.0 May. 2008 Disassembling, assembling and cleaning list 3.2.1 Disassembling and assembling list Section Part name Ref. page Right Door See P.11 Rear Right Cover See P.11 Covers Lower Right Cover See P.11 Front Right Cover See P.11 Rear Cover See P.11...
  • Page 540 Field Service Ver.1.0 May. 2008 3. OTHER Disassembling and assembling procedure 3.3.1 Right Door/Rear Right Cover/Lower Right Cover/Front Right Cover 1. Open the Right Door [1]. 2. Remove the Right Door [1]. 3. Remove two screws [2] and remove the Rear Right Cover [3].
  • Page 541 3. OTHER Field Service Ver.1.0 May. 2008 Cleaning procedure NOTE • The alcohol described in the cleaning procedure represents the isopropyl alcohol. 3.4.1 Separation Roller A. Periodically cleaning cycle • Separation Roller: Every 250,000 prints *1 : Every 225,000 prints *2 501/421 B.
  • Page 542 Field Service Ver.1.0 May. 2008 3. OTHER 3.4.2 Feed Roller A. Periodically cleaning cycle • Feed Roller : Every 250,000 prints *1 : Every 225,000 prints *2 501/421 B. Procedure 1. Remove the Tray 3. 2. Remove the Separation Roller Mounting Plate Assy.
  • Page 543 3. OTHER Field Service Ver.1.0 May. 2008 3.4.4 Vertical Conveyance Roller A. Periodically cleaning cycle • Vertical Conveyance Roller : Every 250,000 prints *1 : Every 225,000 prints *2 501/421 B. Procedure 1. Open the Right Door. 2. Using a soft cloth dampened with alco- hol, wipe the Vertical Conveyance Roller [1].
  • Page 544 Field Service Ver.1.0 May. 2008 4. MECHANICAL ADJUSTMENT ADJUSTMENT/SETTING MECHANICAL ADJUSTMENT Mis-centering adjustment of the Trays 3 and 4 Conduct this adjustment when a mis-centering occurs that cannot be adjusted in the service mode. A. Procedure 1. Pull out the Tray [1]. 2.
  • Page 545 4. MECHANICAL ADJUSTMENT Field Service Ver.1.0 May. 2008 Blank Page...
  • Page 546 SERVICE MANUAL Field Service PC-407 501/421/361 2008.05 Ver. 1.0...
  • Page 547 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
  • Page 548 Field Service Ver.1.0 May. 2008 CONTENTS CONTENTS PC-407 OUTLINE PRODUCT SPECIFICATION...................1 MAINTENANCE PERIODIC CHECK....................3 Maintenance procedure ..................3 2.1.1 Replacing the Separation Roller Assy............3 2.1.2 Replacing the Feed Roller................4 2.1.3 Replacing the Pick-up Roller .................7 OTHER ........................9 Disassembly/Adjustment prohibited items ............9 Disassembling, assembling and cleaning list............10 3.2.1 Disassembling and assembling list .............10...
  • Page 549 CONTENTS Field Service Ver.1.0 May. 2008 Blank Page...
  • Page 550 Field Service Ver.1.0 May. 2008 1. PRODUCT SPECIFICATION OUTLINE PRODUCT SPECIFICATION A. Type Name 2500 sheets paper feed cabinet Type Front loading type LCC Installation Desk type Document Alignment Center B. Paper type Paper Type Same as the main body. Metric: A4 Paper Size Inch: 8...
  • Page 551 1. PRODUCT SPECIFICATION Field Service Ver.1.0 May. 2008 Blank Page...
  • Page 552 Field Service Ver.1.0 May. 2008 2. PERIODIC CHECK MAINTENANCE PERIODIC CHECK Maintenance procedure 2.1.1 Replacing the Separation Roller Assy A. Periodically replaced part/cycle • Separation Roller Assy : Every 750,000 prints (Actual replacement cycle: Every 300,000 prints) *1 : Every 675,000 prints (Actual replacement cycle: Every 300,000 prints) *2 501/421 NOTE •...
  • Page 553 2. PERIODIC CHECK Field Service Ver.1.0 May. 2008 5. Reinstall the above parts following the removal steps in reverse. NOTE • When installing the Separation Roller Mounting Plate Assy, be sure to fix the holder with screws while holding it down.
  • Page 554 Field Service Ver.1.0 May. 2008 2. PERIODIC CHECK 6. Remove two screws [4] and remove the Mounting Frame [5] for the Separation Roller Mounting Plate Assy. 4061f2c207na 7. Remove two screws [6] and remove the Feed Roller Cover [7]. 4061f2c208na 8.
  • Page 555 2. PERIODIC CHECK Field Service Ver.1.0 May. 2008 9. Shift the Shaft Assy [10] in the orienta- tion as shown on the left, and remove [10] the C-ring [11] and the gear [12]. 10. Remove the Shaft Assy [10]. [12] [11] 4061f2c210na 11.

  • Page 556: Replacing The Pick-Up Roller

    Field Service Ver.1.0 May. 2008 2. PERIODIC CHECK 2.1.3 Replacing the Pick-up Roller A. Periodic replaced part/cycle • Pick-up Roller : Every 750,000 prints (Actual replacement cycle: Every 300,000 prints) *1 : Every 675,000 prints (Actual replacement cycle: Every 300,000 prints) *2 501/421 NOTE •...
  • Page 557 2. PERIODIC CHECK Field Service Ver.1.0 May. 2008 7. Remove two screws [6] and remove the Paper Feed Roller Cover [7]. 4061f2c216na 8. Remove two C-rings [8], two bearings [9], and the Pick-up Roller Assy [10]. [10] 4061f2c217na 9. Remove the C-ring [11] and remove the [11] Pick-up Roller [12].

  • Page 558: Other

    Field Service Ver.1.0 May. 2008 3. OTHER OTHER Disassembly/Adjustment prohibited items A. Screws to which blue paint or green paint is applied • Blue paint or green paint is applied to some screws to prevent them from coming loose. • As a general rule, screws to which blue paint or green paint is applied should not be removed or loosened.

  • Page 559: Cleaning List

    3. OTHER Field Service Ver.1.0 May. 2008 Disassembling, assembling and cleaning list 3.2.1 Disassembling and assembling list Section Part name Ref. page Right Door P.11 Rear Right Cover P.11 Cover Lower Right Cover P.11 Front Right Cover P.11 Rear Cover P.11 Tray P.12...

  • Page 560: Disassembling And Assembling Procedure

    Field Service Ver.1.0 May. 2008 3. OTHER Disassembling and assembling procedure 3.3.1 Right Door/Rear Right Cover/Lower Right Cover/Front Right Cover 1. Open the Right Door [1]. 2. Remove the Right Door [1]. 3. Remove two screws [2] and remove the Rear Right Cover [3].

  • Page 561: Tray

    3. OTHER Field Service Ver.1.0 May. 2008 3.3.3 Tray 1. Press the Tray Release Key [1] and slide out the Tray [2]. 2. Remove the paper. 3. Remove four screws [3] and slide out the Tray [2]. 4061f2c221na 4. Remove two screws [4], the connector [5], and remove the Relay Board (RLB) [6].

  • Page 562: Wire

    Field Service Ver.1.0 May. 2008 3. OTHER 3.3.4 Wire 1. Remove the Tray. (See P.12) 2. Remove four screws [1] and remove the Front Cover Assy [2]. 3. Unplug the connector [3]. 4061f2c224na 4. Remove two screws [4] and the Inner Cover Assy [5].
  • Page 563 3. OTHER Field Service Ver.1.0 May. 2008 NOTE • When assembling, be sure to engage rib of gear 1 [10] with concave section of gear 2 [11]. [10] [11] 4061f2c228na 7. Remove three screws [12] and remove [13] the Reinforcement Plate Assy [13]. [12] [12] 4061f2c229na...
  • Page 564 Field Service Ver.1.0 May. 2008 3. OTHER 13. Remove four screws [20] and remove [21] the Side Guide Assy /Rr [21]. [20] [20] 4061f2c232na 14. Remove four screws [22] and remove [23] [22] the Side Guide Assy /Fr [23]. [22] 4061f2c233na 15.

  • Page 565: Cleaning Procedure

    3. OTHER Field Service Ver.1.0 May. 2008 Cleaning procedure NOTE • The alcohol described in the cleaning procedure represents the isopropyl alcohol. 3.4.1 Separation Roller A. Periodic cleaning cycle • Separation Roller : Every 250,000 prints *1 : Every 225,000 prints *2 501/421 B.

