Rescue Switch; Troubleshooting Common Problems; Figure 57: Problem Troubleshooting Page - Hughes HN9500 Installation Manual

Chapter 11

Rescue switch

Troubleshooting common problems

HN9500 Satellite Router Installation Guide
98
1037736-0001 Revision G
Do not use the recessed rescue switch on the router's rear panel unless you are a qualified
technician. Pressing this switch could cause the router to become inoperable.
The Problem Troubleshooting page helps you correct problems you could encounter while using
the satellite router. Follow these steps to use the Problem Troubleshooting page to diagnose and
correct a problem:
1. Click the Problem Troubleshooting link in the left panel of any System Control Center
page. (An exception: On the System Control Center home page, the Problem Troubleshooting
link is located below the DIAGNOSTIC UTILITIES heading.)
The Problem Troubleshooting page opens
page 98).

Figure 57: Problem Troubleshooting page

2. Click the Start Troubleshooting button.
The System Control Center examines operational data and attempts to identify the problem.
After a short wait it displays a Troubleshooting Results page with appropriate suggestions
for correcting the problem.
3. Follow the instructions on the Troubleshooting Results page.
4. If these steps do not correct the problem, contact Hughes Installer Support.
(Figure 57: Problem Troubleshooting page
Troubleshooting
on