Troubleshooting Installation Problems; Table 8: Guidelines For Installation Troubleshooting - Hughes HN9500 Installation Manual

Satellite router
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Commissioning the satellite router
Parameter
Security Keys
Barred State
QoS Background State
BOD/HVUL Mode
Packets Received from
Satellite
Packets Sent to Satellite
Downlink Polarization
SQF at azimuth 2
position
SQF Center1
SQF at elevation 2
position

Troubleshooting installation problems

Symptom
Low signal strength
Possible values
Valid
Not Valid
Terminal Individually
Barred
Group Barred
Not Barred
Not Enabled
Successful
Failed
Regular
High Volume
{number}
{number}
RHCP
LHCP
0 – 255
0 – 255
0 – 255
If you see an error message or other indication of a problem during commissioning or other
phases of router installation, try the solutions given in
troubleshooting
on page 39. These are the most common installation problems and solutions.

Table 8: Guidelines for installation troubleshooting

Possible cause
Antenna may not be pointed
accurately.
Comments
Valid – Router has current security keys and is able to
transmit data.
Barred State indicates if the router is barred from
transmitting to the satellite. The router can be barred
individually or as part of a group of routers.
QoS stands for quality of service. This value indicates the
state or results of background QoS tests that are being
run.
To provide BOD, the router communicates with the
satellite and uses uplink bandwidth capacity as required
and allocated to it by the satellite.
High Volume – High Volume Uplink; router is configured
by NOCC for dedicated use of uplink bandwidth.
Number of packets received from the satellite from the
time the satellite router was powered on. Includes system
control traffic, not just user traffic addressed to the router.
Number of packets sent to the satellite from the time the
router was powered on.
Polarization in which the downlink signal from the satellite
is being received. (This is not the same as ODU
polarization.)
Receive signal strength with squinter in azimuth 2 position
during antenna pointing.
Receive signal strength without the squinter on the feed
horn, measured at the start of the validation phase. Also
known as the center value.
Receive signal strength with squinter in elevation 2
position during antenna pointing.
Table 8: Guidelines for installation
Corrective action and comments
Repoint the antenna.
HN9500 Satellite Router Installation Guide
1037736-0001 Revision G
Chapter 5
39

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