  • Page 566: Feed Roller

    Field Service Ver.1.0 May. 2008 3. OTHER 3.4.2 Feed Roller A. Periodic cleaning cycle • Feed Roller : Every 250,000 prints *1 : Every 225,000 prints *2 501/421 B. Procedure 1. Remove the Tray. 2. Remove the Separation Roller Mounting Plate Assy.

  • Page 567: Vertical Conveyance Roller

    3. OTHER Field Service Ver.1.0 May. 2008 3.4.4 Vertical Conveyance Roller A. Periodic cleaning cycle • Vertical Conveyance Roller : Every 250,000 prints *1 : Every 225,000 prints *2 501/421 B. Procedure 1. Open the Right Door. 2. Using a soft cloth dampened with alco- hol, wipe the Vertical Conveyance Roller [1].

  • Page 568: Adjustment/Setting

    Field Service Ver.1.0 May. 2008 4. MECHANICAL ADJUSTMENT ADJUSTMENT/SETTING MECHANICAL ADJUSTMENT Mis-centering adjustment Conduct this adjustment when a mis-centering occurs that cannot be adjusted in the service mode. 1. Press the Tray Release Key [1] and slide out the Tray [2]. 4061f3c201na 2.
  • Page 569 4. MECHANICAL ADJUSTMENT Field Service Ver.1.0 May. 2008 4. Close the Right Door and set the Tray. 5. Conduct the copy/print operation and check to see if the mis-centering between the center [1] of the paper and the center [2] of the copied image is within a standard value (±...

  • Page 570: Shifter Movement Timing Belt Adjustment

    Field Service Ver.1.0 May. 2008 4. MECHANICAL ADJUSTMENT Shifter Movement Timing Belt Adjustment 1. Slide out the Tray and remove it. 2. Lift the Main Tray [1], and remove two screws [2] fixing the Shift Tray. NOTE • When reinstalling, take care not to unfasten the wire of the Main Tray.
  • Page 571 4. MECHANICAL ADJUSTMENT Field Service Ver.1.0 May. 2008 Blank Page...
  • Page 572 SERVICE MANUAL Field Service LU-203 2008.05 Ver. 1.0...
  • Page 573 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
  • Page 574 Field Service Ver.1.0 May. 2008 CONTENTS CONTENTS LU-203 OUTLINE 1. PRODUCT SPECIFICATION ............1 MAINTENANCE 2.
  • Page 575 CONTENTS Field Service Ver.1.0 May. 2008 Blank page...

  • Page 576: Outline

    11 Recommended paper Plain paper Inch: Hammermill Tidal MP (20 lbs) Metric: Konica Profi (80 g/m ), Konica Minolta Original (80 g/m Recycled paper Inch: Weyehaeuser Recycled Laser Copy (20 lbs) Metric: Nautilus (80 g/m D. Maintenance Maintenance Same as the main body.
  • Page 577 1. PRODUCT SPECIFICATION Field Service Ver.1.0 May. 2008 Blank page...

  • Page 578: Maintenance

    Field Service Ver.1.0 May. 2008 2. PERIODIC CHECK MAINTENANCE 2. PERIODIC CHECK Maintenance procedure of the paper feed section Caution • When connected to the main body, make sure that the power cord of the main body is unplugged from the power outlet. 2.1.1 Replacing the pick-up rubber and the feed rubber A.
  • Page 579 2. PERIODIC CHECK Field Service Ver.1.0 May. 2008 B. Procedure Open the upper door [1]. Remove the C-clips [2], 1 each, and release the 2 bearings [3]. Remove the paper feed roller unit [4]. 16aaf2c001na...
  • Page 580 Field Service Ver.1.0 May. 2008 2. PERIODIC CHECK Note • When installing the paper feed roller unit, be sure to insert the shaft [1] into the ring of the actuator [2]. • When installing the paper feed roller unit, be sure to install it so that the hook [3] comes above the lift-up shaft [4].
  • Page 581 2. PERIODIC CHECK Field Service Ver.1.0 May. 2008 Remove the C-clip [1] and then remove the actua- tor [2]. Remove the C-clip [3] and then remove the bear- ing [4]. Release the claws [6] of the bearings [5], two each, and then remove the two bearings [5]. Pull out the shaft [7] in the arrow-marked direction [8] and remove the feed roller [9].
  • Page 582 Field Service Ver.1.0 May. 2008 2. PERIODIC CHECK Remove the screw [1] and then remove the han- dle [3] from the roller mounting plate [2]. Remove the screw [4] and then remove the bear- ing holder [5] from the roller mounting plate [2]. 16aaf2c005na Remove the bearing [1] and then remove the pick- up roller [3] from the shaft [2].

  • Page 583: Replacing The Separation Roller

    2. PERIODIC CHECK Field Service Ver.1.0 May. 2008 2.1.2 Replacing the separation roller A. Periodically replaced part/cycle • Separation rubber : Every 500,000 prints (Actual replacement cycle: Every 200,000 prints) *1 : Every 450,000 prints (Actual replacement cycle: Every 200,000 prints) *2 501/421 B.
  • Page 584 Field Service Ver.1.0 May. 2008 2. PERIODIC CHECK Remove the 2 screws [1] and then remove the left cover [2]. 16aaf2c009na Remove the screw [1]. Note • When installing the separation roller assy, be sure to set the upper section of the claw [2] at the center of the marking-off [3] of the plate.
  • Page 585 2. PERIODIC CHECK Field Service Ver.1.0 May. 2008 Release the lock lever [1] and remove the separa- tion roller assy [2]. 16aaf2c011na Pull out the shaft [2] while pressing the lever [1] and remove the separation roller [3]. 16aaf2c012na...
  • Page 586 Field Service Ver.1.0 May. 2008 2. PERIODIC CHECK Remove the separation rubber [2] from the sepa- ration roller [1]. Note • Be sure to install the separation rubber [2] so that the paint mark [3] comes in the opposite direction of the projection [4]. •...

  • Page 587: Others

    3. OTHERS Field Service Ver.1.0 May. 2008 3. OTHERS Disassembling and assembling list Note • This list shows the explanation of the disassembly and reassembly of the parts which are consid- ered necessary to replace (other than periodically replaced parts). However, these parts except for the covers are not required to be disassembled while in normal service operations.

  • Page 588: Disassembling And Assembling Procedure

    Field Service Ver.1.0 May. 2008 3. OTHERS Disassembling and assembling procedure Caution • When connected to the main body, make sure that the power cord of the main body is unplugged from the power outlet. 3.2.1 Removal and reinstallation of the right cover, the front cover and the rear cover A.
  • Page 589 3. OTHERS Field Service Ver.1.0 May. 2008 Loosen the 2 screws [1]. Remove the 2 screws [2] and then remove the front cover [3]. 16aaf2c015nb Loosen the 2 screws [1]. Remove the screw [2] and then remove the auxil- iary cover /Rr [3]. 16aaf2c016na...
  • Page 590 Field Service Ver.1.0 May. 2008 3. OTHERS Remove the 3 screws [1] and then remove the cable cover [2]. Remove the 4 screws [3] and then remove the rear cover [4]. Reinstall the above parts following the removal steps in reverse. 16aaf2c017na...

  • Page 591: Replacing The Wires

    3. OTHERS Field Service Ver.1.0 May. 2008 3.2.2 Replacing the wires The length of the wires Wire /A: 707.2 mm Wire /B: 585.7 mm Wire /C: 558.7 mm Wire /D: 680.2 mm Auxiliary wire: 706.3 mm Detection wire: 609.6 mm A.
  • Page 592 Field Service Ver.1.0 May. 2008 3. OTHERS Remove two connectors [2] from the LU drive board (LUDB) [1]. 16aaf2c019nb Remove the 6 screws [1] and then remove the LU drive board unit [2]. 16aaf2c020na...
  • Page 593 3. OTHERS Field Service Ver.1.0 May. 2008 Note • When removing the LU drive board unit, the bearings [1] and [2] may come off and fall. Be careful that they do not get lost. • On the inside of the gear [3], the spacer [4] is provided.
  • Page 594 Field Service Ver.1.0 May. 2008 3. OTHERS Remove the 4 screws [1] and then remove the motor mounting plate [2]. 16aaf2c023na Remove the E-ring [1], and remove the wire stop- per [2]. Remove the assist wire [4] from the spring [3]. Note •...
  • Page 595 3. OTHERS Field Service Ver.1.0 May. 2008 Remove the 2 E-rings [1] and the 2 wire stoppers [2]. Remove the 4 E-rings [4] and remove the 4 upper pulleys [5]. 16aaf2c025na Remove the E-ring [1] and the drive pulley [2], then remove the auxiliary wire [3], the wire A [4] and the wire B [5].
  • Page 596 Field Service Ver.1.0 May. 2008 3. OTHERS B. Stringing wires Pass the wire A [1], the wire B [2], the wire C [3] and the wire D [4] through the lift plate [5]. [14] [15] [15] Run the wire A [6] and the wire B [7] through the 2 upper pulleys [8] and the 2 lower pulleys [9], and then through the adjustment part [10].
  • Page 597 3. OTHERS Field Service Ver.1.0 May. 2008 Hold the drive pulley [1] and the drive pulley [2] with both hands and rotate them counterclock- wise as seen from the front side until there are no slacks found in the wires A, B, C, and D. [10] Rotate the coupling shaft [3] on the rear side to lift the lift plate [4] to the upper limit.

  • Page 598: Adjustment/Setting

    Field Service Ver.1.0 May. 2008 4. MECHANICAL ADJUSTMENT ADJUSTMENT/SETTING 4. MECHANICAL ADJUSTMENT Adjusting the tilt of the lift plate When the lift plate is tilted, paper may not be fed correctly. Adjust the lift plate so that it becomes parallel to the paper feed roller shaft.
  • Page 599 4. MECHANICAL ADJUSTMENT Field Service Ver.1.0 May. 2008 Open the upper door [1]. Stand the scale [3] on the upper surface of the lift plate [2]. Move and adjust the wire adjusting member [6] so that the distance from each of the upper surfaces of the panels /Fr [4] and /Rr [5] to the upper sur- face of the lift plate become identical.
  • Page 600 SERVICE MANUAL Field Service FS-522/PU-501/ OT-602 2008.05 Ver. 1.0...
  • Page 601 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
  • Page 602 Field Service Ver.1.0 May. 2008 CONTENTS CONTENTS FS-522/PU-501/OT-602 OUTLINE PRODUCT SPECIFICATIONS ................1 FS-522 ........................1 PU-501........................3 OT-602 ........................4 MAINTENANCE PERIODIC CHECK....................5 Maintenance procedure ..................5 2.1.1 Cleaning of the Roller..................5 OTHER ........................7 Disassembly/Adjustment prohibited items ............7 Disassembling and assembling list ...............8 Disassembling and assembling procedure ............9 3.3.1 Conveyance Front Cover /Up, /Rt, /Lw ............9 3.3.2...
  • Page 603 CONTENTS Field Service Ver.1.0 May. 2008 Blank Page...

  • Page 604: Outline

    Field Service Ver.1.0 May. 2008 1. PRODUCT SPECIFICATIONS OUTLINE PRODUCT SPECIFICATIONS FS-522 A. Type Name Multi tray finisher built into the main body Installation Installed in the main body Document Alignment Center Consumables Staples (5,000 staples/cartridge) B. Functions Modes Non sort, sort, group, sort staple, and punch (when PU-501 is mounted) C.
  • Page 605 1. PRODUCT SPECIFICATIONS Field Service Ver.1.0 May. 2008 (3) Sort Staple Type Size Weight Max. Capacity Metric: Tray /1 200 sheets A3, B4, A4, A4S, B5, B5S *2 Plain paper A4S, 8 x 11S 1000 11 x 17, 8 x 11, or less sheets x 11S, Foolscap,...
  • Page 606 Field Service Ver.1.0 May. 2008 1. PRODUCT SPECIFICATIONS PU-501 A. Type Type FS built-in type punching operation device Installation Screwed to the FS Metric: A3, B4, A4, A4S, B5 11 x 17, 8 x 11, 8K*1, 16K*1 Paper Size Inch: 2 holes: 11 x 17, 8 x 14, 8 x 11, 8...
  • Page 607 1. PRODUCT SPECIFICATIONS Field Service Ver.1.0 May. 2008 OT-602 A. Type Type Additional Tray to FS Installation Screwed to the FS Mode Non sort, sort, group, and sort staple Number of Bins 1 bin Document Alignment Center B. Paper Type Mode Size Type...

  • Page 608: Maintenance

    Field Service Ver.1.0 May. 2008 2. PERIODIC CHECK MAINTENANCE PERIODIC CHECK Maintenance procedure NOTE • The alcohol described in the cleaning procedure of Maintenance represents the iso- propyl alcohol. 2.1.1 Cleaning of the Roller A. Periodic cleaning cycle • Various Rollers : Every 250,000 prints *1 : Every 225,000 prints *2 •...
  • Page 609 2. PERIODIC CHECK Field Service Ver.1.0 May. 2008 7. Remove Punch Scraps Box FN3.1 [4]. (only when PU is installed) 4349f2c003na 8. Lower Processing Guide FN-3 [5]. 9. Using a soft cloth dampened with alco- hol, wipe the roller [6]. 4349f2c004na 10.

  • Page 610: Other

    Field Service Ver.1.0 May. 2008 3. OTHER OTHER Disassembly/Adjustment prohibited items A. Screws to which blue paint or green paint is applied • Blue paint or green paint is applied to some screws to prevent them from coming loose. • As a general rule, screws to which blue paint or green paint is applied should not be removed or loosened.

  • Page 611: Disassembling And Assembling List

    3. OTHER Field Service Ver.1.0 May. 2008 Disassembling and assembling list Section Part name Ref.Page Conveyance Front Cover /Up Conveyance Upper Cover Conveyance Front Cover /Rt Front Door P.10 Conveyance Front Cover /Lw Conveyance Front Cover /Lt P.10 Cover Paper Exit Front Cover P.11 Tray /2 P.12...

  • Page 612: Disassembling And Assembling Procedure

    Field Service Ver.1.0 May. 2008 3. OTHER Disassembling and assembling procedure 3.3.1 Conveyance Front Cover /Up, /Rt, /Lw 1. Remove the Conveyance Upper Cover. 2. Unhook two claws [1], and remove the Conveyance Front Cover /Up [1a]. 3. Remove two screws [2], and remove the Conveyance Front Cover /Rt [3].

  • Page 613: Front Door

    3. OTHER Field Service Ver.1.0 May. 2008 3.3.3 Front Door 1. Open the Front Door [1]. 2. Remove the screw [2], and remove the stopper [3]. 3. Loosen two screws [4]. 4. Slide up the Fulcrum /Up [5] and remove the Front Door. 5.

  • Page 614: Paper Exit Front Cover, Rear Cover, Connector Cover

    Field Service Ver.1.0 May. 2008 3. OTHER 3.3.5 Paper Exit Front Cover, Rear Cover, Connector Cover 1. Remove the Front Door. (See P.10) 2. Remove the Conveyance Front Cover /Lt. (See P.10) 3. Remove four screws [1], and remove the Paper Exit Front Cover [2].

  • Page 615: Tray /2

    3. OTHER Field Service Ver.1.0 May. 2008 3.3.6 Tray /2 1. Remove two screws [1], and remove the Tray /2 [2]. 2. Reinstall the above parts following the removal steps in reverse. 4349f2c016na 3.3.7 OT-602 1. Remove two screws [1], and remove the OT [2].

  • Page 616: Lift Tray

    Field Service Ver.1.0 May. 2008 3. OTHER 3.3.9 Lift Tray NOTE • When removing the Lift Tray, be sure to bring the Tray down to the bottom in advance. • If the OT is installed, remove it in advance. 1. Remove the Front Door. (See P.10) 2.

  • Page 617: Stapler

    3. OTHER Field Service Ver.1.0 May. 2008 3.3.11 Stapler 1. Open the Front Door. 2. Turn the knob [1], and move the stapler forward. 3. Remove the Staple Cartridge. 4. Remove the screw [2], and remove the cover [3]. 4349f2c022na 5.
  • Page 618 Field Service Ver.1.0 May. 2008 3. OTHER 3.3.12 NOTE • When the SD is provided, be sure to remove the Folding Unit in advance. 1. Remove the Lift Tray. (See P.13) 2. Remove the Conveyance Unit. (See P.13) 3. Remove the Conveyance Upper Cover. (See P.9) 4.

  • Page 619: Stacker Paddle Drive Clutch Assy

    3. OTHER Field Service Ver.1.0 May. 2008 3.3.13 Stacker Paddle Drive Clutch Assy A. Removal Procedure 1. Remove the Lift Tray. (See P.13) 2. Remove the Conveyance Unit. (See P.13) 3. Remove the Conveyance Upper Cover. (See P.9) 4. Remove the E-ring [1]. 4349f2c026na 5.

  • Page 620: Paper Holding Paddle Drive Clutch Assy

    Field Service Ver.1.0 May. 2008 3. OTHER 3.3.14 Paper Holding Paddle Drive Clutch Assy A. Removal Procedure 1. Remove the Lift Tray. (See P.13) 2. Remove the Conveyance Unit. (See P.13) 3. Remove the Conveyance Upper Cover. (See P.9) 4. Remove the C-ring [1]. 4349f2c029na 5.
  • Page 621 3. OTHER Field Service Ver.1.0 May. 2008 2. Install the bearing [2] and the C-ring [2a]. [2a] 4349f2c033nb 3. Hook the Solenoid Flapper [4] to the [4a] claw [3] of the Paper Holding Paddle Drive Clutch Assy. NOTE • Install the Paper Holding Paddle Drive Clutch Assy with the side having a wider spacing between the claws fac- ing upward.

  • Page 622: Adjustment/Setting

    Field Service Ver.1.0 May. 2008 4. MECHANICAL ADJUSTMENT ADJUSTMENT/SETTING MECHANICAL ADJUSTMENT Staple Position Adjustment 1. Set the staple and make a print. 2. Check the staple position of the paper. • Slant one point Staple [1] (Paper Width: 216 to 297 mm) 279 to 297 mm: 45°, B5, B4: 30°...

  • Page 623: Adjustment Of The Installation Position Of The Shutter Drive Gear

    4. MECHANICAL ADJUSTMENT Field Service Ver.1.0 May. 2008 4. Open the Front Door. 5. Turn the knob [1], and move the stapler forward. 6. Loosen the screw [2], and remove the cover [3]. 4349f3c002na 7. Loosen two adjustment screws [2] and move the Stapler Unit [3] in the direction of the arrow to make the adjustment.

  • Page 624: Punch Mis-Centering Adjustment (Pu-501)

    Field Service Ver.1.0 May. 2008 4. MECHANICAL ADJUSTMENT 4. Reinstall the above parts following the removal steps in reverse. NOTE • When installing the Shutter Drive Assy, make sure to insert the two Crank Pins into the Slit of Shutter [7]. a0hnf3c002ca Punch Mis-centering Adjustment (PU-501) 1.
  • Page 625 4. MECHANICAL ADJUSTMENT Field Service Ver.1.0 May. 2008 Blank Page...
  • Page 626 SERVICE MANUAL Field Service FS-523/RU-507 2008.05 Ver. 1.0...
  • Page 627 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
  • Page 628 Field Service Ver.1.0 May. 2008 CONTENTS CONTENTS FS-523/RU-507 OUTLINE 1. PRODUCT SPECIFICATION ............1 FS-523 .
  • Page 629 CONTENTS Field Service Ver.1.0 May. 2008 Blank page...

  • Page 630: Outline

    Field Service Ver.1.0 May. 2008 1. PRODUCT SPECIFICATION OUTLINE 1. PRODUCT SPECIFICATION FS-523 A. Type Type Multi staple finisher Installation Floor-mounted type Document alignment Center Consumables Staples B. Functions Mode Normal Non-sort, sort, group, sort-staple Punch Non-sort-punch, sort-punch, group-punch, sort-staple-punch C.
  • Page 631 1. PRODUCT SPECIFICATION Field Service Ver.1.0 May. 2008 (2) Non-sort, sort, group Type of paper Size of paper Weight Max. capacity Exit tray Max. number of sheets stapled Plain paper Inch: 50 to 210 g/m 3000 sheets Main tray — A3, A4, A4S (A4S or smaller) Recycled paper...
  • Page 632 Field Service Ver.1.0 May. 2008 1. PRODUCT SPECIFICATION D. Stapling Staple filling method Dedicated staple cartridge (5000 staples) Staple detection Available (near empty: 20 remaining staples) Staple position *1 Rear: Diagonal 45° 1 point Metric: A3, B4, A4, B5 x 11, 11 x 17 Inch: 8 Front: Diagonal 45°...
  • Page 633 1. PRODUCT SPECIFICATION Field Service Ver.1.0 May. 2008 RU-507 A. Type Type Roller method relay conveyance unit B. Functions Conveyance Paper conveyance from the main body to FS C. Type of paper Paper size Same as the main body. Paper type Same as the main body.

  • Page 634: Maintenance

    Field Service Ver.1.0 May. 2008 2. OTHERS MAINTENANCE 2. OTHERS Disassembling and assembling list Section Part name Page referred to Cover Upper cover Front cover /Up Front cover /Lw Rear cover P.10 Punch section Punch unit P.11 Staple section Stapler unit P.13...

  • Page 635: Disassembling And Assembling Procedure

    2. OTHERS Field Service Ver.1.0 May. 2008 Disassembling and assembling procedure 2.2.1 Removal/reinstallation of the upper cover A. Procedure Remove the sub tray [1]. 4521f2c004na...
  • Page 636 Field Service Ver.1.0 May. 2008 2. OTHERS Open the upper door [2]. Remove the screw [3]. Loosen 2 screws [4]. Loosen the screw [5] and remove the upper cover [6]. Reinstall the above parts following the removal steps in reverse. 4521f2c005na...

  • Page 637: Removal/Reinstallation Of The Front Cover /Up

    2. OTHERS Field Service Ver.1.0 May. 2008 2.2.2 Removal/reinstallation of the front cover /Up A. Procedure Loosen 2 screws [1]. Loosen 2 screws [2] and remove the front cover /Up [3]. Reinstall the above parts following the removal steps in reverse. 4521f2c006na...

  • Page 638: Removal/Reinstallation Of The Front Cover /Lw

    Field Service Ver.1.0 May. 2008 2. OTHERS 2.2.3 Removal/reinstallation of the front cover /Lw A. Procedure Loosen 2 screws [1] and remove the front cover /Lw [2]. Reinstall the above parts following the removal steps in reverse. 4521f2c007na...

  • Page 639: Removal/Reinstallation Of The Rear Cover

    2. OTHERS Field Service Ver.1.0 May. 2008 2.2.4 Removal/reinstallation of the rear cover A. Procedure Remove the screw [1] and loosen the screw [2]. Loosen 2 screws [3] and remove the rear cover [4]. Reinstall the above parts following the removal steps in reverse.

  • Page 640: Removal/Reinstallation Of The Punch Unit

    Field Service Ver.1.0 May. 2008 2. OTHERS 2.2.5 Removal/reinstallation of the punch unit A. Installation of the Swedish punch kit G When installing the Swedish punch kit G, be sure to remove the existing punch unit and follow the procedure given below.
  • Page 641 2. OTHERS Field Service Ver.1.0 May. 2008 Note [13] [14] • When installing the punch unit, be sure to set the gear [9] of the main body to the gear [10] of the punch unit, and then insert the shaft [11] into the hole [12] of FS.

  • Page 642: Replacing The Stapler Unit

    Field Service Ver.1.0 May. 2008 2. OTHERS 2.2.6 Replacing the stapler unit A. Procedure Open the punch scraps box holder [1]. 4521f2c001na Rotate the dial [1] in the arrow-marked direction [6a] [2] to expand the intervals of the stapler units /Fr [3] and /Rr [4].
  • Page 643 2. OTHERS Field Service Ver.1.0 May. 2008 Remove 2 connectors [6]. [10] Remove the screw [7] and then remove the ground terminal [8]. Remove the screw [9] and then remove the sta- pler unit /Rr [10]. Remove 2 connectors [11]. Remove the screw [12] and then remove the ground terminal [13].
  • Page 644 Field Service Ver.1.0 May. 2008 2. OTHERS Remove 2 screws [16] and then remove the plate [16] [17] [17], 1 each, from each of the stapler units. Reinstall the above parts following the removal steps in reverse. 4521f2c029na...
  • Page 645 2. OTHERS Field Service Ver.1.0 May. 2008 Blank page...

  • Page 646: Adjustment/Setting

    Field Service Ver.1.0 May. 2008 3. MECHANICAL ADJUSTMENT ADJUSTMENT/SETTING 3. MECHANICAL ADJUSTMENT Output check mode 3.1.1 Switches provided inside the board Test switch [1] Dipswitch used for the mode setting of the output check mode. (All settings are off in the initial condition.) Output check switch /1 [2] Used to execute the output check mode.
  • Page 647 3. MECHANICAL ADJUSTMENT Field Service Ver.1.0 May. 2008 3.1.2 Output check mode A. Setting of the output check mode. (1) Procedure for setting Note • Before executing the output check mode, be sure to remove the upper cover, the front cover /Up and the rear cover of FS in advance.
  • Page 648 Field Service Ver.1.0 May. 2008 3. MECHANICAL ADJUSTMENT (2) Method for release Turn OFF the power switch (SW2) of the main body. Set the test switch [1] to the initial condition (all OFF). Turn ON SW2. 4521f3c003na B. Types of the output check modes Output check mode Test switch LED1 to 4...
  • Page 649 3. MECHANICAL ADJUSTMENT Field Service Ver.1.0 May. 2008 C. Operation of each of the output check modes (1) Sub tray paper exit mode Output check switch /1 : ON The motor and the solenoid turn ON. • Entrance conveyance motor (M1) •...
  • Page 650 Field Service Ver.1.0 May. 2008 3. MECHANICAL ADJUSTMENT (4) Shift operation mode Output check switch /1 : ON The main tray shifts to the front side. • The shift motor (M8) turns ON. Output check switch /2 : ON The main tray shifts to the rear side. •...
  • Page 651 3. MECHANICAL ADJUSTMENT Field Service Ver.1.0 May. 2008 (7) Paper exit roller release mode Output check switch /1 : ON Output check switch /2 : ON The paper exit roller is in the pressure/release opera- tion (8) Intermediate conveyance roller release mode Output check switch /1 : ON The intermediate conveyance roller is pressured.
  • Page 652 Field Service Ver.1.0 May. 2008 3. MECHANICAL ADJUSTMENT (11) Sensor output check mode Sensor Status Main tray upper limit sensor (PS19) Light pass through Intermediate conveyance sensor (PS3) Light blocked Bypass route conveyance sensor (PS2) Light blocked Main route conveyance sensor (PS4) Light blocked : On : Off...

  • Page 653: Adjusting The Punch Hole Position In The Vertical Direction

    3. MECHANICAL ADJUSTMENT Field Service Ver.1.0 May. 2008 Adjusting the punch hole position in the vertical direction A. Procedure Set the punch hole mode, and make a copy in the single sided original -> single sided print mode. Fold the copy exited into two and check the posi- tion of the punch holes to see if the discrepancy "A"...
  • Page 654 Field Service Ver.1.0 May. 2008 3. MECHANICAL ADJUSTMENT Open the upper door [2]. Loosen the screw [3] and move the handle [4] in the arrow-marked direction [5] to adjust the posi- tion of the punch unit [6]. Repeat steps 1 and 2 and check the punch holes to see if the discrepancy "A"...

  • Page 655: Adjusting The Solenoid

    3. MECHANICAL ADJUSTMENT Field Service Ver.1.0 May. 2008 Adjusting the solenoid 3.3.1 Adjustment of the bypass gate solenoid (SD1) A. Procedure Remove the upper cover. (See P.6) Remove the rear cover. (See P.10) Loosen the screw [1]. Move the bypass gate solenoid (SD1) [2] in the arrow-marked direction [3] and tighten the screw [1] when the length of "A"...

  • Page 656: Adjustment Of The Main Gate Solenoid (Sd2)

    Field Service Ver.1.0 May. 2008 3. MECHANICAL ADJUSTMENT 3.3.2 Adjustment of the main gate solenoid (SD2) A. Procedure Remove the upper cover. (See P.6) Remove the front cover /Up. (See P.8) Loosen 2 screws [1]. Move the main gate solenoid (SD2) [2] and tighten the 2 screws [1] when the length of "A"...

  • Page 657: Adjusting The Belt Tension

    3. MECHANICAL ADJUSTMENT Field Service Ver.1.0 May. 2008 Adjusting the belt tension 3.4.1 Adjustment of the timing belt of the conveyance motor /Up (M4) A. Procedure Remove the upper cover. (See P.6) Remove the rear cover. (See P.10) Loosen 2 screws [1]. Press the timing belt at the center section [2] with a spring balance [3] from above.

  • Page 658: Adjustment Of The Timing Belt Of The Conveyance Motor /Lw (M2)

    Field Service Ver.1.0 May. 2008 3. MECHANICAL ADJUSTMENT 3.4.2 Adjustment of the timing belt of the conveyance motor /Lw (M2) A. Procedure Remove the upper cover. (See P.6) Remove the rear cover /Up. (See P.10) Loosen 2 screws [1]. Pull the square hole [3] provided on the convey- ance motor /Lw mounting plate [2] with the spring balance [4] and tighten 2 screws [1] at the position in which the scale of the spring balance points to...

  • Page 659: Adjustment Of The Timing Belt Of The Paper Exit Motor (M3)

    3. MECHANICAL ADJUSTMENT Field Service Ver.1.0 May. 2008 3.4.3 Adjustment of the timing belt of the paper exit motor (M3) A. Procedure Loosen the screw [1] and 2 screws [2]. Tighten the screw [1] and 2 screws [2] at the posi- tion [5] in which the external form of the screw [1] and that of the oblong hole [4] provided on the paper exit motor mounting plate [3] coincide each...

  • Page 660: Adjusting The Tray Upper Surface Detection Position

    Field Service Ver.1.0 May. 2008 3. MECHANICAL ADJUSTMENT Adjusting the tray upper surface detection position This adjustment is made when replacing the FS control board (FSCB), or the main tray upper limit LED (LED19) or the main tray upper limit sensor (PS19). A.
  • Page 661 3. MECHANICAL ADJUSTMENT Field Service Ver.1.0 May. 2008 Check to see if LED4 [5] on FSCB turns OFF from ON. If it is left ON, rotate VR1 [1] slowly clockwise and stop the rotation of VR1 at the position in which LED4 turns OFF.

  • Page 662: Adjusting The Tray Overload Detection Level

    Field Service Ver.1.0 May. 2008 3. MECHANICAL ADJUSTMENT Adjusting the tray overload detection level This adjustment is made when replacing the FS control board (FSCB) or replacing the tray lift motor (M7). A. Procedure Set the output check mode "Main tray operation mode."...
  • Page 663 3. MECHANICAL ADJUSTMENT Field Service Ver.1.0 May. 2008 Place the paper [3] to block the light of the main tray upper limit LED (LED19) [2]. 4521f3c015na Press the output check switch /2 [4] to bring down the main tray. a0phf3c002ca...
  • Page 664 Field Service Ver.1.0 May. 2008 3. MECHANICAL ADJUSTMENT Load 1500 sheets of A3 paper (80 g/m ) on the main tray. Remove the paper that was put in step 3 to block the light and let the light of LED19 pass through. Note •...
  • Page 665 3. MECHANICAL ADJUSTMENT Field Service Ver.1.0 May. 2008 When LED3 [5] on FSCB turns ON, rotate VR2 [1] counterclockwise, and stop VR2 at the position in which LED3 changes to OFF from ON. 4521f3c018na...
  • Page 666 SERVICE MANUAL Field Service SD-507 501/421/361 2008.05 Ver. 1.0...
  • Page 667 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
  • Page 668 Field Service Ver.1.0 May. 2008 CONTENTS CONTENTS SD-507 OUTLINE PRODUCT SPECIFICATIONS ................1 MAINTENANCE PERIODIC CHECK....................3 Maintenance procedure ..................3 2.1.1 Cleaning of the Rollers ..................3 OTHER ........................4 Disassembly/Adjustment prohibited items ............4 Disassembling and assembling list ...............5 Disassembling and assembling procedure ............5 3.3.1 Paper Output Tray/Front Cover..............5 3.3.2...
  • Page 669 CONTENTS Field Service Ver.1.0 May. 2008 Blank Page...

  • Page 670: Outline

    Field Service Ver.1.0 May. 2008 1. PRODUCT SPECIFICATIONS OUTLINE PRODUCT SPECIFICATIONS A. Type Type FS built-in saddle-stitching device Installation Screwed to the FS Document Alignment Center Center parallel two points Stapling Function No. of sheets to be stapled together: 2 to 15 Consumables Staples (2000 staples/cartridge) B.
  • Page 671 1. PRODUCT SPECIFICATIONS Field Service Ver.1.0 May. 2008 Blank Page...

  • Page 672: Maintenance

    Field Service Ver.1.0 May. 2008 2. PERIODIC CHECK MAINTENANCE PERIODIC CHECK Maintenance procedure NOTE • The alcohol described in the cleaning procedure of Maintenance represents the iso- propyl alcohol. 2.1.1 Cleaning of the Rollers A. Periodic cleaning cycle • Various Rollers : Every 250,000 prints *1 : Every 225,000 prints *2 501/421...

  • Page 673: Other

    3. OTHER Field Service Ver.1.0 May. 2008 OTHER Disassembly/Adjustment prohibited items A. Screws to which blue paint or green paint is applied • Blue paint or green paint is applied to some screws to prevent them from coming loose. • As a general rule, screws to which blue paint or green paint is applied should not be removed or loosened.

  • Page 674: Disassembling And Assembling List

    Field Service Ver.1.0 May. 2008 3. OTHER Disassembling and assembling list Section Part name Ref.Page Paper Output Tray Paper Output Tray Front Cover Cover Upper Cover Rear Cover Saddle Unit Unit Folding Unit Stapler Unit Paper Guide Motor (M13) P.14 Others Folding Roller P.18...

  • Page 675: Rear Cover

    3. OTHER Field Service Ver.1.0 May. 2008 3.3.2 Rear Cover 4511f2c005na 1. Remove two screws [1], and remove the Rear Cover [2]. 2. Reinstall the above parts following the removal steps in reverse. 3.3.3 Upper Cover 1. Remove the Front Cover. (See P.5) 2.

  • Page 676: Saddle Unit

    Field Service Ver.1.0 May. 2008 3. OTHER 3.3.4 Saddle Unit 1. Remove the screw [1], and remove the Connector Cover [2]. 4511f2c007na 2. Remove the screw [3], and remove the two Ground Terminals [4]. 3. Unplug two connectors [5]. 4511f2c008nb 4.

  • Page 677: Folding Unit

    3. OTHER Field Service Ver.1.0 May. 2008 7. Remove two screws [10]. [11] 8. Pull up the Shutter [11], remove the two [12] Claws [12] from the hole [13] and remove the Saddle Unit [14]. 9. Reinstall the above parts following the [13] removal steps in reverse.

  • Page 678: Stapler Unit

    Field Service Ver.1.0 May. 2008 3. OTHER 6. Remove two screws [5], and remove the Horizontal Conveyance Front Cover /Lw [6]. NOTE • At reinstallation, first fit the claw [7] into position. 4511f2c014na 7. Unplug the connector [8]. 4511f2c015na 8. Remove the Shoulder Screw [9] and the screw [9a], and remove the Folding Unit [10] [10].
  • Page 679 3. OTHER Field Service Ver.1.0 May. 2008 8. Release the Lock Release Lever [5], and slide the Saddle Unit Mounting Plate [6]. 9. Remove the screw [7] and the Washer [8], and remove the Saddle Unit Mount- ing Plate [6]. 4511f2c018na 10.
  • Page 680 Field Service Ver.1.0 May. 2008 3. OTHER 14. Unplug the connector [13]. 15. Remove two screws [14] and two screws [15]. [13] 16. Remove the Tray [16]. [15] [16] [14] a0phf2c001ca 17. Unplug all the connectors on the SD Control Board (SDCB) [17]. 18.
  • Page 681 3. OTHER Field Service Ver.1.0 May. 2008 20. Remove four screws [20] and four [20] screws [20a], and remove the Lower Cover [21]. [20a] [21] [20a] [20] 4511f2c026nb 21. Remove the harness clamp and unplug [22a] the connector [22]. 22. Remove three screws [22a], and remove the Clincher /1 [23].
  • Page 682 Field Service Ver.1.0 May. 2008 3. OTHER Precaution for Clincher Reinstallation • When the Clincher is installed, the position of the Stapler and the Clincher will be misaligned. Be sure to perform the following adjustment. 1. Install the Stapler, and then install the Staple Cartridge.

  • Page 683: Paper Guide Motor (M13)

    3. OTHER Field Service Ver.1.0 May. 2008 7. Tighten six screws [10]. [10] NOTE • Turn the gear again and check to see that the protrusion of the Clincher smoothly fits into the recess in the jig. 8. Turn the gear and remove the jig. [10] 4511f2c034na 3.3.7...
  • Page 684 Field Service Ver.1.0 May. 2008 3. OTHER 10. Remove the screw [9], and then remove the Mounting Bracket [9a] and the Lock Release Lever [10]. [10] NOTE • Be careful that when the Mounting [9a] Bracket [9a] is removed, the spring [10a] is also removed.
  • Page 685 3. OTHER Field Service Ver.1.0 May. 2008 14. Remove the C-ring [19], and remove the [23] bearing [20]. 15. Remove the Wire Saddle [21], and unplug two connectors [22]. Remove the screw [23], and remove the Paper Guide Motor Assy [24]. [19] [20] [21]...
  • Page 686 Field Service Ver.1.0 May. 2008 3. OTHER 18. Remove two screws [29], and then [29] remove the Paper Guide Motor M13 [30]. 19. Reinstall the above parts following the removal steps in reverse. [30] a0phf2c007ca Precaution for M13 Reinstallation 4511f2c043na 1.

  • Page 687: Folding Roller

    3. OTHER Field Service Ver.1.0 May. 2008 3.3.8 Folding Roller 1. Remove the Folding Unit. (See P.8) 2. Remove the two springs [1]. NOTE • When reinstalling the spring, put it through the hole [2] with the end [3] faced out side. 3.
  • Page 688 Field Service Ver.1.0 May. 2008 3. OTHER 5. Remove two screws [9], and remove the [10] Folding Blade Assy [10]. 4511f2c046nb NOTE [13] [16] [17] [14] • Install the Folding Blade Assy in the direction shown in the left figure. [11] Front [12] Rear •...
  • Page 689 3. OTHER Field Service Ver.1.0 May. 2008 6. Unplug the connector [19] and remove [22] [21] the screw [20], and then remove the sensor [21]. 7. Release the spring [22]. NOTE • When reinstalling the spring [22], insert the recess [23]. [23] [19] a0phf2c011ca...
  • Page 690 Field Service Ver.1.0 May. 2008 3. OTHER 8. Remove the C-ring [24] and remove the [25] [24] gear [25]. NOTE • Install the gear [25] so that the marks [26] of gear are aligned to the position shown in the left figure. 9.
  • Page 691 3. OTHER Field Service Ver.1.0 May. 2008 10. Remove the bearing [31], and remove [32] [31] the Lower Guide Plate /Lt [32]. NOTE • Install the Lower Guide Plate /Lt [32] so that the claw [34] of Guide Plate Gear make sure to put into the hole [33].
  • Page 692 Field Service Ver.1.0 May. 2008 3. OTHER 11. Remove the C-ring [37], and remove the [37] [38] bearing [38]. NOTE • Install the bearing [38] so that the last tooth [39] of Guide Plate Gear /LtRr comes half tooth above the last tooth [40] of Guide Plate Gear /RtRr.
  • Page 693 3. OTHER Field Service Ver.1.0 May. 2008 12. Remove the C-ring [41] and the bearing [41] [42] [42], and remove the Lower Guide Plate /Rt [43]. NOTE • Install the Lower Guide Plate /Rt [43] so that the claw [45] of Guide Plate Gear make sure to put into the hole [44].
  • Page 694 Field Service Ver.1.0 May. 2008 3. OTHER 14. Remove the C-ring [49], and remove the [49] [50] [51] Crank Plate [50] and the bearing [51]. NOTE • When reinstalling it, insert the Crank Shaft [52] into the recess [53] of Guide Gear Plate.
  • Page 695 3. OTHER Field Service Ver.1.0 May. 2008 17. Remove the two washers [60] and the [60] [61] [64] [63] [66] [67] [65] [68] [62] Guide Plate Gear /LtFr [61], and remove the Guide Plate Gear /LtRr [62]. 18. Remove two C-rings [63], and remove the Folding Roller A [64] and C [65].
  • Page 696 Field Service Ver.1.0 May. 2008 3. OTHER • Be careful not to confuse the Guide [82] [84] Plate Gear /LtRr [82], /LtFr [83], /RtRr [84] and /RtFr [85]. The outward appearance is identical for the Guide Plate Gear /LtFr [83], /RtRr [84] and /RtFr [85].
  • Page 697 3. OTHER Field Service Ver.1.0 May. 2008 Blank Page...

  • Page 698: Adjustment/Setting

    Field Service Ver.1.0 May. 2008 4. MECHANICAL ADJUSTMENT ADJUSTMENT/SETTING MECHANICAL ADJUSTMENT Fold Skew Adjustment NOTE Make this adjustment after any of the following procedures has been performed. • When the Folding Unit has been replaced. • When skew occurs in the crease. 1.

  • Page 699: Center Staple Skew Adjustment

    4. MECHANICAL ADJUSTMENT Field Service Ver.1.0 May. 2008 Center Staple Skew Adjustment NOTE Make this adjustment after any of the following procedures has been performed. • When Staple Unit 1 or 2 has been replaced. • When skew occurs in the position of the center staple. 1.
  • Page 700 SERVICE MANUAL Field Service MT-502 501/421/361 2008.05 Ver. 1.0...
  • Page 701 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
  • Page 702 Field Service Ver.1.0 May. 2008 CONTENTS CONTENTS MT-502 OUTLINE PRODUCT SPECIFICATIONS ................1 MAINTENANCE PERIODIC CHECK....................3 Maintenance procedure ..................3 2.1.1 Cleaning of the Roller..................3 OTHER ........................4 Disassembly/Adjustment prohibited items ............4 Disassembling and assembling list ...............5 Disassembling and assembling procedure ............5 3.3.1 Rear Cover/Right Door ..................5 3.3.2 Front Cover/Upper Cover/Paper Output Tray..........5...
  • Page 703 CONTENTS Field Service Ver.1.0 May. 2008 Blank Page...

  • Page 704: Outline

    Field Service Ver.1.0 May. 2008 1. PRODUCT SPECIFICATIONS OUTLINE PRODUCT SPECIFICATIONS A. Type Type 4 bins Mailbin (available only for printing from PC) Installation Screwed to the FS Number of Bins 4 bins Number of Sheets 125 sheets (80 g/m Stored per Bin Storable Paper Plain Paper (56 to 90 g/m...
  • Page 705 1. PRODUCT SPECIFICATIONS Field Service Ver.1.0 May. 2008 Blank Page...

  • Page 706: Maintenance

    Field Service Ver.1.0 May. 2008 2. PERIODIC CHECK MAINTENANCE PERIODIC CHECK Maintenance procedure NOTE • The alcohol described in the cleaning procedure of Maintenance represents the iso- propyl alcohol. 2.1.1 Cleaning of the Roller A. Periodic cleaning cycle • Various Rollers : Every 250,000 prints *1 : Every 225,000 prints *2 501/421...

  • Page 707: Other

    3. OTHER Field Service Ver.1.0 May. 2008 OTHER Disassembly/Adjustment prohibited items A. Screws to which blue paint or green paint is applied • Blue paint or green paint is applied to some screws to prevent them from coming loose. • As a general rule, screws to which blue paint or green paint is applied should not be removed or loosened.

  • Page 708: Disassembling And Assembling List

    Field Service Ver.1.0 May. 2008 3. OTHER Disassembling and assembling list Section Part name Ref. page Rear Cover Front Cover Cover Upper Cover Right Door Paper Output Tray Paper Output Tray Disassembling and assembling procedure 3.3.1 Rear Cover/Right Door 1. Remove the screw [1] and remove the Rear Cover [2].
  • Page 709 3. OTHER Field Service Ver.1.0 May. 2008 Blank Page...
  • Page 710 SERVICE MANUAL Field Service JS-502 501/421/361 2008.05 Ver. 1.0...
  • Page 711 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
  • Page 712 Field Service Ver.1.0 May. 2008 CONTENTS CONTENTS JS-502 OUTLINE PRODUCT SPECIFICATIONS ................1 MAINTENANCE OTHER ........................3 Disassembly/Adjustment prohibited items ............3 Disassembling and assembling list ...............4 Disassembling and assembling procedure ............4 2.3.1 Upper Cover ....................4...
  • Page 713 CONTENTS Field Service Ver.1.0 May. 2008 Blank Page...

  • Page 714: Outline

    Field Service Ver.1.0 May. 2008 1. PRODUCT SPECIFICATIONS OUTLINE PRODUCT SPECIFICATIONS A. Type Name Job Separator Type Expansion tray Installation Installed in the main body Document Alignment Center B. Paper type Exit Tray Size Type Capacity Inch: 11 x 17, 8 x 14, 250 sheets Plain Paper (56 to 90 g/m...
  • Page 715 1. PRODUCT SPECIFICATIONS Field Service Ver.1.0 May. 2008 Blank Page...

  • Page 716: Maintenance

    Field Service Ver.1.0 May. 2008 2. OTHER MAINTENANCE OTHER Disassembly/Adjustment prohibited items A. Screws to which blue paint or green paint is applied • Blue paint or green paint is applied to some screws to prevent them from coming loose. •...

  • Page 717: Disassembling And Assembling List

    2. OTHER Field Service Ver.1.0 May. 2008 Disassembling and assembling list Section Part name Ref.Page Cover Upper Cover See P.4 Disassembling and assembling procedure 2.3.1 Upper Cover 4347f2c001na 1. Remove two screws [1], and remove the Upper Cover [2].
  • Page 718 Field Service SERVICE MANUAL IC-207 2009.03 Ver. 2.0...
  • Page 719 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
  • Page 720 Field Service Ver.2.0 Mar. 2009 CONTENTS CONTENTS IC-207 OUTLINE 1. PRODUCT SPECIFICATIONS............1 MAINTENANCE 2.
  • Page 721 CONTENTS Field Service Ver.2.0 Mar. 2009 Blank Page...

  • Page 722: Outline

    1 to 999 Continuous Print Speed bizhub 501: 50 ppm (A4, 8.5 x 11) / (600 x 600 dpi) bizhub 421: 42 ppm (A4, 8.5 x 11) / (600 x 600 dpi) bizhub 361: 36 ppm (A4, 8.5 x 11) / (600 x 600 dpi)
  • Page 723 • Windows Server 2003 Standard • Windows Vista (All versions) • Windows Server 2008 (All versions) PS3 driver (KONICA MINOLTA products) • Windows 2000 Professional (SP3 or later) /Server • Windows XP Home Edition/Professional (SP2 or later) • Windows Server 2003 Standard •...
  • Page 724 Field Service Ver.2.0 Mar. 2009 1. PRODUCT SPECIFICATIONS C. Paper Paper Size Same as copier Paper Type Same as copier Paper Weight Same as copier D. Maintenance and Life Maintenance Same as copier Machine Service Life Same as copier E. Machine Data System Memory Same as copier Host Interface...
  • Page 725 1. PRODUCT SPECIFICATIONS Field Service Ver.2.0 Mar. 2009 Blank Page...

  • Page 726: Maintenance

    Field Service Ver.2.0 Mar. 2009 2. FIRMWARE VERSION UP MAINTENANCE 2. FIRMWARE VERSION UP Firmware for IC-207 is contained in the copier firmware (MFP Controller). With the updating of MFP controller version, the version of the IC-207 firmware is also updated. Firmware’s version is upgraded by ISW.

  • Page 727: Disassembly / Reassembly

    3. DISASSEMBLY / REASSEMBLY Field Service Ver.2.0 Mar. 2009 3. DISASSEMBLY / REASSEMBLY Caution • Assembly should be made in reverse order of disassembly unless otherwise noted. Precautions against static electricity. • Keep the image controller in an antistatic bag while transporting it or storing it. •...

  • Page 728: Removal / Installation Of Printer Key Control Board

    Field Service Ver.2.0 Mar. 2009 3. DISASSEMBLY / REASSEMBLY Removal / Installation of Printer key control board Turn the Sub and Main power switches OFF of the main body, and unplug the power cord from the outlet. Remove the back cover (6 screws). Back cover Remove the board cover (5 screws).
  • Page 729 3. DISASSEMBLY / REASSEMBLY Field Service Ver.2.0 Mar. 2009 Blank Page...

  • Page 730: Adjustment / Setting

    Field Service Ver.2.0 Mar. 2009 4. SERVICE MODE ADJUSTMENT / SETTING 4. SERVICE MODE In the service mode, various adjustments / settings are available. See “10. SERVICE MODE” in Field Service for the main body. 5. Starting and Finishing the Service Mode Confirm that the normal Copy Mode screen is on the display.
  • Page 731 5. Starting and Finishing the Service Mode Field Service Ver.2.0 Mar. 2009 Blank Page...

  • Page 732: Troubleshooting

    Field Service Ver.2.0 Mar. 2009 6. TROUBLESHOOTING THE PRINTING SYSTEM TROUBLESHOOTING 6. TROUBLESHOOTING THE PRINTING SYSTEM This table lists information about the symptoms, possible causes, and remedies for problems that may occur with the printing system (combination of the print controller and copier). It is intended to help engineers find information as quickly as possible, and provide basic solutions.

  • Page 733: Data Capture

    7. Data Capture Field Service Ver.2.0 Mar. 2009 7. Data Capture If any fault is caused in relation with the printer, acquire the print job data for the fault analysis. Capture data of up to 5 jobs can be saved. When new data is saved, oldest one is deleted. Caution To enable this function, following conditions should be met.
  • Page 734 Field Service Ver.2.0 Mar. 2009 7. Data Capture Display the list of files which can be captured with the [ls] or [dir] command. Set the file transfer mode to binary transfer with the [binary] command. Transfer the data to be captured to PC with the [get] or [mget] command.
  • Page 735 7. Data Capture Field Service Ver.2.0 Mar. 2009 Blank Page...
  • Page 736 SERVICE MANUAL Field Service i-Option LK-101/102/103 2009.03 Ver. 1.0...
  • Page 737 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
  • Page 738 Field Service Ver.1.0 Mar. 2009 CONTENTS CONTENTS LK-101/102/103 OUTLINE 1. Product outline ..............1 Available function for i-Option .
  • Page 739 CONTENTS Field Service Ver.1.0 Mar. 2009 Blank page...

  • Page 740: Outline

    Field Service Ver.1.0 Mar. 2009 1. Product outline OUTLINE 1. Product outline Available function for i-Option • The functions available for i-Option LK-101/102/103 are as follows. Function Overview Application LK-101 LK-102 LK-103 Web browser • From the control panel, access content on the Internet or Intranet, in order to display or print this content.

  • Page 741: Product Specification

    1. Product outline Field Service Ver.1.0 Mar. 2009 Product specification 1.2.1 Web browser function • Main specifications of the web browser installed are as follows. Browser engine NetFront Supported protocols HTTP, HTTPS, TCP/IP Supported markup/script HTML, CSS, JavaSrcript languages Supported image formats JPEG, BMP, PNG, GIF, Animation GIF, PDF, Flash Supported SSL/TLS versions SSL2.0, SSL3.0, TLS1.0...

  • Page 742: Adjustment/Setting

    Field Service Ver.1.0 Mar. 2009 2. How to use the adjustment section ADJUSTMENT/SETTING 2. How to use the adjustment section • "Adjustment/Setting" contains detailed information on the adjustment items and procedures for this machine. A. Advance checks Before attempting to solve the customer problem, the following advance checks must be made. Check to see if: •...

  • Page 743: Service Mode

    3. Service Mode Field Service Ver.1.0 Mar. 2009 3. Service Mode • When using i-Option LK-101/102/103, license management is done with the following procedures. [Service Mode] → [Billing Setting] → [License Management] • [License Management] can set Activation/Deactivation of each i-Option functions, Repair/Initialize of func- tions for troubleshooting, or etc.

  • Page 744: Billing Setting Function Tree

    Field Service Ver.1.0 Mar. 2009 3. Service Mode Billing Setting menu will appear. a0pdf3e004aa Billing Setting function tree Service Mode Ref. Page Billing Setting Counter Setting Management Function Choice License Management *2 Activation *2 Deactivation *2 Repair *2, 3 Initialize *2 Request Code *2 List *2 *1: For details, see the main body service manual.

  • Page 745: Settings In The License Management

    3. Service Mode Field Service Ver.1.0 Mar. 2009 Settings in the License management 3.3.1 Activation Functions • To activate i-Option functions. • To activate i-Option functions with CE. • The functions can be activated by selecting the desired function and enter the appropriate license code.

  • Page 746: Request Code

    Field Service Ver.1.0 Mar. 2009 3. Service Mode 3.3.5 Request Code • When the license management error is occurred, it will not be displayed until the repair code is input. Functions • To display and print request code and serial number. •...

  • Page 747: License Management Function Setting Procedure

    3. Service Mode Field Service Ver.1.0 Mar. 2009 License Management function setting procedure • Each setting procedure of License Management function is as follows. • You need to access License Management System (LMS) to implement each function setting. 3.4.1 Activation Prepare “token certification.”...
  • Page 748 Field Service Ver.1.0 Mar. 2009 3. Service Mode Enter request code and serial number, and click [Next]. A0PDF3E524DA Enter “token number” described in the “token certificate”, and select the product name. Click [Next]. A0PDF3E525DA...
  • Page 749 3. Service Mode Field Service Ver.1.0 Mar. 2009 Confirm the registered information, and click [Generate License Code]. A0PDF3E526DA LMS issues license code. A0PDF3E527DA...
  • Page 750 Field Service Ver.1.0 Mar. 2009 3. Service Mode Select [Activation] → [License code] at the MFP. Enter the license code issued by LMS using the keyboard on the screen, and touch [END]. A0PDF3E537DA Select i-Option to be activated, and touch [Apply]. A0PDF3E538DA Follow the massage appearing on the screen and turn OFF and ON the main power switch.

  • Page 751: Deactivation

    3. Service Mode Field Service Ver.1.0 Mar. 2009 3.4.2 Deactivation Call the Billing Setting to the screen. See P.4 Display and confirm the serial number with the following procedure. [License Management] → [Request code] See P.8 Access to LMS web site (for service). Click [MFP] and select the language.
  • Page 752 Field Service Ver.1.0 Mar. 2009 3. Service Mode Enter serial number, and click [Retrieval]. A0PDF3E529DA Select i-Option to be deactivated, and click [Registration]. A0PDF3E530DA...
  • Page 753 3. Service Mode Field Service Ver.1.0 Mar. 2009 Nullification code is issued. A0PDF3E531DA Select [Deactivation] → [Deactivation code] at the MFP. Enter the nullification code issued by LMS using the keyboard on the screen, and touch [END]. A0PDF3E539DA...
  • Page 754 Field Service Ver.1.0 Mar. 2009 3. Service Mode Select i-Option to be deactivated, and touch [Apply]. A0PDF3E540DA When the deactivation is done appropriately, serial number and deactivation complete code are issued. Serial Number 0123456789012 Deactivation 01234-56789-01234-56789-01234-56789-01234 Complete Code Turn the main switch OFF and ON. A0PDF3E542DA NOTE •...
  • Page 755 3. Service Mode Field Service Ver.1.0 Mar. 2009 Click [Nullification completion] at LMS web site (for service). A0PDF3E532DA Enter serial number and nullification code, and click [Registration]. A0PDF3E533DA Message for nullification completion appears.

  • Page 756: Repair

    Field Service Ver.1.0 Mar. 2009 3. Service Mode 3.4.3 Repair Call the Billing Setting to the screen. See P.4 Display and confirm serial number, repair request code and request code with the following procedure. [License Management] → [Repair] → [Repair Request Code] See P.8 Note •...
  • Page 757 3. Service Mode Field Service Ver.1.0 Mar. 2009 Enter serial number, restoration demand code and request code, and click [Registration]. A0PDF3E535DA Request permission code is issued. If any function needs to be activated, appropriate license code is also issued. A0PDF3E536DA...
  • Page 758 Field Service Ver.1.0 Mar. 2009 3. Service Mode Select [Repair] → [Repair Code] at the MFP. Enter the request permission code issued by LMS using the keyboard on the screen, and touch [END]. Repair Request Code Repair Code Repair A0PDF3E543DA Touch [Apply].

  • Page 759: Initialize

    3. Service Mode Field Service Ver.1.0 Mar. 2009 3.4.4 Initialize • When license management information cannot be repaired, initialize the information with the following pro- cedure. Contact the license management section of sales company to report the information necessary to issue the initialize code.

  • Page 760: Troubleshooting

    Field Service Ver.1.0 Mar. 2009 4. Troubleshooting of i-Option TROUBLESHOOTING 4. Troubleshooting of i-Option Outline 4.1.1 Structure of license management • The functions available with i-Option can be activated by entering “License code” to the MFP. • License code is issued and controlled by License Management System (LMS). To prevent unauthorized use of the license code, each MFP is identified individually so that the license code cannot be activated unless it matches with the authorized MFP.

  • Page 761: Error Message

    4. Troubleshooting of i-Option Field Service Ver.1.0 Mar. 2009 Error message 4.2.1 License management error • When abnormal value is detected in the license management information that is stored to the NVRAM board or CF card, or some values are detected cleared, warning is issued to let the user know the abnor- mality.
  • Page 762 Field Service Ver.1.0 Mar. 2009 4. Troubleshooting of i-Option C. List of processing performed when boards of another machine are remounted during board replacement procedure • Remounting boards of machine B on machine A Machine A Machine B Remarks: Specific cases of machine A Request code is not gen- Request code is generated erated in machine B...
  • Page 763 4. Troubleshooting of i-Option Field Service Ver.1.0 Mar. 2009 Blank page...
  • Page 764 © 2008 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. Printed in Japan Use of this manual should be strictly supervised to avoid CCA0R5-M-FE2-0650 disclosure of confidential information.

This manual is also suitable for:

Bizhub 361Bizhub 421

Table of Contents